
The staff are welcoming, friendly, patient and willing to spend time with the residentsR P(Son of Resident/Service User)

There is always something "going on" and like-minded people to chat toChris O(Son of Resident/Service User)


The staff are welcoming, friendly, patient and willing to spend time with the residentsR P(Son of Resident/Service User)

There is always something "going on" and like-minded people to chat toChris O(Son of Resident/Service User)


Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity of the New Forest. The home has been sympathetically extended, retaining all of its original features to provide a safe, appealing and comfortable home for its residents.
The fully trained, compassionate and caring team has created an exceptional residential...
Care Provided by Woodlands House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woodlands House for full pricing details and T&Cs.
Contact Woodlands House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Agnieszka Orlowska(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (28)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability
Parking
- Parking is available on-site.
Woodlands House Reviews (113)
Woodlands House has a Review Score of 9.7 (9.722) out of 10, based on 11 reviews in the last 2 years.
Over all time Woodlands House has 113 reviews.
Woodlands is a jewel set in beautiful grounds. The place has a wonderful buzz about it. The residents are happy and smiling due to an amazing timetable of activities, tasty food served in a cheerful dining room and most importantly, caring and dedicated staff. My mother has a beautiful character room which is large enough to fit most of her favourite pieces of furniture and pictures making it a home from home.
This is my third visit, next best thing to home. During my stay over the past week, I have been on various outings. I have made a new friend. The staff couldn't be more helpful. the room/bathroom could not be better.
I've only been here 4 months, it takes getting used to - it's a different life. Food is good.
Outings are organised which we enjoy.
The staff are very accommodating.
I have been here for 6 months and I am very happy. Well looked after.
Mum has been a resident here for over a year. The staff are always helpful, attentive and friendly and there is a lovely homely atmosphere, with an ingenious variety of activities. Everyone is treated with respect and as an individual. Communication is excellent and it is such a relief to know she is so well cared for. Woodlands House is very spacious with beautiful grounds, it’s always very clean and smells lovely, and the indoor temperature always comfortable. I wouldn't hesitate to recommend it.
Nan has been a resident for just over six months now. In that time we have seen Nans health flourish. She arrived in a wheelchair due to persistent falls, wasn’t eating and not in good health. Since being at Woodlands she is now able to walk, participate in activities, eat three proper meals a day and in summary we have our Nan back!
Woodlands have enabled Nan to continue to live an independent life but be on hand to support the parts of her health and well-being that she is unable to fully do on her own.
They do this with care, understanding, amazing tolerance and patience.
They are always striving to be better and always go that extra mile to ensure all their residents are happy, safe and enjoying their lives.
Thank you!
I have been visiting the home regularly for the last 3 years and have always been met with friendliness and a willingness to help wherever possible. The recent loss of my aunt's TV remote was resolved by proving a new set very quickly for which I am very grateful.
Break for my wife. Staff are good.
Accommodating me in an emergency very grateful.
I have a very nice large bedroom with plenty of sunshine and fresh air.
The staff are all very friendly and helpful.
Time does sometimes hang heavy, I try and keep busy by knitting and sewing and walking in the garden.
Very well run establishment with extremely likeable staff. The building is currently being refurbished and expanded. Lovely gardens and location. I would like to emphasise that the staff are excellent in all areas.
The staff are very friendly and approachable. The home has a nice atmosphere and the residents seem to really enjoy the music events.
Everything is excellent. Thank you.
It's just like home!
The food is lovely and tasty and the rooms are just great overlooking the forest, you even get to see the horses and cows from the windows.
The staff are so kind and smiley, they're like a family from home when I visit. It's cosy and warm and so homely.
Having looked at CQC reports for care homes locally, we chose to look around Woodlands House as it sounded just the place.
We loved the setting, the grounds are beautiful and were made very welcome by the care manager. We discussed my mother-in-law's needs, things she liked and disliked, what kind of person she was and we were then given a full tour of the house.
On our visit, all the staff were very kind and friendly.
It is a lovely house, very clean and homely.
When first visiting, my mother-in-law loved it, and subsequently, she kept saying how much she loved it throughout her time there.
One of the things I particularly liked was all the various activities they have there for the residents.
As my mother-in-law deteriorated and needed the extra care, everything she needed for her comfort and wellbeing was done for her right until her passing.
The staff were excellent throughout my mother-in-law's time there.
Mum has been in for respite and settled really well and is now considering full time here, as she seems happy here.
All the staff are very friendly, patient and caring.
Beautiful surroundings.
I have lived here for almost a month and I like the staff I have met. I have a nice bedroom.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodlands House.
There are no upcoming events for Woodlands House.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
There are no accreditations posted yet for Woodlands House.
Meet the Team (2)

During my time working in the care sector, I have undergone a variety of courses to widen my knowledge, including my NVQ level 5 in leadership and management.
I aim to ensure all residents enjoy their time whilst living in our care homes, and that their relatives feel comfortable and welcome to visit their loved ones. I endeavour to help my staff to feel empowered and supported; to build on their experiences and to learn to think outside of the box.
I pride myself on leading by example and going the extra mile to ensure the residents' needs are always put first.
In my spare time, I like to support my local community and volunteer for the local food bank.
I look forward to getting to know you all and working with you to bring life and laughter to your loved one’s next chapter in their lives.

Since joining the Woodlands House team, I’ve had a wonderful experience connecting with both residents and staff. I’ve felt very welcome and supported, and I’ve truly enjoyed getting to know everyone.
I am excited to work with the manager, Katie, and the rest of the team to ensure that all the residents at Woodlands House feel safe, valued, and well cared for. I am already witnessing the fantastic care provided by the team and look forward to supporting Katie in ensuring that the residents and their families continue to receive the highest standard of care throughout their stay with us.
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