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Oaklands Rest Home

Veals Lane, Marchwood, Southampton, Hampshire SO40 4WW
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Oaklands has a very cosy, friendly, family atmosphere and their care goes beyond the residentLinda O(Stepdaughter of Resident/Service User)
Oaklands Rest Home, Southampton
I have found all members of staff to be nothing but kind, approachable and helpful.Karen C(Daughter of Resident/Service User)
Oaklands Rest Home, Southampton
Oaklands Rest Home, Southampton

Oaklands Rest Home offers specialist dementia care in The New Forest & Southampton, combining expert and tailored care packages with a comprehensive activities programme in order to support a satisfying daily lifestyle.

There are two lounges to promote social interaction, a cafe area for a quiet retreat, two dining areas to enjoy and also a spa bathroom including a hydrotherapy bath and specific hairdressing station.

There is a friendly and relaxed...  

Care Provided by Oaklands Rest Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,190 - £1,600£1,190 - £1,600
Residential Dementia Care£1,190 - £1,600£1,190 - £1,600
Our fees are a guide and will depend on an assessment of needs and the room requested.
We ask that all fees are paid monthly in advance by online bank transfer.

Fees include all aspects of accommodation, food, laundry and provision of personal care. We do not include charges made by visiting services such as hairdressing or chiropody which are payable in addition.

Contact Oaklands Rest Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Marlacourt Ltd
  • Private Owned

Person in charge

  • Nicola Ray (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (26)

Visiting

  • Visitors welcome at Oaklands Rest Home at any time. Oaklands also has a relatives' gateway where relatives can view care notes online, and share messages and pictures with loved ones from anywhere (appropriate consents are required). Oaklands Rest Home also has a Facebook page which is updated daily with photographs of residents engaging in activities, and events and entertainment.

Parking

  • Parking is available on site

Oaklands Rest Home Reviews (69)

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9.8

Oaklands Rest Home has a Review Score of 9.8 (9.764) out of 10, based on 14 reviews in the last 2 years. Over all time Oaklands Rest Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Dawn K (Daughter of Resident) published on 16 July 2026 Submitted via Website
Overall Experience

Mum moved in a few weeks ago and has settled really well. All the staff are friendly and super helpful. Also I am very impressed with the communication between the home and myself. I was very anxious moving mum but everything went super smoothly,

Reply from Paige Edginton, Management Support at Oaklands Rest Home

We are so pleased mum has settled well, and that the transition was smooth for mum and yourself. We pride ourselves on maintaining good communication with all all families at all times, whether that is emails, phone calls or regular catch up's in person.

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Review from Sally B (Niece of Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

A lovely friendly rest home. We are always made to feel very welcome. There's always lots of staff who are lovely and remember me from my last visit. I can't comment on managment or rooms as I don't know value for money I don't know as my cousin deals with this.

Reply from Paige Edginton, Management Support at Oaklands Rest Home
Thank you so much for your kind words, we will share this with the team.
It's always a pleasure to see you, and we're so glad you feel welcomed into the home.

Should you need anything whilst visiting, please just let us know.

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Review from Debbie S (Daughter of Resident) published on 30 April 2026 Submitted via Website
Overall Experience

We chose Oaklands for our mum who is a current resident because of the family feel. Staff are friendly, helpful and happy. They are caring and kind. The activities are varied and residents are encouraged to join in. The meals are lovely, residents are never short of drinks or homemade treats. The home is in process of a refurbishment so it is great to see the improvements being made.

Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home

Thank you for your positive review, it means so much to us to be acknowledged as a family, as these are the values that underpin Oaklands. All depts work hard to ensure that we make residents lives as fulfilled as possible, and it will be a pleasure to share your thoughts with them. Thank you for...  

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Review from Angela M (Daughter of Resident) published on 3 March 2026 Submitted via Website
Overall Experience
After viewing and reading about several care home Oaklands came out on top.
Both of my parents are now residents and their care has been exceptional.
Both suffer from dementia and my Dad initially had some issues. The staff have been wonderful and very patient with him.
The rooms are modern and have all that they need.
The staff are so friendly and really make you feel welcome when visiting, nothing seems to be too much trouble.
Really glad we found this place as it's always hard to place your loved ones in care.

