
The staff are welcoming, friendly, patient and willing to spend time with the residentsR P(Son of Resident/Service User)

There is always something "going on" and like-minded people to chat toChris O(Son of Resident/Service User)


The staff are welcoming, friendly, patient and willing to spend time with the residentsR P(Son of Resident/Service User)

There is always something "going on" and like-minded people to chat toChris O(Son of Resident/Service User)


Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity of the New Forest. The home has been sympathetically extended, retaining all of its original features to provide a safe, appealing and comfortable home for its residents.
The fully trained, compassionate and caring team has created an exceptional residential...
Care Provided by Woodlands House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodlands House for full pricing details and T&Cs.
Contact Woodlands House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Agnieszka Orlowska(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (28)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability
Parking
- Parking is available on-site.
Woodlands House Reviews (113)
Woodlands House has a Review Score of 9.7 (9.722) out of 10, based on 11 reviews in the last 2 years.
Over all time Woodlands House has 113 reviews.
Excellent young staff. Good to walk about, nice area. Good shopping. All staff are good and welcoming. Food good as issued, no problems.
I live here with my husband. I like my bedroom.
It's peaceful. Well run, excellent service.
Good communication, lovely kind staff.
The food is very variable and satisfying. We do get variations in sandwiches for supper and can have something other than what is on the menu.
It is very nice, plenty of staff to look after you, it is cosy and warm here which is nice, my room is nice and the forest overlooking is lovely, the deers come out. I am a vegetarian so I probably miss out of the nice roasts but I still have a vegetarian roast so they cater for my needs and likes. I enjoy the birds pecking at my window.
My mother lived at Woodlands for nearly 7 yeas. Finding the right care home for a loved one is probably the hardest thing you ever do in life. As soon as I saw Woodlands and met the staff I knew that it was the right place. It is a care home with a big C. The management and care team looked after my Mum in a way that I could never have done. They are respectful, considerate, thoughtful and most of all good fun! Towards the end of my mother's life they stepped up the care, allowed me to sleep in the room with my Mum and helped us both through a very difficult time. I could not recommend Woodlands enough.
After looking at a few homes once we had found this one by accident I might add, nothing else came close. My concern was that mum wouldn't be appropriate as she has alzheimers and sometimes refuses to get out of bed plus a number of other medical problems. To my relief they agreed she could come to Woodlands House. They are amazing, the atmosphere is homely, friendly all that you want for your loved one. When you have to find something or somewhere for a dear relative you are extremely emotional, worried and terrified you are doing the right thing. The people at Woodlands House are so understanding, kind, supportive and listen to your worries in a sensitive and kindly manner. I could go on but I have run out of space.
I stayed at Woodlands House this April and have thoroughly enjoyed my stay. The food was good and activities enjoyable I was very satisfied with my stay.
I moved into Woodlands late March 2016, at first I felt anxious but now I feel settled and cared for. The staff have helped me so much and the food is superb.
Woodlands is lovely and welcoming, the staff are amazing and so helpful if I'm feeling sad or low. Staff are here to listen and put a smile back on my face. I feel I have a new lease of life being at Woodlands House.
I do really like my beautiful room. Can't wait for summer as I really like walks in the garden. Staff are so helpful and smiling every day. I can't wait for Elvis (music show) on Wednesday.
I will always treasure the walks we enjoyed around the beautifully kept gardens even if they were just short ones.
When she became poorly a few months after celebrating her 94th Birthday, the staff and my family discussed whether to move her to Hospital or the Cottage. The Cottage was decided upon and she could not have had more sensitive care and consideration 24/7 for what turned out to be the last few weeks of her life. My sister and I were with her for those precious last few hours and the staff were so kind and thoughtful throughout.
I think Woodlands House is a lovely home to go to when someone cannot look after themselves anymore and that they should not be worried about this change in their lifestyle.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodlands House.
There are no upcoming events for Woodlands House.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
There are no accreditations posted yet for Woodlands House.
Meet the Team (2)

During my time working in the care sector, I have undergone a variety of courses to widen my knowledge, including my NVQ level 5 in leadership and management.
I aim to ensure all residents enjoy their time whilst living in our care homes, and that their relatives feel comfortable and welcome to visit their loved ones. I endeavour to help my staff to feel empowered and supported; to build on their experiences and to learn to think outside of the box.
I pride myself on leading by example and going the extra mile to ensure the residents' needs are always put first.
In my spare time, I like to support my local community and volunteer for the local food bank.
I look forward to getting to know you all and working with you to bring life and laughter to your loved one’s next chapter in their lives.

Since joining the Woodlands House team, I’ve had a wonderful experience connecting with both residents and staff. I’ve felt very welcome and supported, and I’ve truly enjoyed getting to know everyone.
I am excited to work with the manager, Katie, and the rest of the team to ensure that all the residents at Woodlands House feel safe, valued, and well cared for. I am already witnessing the fantastic care provided by the team and look forward to supporting Katie in ensuring that the residents and their families continue to receive the highest standard of care throughout their stay with us.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands House to verify any information. View our terms and conditions. Woodlands House has an Enhanced Service -more info.