Kiln Lodge

66 Kiln Road, Fareham PO16 7UG
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9.8 48 Reviews
  • Kiln Lodge, Fareham
Kiln Lodge has been providing high quality care for 28 years, in which time the home has become a relaxed place to live with a homely feel.

The home provides a range of care options to suit the personal needs of its residents, and staff are passionate about providing high levels of care every day.

Kiln Lodge has unrestricted visiting hours and offers both large communal areas and quiet reading rooms for residents to spend time in.

Activities and social events take place regularly to help residents remain as independent as possible and enjoy getting involved with engaging activities.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1450
  • Self-Funded Residential Dementia Care: £1350 – £1450
  • RESPITE Self-Funded Residential Care: £1350 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1450

These prices are only a guideline, please contact Kiln Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Luci Hammett (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (9)

Kiln Lodge Reviews (48)

Total of 48, showing 41-48
9.8

Kiln Lodge has a Review Score of 9.8 (9.836) out of 10, based on 12 reviews in the last 2 years. Over all time Kiln Lodge has 48 reviews.

Overall Experience

  • 43
  • 5
  • 0
  • 0
  • 0

Date Published

48
2
5
12
36

Review from Janine G (Daughter of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary service and care since day one.
Mum spent 7 years at Kiln Lodge and she was treated with care and respect throughout her stay. The home is immaculate, sunny and warm, the food is good and plentiful. The staff are outstanding - they care for each and every one of the residents, getting to
know what they like and taking time to give them each individual attention.
I am so grateful that when the time came for mum to need full-time professional care, Kiln Lodge had a vacancy.
I would recommend Kiln Lodge to anyone looking for a safe, caring placement for their loved one.

Reply from Rosemary Kingdon, Manager at Kiln Lodge

Thank you so much for your kind words about our home. Mum was a pleasure to look after and she is sadly missed.

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Review from Kaz (Sister of Resident) published on 23 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister (66) has early onset Alzheimer's disease. I chose this care home on the immediate appeal of the environment, and an excellent care manager feeling that this was the best place for my sister to be encouraged to flourish. I looked at eight other homes near Fareham and this one stood out to me
for its excellence. I am always made to feel welcome no matter what time I visit and am updated on any issues. It is spotlessly clean, never has that hideous smell that so many other homes have. The rooms are pleasant and the food is cooked fresh on the premises. Feeding routines have been changed to suit my sister's needs and her vegetarian needs are catered for. Care is exceptional and attentive and tailored to the client. I composed a history of my sister's background which facilitated carers to understand her character and needs which they avidly took on board. I visit once or twice every week (initially daily a year ago in order to settle my sister) and always find the care to be of an exceptional standard.

Reply from Rosemary Kingdon, Manager at Kiln Lodge

Kaz, thank you so much for your comments regarding Kiln. Both myself and the staff really appreciate your thoughts.

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Review from J C (Partner of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall impression that this is a good nursing home suited to caring for persons with a well-developed ability for managing their dementia, providing they receive specific nursing care such as toileting and in some cases, feeding. I cannot comment residents confined to their beds.

Reply from Rosemary Kingdon, Manager at Kiln Lodge

Thank you, J C.

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Review from Jayne P (Daughter-in-law of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law had the most excellent care at Kiln Lodge, her end of life care was treated with the utmost care, dignity and respect we as a family cannot thank the staff enough for my mother in laws care and us as a family they were there for us all. Thankyou

Reply from Rosemary Kingdon, registered Manager at Kiln Lodge

Thank you so much for your kind words .. Mum was an absolute pleasure to have here and is missed by all. Sweet dreams...

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Review from W E (Daughter-in-law of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home. It really does feel like a home from home. The staff are warm and caring. Both my parents in law moved into Kiln Lodge in the autumn. My father in law was ill and passed away within two months. The care and kindness my mother in law has received are second to none.

Reply from Mark Cowling, Proprietor at Kiln Lodge

Thank you for your review.

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Review from M C (Daughter of Resident) published on 23 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this care home treat every resident with dignity and respect, whilst creating a fun and warm environment for the elderly in their care. I visited many care homes before being lucky enough to find this one. I would not hesitate in recommending this establishment. The home is outstanding
and the staff treat every resident like a member of their own family.

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Review from Brian C (Husband of Resident) published on 28 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has dementia and entered Kiln Lodge in April 2014 from the start the staff were very helpful and caring. My wife was surly and antagonistic at start but the staff soon had her smiling and I was able to take her out for rides in the car. I can state with hand on my heart that Kiln Lodge staff
are some of the most caring people I have come across. My wife's welfare was uppermost and she only left due to a deterioration in her mental state.

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Review from Carole S (Daughter of Resident) published on 5 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Kiln Lodge for 18 months now and she has been really well looked after there. She loves the home-cooked meals and very much enjoys her puds and cakes. I am always welcome to visit and I am so impressed with the whole team of staff which is like a big family and so friendly.
On occasion when Mum has been unwell they don't hesitate to call nurse/doctor or ambulance as required - I have known other homes reluctant to do this. I would highly recommend this to people needing a safe, comfortable and truly caring home for a loved one.

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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Kiln Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for Kiln Lodge is calculated as follows: ( (117 Excellents x 5) + (23 Goods x 4) ) ÷ 140 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kiln Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (2)

Meet the Team (5)

Luci

Luci Hammett

Job Title: Home Manager

Joined: 2020

Luci joined Kiln Lodge in January 2020 and has worked in the care sector for over 20 years. She really enjoys working with people that live with dementia and being involved in their lives here at Kiln Lodge. Luci has worked in various organisations in numerous roles and gained invaluable experience. Luci has a level 5 qualification in leadership and has a passion for staff development and training.

Eleanor

Eleanor Boswell

Job Title: Manager Support

Joined: 2018

Eleanor has worked at Kiln Lodge Care Home since 2018 and enjoys working in a family-friendly environment where no 2 days are the same. Her job is very different to her previous jobs where she served 12 years in the Royal Navy and has also worked 17 years for a multinational corporation.


Eleanor has many years experience of Human Resources, Training and Payroll with a myriad of qualifications including an Accounts Diploma, a Certificate in Personnel Practice, a Level 4 Certificate in Teaching and Coaching and she is also a qualified First Party Auditer.

Melissa

Melissa French

Job Title: Infection Control Lead

Joined: 2020

Melissa has worked at Kiln Lodge for 1 year and has worked in health and social care for the last 5 years. Melissa has achieved her level 2, 3 and 4 in health and social care. Melissa has a passion for infection control and maintaining high standards within the home. Melissa manages the housekeeping team and all areas of health and safety as well as the staff inductions.

Loren

Loren Millson

Job Title: Senior Care Assistant

Joined: 2020

Loren started working in social care in 2016 and has worked at Kiln Lodge since 2020. Loren has nearly completed her QCF level 3. Loren enjoys working in a small Residential Home and says the best part of working at Kiln Lodge is it has a family feel and that she has time to spend quality time with the residents she cares for. Loren is our continence champion, Loren would one day like to train and become the homes moving and handling trainer.

Rose

Rose Button

Job Title: Care Assistant

Joined: 2006

Rose has worked at Kiln Lodge since 2006, Rose is an energetic and caring carer. Rose goes above and beyond in her role and always ensures that residents are cared for to a very high standard. Rose is always singing and dancing and has a very loyal, strong work ethic. Rose is versatile in her role and steps in to help in all areas of Kiln Lodge. Rose is also our champion with our electronic care plan system and her documentation is of a very high standard and passes this down to new staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kiln Lodge to verify any information. View our terms and conditions. Kiln Lodge has an Enhanced Service - more info.