I am forever grateful to them.

Reply from Paige Edginton, Management Support at Oaklands Rest Home
Thank you so much for your kind words, this really means a lot and I will pass this all onto the team.
It is an absolute pleasure looking after mum and dad, and we are so happy they have settled so well and become such a big part of Oaklands.

We couldn't agree more with how hard it can be...  

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Review from S W (Daughter of Resident) published on 20 November 2025 Submitted via Website
Overall Experience
All staff are welcoming, kind, helpful and always available. They treat residents as individuals and mum is in such a good place in herself. She is happy, content and safe. Something that could not be said when she was living on her own.

Thank you Oaklands

Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home

Thank you so much for such a wonderful review. To be able to hear about the positive differences we have made to your mum's life is so heart warming, validating the great care and support the whole team gives to bring about this positivity. Very much appreciated

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Review from Jan P (Daughter of Resident) published on 22 October 2025 Submitted via Website
Overall Experience

Sadly I lost my mum August this year to say thank you to Oaklands doesn't seem enough the love care support Oaklands gave was truly outstanding the best home and staff I can't thank you enough and I know mum was very happy with you mum Jean was very contented in Oaklands .

Reply from Paige Edginton, Management Support at Oaklands Rest Home
Mum was an absolute pleasure to care for. Her wit and sense of humor had us all smiling and laughing, and we all loved hearing her stories.
She was a big part of Oaklands, as were you and your family.

Thank you for your kind words, this means so much to us, and we wish you all the very best.

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Review from G B (Resident / Service User) published on 26 February 2025 Submitted via Postal Card
Overall Experience

Have a spacious room with all this I need, I am cared for well. The staff are always there to help me and are happy. The food is really nice, there are activities which I can join if I wish to. I can have visitors whenever I wish and also go out with family. We do exercises and have haircuts. All my needs are met perfectly. I feel like I am part of an extended family here.

Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home

Many thanks for such kind words. Your comment echoes our Core Values, demonstrating that they are at the heart of everything we do. We are extremely touched that you feel part of the 'Oaklands Family', a sentiment I will proudly share with the team. With regards to the areas in which we did not...  

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Review from Susan B (Daughter of Resident) published on 26 February 2025 Submitted via Website
Overall Experience
After suffering a transient ischemic attack (TIA), my 90-year-old mum needed some rest and recuperation.
Mum had a very friendly, caring and professional respite stay at Oaklands. She had always insisted that she never wanted to stay in a Care Home, but thankfully she loved it.

Thank you all.

Reply from Paige Edginton, Management Support at Oaklands Rest Home

Thank you so much for your kind words, I will share this with the team who strive to provide the very best. It was our pleasure looking after Mum, and getting her back to full strength to return home. We are so glad she enjoyed her stay with us and hopefully changed her view on Care Homes.

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Review from S C (Friend of Resident) published on 5 February 2025 Submitted via Website
Overall Experience

We are always made to feel very welcome when we visit. It is obvious that all the residents are very happy and are cared for extremely well. There are many varied activities arranged for residents and visitors are very welcome to join in. A very happy place, where everyone is treated with respect and dignity.

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Review from Valerie S (Friend of Resident) published on 28 January 2025 Submitted via Postal Card
Overall Experience

Oaklands Rest Home is a very warm friendly welcoming home. It is always such a pleasure to visit my friend who has been cared for at Oaklands for two years. The staff are wonderful and all the residents are so content and well looked after.

Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home

Thank you so much for such a wonderful review, it is so nice to be able to welcome such a good friend of this lovely lady. Your words have affirmed that all our hard work, love and care has a positive effect on our residents. Looking forward to seeing you on your next visit.

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Review from T W (Son of Resident) published on 3 January 2025 Submitted via Postal Card
Overall Experience

This is a really lovely rest home and we are so pleased we found it. My mum absolutely loves living here after some initial misgivings (before she went). The staff make all the difference and could not be nicer.

