






Oak Tree Lodge is a residential care home, situated on the edge of the New Forest. It makes the most of a beautiful location in order to help people achieve a comfortable and satisfying retirement.
The home is within walking distance of shops and other amenities. Ashurst station, with frequent trains into Southampton, Bournemouth, London and other large cities in the South, is a five minute walk away.
A professional team aim...
Care Provided by Oak Tree Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 19 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We keep two of our rooms priced at what our Local Authority pay for adult social care. These rooms are very sought after, but please contact us to enquire if there is one available
The price(s) shown are provided by the care home. Contact Oak Tree Lodge for full pricing details and T&Cs.
Contact Oak Tree Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carewise Homes Ltd
- Private Owned
Person in charge
- Kate Biddlecombe(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (18)
Oak Tree Lodge Reviews (49)
Oak Tree Lodge has a Review Score of 9.6 (9.596) out of 10, based on 8 reviews in the last 2 years.
Over all time Oak Tree Lodge has 49 reviews.
My father was a resident at OakTree Lodge for nearly three years. Sadly he recently passed away in October! He was so well looked after while he was there. All the staff at Oak Tree were so caring that my dad felt like he was part of one big happy family. Thank you to everybody who lovingly looked after Dad in his final years.
Thank you for this review, I will ensure that all the staff read this. We all miss you and the rest of the family. Please pop in and see us when you are passing xxx
I still pop in to their open days and events and am made to feel so welcome. The home is a home.
Thank you so much for this lovely review. Your friend was a very much loved family member of Oak Tree for so long and we miss her beautiful smile. Please continue to come to all of our events, you will always be welcome. Or just pop in for a cuppa - you know the kettle is always on xx
My father was a resident at Oaktree Lodge for two years, and I can't speak highly enough of the care he received during that time. The staff provide an exceptional level of support - always professional, kind, and attentive, with a genuine warmth that made the home feel safe and welcoming.
Oaktree Lodge has a lovely, homely atmosphere and the team go out of their way to ensure residents are comfortable, well looked after, and treated with dignity. As a family, we always felt reassured that my father was in good hands. I would not hesitate to recommend Oaktree Lodge to anyone looking for a care home with heart.
Thank you for that lovely review of Oak Tree Lodge. It was a pleasure and a privilege to look after your father for the two years that he was with us. You will all always be in our hearts and a part of our family.
From speaking to my friend, he confirms that his wife is not just cared for, but loved by the staff. The attitude displayed is that this is one big family and that the care doesn't stop at the exit, but that it extends to the families at home as well.
Thank you for this review. Oak tree Lodge really is just one big family, and that does include all of the relatives and friends of our residents.
My mum has been a resident at Oak Tree Lodge since October 2022. She was originally placed in a different care home, under the discharge to assess process, but I found it necessary to look for somewhere else for her to live, as she was being neglected and left alone for many hours in the NHS provided home. Oak Tree Lodge was recommended to me by a friend whose mum was a resident. I went for a visit, and met with the manager and her assistant, who were both lovely and welcoming, and very understanding of my situation. Luckily for me and my mum, a place became available not long afterwards, and I was able to move mum there. All the staff are wonderful and attentive, and are able to deal with my mums complex needs. They have lots of activities, that they try to get mum involved with, and they go out of their way to make sure mum has the foods she likes. Although mum isn't always easy, they treat her like she is part of their family, and I no longer have to worry about her care.
Thank you for this wonderful review.Your mum is a part of our family, as are you and your dad. Caring for her is such a privilege, she is very much loved by all the staff at Oak Tree.
My husband is well looked after and the staff are very kind and patient, not only to my husband but also very kind to me. I am very welcome to join them for meals and also I am given lifts home after visiting.
The activities person managed to bring her out of her shell and get involved. She was loved, safe and happy in her final years. And that's all we wanted.
I've been blown away by the care and attention for my neighbour and friend at the care home. Having visited other homes in the past, this one feels more like a family than any other. From the individual care, to the cleanliness and group activities, all the staff and management team seem to genuinely care about each of their residents personally. They take time to know and understand the residents, their likes and dislikes, their family and friends. And the activities which are then organised are so thoughtful to the residents wants and needs. The decision to move into a home is never an easy one but this home is such a safe, warm, welcoming environment and I'm incredibly grateful to the staff and management team.
Visiting a resident. As always, Oak Tree Lodge is a hugely welcoming place. There have been some internal and external decorations since my last visit, which are excellent. The interior, especially, feels like an up-market hotel! The staff were all friendly and smiling, and whilst I was visiting, there was some entertainment being provided, which was also extremely good, with many of the residents singing or nodding along. Everywhere is clear, and there is always someone on hand to answer any queries. Highly recommended.
