Thorngate Living's Russell Churcher Court residential care home was purpose built in 1993. It has plenty of bright communal areas and is set in its own grounds with well maintained tranquil gardens. The home's 44 modern self-contained flats all have their own front door opening onto a central corridor. Each of the mostly south-facing flats comprises a sunny bedsitting room, toilet, shower and a small kitchenette with a fitted refrigerator. Residents may prepare their own hot drinks if they wish. Thorngate Living encourages all residents to personalise their rooms with their own furniture and belongings to help them feel comfortable.
Short stay respite accommodation is available enabling prospective residents to decide whether they feel they may be comfortable in the home. A guest room is available to relatives who wish to stay overnight close to their loved one.
Owner: Thorngate Churcher Trust
Person in charge: Sally Malyon (Acting Care Home Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 44 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Parkinson's Disease • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 44
Rooms with ensuite WC: 44
Weekly Charges Guide: Personal Care Single £454 – £724 (These prices are only a guideline, please contact Russell Churcher Court to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Russell Churcher Court is situated in Melrose Gardens, a private cul-de-sac off Station Road, which is reached via the A32 in Gosport.
Parking:
There is limited visitor car parking at Melrose Gardens.
Latest Care Quality Commission* Report on Russell Churcher Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Russell Churcher Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Russell Churcher Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.725 for Russell Churcher Court is calculated as follows: ( (132 Excellents x 5) + (43 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 178 Ratings = 4.725
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Russell Churcher Court is based on 14 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 14 Reviews ÷ 8.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Russell Churcher Court has a Review Score of 9.7 (9.725) from 15 Reviews
Review submitted from a Postal Card by Jaqueline H (Daughter of Resident) on Wednesday 28 March 2018. Relates to March 2018.
My mother's room is always warm and cosy and inviting. The food is appetising and tasty. The staff are warm, friendly, caring and welcoming. I worried about my mother going into a home but I always came away relaxed knowing she is in good hands. During a recent illness, she was monitored and taken care of following a doctors visit.
I recommend this lovely home and if I ever need to go into a home, I would certainly choose this one.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by Jane R (Niece of Resident) on Tuesday 27 February 2018. Relates to February 2018.
Since moving into Russell Churcher Court last Autumn, my aunt has settled well and feels very much at home. Her room is well appointed and of a reasonable size and the bathroom is excellent. She is encouraged to join in with activities on offer and her experience there has truly offered her a new lease of life following the loss of her husband. She has made good friendships and built excellent relationships with the lovely staff.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by John W (Son of Resident) on Friday 23 February 2018. Relates to February 2018.
I have found the care to be of a high standard with staff who are caring and motivated.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by Sylvia B (Wife of Resident) on Thursday 22 February 2018. Relates to February 2018.
My husband has been in Russell Churcher Court for two years. During this time he has received excellent care from all the staff.
The manager and staff are always available to answer any questions that I need to ask.
My husband is very happy as much as one can expect.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by M H (Wife of Resident) on Tuesday 28 November 2017. Relates to November 2017.
The care home is very nice unfortunately my husband has very complex issues and so care cannot be given 24/7 and so anxiety was there with him most of the time, however, the care given one cannot fault.
How likely would you be to recommend Russell Churcher Court? Likely
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Review submitted from a Postal Card by Mary L (Wife of Resident) on Monday 11 September 2017. Relates to August 2017.
I have been to a few other care homes, where my husband has been for a short stay for respite but in my opinion, they did not reach the same standard as Russell Churcher Court. Such a lovely, homely atmosphere, no problems at all.
All the staff are so kind and I spend quite a lot of time there.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Website Submission by Malcolm S (Son of Resident) on Wednesday 21 June 2017. Relates to June 2017.
Our mother moved into Russell Churcher Court earlier this year. She is very happy there and takes full advantage of all the facilities on offer. It puts our mind at rest knowing that she is living in such a caring environment.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Website Submission by Jayne D (Daughter of Resident) on Wednesday 21 June 2017. Relates to June 2017.
Lovely care home, the staff ALL of them are so kind and caring to all residents, they are so good at keeping us informed of anything Dad needs. We were concerned about him needing to move to a home for his own safety but we could not have found a better home. Dad is happy, he has his own en suite room and his own furniture.
Since moving there at the end of April Dad has got more life in him and he enjoys the activities.
Dad is so well looked after if I can't get in to see him I know he is quite safe where he is. He was unwell and had to go to hospital. I received a call as he was taken to hospital and the home and I kept each other up to date on what was happening. Dad has his dignity and respect which is very important. It is such a nice place. My daughter age 29 said she will move in after seeing the care and attention her Grampy gets. If anyone asked me I would say its the best home in Gosport.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by M B (Daughter of Resident) on Tuesday 23 May 2017.
The staff at this home have, over the last 4 years, looked after my mother who had vascular dementia. This condition became worse over time but never once did I hear a raised voice. Every member of staff worked with a smile and also treated visitors with respect and care. Their professionalism was exemplary. They made my mother's last years more comfortable and manageable and I really cannot fault them in any way.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by Peter C (Brother of Resident) on Friday 12 May 2017. Relates to March 2017.
In all the years that my sister has been a resident at Russell Churcher Court, there has never been a time when I felt that my sister was not being looked after in a professional and kindly way.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by H L (Wife of Resident) on Friday 12 May 2017. Relates to April 2017.
My husband is always met with a friendly greeting. He has the same room which makes him feel secure. The home has a relaxed atmosphere offering good food, various entertainment and excellent service at all times. He always comes home in good spirits which I think is a good advert for the home.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by H W (Daughter of Resident) on Friday 5 May 2017. Relates to April 2017.
I am very happy all round with the care at the home. The staff are all very kind and very hard working.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by Jean B (Wife of Resident) on Friday 28 April 2017. Relates to April 2017.
I am very grateful that my husband is in such good hands and would not wish him to be moved anywhere else. The staff are very kind to us both. They have been quick to obtain medical help frequently as he has deteriorated in health which gives me peace of mind.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Postal Card by Toni H (Daughter of Resident) on Thursday 27 April 2017. Relates to April 2017.
Mum has been in Russell Churcher Court Residential Home for almost eight years. After Mum suffered a breakdown, we realised that she was unsafe to go back to her home and asked social workers to recommend a home. Russell Churcher was the obvious choice. Mum has been so happy. The staff are marvellous. They are always smiling and welcoming.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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Review submitted from a Website Submission by Tom B (Son of Resident) on Wednesday 12 April 2017. Relates to April 2017.
My mum has been in the home for a number of years and has been treated extremely well. The staff are excellent, patient, caring and respectful. The premises are clean and well maintained, the food is wholesome and attention is given to individuals requirements.
How likely would you be to recommend Russell Churcher Court? Extremely Likely
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March 2015
Recipient: Russell Churcher Court
Date: Tuesday 17 Mar 2015
There are currently no Care Home Idol entrants who have performed at Russell Churcher Court