Oaklands Rest Home

Mum took a little while to settle in but with gentle persuasion and great care, she is now quite happy and enjoys all the activities. All the staff are lovely and are very kind to us as well as Mum.

I visited my aunt today and found the experience excellent. Although I was only there for a short while as my aunt was in bed, the staff were so friendly. My aunt could not speak highly enough of them and their care. I look forward to my next visit.

Mum became a resident of Oaklands on 21/12/23. It was a trying time for all the family, but with the kindness and caring, the staff at Oaklands gave, it has made things a lot easier for us.

The environment in Oaklands is always warm and welcoming. All the staff do their utmost to make sure my mother is happy and cared for. I couldn't be with her at Christmas, but felt happy knowing that she was being cared for and celebrating the festivities as we were. Oaklands provides an excellent service, and I am very grateful for this. Thank you.

Wonderful service during a distressing time. I would definitely recommend the home as a place for your loved one.

Overall: A generally comfortable rest home in need of more TLC.

Thank you so much.

Mum came in to you in unlikely and difficult circumstances. We knew it was temporary as she wasn't stabilising but was unsafe at home. In any event, she wasn't with you long before she ended up in the hospital eventually getting a diagnosis. However, in the short time she was with you, we couldn't fault your care and attention for her and also us as we navigated ourselves through a very different time. Oaklands Rest Home is a place of kindness and warmth. Something so important to families and residents. My only comment would be the bathroom in her room was not really fit for purpose.

Face to face or on the phone staff always has time to listen and respond to any concerns. I feel that we are kept fully informed of Mum.

My mother moved in about a month ago. I cannot praise Oaklands Rest Home high enough for the love and support they have given, not only to my mum but to the family too. They have taken the time to find out all Mum's likes and dislikes. They have made her beautiful room look like a home from home... special thanks to the maintenance men; they even put a photo collage together for her on one of her walls. The whole team go above and beyond in everything they do. Thanks to all staff and management. What a wonderful team.

Oaklands Rest Home is amazing! They treat residents and families with love and care. Nothing is too much trouble. The activities are second to none, with residents joining something every day. The staff are wonderful, and I cannot recommend this Rest Home highly enough. Our minds are at rest knowing our father is cared for. Thank you, Oaklands, for all you do!

My dad was warmly welcomed to Oaklands Rest Home earlier this year. He has a bright, newly decorated room, and although at times, he is still reluctant to be in full time care and misses his independence, he is generally settling in well and is very well cared for. He is not one to join in with many activities, often preferring his own company in his room with his television, but he did enjoy himself when there was a “Men’s Club afternoon”, especially for the gentlemen residents. He also enjoyed having his hair cut by the mobile barber, who visited Oaklands in his fully equipped van. The Platinum Jubilee party was a lovely occasion, and he even got up and danced a little; he really enjoyed the music and listening to the singers. I feel he is well cared for in a warm, friendly safe environment, his personal appearance is important to him and he always looks clean and smart.

Very friendly staff. Mum is very happy, she enjoys the food and likes her room.

Very happy with how mum has settled here. It is lovely to see her so content. all the staff are so helpful and caring and Mum seems to love them all. As a family, we can all relax as she is so well cared for. she has a lovely room decorated with a lot of her personal photos and effects.

My experience of the care home has been excellent.

This beautiful care home which has always gone way above the call of duty. They know how to make a beautiful home for their residents and all staff are like family. Going out of their way to meet the needs of both residents and their families. We have been treated with compassion, friendship and respect. Making decisions with the care home to make our resident's life so enjoyable. Every day is celebrated with each resident being involved. Nothing is too much for the cheery happy well presented staff. I have been involved with other care homes in the past but never seen this level of pure care. Our relative has never been this happy in many ways as he is now spending lots of time with his peers. In our home we have a much younger family, although he loved it, now he has the best of all worlds. I can not speak more highly of each member of staff I have come into contact with, from laundry staff to carers, managers and maintenance. They are all outstanding.

What a wonderful jubilee celebration, the sun shone and the grounds were beautifully decked out with jubilee flags and even the queen came. This was the first time we had spent in Mum's company for longer than an hour since she moved in in March this year. To see her smile and really enjoy herself was very special, all the carers were so attentive to her and she obviously loves the attention. Thank you from the bottom of our hearts.

Both Mum and I will never forget their kindness to Nan or us.

The activities are very good and residents look happy. In my opinion, a lovely home with the right approach to care. I would 100% recommend to friends and family.

As usual the staff have been very helpful to both my Mum and ourselves.