Woodlands House

205 Woodlands Road, Woodlands, Southampton SO40 7GL
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9.9 107 Reviews
  • Woodlands House, Southampton
Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity of the New Forest. The home has been sympathetically extended, retaining all of its original features to provide a safe, appealing and comfortable home for its residents.

The fully trained, compassionate and caring team has created an exceptional residential care home, who ensure residents are not only safe and well cared for, but are also happy and contented. With a full schedule of activities, entertainment and outings to cater to everyone’s taste, residents can live their lives as independently and positively as possible.

Woodlands House is steeped in period charm, yet filled with modern facilities and a warm and compassionate environment. The secluded grounds and easy access gardens provide great scope for numerous enjoyable activities or a space where residents can sit, relax and watch the world go by. Each of the 38 en-suite bedrooms is generously proportioned, newly decorated and fully furnished, complete with a flat-screen digital TV, telephone point and 24-hour call bell. The grand hallway, spacious lounge, relaxing library and bright dining room provide a variety of communal spaces to create the perfect family home.

Residents also benefit from inclusive homemade meals, inclusive laundry service and video calling to stay in touch with friends and family.

Woodlands House holds Beacon status, the highest award in the 'National Gold Standard Framework' for End of Life care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550

Special offer - for a limited time only. Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.

These prices are only a guideline, please contact Woodlands House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Agnieszka Orlowska (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (28)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability

Parking

  • Parking is available on-site.

Woodlands House Reviews (107)

9.9

Woodlands House has a Review Score of 9.9 (9.928) out of 10, based on 15 reviews in the last 2 years.
Over all time Woodlands House has 107 reviews.

Overall Experience
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Date Published
  • 107
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Reviewer Connection to Woodlands House
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Total of 107, showing 81-100
Review from John G (Nephew of Resident) published on 20 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting the home regularly for the last 3 years and have always been met with friendliness and a willingness to help wherever possible. The recent loss of my aunt's TV remote was resolved by proving a new set very quickly for which I am very grateful.
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Review from M A (Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Break for my wife. Staff are good.
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Review from J A (Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Accommodating me in an emergency very grateful.
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Review from Jean P (Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am staying her while my son was away for a trial period, with the possibility of becoming a resident, so to be closer to my family.
I have a very nice large bedroom with plenty of sunshine and fresh air.
The staff are all very friendly and helpful.
Time does sometimes hang heavy, I try and keep
busy by knitting and sewing and walking in the garden.
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Review from Jason L (Son of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very well run establishment with extremely likeable staff. The building is currently being refurbished and expanded. Lovely gardens and location. I would like to emphasise that the staff are excellent in all areas.
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Review from Danielle D (Granddaughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and approachable. The home has a nice atmosphere and the residents seem to really enjoy the music events.
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Review from James B (Son of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is excellent. Thank you.
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Review from Nell B (Resident) assisted by family/friend published on 26 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's just like home!
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Review from Dorothy H (Resident) published on 13 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have stayed at Woodlands House four or five times now and enjoy my stay every time. All the staff are lovely, I have new friends here and I always have a good time.
The food is lovely and tasty and the rooms are just great overlooking the forest, you even get to see the horses and cows from the
windows.
The staff are so kind and smiley, they're like a family from home when I visit. It's cosy and warm and so homely.
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Review from Christine L (Daughter-in-law of Resident) published on 21 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law came to live at Woodlands House in July 2015.
Having looked at CQC reports for care homes locally, we chose to look around Woodlands House as it sounded just the place.
We loved the setting, the grounds are beautiful and were made very welcome by the care manager. We discussed my
mother-in-law's needs, things she liked and disliked, what kind of person she was and we were then given a full tour of the house.
On our visit, all the staff were very kind and friendly.
It is a lovely house, very clean and homely.
When first visiting, my mother-in-law loved it, and subsequently, she kept saying how much she loved it throughout her time there.
One of the things I particularly liked was all the various activities they have there for the residents.
As my mother-in-law deteriorated and needed the extra care, everything she needed for her comfort and wellbeing was done for her right until her passing.
The staff were excellent throughout my mother-in-law's time there.
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Review from M B (Daughter of Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in for respite and settled really well and is now considering full time here, as she seems happy here.
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Review from P W (Son of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased we chose Woodlands House for my father. His needs are being provided for, in a supportive and homely environment. The food is excellent and he enjoys the organised activities.
All the staff are very friendly, patient and caring.
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Review from A B C (Resident) published on 6 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Perfect place, friendly excellent service.
Beautiful surroundings.
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Review from D S (Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for almost a month and I like the staff I have met. I have a nice bedroom.
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Review from Peter O (Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent young staff. Good to walk about, nice area. Good shopping. All staff are good and welcoming. Food good as issued, no problems.
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Review from I F (Resident) assisted by family/friend published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live here with my husband. I like my bedroom.
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Review from Doreen H (Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's peaceful. Well run, excellent service.
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Review from P W (Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good communication, lovely kind staff.
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Review from Shelia G (Resident) published on 8 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good at looking after. The staff are excellent in their caring.
The food is very variable and satisfying. We do get variations in sandwiches for supper and can have something other than what is on the menu.
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Review from M A (Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very nice, plenty of staff to look after you, it is cosy and warm here which is nice, my room is nice and the forest overlooking is lovely, the deers come out. I am a vegetarian so I probably miss out of the nice roasts but I still have a vegetarian roast so they cater for my needs and likes.
I enjoy the birds pecking at my window.
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Current Review Score: 9.9 (9.928)

Overview of Review Score

The Review Score of 9.9 (9.928) out of 10 for Woodlands House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.928 for Woodlands House is calculated as follows: ( (167 Excellents x 5) + (13 Goods x 4) ) ÷ 180 Ratings = 4.928
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 26 Aug 2025

Vacancies available. For more information please contact Woodlands House.

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Awards / Recognitions (9)

Meet the Team (1)

Katie

Katie Dixon

Job Title: Registered Manager Joined: 2013

Hi, my name is Katie and I have had the privilege of working in a variety of care settings for the past 16 years. For 11 of these wonderful years, I have been working for the fantastically supportive company - Hartford Care. Our amazing staff work tirelessly to ensure our residents get the very best care they deserve, ensuring everyone is treated with dignity and respect.

During my time working in the care sector, I have undergone a variety of courses to widen my knowledge, including my NVQ level 5 in leadership and management.

I aim to ensure all residents enjoy their time whilst living in our care homes, and that their relatives feel comfortable and welcome to visit their loved ones. I endeavour to help my staff to feel empowered and supported; to build on their experiences and to learn to think outside of the box.


I pride myself on leading by example and going the extra mile to ensure the residents' needs are always put first.


In my spare time, I like to support my local community and volunteer for the local food bank.


I look forward to getting to know you all and working with you to bring life and laughter to your loved one’s next chapter in their lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands House to verify any information. View our terms and conditions. Woodlands House has an Enhanced Service - more info.