The manager and her team ensure that everyone (from what we see) is happy, comfortable and wants for nothing. Christmas was fabulous; we were made so welcome, and the activities they planned were perfect for the people living there.
Food is good and plentiful; we can eat with my mother-in-law as and when we would like.
We have no concerns at all, but the manager welcomes any comments to help her improve what they do.
My mum is happy and well looked after here. The staff are wonderful, kind and compassionate. The home is beautifully decorated and just like a home, not even a home-from-home! Staff aim to make this like one big family, and they succeed. You can speak to the management team at any time, and they are welcoming and honest. Very open with us. The current management team are so effective and lovely.
Incredibly professional and compassionate during our nan's final days from the start of providing care for her to the end. All staff were exemplary in the way they treated her with dignity. Thank you.
Anyone who has had a family member with Alzheimer's or Dementia will know how hard life becomes to not only see the rapid deterioration of their character/physical ability, but also the increase and intensity of their care and comfort (both mentally and physically).
Oak Tree Lodge and its staff never fell short of good practice and professional, friendly care when it comes to its residents. We always left our visit safe in the knowledge that our nan was not only in a secure home but in the company of its warming staff.
Would not hesitate to recommend them to anyone in need of their services, and remains grateful for all they have done for our family.
A great care home. I am very happy with our choice. The staff are great, and the manager has been very helpful. My step mother really enjoyed her time there and was well cared for. My dad also visited each week and was always welcomed by the friendly staff and really enjoyed the entertainment and food at the Oak Tree. Thank you.
My mother-in-law is so loved and well cared for here. There is nothing that is too much trouble. Living the best years of her life. All staff, and particularly the management team, are amazing. As a family, we are so happy. Loads to do and great activities.
The activities and organisation of birthday and anniversary celebrations are amazing, thoughtful and wonderfully arranged and catered for.
Thank you for everything you all do.
When Mum deteriorated and became end of life, the staff ensured she was as comfortable as could be, keeping us informed of all changes and directions given by the GP etc. They were so kind, caring and supportive to us as a family, and the care team knew exactly how to look after Mum in her final days. When Mum passed away, they all knew what they needed to do and did so efficiently and with empathy.
They really do have genuine respect and fondness for all of the residents, treating everyone with dignity always.
Since my Dad was moved to Oaktree Lodge in early October, he has gone from strength to strength with the care, entertainment and personal attention he has received. The staff and management go above and beyond to look after my Dad as if he were there own Dad. I cannot thank them enough for what they have done for my Dad, would highly recommend.
Since my husband came into Oak Tree Lodge I have been so happy with everything at the home. They are amazing and I couldn’t wish for my husband to be in a better place. They are so attentive and keep me informed of any issues that may occur. I cannot wait until I am able to visit and join in everything that happens and be part of the home.
I cannot begin to express what a wonderful care home Oak Tree Lodge Care Home is. They have cares for my Father as if he was their own parent and considered his needs far beyond what I would even hope for. The entire team feel like one big family and I could not be happier with the treatment and care he receives. Wish I could give them all a big hug and say thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oak Tree Lodge.
There are no upcoming events for Oak Tree Lodge.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Carewise Homes Ltd
- 31 Jan 2025Recipient: Carewise Homes Ltd
- 31 Jan 2024Recipient: Carewise Homes Ltd
Accreditations
There are no accreditations posted yet for Oak Tree Lodge.
Meet the Team (1)

Oak Tree Lodge is owned by Carewise Homes Group and is run by Care Manager, Mrs Kate Biddlecombe. Kate started her career as a midwife and specialised in community midwifery care, antenatal education and home births. After raising her children Kate returned to work but switched to elderly care, primarily working with dementia patients. Kate has been with Oak Tree Lodge for seven years and worked from senior carer to deputy manager and now manager. Kate has gained her NVQ level 5 in Health and Social Care and holds qualifications in end-of-life care, dementia care and safeguarding as well as others.
Attentive and compassionate carers are available twenty-four hours a day. The high staff-to-resident ratio enables us to provide companionship and stimulation, as well as tending to your physical needs.
In addition to the Care staff, Oak Tree Lodge Care Home employs expert cooks, domestic staff, catering and kitchen assistants and a maintenance person.
In addition to the Care staff, Oak Tree Lodge Care Home employs expert cooks, domestic staff, catering and kitchen assistants and a maintenance person.
Frequently Asked Questions about Oak Tree Lodge
What types of Care is Oak Tree Lodge registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Oak Tree Lodge have?
There are 18 Single Rooms.
What are the Facilities & Services at Oak Tree Lodge?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Oak Tree Lodge to the centre of Southampton?
5.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Tree Lodge to verify any information. View our terms and conditions. Oak Tree Lodge has an Enhanced Service -more info.