Oak Tree Lodge

My father was a resident at OakTree Lodge for nearly three years. Sadly he recently passed away in October! He was so well looked after while he was there. All the staff at Oak Tree were so caring that my dad felt like he was part of one big happy family. Thank you to everybody who lovingly looked after Dad in his final years.

I still pop in to their open days and events and am made to feel so welcome. The home is a home.

My father was a resident at Oaktree Lodge for two years, and I can't speak highly enough of the care he received during that time. The staff provide an exceptional level of support - always professional, kind, and attentive, with a genuine warmth that made the home feel safe and welcoming.

Oaktree Lodge has a lovely, homely atmosphere and the team go out of their way to ensure residents are comfortable, well looked after, and treated with dignity. As a family, we always felt reassured that my father was in good hands. I would not hesitate to recommend Oaktree Lodge to anyone looking for a care home with heart.

From speaking to my friend, he confirms that his wife is not just cared for, but loved by the staff. The attitude displayed is that this is one big family and that the care doesn't stop at the exit, but that it extends to the families at home as well.

My mum has been a resident at Oak Tree Lodge since October 2022. She was originally placed in a different care home, under the discharge to assess process, but I found it necessary to look for somewhere else for her to live, as she was being neglected and left alone for many hours in the NHS provided home. Oak Tree Lodge was recommended to me by a friend whose mum was a resident. I went for a visit, and met with the manager and her assistant, who were both lovely and welcoming, and very understanding of my situation. Luckily for me and my mum, a place became available not long afterwards, and I was able to move mum there. All the staff are wonderful and attentive, and are able to deal with my mums complex needs. They have lots of activities, that they try to get mum involved with, and they go out of their way to make sure mum has the foods she likes. Although mum isn't always easy, they treat her like she is part of their family, and I no longer have to worry about her care.

My husband is well looked after and the staff are very kind and patient, not only to my husband but also very kind to me. I am very welcome to join them for meals and also I am given lifts home after visiting.

The activities person managed to bring her out of her shell and get involved. She was loved, safe and happy in her final years. And that's all we wanted.

I've been blown away by the care and attention for my neighbour and friend at the care home. Having visited other homes in the past, this one feels more like a family than any other. From the individual care, to the cleanliness and group activities, all the staff and management team seem to genuinely care about each of their residents personally. They take time to know and understand the residents, their likes and dislikes, their family and friends. And the activities which are then organised are so thoughtful to the residents wants and needs. The decision to move into a home is never an easy one but this home is such a safe, warm, welcoming environment and I'm incredibly grateful to the staff and management team.

Visiting a resident. As always, Oak Tree Lodge is a hugely welcoming place. There have been some internal and external decorations since my last visit, which are excellent. The interior, especially, feels like an up-market hotel! The staff were all friendly and smiling, and whilst I was visiting, there was some entertainment being provided, which was also extremely good, with many of the residents singing or nodding along. Everywhere is clear, and there is always someone on hand to answer any queries. Highly recommended.

We have no concerns at all, but the manager welcomes any comments to help her improve what they do.

My mum is happy and well looked after here. The staff are wonderful, kind and compassionate. The home is beautifully decorated and just like a home, not even a home-from-home! Staff aim to make this like one big family, and they succeed. You can speak to the management team at any time, and they are welcoming and honest. Very open with us. The current management team are so effective and lovely.

Incredibly professional and compassionate during our nan's final days from the start of providing care for her to the end. All staff were exemplary in the way they treated her with dignity. Thank you.

Would not hesitate to recommend them to anyone in need of their services, and remains grateful for all they have done for our family.

A great care home. I am very happy with our choice. The staff are great, and the manager has been very helpful. My step mother really enjoyed her time there and was well cared for. My dad also visited each week and was always welcomed by the friendly staff and really enjoyed the entertainment and food at the Oak Tree. Thank you.

My mother-in-law is so loved and well cared for here. There is nothing that is too much trouble. Living the best years of her life. All staff, and particularly the management team, are amazing. As a family, we are so happy. Loads to do and great activities.

Thank you for everything you all do.

They really do have genuine respect and fondness for all of the residents, treating everyone with dignity always.

Since my Dad was moved to Oaktree Lodge in early October, he has gone from strength to strength with the care, entertainment and personal attention he has received. The staff and management go above and beyond to look after my Dad as if he were there own Dad. I cannot thank them enough for what they have done for my Dad, would highly recommend.

Since my husband came into Oak Tree Lodge I have been so happy with everything at the home. They are amazing and I couldn’t wish for my husband to be in a better place. They are so attentive and keep me informed of any issues that may occur. I cannot wait until I am able to visit and join in everything that happens and be part of the home.

I cannot begin to express what a wonderful care home Oak Tree Lodge Care Home is. They have cares for my Father as if he was their own parent and considered his needs far beyond what I would even hope for. The entire team feel like one big family and I could not be happier with the treatment and care he receives. Wish I could give them all a big hug and say thank you.