Whiteoaks Rest Home

54-58 The Avenue, Fareham PO14 1NZ
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9.9 61 Reviews
  • Whiteoaks Rest Home, Fareham
Whiteoaks Rest Home is an award winning, well-established, family-run residential home, situated in the idyllic town of Fareham, located between the two historic cities of Southampton and Portsmouth.

Whiteoaks offers 31 luxurious bedrooms, all of which are en-suite. Fourteen bedrooms are located on the ground floor and there are two passenger lifts serving the first floor which comprises another 17 bedrooms.

There are several opulent areas for residents to relax and socialise in: the main TV luxurious lounge for those who enjoy watching soaps, movies and sports; the Haven downstairs and the Snug upstairs provide plush spaces for quiet relaxation and reflection. The swish Social Room is another lounge where residents can get together and share a game of cards and entertain family and friends when they visit.

The home's attractive conservatory offers brilliant views of the gardens in all weathers. As well as providing a view from the windows, residents are encouraged to make use of the gardens all year round.

There is also a Treatment Room for when the weekly hairdresser, the chiropodist and other therapeutic services visit.

The home is committed to understanding the quality of life for people in need and particularly for those in their care. As a result, their main priority is to provide maximum quality of life as well as quality of care. Trained professionals assure individual care with respect to privacy, dignity and security and pride themselves in providing the kind of care that only a family can give.

The staff and management at Whiteoaks want residents' time with them to be one of total relaxation, serenity and safety. If there is anything residents may want, staff will be more than happy to fulfil their heart's desires. After all, their aim is residents' satisfaction.
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Care Provided by Whiteoaks Rest Home

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 38 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1195 – £1595
  • RESPITE Self-Funded Residential Care: £1195 – £1595

These prices are only a guideline, please contact Whiteoaks Rest Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Heathview Management Company Ltd

Person in Charge

  • Mathu Nandagopan (Director)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (32)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Please note that in order to manage the residents care more effectively and efficiently the home has the following visiting hours:


    10.00am to 20.00pm


    Please note that there is a protected mealtime policy in place and visitors are kindly asked to avoid mealtimes.

Parking

  • The car park has a one way system, entering through the main gates by the fountain and exiting on the other side. Two disabled car park spaces by the main entrance and a further 25 car park spaces at the front of the property.

Whiteoaks Rest Home Reviews (61)

9.9

Whiteoaks Rest Home has a Review Score of 9.9 (9.877) out of 10, based on 11 reviews in the last 2 years.
Over all time Whiteoaks Rest Home has 61 reviews.

Overall Experience
  • 59
  • 1
  • 1
  • 0
  • 0
Date Published
  • 61
  • 2
  • 4
  • 11
  • 50
Reviewer Connection to Whiteoaks Rest Home
  • 37
  • 8
  • 7
  • 2
  • 2
  • 2
  • 2
  • 1
Total of 61, showing 61-61
Review from Toni Y (Daughter-in-law of Resident) published on 2 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home since February 2016 and it has given my husband and I so much peace of mind. Being her only family has been a great responsibility but we now feel comfortable about going away for five days and leaving mum in the care of the staff at the home. When we visit we are always welcomed
with a cup of tea or coffee by the carers. The interior of the home is beautiful and soon to be opened out into the house next door which I feel sure will be just as beautifully furnished. The quality of care is excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Whiteoaks Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.877 for Whiteoaks Rest Home is calculated as follows: ( (121 Excellents x 5) + (2 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 130 Ratings = 4.877
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Whiteoaks Rest Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Samantha

Samantha Slack

Job Title: Registered Manager Joined: 2018

Sam started at Whiteoaks as a Head of Care in 2018, since then she has worked her way up the ranks at Whiteoaks, and after completing her NVQ Level 5, she took up her new role as the Registered Manager.
Sam has worked in the care industry for over 20 years. Her gentle and nurturing personality makes her very popular amongst all the residents, she works alongside her team of staff, leading by example and her professionalism with the local GPs and District Nurses makes her an excellent manager who is always striving to improve the standards and the service provided at Whiteoaks.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whiteoaks Rest Home to verify any information. View our terms and conditions. Whiteoaks Rest Home has an Enhanced Service - more info.