






Oak Tree Lodge is a residential care home, situated on the edge of the New Forest. It makes the most of a beautiful location in order to help people achieve a comfortable and satisfying retirement.
The home is within walking distance of shops and other amenities. Ashurst station, with frequent trains into Southampton, Bournemouth, London and other large cities in the South, is a five minute walk away.
A professional team aim...
Care Provided by Oak Tree Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 19 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We keep two of our rooms priced at what our Local Authority pay for adult social care. These rooms are very sought after, but please contact us to enquire if there is one available
The price(s) shown are provided by the care home. Contact Oak Tree Lodge for full pricing details and T&Cs.
Contact Oak Tree Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carewise Homes Ltd
- Private Owned
Person in charge
- Kate Biddlecombe(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (18)
Oak Tree Lodge Reviews (49)
Oak Tree Lodge has a Review Score of 9.6 (9.596) out of 10, based on 8 reviews in the last 2 years.
Over all time Oak Tree Lodge has 49 reviews.
I cannot recommend Oak Tree Lodge Care Home highly enough, the management and staff are exceptional and treat my Dad as if he were their own Dad, which is exactly what you want from a care home. They go above and beyond to make everyday personal to him and have even gone to some extraordinary lengths to decorate Dads room with everything he loves. They also make us feel like we are part of the family, are so accessible and keep us extremely well informed of every aspect of his care. I can certainly rest at night knowing how well cared for my Dad is and couldn’t be happier with every aspect of care they provide.
Mum sadly passed away in October but you made her final days as comfortable as was possible in the circumstances with Covid and with all the visiting restrictions. We can see how everyone is so dedicated to looking after and giving and going beyond what is needed.
I would therefore like to thank all the staff for their kindness and support at what is a very sad and difficult time. Thank you.
The staff at Oaktree are incredible. They looked after my grandmother for 8-years before she recently passed away from old age. They treated her with dignity and loved her, which made our whole family extremely grateful.
Oak Tree Lodge has given exceptional care to our grandmother. The staff are wonderful and have treated her like their family. Great thought goes into the daily activities which include music, art and cooking - for someone with dementia these have been incredibly important to Nana. Thank you for looking after her so beautifully in her final years.
I would highly recommend this home.
Oak Tree is a small care home. We are delighted with the level of care our Mum receives. Everyone is kind, compassionate and empathetic, they always have time to listen to us as well as our Mum. During this challenging time (Coronavirus) we are pleased that our Mum is so well cared for in such a safe, caring environment. We have regular social media photo updates and can contact at any time, which is so important and reassuring.
Thank you staff.
The residents are well fed and well looked after. The staff are friendly and genuine. They do a better job than I could at home.
This is a small friendly care home working with the residents best interests at heart. Like all care facilities, you are never going to find the 'perfect' place but Oak Tree Lodge comes close for my mother. The staff are always welcoming and chatty and work hard to make the residents stay as comfortable as they can. The home cooked food is always of a high standard - they have recently had a change of cook, so we hope the quality will be maintained.
Oak Tree Lodge is a well-run home with a family atmosphere. The home and garden are continually being redecorated or upgraded. Staffing: Efficient, caring manager and staff that are well trained, organised and attentive. The catering staff are very good at producing home-cooked meals, making birthday cakes and various celebration foods and the kitchen is always in good order. First-rate care with medications and keeping the family informed. Joy is also on the agenda at Oak Tree Lodge with weekly in house functions, garden parties/BBQ's in the summer, fancy dress parties with all the seasonal events celebrated. All in all, very very good and gives the service users family peace of mind. Well done to the owners, managers and all the staff.
We are very pleased with the standard of care that our mum receives at Oak Tree Lodge. The staff are professional, caring and compassionate to both mum and ourselves. We highly recommend Oak Tree Lodge Care Home.
They have ensured she has a doll that gives her comfort. The food is excellent and her bedroom is spacious and always fresh.
The relationship between the staff and residents is outstanding. Nothing is ever too much trouble and all the staff are very professional. Although the building is small, it is very well maintained. I would not hesitate to recommend the home to anyone wanting real value for money care for an elderly relative or friend.
The home is always clean and also always smells fresh and clean. All the staff are very attentive and helpful at all times and create a very welcoming atmosphere.
Excellent loving home.
The carers are always approachable and kind. There are lots of activities to keep residents entertained if they want to take part. My mother really enjoys the food. It always seems that nothing is too much trouble.
This is a delightful small home with a family atmosphere. The staff are without exception caring and friendly and prepared to go the extra mile and treat every resident with respect. Residents are encouraged to take part in simple activities but only if they wish to do so. Everyone enjoys the man with the keyboard who plays favourite songs of yesteryear.
Oak Tree Lodge Care Home is a very special place for any elderly person requiring care.
I previously submitted a review in December 2015 following my mother becoming a resident in January 2015 followed by my father in February 2015. My father passed away in September 2016 and my mother in February 2017. Both my brother and I, including our families, will always be extremely grateful to all the staff at Oak Tree Lodge for the care and time given to them and for making their final days as comfortable as possible and for the support given to us.
I would like to thank all the staff at Oak Tree Lodge care home. You all made my father very welcome, with the care and support you gave him. When choosing a home for a parent it can be very daunting and upsetting but my brother and I could not have found a better place, it was homely, friendly and the care offered was tailored to my dad's needs. The last few months of my dad's life were happy and this was down to the compassion and consideration shown to him by all at the home. Once again we would like to thank you all.
My mother has been a resident in Oak Tree for five years. She has always been treated with the utmost respect and kindness. The staff show a wonderful level of care - nothing is too much trouble for them. The small size of the home means that it is a home from home and not at all clinical - a really nice environment for residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oak Tree Lodge.
There are no upcoming events for Oak Tree Lodge.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Carewise Homes Ltd
- 31 Jan 2025Recipient: Carewise Homes Ltd
- 31 Jan 2024Recipient: Carewise Homes Ltd
Accreditations
There are no accreditations posted yet for Oak Tree Lodge.
Meet the Team (1)

Oak Tree Lodge is owned by Carewise Homes Group and is run by Care Manager, Mrs Kate Biddlecombe. Kate started her career as a midwife and specialised in community midwifery care, antenatal education and home births. After raising her children Kate returned to work but switched to elderly care, primarily working with dementia patients. Kate has been with Oak Tree Lodge for seven years and worked from senior carer to deputy manager and now manager. Kate has gained her NVQ level 5 in Health and Social Care and holds qualifications in end-of-life care, dementia care and safeguarding as well as others.
Attentive and compassionate carers are available twenty-four hours a day. The high staff-to-resident ratio enables us to provide companionship and stimulation, as well as tending to your physical needs.
In addition to the Care staff, Oak Tree Lodge Care Home employs expert cooks, domestic staff, catering and kitchen assistants and a maintenance person.
In addition to the Care staff, Oak Tree Lodge Care Home employs expert cooks, domestic staff, catering and kitchen assistants and a maintenance person.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Tree Lodge to verify any information. View our terms and conditions. Oak Tree Lodge has an Enhanced Service -more info.