Oak Tree Lodge Care Home

114 Lyndhurst Road, Ashurst, Southampton SO40 7AU

Oak Tree Lodge Care Home, Southampton, Hampshire
Oak Tree Lodge Care Home, Southampton, Hampshire
Oak Tree Lodge Care Home, Southampton, Hampshire

Oak Tree Lodge is a residential care home, situated on the edge of the New Forest. It makes the most of a beautiful location in order to help people achieve a comfortable and satisfying retirement.

The home is within walking distance of shops and other amenities. Ashurst station, with frequent trains into Southampton, Bournemouth, London and other large cities in the South, is a five minute walk away.

A professional team aim to provide the very best facilities and care for all people living in the home. The dedication and devotion of highly-trained staff has established their reputation as an friendly and caring home.

Oak Tree Lodge is a lovely, modern and tastefully decorated care home. It is registered with the Care Quality Commission to accommodate 19 residents in 18 bedrooms, all fitted with a nurse call system. Most rooms have en-suite facilities, whilst two assisted bathrooms and an assisted shower are available for those who need it.

Residents can relax in bright, spacious and comfortable lounges, a large conservatory or quiet sitting room. A charming landscaped garden is perfect for enjoying the fresh air and beautiful, scenic surroundings.

The appetising, tasty and nutritious menu at Oak Tree Lodge provides residents with a healthy and varied diet. Specific dietary requirements and residents’ preferences are catered for. Meals are served in a well-appointed dining room and residents can also dine in their own rooms if they wish.

Person in charge: Virginia Irvine (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 17

Shared Rooms: 1

Rooms with ensuite WC: 15

Weekly Charges Guide: Personal Care Single from £750 , Personal Care Shared (per person) from £675 (These prices are only a guideline, please contact Oak Tree Lodge Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Oak Tree Lodge Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oak Tree Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Oak Tree Lodge Care Home has a Review Score of 9.8 (9.789)

The Review Score of 9.8 (maximum of 10) for Oak Tree Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Oak Tree Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.789 for Oak Tree Lodge Care Home is calculated as follows: ( (115 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 142 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oak Tree Lodge Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 7 Reviews ÷ 3.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oak Tree Lodge Care Home?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oak Tree Lodge Care Home

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Partner of Resident/Service User
    1

I previously submitted a review in December 2015 following my mother becoming a resident in January 2015 followed by my father in February 2015. My father passed away in September 2016 and my mother in February 2017. Both my brother and I, including our families, will always be extremely grateful to all the staff at Oak Tree Lodge for the care and time given to them and for making their final days as comfortable as possible and for the support given to us.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to thank all the staff at Oak Tree Lodge care home. You all made my father very welcome, with the care and support you gave him. When choosing a home for a parent it can be very daunting and upsetting but my brother and I could not have found a better place, it was homely, friendly and the care offered was tailored to my dad's needs. The last few months of my dad's life were happy and this was down to the compassion and consideration shown to him by all at the home. Once again we would like to thank you all.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Oak Tree Lodge provides excellent care with staff who are understanding and patient, ensuring Mum's needs are met as an individual.
Staff are supported to undergo training to maintain high standards of care and to keep up to date with new practices.
The rooms are attractively decorated and a lift and specialist bath equipment is installed.
There is a bright sunny conservatory for residents and families to sit and enjoy and most afternoons activities or entertainment is provided.
Hairdressing and chiropody services are also available.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident in Oak Tree for five years. She has always been treated with the utmost respect and kindness. The staff show a wonderful level of care - nothing is too much trouble for them. The small size of the home means that it is a home from home and not at all clinical - a really nice environment for residents.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Oak Tree Lodge is an excellent care home. The atmosphere is pleasant, cheerful and friendly. The place is bright, clean and the food is really good. The staff are kind and helpful. I know my partner is being well cared for.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very nice home.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has only been at Oak Tree Lodge for a few months. She settled in very quickly and is happy, on most of my visits she tells me how kind all of the caregivers are and that they can't do enough for all of the residents. I agree and feel that all the staff are friendly, kind and caring. The home has a happy community feel to it and I would not hesitate to recommend it to anyone.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother has been a resident at Oak Tree Lodge since February 2014. She chose it despite not suffering from dementia - Oak Tree Lodge specialises in this type of care. Her care has been warm, supportive and tailored to her needs. The environment is clean, bright and welcoming. My mother prefers not to socialise with other residents, her wish for privacy has always been respected. In her 100th year my mother could not wish for better care.

How likely would you be to recommend Oak Tree Lodge Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at Oaktree Lodge, Ashurst for 3½ years. She is always treated with the utmost respect and sympathetic care from what I have seen this level of care extends to all residents. Families and friends are encouraged to call in anytime so we see a range of highs and lows that are ever present for elderly folk with dementia. I can not speak more highly of all the staff. They are kind, full of fun and approachable. The Christmas and Summer parties are delighted and very heart warming without their support I would have floundered.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent. I would like a little bit more feedback from the manager. But I will now ask.

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with all the care being provided for my mum (as illustrated in my marks below)

How likely would you be to recommend Oak Tree Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff seem very caring and helpful. The food is cooked on the premises and there is a choice. All the residents look very clean and tidy. Would like a few more activities but that would mean paying more no doubt. The staff are very kind and try to reassure those resident who have dementia. There is very little "turnover" in staff so they get to know the resident well.

How likely would you be to recommend Oak Tree Lodge Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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