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Part of the privately owned Merling Care Homes group since August 2022, Moorland House has benefited from significant investment in its facilities, leadership and team, strengthening its commitment to delivering high-quality, person-centred care.
Intentionally small in size,...
Care Provided by Moorland House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
• Full board and lodging
• All meals
• Beverages (tea, coffee, Horlicks, drinking chocolate) and fruit juices are provided at regular intervals and as requested.
• All heating and lighting
• A full personal laundry service (excluding dry cleaning)
• Entertainment
Exclusions for which additional charges may be made are:
• Newspapers and magazines
• Transport, e.g. taxis
Additional services for which charges are made by the individual practitioners are:
• Chiropody / foot health treatment
• Optician (free eye testing)
• Dentist
• Hairdressing
The price(s) shown are provided by the care home. Contact Moorland House for full pricing details and T&Cs.
Contact Moorland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Merling Care Homes
- Private Owned
Person in charge
- Lisa Wallace(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (28)
Visiting
- Moorland House Welcomes Visitors at any time suitable to the visiting party. There is no specific times of visiting Hours.
Parking
- Free car parking is available on site
Moorland House Reviews (42)
Moorland House has a Review Score of 9.6 (9.566) out of 10, based on 8 reviews in the last 2 years.
Over all time Moorland House has 42 reviews.
My aunt has been at Moorlands for the past six months. In this time she has been cared for with kindness and consideration. The staff show a genuine concern for her well-being and she is happy and content.
When I visit my nan I'm always made welcome by staff. My nan always looked well after and there is always activities and entertainment on, that everyone enjoys. Moorlands feels a very 'homely home', they receive tasty home cooked meals which I have sampled as I often stay for lunch or supper.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 20 Aug 2025
We are currently undergoing building works to add an additional 5 bedrooms to Moorland House. The works are currently set to be completed by Mid to late September. Each room...
There are no upcoming events for Moorland House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Moorland House.
Meet the Team (1)

Lisa Wallace is the Home Manager at Moorland House and brings a calm, structured and compassionate approach to leadership. With a strong background in residential care, Lisa is committed to ensuring that every resident receives person-centred support in a safe, welcoming and professionally run environment.
Since taking on the role at Moorland House, Lisa has focused on strengthening team development, enhancing care standards and building positive relationships with residents and their families. She believes that consistency, communication and mutual respect form the foundation of high-quality care. Her leadership style is supportive yet accountable, ensuring that staff feel confident in their roles while maintaining clear professional standards.
Lisa is particularly passionate about creating a home that balances warmth with organisation. She understands that families place enormous trust in a care home when a loved one moves in, and she works hard to ensure that trust is earned every day through reliability, transparency and attention to detail.
As Lisa often says, “We at Moorland House are more than just a care home; we are family.” This belief underpins everything she and her team do. Under her management, Moorland House continues to develop as a close-knit community where residents are encouraged to maintain independence, enjoy meaningful activities and feel genuinely at home. Lisa’s focus remains simple and consistent: to provide safe, respectful and dignified care delivered by a confident and well-supported team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorland House to verify any information. View our terms and conditions. Moorland House has an Enhanced Service -more info.