Whiteoaks Rest Home

...a very dear friend of mine resides at Whiteoaks Rest Home & I visit her nearly every week...I am always very pleased and re-assured when I chat to the staff who show kindness, care and professionalism and they seem dedicated to their roles to ensure the comfort and well-being of the residents.

During the 3 1/2 years I have been here I am very happy with Whiteoaks Care Home. The cleanliness is very good, meals varied - staff helpful, entertainment good - Helena and Anette work hard to keep us youthful and happy.

I am being treated very well, carers are considerate and polite. I am on gluten free diet and this is catered for.

Would I recommend Whiteoaks? Yes the staff were lovely and couldn't fault the way they tried to help my dad but personally wouldn't go back to a private care home.

Following several weeks of hospitalisation, it soon became apparent that mum, who was now 90, would not be able to return to her much loved home.

We faced the dilema of having to find a rest home that could provide the physical care and emotional support, essential for her ongoing well-being.

It was important to us that she experience the family-like, love and attention that she received at home.

To our delight we were introduced to WhiteOaks. As soon as we were welcomed into the premises, we had a good feeling about it. The staff were warm and friendly and instilled a peace of mind that mum would be kept safe, well cared for and above all, happy.

During this time it has been aparent that their priority is first and foremost to their residents. They are always attentive to mum's needs, and the kindness they have shown has been above and beyond our expectations, for which we will always be grateful.

A big thank you from the family to all the managent and staff for all you do.

Overall the care here has been excellent.

My mother is a very independent lady who wasn't relishing the idea of going into a care home. After looking around at several we selected Whiteoaks, as first impressions were very reassuring. Now 9 months later it is a good opportunity to review the situation and the service standards promised. I can honestly say '1st class' and in many respects have even exceeded my expectations. It is always most welcoming, the staff are very friendly and Mum feels safe, referring to this as her home. For me it's peace of mind and they keep in touch.

I am enjoying my stay here because the staff are all very helpful and kind. My room is comfortable and on the ground floor. The food choices are great. I enjoyed my sweet and sour chicken today followed by yoghurt.

Everything relating to Whiteoak's home.

The communication throughout the home is superb, the activities are wonderful and bingo is her favourite! My nan thoroughly enjoys the range of meals, we are always offered refreshments when we visit too! If you’re looking for a caring, safe home for your loved one. Whiteoaks is the place to be.

Well done to the manager and her team, we are always assured that Mum is well looked after at all times.

Thank you.

My grandmother has been staying at Whiteoaks for the past 18 months now. She is always very happy with the super helpful and attentive staff there.

Whiteoaks Rest Home has a warm, inviting and friendly atmosphere. A team of conscientious carers add an extra level of care to ensure the residents are happy and safe, they always take time to talk to the residents whilst delivering one-to-one care. The quality of the food is proof in the pudding, giving them a healthy diet of superb, delicious and balanced meals. Mum's never been so healthy and always enjoys her meals. Housekeeping, always clean, bright and fresh. Mum's room looks cosy and homely, surrounded by her favourite personal things, photos etc. The management are more than approachable, kind, compassionate and understanding. It's always a pleasure to talk with them especially if I have any concerns with Mum. Everything is listened to and I come away feeling reassured. Mum's well-being and happiness has tripled and I truly believe it's due to the devotion, friendliness and care from the staff and friends she has made in Whiteoaks. Activities and celebrations of sorts happen throughout the year, such a delight for residents and their families. We wouldn't want Mum anywhere else. Thank you.

Been here nearly a year. I love the home, very warm and comfortable. Couldn't find a nicer and more helpful staff, always cheerful and friendly. I feel very happy here. Couldn't be more pleased and lucky to have been accepted.

I visit my nan at Whiteoaks very regularly, she has been a resident there for almost three years now. At first, she was reluctant to settle in but she calls it her home now. I can say she's absolutely thriving there, joining in with activities almost every day, enjoying chatting with the other residents and walking in their beautiful garden on warm summer days. She says the staff are brilliant and would do anything to make the residents feel at home. It is such a joy to visit my nan.

After four months here I have been happy with the staff and meals. No complaints whatsoever.

I have been living here for 3 years and I have been very happy. The staff are all very pleasant and helpful and will do everything they can to make us comfortable.

I am enjoying my stay here. The staff are very good to the residents, and I recommend it to anyone.

I have been here for about five years now since my wife passed away. Life here has always been acceptable and organised and I have various activities to keep me occupied from various clubs to garden and literary interests. The leadership and fellow residents keep me active and happy.