
Oaklands has a very cosy, friendly, family atmosphere and their care goes beyond the residentLinda O(Stepdaughter of Resident/Service User)

I have found all members of staff to be nothing but kind, approachable and helpful.Karen C(Daughter of Resident/Service User)


Oaklands has a very cosy, friendly, family atmosphere and their care goes beyond the residentLinda O(Stepdaughter of Resident/Service User)

I have found all members of staff to be nothing but kind, approachable and helpful.Karen C(Daughter of Resident/Service User)


Oaklands Rest Home offers specialist dementia care in The New Forest & Southampton, combining expert and tailored care packages with a comprehensive activities programme in order to support a satisfying daily lifestyle.
There are two lounges to promote social interaction, a cafe area for a quiet retreat, two dining areas to enjoy and also a spa bathroom including a hydrotherapy bath and specific hairdressing station.
There is a friendly and relaxed...
Care Provided by Oaklands Rest Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We ask that all fees are paid monthly in advance by online bank transfer.
Fees include all aspects of accommodation, food, laundry and provision of personal care. We do not include charges made by visiting services such as hairdressing or chiropody which are payable in addition.
The price(s) shown are provided by the care home. Contact Oaklands Rest Home for full pricing details and T&Cs.
Contact Oaklands Rest Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Marlacourt Ltd
- Private Owned
Person in charge
- Nicola Ray (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 3
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (26)
Visiting
- Visitors welcome at Oaklands Rest Home at any time. Oaklands also has a relatives' gateway where relatives can view care notes online, and share messages and pictures with loved ones from anywhere (appropriate consents are required). Oaklands Rest Home also has a Facebook page which is updated daily with photographs of residents engaging in activities, and events and entertainment.
Parking
- Parking is available on site
Oaklands Rest Home Reviews (69)
Oaklands Rest Home has a Review Score of 9.8 (9.764) out of 10, based on 14 reviews in the last 2 years.
Over all time Oaklands Rest Home has 69 reviews.
The care staff are fantastic. My dad enjoys living here. He's settled and content. It's like home from home. The staff here go that extra mile to make sure service users feel special. My dad certainly does! In turn, this reassures me that my dad is in safe hands when I'm not around.
I think you are doing a fantastic job at this home I've never seen residents of any care home as happy as these are so carry on the great work.
I have been working with residents and staff at Oaklands for a number of months and find the home provides a safe, caring environment with outstanding activities and wonderful meals.
Having recently placed my Grandma in a home, on the other side I'm familiar with the requirements of an ageing relative.
Seeing how they use and embrace technology to give the residents a better standard of care was an eye-opener for me. The sensors used to help monitor sleep allow residents to sleep without being constantly checked up on, something I know my Grandmother struggles with.
My stepmother has been at Oaklands Rest Home since just before Christmas 2016. She has had marvellous caring from the staff, nothing is too much trouble for them, opportunities are there for one to join in activities if able.
Meals are served in two dining rooms, with a large sitting room. The bedroom is absolutely ideal looking out onto woods - very peaceful. Plenty of light with own en suite, room kept clean, with regular bedding change. The staff find time to sit down and talk and listen to my stepmother, which I find refreshing.
I am delighted to say that despite her reluctance to leave her own home she now regards Oaklands as her home.
When she talks about the care team it is always with positive remarks and they have become an extended family to her.
I visit daily and feel as welcomed and supported as mum.
I love to see residents involved in activities i.e. making cakes, feeding the hens, reminiscing, singing, playing games, being allowed to wander or snooze as they wish.
The management team have been supportive regarding some temporary needs my mother has by allowing a room change.
She has been used to having several generations of family living with her and was very reluctant to be cared for in a home.
I am really pleased that she now feels she has friends amongst the caring team and residents.
She has been positive in her praise of all the staff at the home describing them as "lovely" and scoring them "10 out of ten" to the social worker on a recent visit.
I have been visiting mum daily and have observed all the residents interacting with a team of people (including the caretakers ,cleaners and cooks as well as the carers and management) who offer fun, kindness and compassion.
I have been supported also by the staff when sometimes mum found the transition difficult and left me feeling guilty.
Mum is settled and happier than I had hoped she would be.
My Step-Grandmother has been a resident at Oaklands for over 7 years. I have always found the staff to be very helpful and caring towards her. The home suits her needs well, they notice the small things that make a huge difference e.g. they noticed that she did not eat when in a room full of people but as soon as the others left she would start to eat, so she is now able to eat her meals in a room on her own. It is good to know that there is flexibility within their systems to allow each person in their care to still be treated as an individual, with the respect and dignity that they deserve.
My step father went in for respite care at Oaklands Rest Home. I could not have asked for a better place or care. The management were very supportive and the carers were amazing. Oaklands has a very cosy, friendly, family atmosphere and their care goes beyond the resident to their family as well. I would recommend Oaklands to everyone. Thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 05 August 2026We currently have 3 rooms available.
News (5) & Events (0)
- 13 Mar 2025
At Oaklands Rest Home, we believe that exceptional care starts with a team that feels supported, valued, and well-equipped to handle the challenges of caregiving. That’s why we’re incredibly proud...
- 17 Dec 2024
At Oaklands, we take great pride in adopting the latest innovative care technology to benefit our residents and their families. We were delighted that Ally Cares chose to feature our...
- 17 Dec 2024
What an incredible month – we have two more finalists to celebrate! Massive congratulations to Dave Ray, our Head of Maintenance, and Tony Joseph, our Maintenance Assistant, who have been...
There are no upcoming events for Oaklands Rest Home.
Awards / Recognitions (9)
- 04 Dec 2025Recipient: Oaklands Rest Home
- 24 Jul 2025Recipient: Oaklands Rest Home
- 12 Jun 2025Recipient: Oaklands Rest Home
Accreditations
There are no accreditations posted yet for Oaklands Rest Home.
Meet the Team (7)