Reply from Paige Edginton, Management Support at Oaklands Rest Home

Thank you so much for your kind words. We understand moving into a care home is a big step, and takes time to adjust. Not only for the individual but the family as well. So we work hard to make sure each step is person-centred and at their pace. Mum has settled in so well here and is much loved by all.

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Review from Caroline A (Niece of Resident) published on 11 October 2024 Submitted via Website
Overall Experience

A lovely home that has a wide range of activities for the residents. Staff are always very helpful and keep me informed of my Aunt's well-being. All residents are treated as individuals and their needs considered.

Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home

Thank you so much for such a positive review. It is an absolute pleasure to have your aunt as part of the Oaklands Family. The activity team are working very hard to ensure that activities are as varied and individual as the residents we care for, and I will be extremely happy to pass on your comments to them

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Review from M M (Daughter of Resident) published on 17 September 2024 Submitted via Website
Overall Experience

It was a difficult decision to place Mum in a rest home but we are glad we chose Oaklands. The staff are always very warm and welcoming whenever I visit and they are very patient and attentive with Mum. There are loads of activities to do and they do something different every day to keep the residents entertained. Mum has settled in well and has built great relationships with most of the staff. My only negative comment would be that some of Mum's clothing has gone missing while being washed although they are all correctly labelled and Mum often has items of clothing in her wardrobe which aren't hers. Overall we are really happy with Oaklands and would recommend the home to anyone.

Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home

Thank you so much for your amazing review. We take on board your comments regarding Mum's clothing and the laundry process. Please feel free to come and speak to us about this, as it is important that we put things right. Mum is an absolute pleasure to care for and spend time with. I will proudly...  

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Review from Alison R (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience
My father has been at Oaklands since my mum died. He has been there over three years and he is very settled there and well looked after. He loves the staff and every time I visit him I am welcomed by the staff and always reassured if I have any worries.
I can't express enough the relief I feel at knowing my father is safe and being cared for. I used to worry about him so much and now I have peace of mind and I visit the home regularly.
The staff love him and often support Dad when planning my next visit. The staff are often the people I speak to. They are kind, and thoughtful and update me regularly about any changes or updates. Dad loves the activities and enjoys his walks with the staff.
He looks physically well and presents as comfortable and content. I could not ask for more.
Please don't go changing. I love the staff. It is a stable team and I have been working closely with them for the last three years.

The staff are awesome and I am happy with the facilities.

Reply from Paige Edginton, Management Support at Oaklands Rest Home

Thank you so much. Dad is very much a part of the Oakland family, and so are you and your family. We love planning your visits with him, especially when it's a surprise visit and seeing the smiles from everyone is just wonderful and brings joy to all the staff. Our activities and the daily walking...  

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Review from F T (Daughter of Resident) published on 5 August 2024 Submitted via Website
Overall Experience
We could not have found a better home for Mum to move into.
Everyone there has gone above and beyond to welcome her, and despite Mum having some complex needs, this did not matter to the wonderful caring staff there, who really do make you feel like family.

We are so happy that we chose Oaklands, they have gone out of their way to support both my mum and us as a family and it is such a relief knowing she is in safe hands and we don't need to worry about her getting the care she needs.

Reply from Mia Williams, Deputy Manager at Oaklands Rest Home

Thank you for your wonderful review; we are all so passionate about making our residents and families part of our family where everybody can be open and approachable no matter the need.

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Review from J D (Daughter of Resident) published on 25 July 2024 Submitted via Website
Overall Experience
Mum has been at Oaklands for over a year, and her care has been exceptional.
There have been some difficult periods in her health and the manager and the staff have adapted her plan of care to meet these changes promptly.
Knowing that we can contact the home at any point to get an update or, when needed discuss any worries with Mia has been very reassuring.
The atmosphere in the homes is warm and the care provided is offered with kindness.
The staff work tirelessly to keep the environment safe, fresh and clean despite the challenges of group living.
Food and refreshments are wonderful and tailored to meet each person's needs flexibly.

Well, done to the activity people who provide lots of interesting opportunities for people. Mum is happy and that is the best we can ask for, thank you.

