Oaklands Rest Home, Southampton, Hampshire
Oaklands Rest Home, Southampton, Hampshire
Oaklands Rest Home, Southampton, Hampshire

Oaklands Rest Home welcomes adults with complex needs, including dementia, making the most of attractive and tranquil settings.

The home is registered with the Care Quality Commission, with many rooms benefiting from en-suite facilities and tastefully furnished over two floors, where access is available via a passenger lift.

There are two lounges to promote social interaction, a library for a quiet retreat, two dining areas to enjoy and also a spa bathroom including a hydrotherapy bath and specific hairdressing station.

At all times they endeavour to provide residents with their own choice and protect their dignity and independence and they are proud of the high standard of care that they offer.

The home uses up-to-date technology to plan, deliver and record person-centred care. A key feature to this technology is the 'relatives gateway' which gives families the option to review their relative's care plan.

The home's lifestyle co-ordinator uses an innovative reminiscence tool for one-to-one and group work. 'RemindMeCare' provides improved person-centred care through reminiscence, entertainment and well-being reporting. The app has sections which can be completed by family members who can log on to their relative's page to upload photographs.

Oaklands Rest Home has a Facebook page which is updated daily with photographs of residents engaging in activities, and events and entertainment. Skype facilities are available to residents who have relatives who do not live locally, or live abroad.

Owner: Marlacourt Ltd

Person in charge: Nicola Ray (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Must be 65+. Ages 65+.

Single Rooms: 29

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £550 – £750 (These prices are only a guideline, please contact Oaklands Rest Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oaklands Rest Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 05 Sep 2017

We have vacancies at present ranging from Hampshire dementia rate to £750 per week. These vacancies are on the 1st & 2nd floor with ensuite facilities.

Reviews

8.8 Oaklands Rest Home has a Review Score of 8.8 (8.803)

The Review Score of 8.8 (maximum of 10) for Oaklands Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Oaklands Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.786 for Oaklands Rest Home is calculated as follows: ( (67 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.017 Points relating to the number of positive Reviews for Oaklands Rest Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.8 Target = 0.517

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oaklands Rest Home?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oaklands Rest Home

  • Daughter of Resident/Service User
    3
  • Stepdaughter of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Volunteer
    1

My stepmother has been at Oaklands Rest Home since just before Christmas 2016. She has had marvellous caring from the staff, nothing is too much trouble for them, opportunities are there for one to join in activities if able.

Meals are served in two dining rooms, with a large sitting room. The bedroom is absolutely ideal looking out onto woods - very peaceful. Plenty of light with own en suite, room kept clean, with regular bedding change. The staff find time to sit down and talk and listen to my stepmother, which I find refreshing.

How likely would you be to recommend Oaklands Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at Oaklands for about 16 months.
I am delighted to say that despite her reluctance to leave her own home she now regards Oaklands as her home.
When she talks about the care team it is always with positive remarks and they have become an extended family to her.
I visit daily and feel as welcomed and supported as mum.
I love to see residents involved in activities i.e. making cakes, feeding the hens, reminiscing, singing, playing games, being allowed to wander or snooze as they wish.
The management team have been supportive regarding some temporary needs my mother has by allowing a room change.

How likely would you be to recommend Oaklands Rest Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Oaklands Rest Home provides a friendly caring atmosphere for the residents, as well as caring support for family members. The home is well run, clean and comfortable, with lots of activities to join in with. The staff are all very dedicated to their jobs, which they do very well. I am extremely happy with the care that my mum receives there and feel lucky to have her there.

How likely would you be to recommend Oaklands Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has been a resident since February 2016
She has been used to having several generations of family living with her and was very reluctant to be cared for in a home.
I am really pleased that she now feels she has friends amongst the caring team and residents.
She has been positive in her praise of all the staff at the home describing them as "lovely" and scoring them "10 out of ten" to the social worker on a recent visit.
I have been visiting mum daily and have observed all the residents interacting with a team of people (including the caretakers ,cleaners and cooks as well as the carers and management) who offer fun, kindness and compassion.
I have been supported also by the staff when sometimes mum found the transition difficult and left me feeling guilty.
Mum is settled and happier than I had hoped she would be.

How likely would you be to recommend Oaklands Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Step-Grandmother has been a resident at Oaklands for over 7 years. I have always found the staff to be very helpful and caring towards her. The home suits her needs well, they notice the small things that make a huge difference e.g. they noticed that she did not eat when in a room full of people but as soon as the others left she would start to eat, so she is now able to eat her meals in a room on her own. It is good to know that there is flexibility within their systems to allow each person in their care to still be treated as an individual, with the respect and dignity that they deserve.

How likely would you be to recommend Oaklands Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Oaklands is a lovely home with kind caring staff. I was made to feel very welcome by the whole team and enjoyed the opportunity to meet the residents who all seemed very happy and content whilst enjoying their afternoon tea.

How likely would you be to recommend Oaklands Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My step father went in for respite care at Oaklands Rest Home. I could not have asked for a better place or care. The management were very supportive and the carers were amazing. Oaklands has a very cosy, friendly, family atmosphere and their care goes beyond the resident to their family as well. I would recommend Oaklands to everyone. Thank you so much.

How likely would you be to recommend Oaklands Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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