Nicola joined Oaklands in 2014 as our Registered Manager and has become a familiar face for many in the Marchwood community, thanks to her ongoing efforts to ensure a strong relationship between the home and the local residents.
Nicola has an extensive background in the care sector, having started out in the industry at just 17 years old. Before moving to the New Forest with her family, Nicola also achieved a BSc degree in Welfare Studies from Newport University while working as a Manager at a care home in Wales.
Outside of work, Nicola can often be found taking part in charity work and raising awareness for dementia causes, having lost her own father to the illness. Nicola is also hugely family-orientated and loves listening to music and taking her dog, Bella, on long walks.

Samir is the Managing Director at Oaklands and works alongside his brother, Anish, to ensure the smooth running of the home. With over 20 years in the healthcare sector, Samir has always been passionate about making a difference in the industry, improving care standards and enhancing residents’ lives.
With a particular interest in technology, Samir helps Oaklands, as well as other care homes in the UK, adopt innovative solutions to improve person-centred care. This dedication to the industry is what led him to become the Founder and CEO of iCare Services, which revolutionises the care sector through technology.
Samir is the former Chair and now Executive Board Member of Hampshire Care Association – a not-for-profit organisation, which ensures care in Hampshire is of the highest standard and quality. Samir continues to play a role locally and nationally advocating for care providers.
Outside of work, Samir loves spending quality time with his family and can often be found training at the gym, playing rugby and enjoying boxing.

With his highly analytical mind and degree in Computer Engineering, Anish took on the role of Operations Director at Oaklands to ensure the best working environment and processes are in place.
Similar to his brother, Samir, Anish has over 20 years of experience in the healthcare industry and shares his passion for embracing technology in the care sector.
Before becoming Operation Director, Anish was also the registered manager at Oaklands for 5 years.
Outside of work, Anish is a very sociable individual, who values his strong family connections and friendships. He is also a keen traveller and is extremely fortunate to have visited several countries and continents.

Paige is a lovely, warm character, who you’ve probably found greeting you upon your arrival at Oaklands.
Paige has been with us for over four years and massively enjoys her job. Paige particularly loves the daily interaction with residents and visitors, as well as the wealth of knowledge she’s amassed in her role.
Outside of Oaklands, Paige can be found looking after her two pet rabbits and enjoying her newest hobby…sea fishing!

Mia Williams is a hardworking and committed member of the Oaklands team and since starting her career as a Carer in 2016, has progressed to Senior Carer, Senior Lead and is now Head of Care.
Initially, Mia came into care to look after her terminally ill father with her mother, but as she truly values how precious the later stages of life are, wanted to give something back to other families. Mia continues to be passionate and committed to the residents and their loved ones.
Mia has shown her dedication by completing her care certificate, followed by Levels 2, 3, and 4, and has nearly completed Level 5. Mia is also our medication champion.

Dave is an incredibly valued member of the Oaklands team and joined us in 2014 as a trained Chef before progressing to become our Head of Maintenance.
He is responsible for ensuring the safety and well-being of the residents and staff and always works tirelessly to keep the home and gardens looking their best.
Dave is at the heart of everything that happens at Oaklands and goes above and beyond to make events special for residents. From playing the ‘Last Post’ on Remembrance Day to creating a memorable Jubilee Street Party by putting up beautiful decorations to celebrate Oaklands’ first event where friends, family, neighbours and staff could come together again since the pandemic started.
He is well-loved by our residents and always takes their opinions into account when carrying out his work and spends time helping new residents settle in, to make sure Oaklands always feels like home.
In his spare time, Dave recently walked seven marathons in seven days, raising lots of money to support a mental health charity. It just goes to show what a caring person he is, inside and outside of work!

Katie-Mae joined the Oaklands team in 2025 as our Lifestyle Coordinator, orchestrating person-centred activities for our residents. Katie is passionate about building trusting relationships with residents and loves seeing how activities can have a positive impact on individuals.
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