Reply from Mia Williams, Deputy Manager at Oaklands Rest Home

Thank you for your kind words we endeavour to make our home and the families part of our family and we strive to be warm and welcoming. Our chef is a true reflection of our core values making sure all the residents' wants and needs are catered for. The carers make sure every day is a good day no...  

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Review from Nick W (Son of Resident) published on 16 July 2024 Submitted via Website
Overall Experience

We were worried when Mum had to move into a care home but Oaklands has exceeded our expectations in every way. Mum hasn't been this happy in many years and we feel so much better knowing the staff take care of her every need. I can't recommend them highly enough.

Reply from Paige Edginton, Management Support at Oaklands Rest Home

Hi Nick, thank you so much for your kind words, we are thrilled we have exceeded your expectations, and will aim to continue to do so. We are so pleased mum has settled so well into our home, and is happy and enjoying her life with us.

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Review from Michael A (Son of Resident) published on 16 May 2024 Submitted via Postal Card
Overall Experience

The staff are very caring and attentive. They all display a happy demeanour in their work which generates a family-like atmosphere in the home.

Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home

Hi Michael, thank you so much for the lovely comments. As you have mentioned we are a 'family' and are very proud to have that recognised. With regards to the areas of the review that we have not scored so well, I would love the opportunity to discuss these with you when convenient, cuppa and cake included. Thanks again, take care.

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Review from Samantha L (Daughter of Resident) published on 8 April 2024 Submitted via Website
Overall Experience
My mum had cared for my stepdad for several years after his dementia diagnosis. She then became unwell herself and it became necessary to put Dad into care. An extremely hard and heartbreaking decision.
The day we took Dad to the home was unbelievably hard but, the warm welcome and gentle distractions when it was time to go made a very sad day more bearable. The home has a nice family feel, very warm and the rooms bright and clean. Each person has their own colourful front door complete with a knocker and letter box making it feel like a proper house. A lovely idea.
They seem to be busy every day with something new for the residents.
We are under no pressure to visit Dad, which is difficult and potentially triggering for Dad and they assured us they would look after him as if he was their own family and I believe they will.

Our thanks go to the dedicated team for caring for Dad and helping us see a light at the end of a very dark tunnel after a stressful few years.

Reply from Nicola Ray, Registered Home Manager at Oaklands Rest Home

Samantha, thank you so much for such an amazing, reflective review. We are so proud as a team to have been able to help with the transition, as well as take the pressure off the family. We are always trying to come up with new concepts and designs that will enhance the lives of our residents. If...  

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Review from J P (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card
Overall Experience

Mum took a little while to settle in but with gentle persuasion and great care, she is now quite happy and enjoys all the activities. All the staff are lovely and are very kind to us as well as Mum.

Reply from Paige Edginton, Administrator at Oaklands Rest Home

Thank you for such a positive review, I will be sure to let all of the team know. We are so pleased Mum has settled so well with us and participates in our activities and enjoys them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 05 August 2026

We currently have 3 rooms available.

News (5) & Events (0)

News
  • 13 Mar 2025

    At Oaklands Rest Home, we believe that exceptional care starts with a team that feels supported, valued, and well-equipped to handle the challenges of caregiving. That’s why we’re incredibly proud...

  • 17 Dec 2024

    At Oaklands, we take great pride in adopting the latest innovative care technology to benefit our residents and their families. We were delighted that Ally Cares chose to feature our...

  • 17 Dec 2024

    What an incredible month – we have two more finalists to celebrate! Massive congratulations to Dave Ray, our Head of Maintenance, and Tony Joseph, our Maintenance Assistant, who have been...

Upcoming Events

There are no upcoming events for Oaklands Rest Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Oaklands Rest Home.

Meet the Team (7)

Nicola
Nicola Job Title:Registered ManagerJoined: 2014

Nicola joined Oaklands in 2014 as our Registered Manager and has become a familiar face for many in the Marchwood community, thanks to her ongoing efforts to ensure a strong relationship between the home and the local residents.

Nicola has an extensive background in the care sector, having started out in the industry at just 17 years old. Before moving to the New Forest with her family, Nicola also achieved a BSc degree in Welfare Studies from Newport University while working as a Manager at a care home in Wales.

Outside of work, Nicola can often be found taking part in charity work and raising awareness for dementia causes, having lost her own father to the illness. Nicola is also hugely family-orientated and loves listening to music and taking her dog, Bella, on long walks.

Samir
Samir Job Title:Managing Director

Samir is the Managing Director at Oaklands and works alongside his brother, Anish, to ensure the smooth running of the home. With over 20 years in the healthcare sector, Samir has always been passionate about making a difference in the industry, improving care standards and enhancing residents’ lives.

With a particular interest in technology, Samir helps Oaklands, as well as other care homes in the UK, adopt innovative solutions to improve person-centred care. This dedication to the industry is what led him to become the Founder and CEO of iCare Services, which revolutionises the care sector through technology.

Samir is the former Chair and now Executive Board Member of Hampshire Care Association – a not-for-profit organisation, which ensures care in Hampshire is of the highest standard and quality. Samir continues to play a role locally and nationally advocating for care providers.

Outside of work, Samir loves spending quality time with his family and can often be found training at the gym, playing rugby and enjoying boxing.

Anish
Anish Job Title:Operations Director

With his highly analytical mind and degree in Computer Engineering, Anish took on the role of Operations Director at Oaklands to ensure the best working environment and processes are in place.

Similar to his brother, Samir, Anish has over 20 years of experience in the healthcare industry and shares his passion for embracing technology in the care sector.

Before becoming Operation Director, Anish was also the registered manager at Oaklands for 5 years.

Outside of work, Anish is a very sociable individual, who values his strong family connections and friendships. He is also a keen traveller and is extremely fortunate to have visited several countries and continents.

Paige
Paige Job Title:Administrator

Paige is a lovely, warm character, who you’ve probably found greeting you upon your arrival at Oaklands.

Paige has been with us for over four years and massively enjoys her job. Paige particularly loves the daily interaction with residents and visitors, as well as the wealth of knowledge she’s amassed in her role.

Outside of Oaklands, Paige can be found looking after her two pet rabbits and enjoying her newest hobby…sea fishing!

Mia
Mia Job Title:Head of Care

Mia Williams is a hardworking and committed member of the Oaklands team and since starting her career as a Carer in 2016, has progressed to Senior Carer, Senior Lead and is now Head of Care.

Initially, Mia came into care to look after her terminally ill father with her mother, but as she truly values how precious the later stages of life are, wanted to give something back to other families. Mia continues to be passionate and committed to the residents and their loved ones.

Mia has shown her dedication by completing her care certificate, followed by Levels 2, 3, and 4, and has nearly completed Level 5. Mia is also our medication champion.

Dave
Dave Job Title:Head of MaintenanceJoined: 2014

Dave is an incredibly valued member of the Oaklands team and joined us in 2014 as a trained Chef before progressing to become our Head of Maintenance.

He is responsible for ensuring the safety and well-being of the residents and staff and always works tirelessly to keep the home and gardens looking their best.

Dave is at the heart of everything that happens at Oaklands and goes above and beyond to make events special for residents. From playing the ‘Last Post’ on Remembrance Day to creating a memorable Jubilee Street Party by putting up beautiful decorations to celebrate Oaklands’ first event where friends, family, neighbours and staff could come together again since the pandemic started.

He is well-loved by our residents and always takes their opinions into account when carrying out his work and spends time helping new residents settle in, to make sure Oaklands always feels like home.

In his spare time, Dave recently walked seven marathons in seven days, raising lots of money to support a mental health charity. It just goes to show what a caring person he is, inside and outside of work!

Katie
Katie Job Title:Lifestyle CoordinatorJoined: 2025

Katie-Mae joined the Oaklands team in 2025 as our Lifestyle Coordinator, orchestrating person-centred activities for our residents. Katie is passionate about building trusting relationships with residents and loves seeing how activities can have a positive impact on individuals.

Frequently Asked Questions about Oaklands Rest Home

What types of Care is Oaklands Rest Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oaklands Rest Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Oaklands Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Oaklands Rest Home to the centre of Southampton?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oaklands Rest Home to verify any information. View our terms and conditions. Oaklands Rest Home has an Enhanced Service -more info.