
The staff are welcoming, friendly, patient and willing to spend time with the residentsR P(Son of Resident/Service User)

There is always something "going on" and like-minded people to chat toChris O(Son of Resident/Service User)


The staff are welcoming, friendly, patient and willing to spend time with the residentsR P(Son of Resident/Service User)

There is always something "going on" and like-minded people to chat toChris O(Son of Resident/Service User)


Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity of the New Forest. The home has been sympathetically extended, retaining all of its original features to provide a safe, appealing and comfortable home for its residents.
The fully trained, compassionate and caring team has created an exceptional residential...
Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and tranquillity of the New Forest. The home has been sympathetically extended, retaining all of its original features to provide a safe, appealing and comfortable home for its residents.
The fully trained, compassionate and caring team has created an exceptional residential care home, who ensure residents are not only safe and well cared for, but are also happy and contented. With a full schedule of activities, entertainment and outings to cater to everyone’s taste, residents can live their lives as independently and positively as possible.
Woodlands House is steeped in period charm, yet filled with modern facilities and a warm and compassionate environment. The secluded grounds and easy access gardens provide great scope for numerous enjoyable activities or a space where residents can sit, relax and watch the world go by. Each of the 38 en-suite bedrooms is generously proportioned, newly decorated and fully furnished, complete with a flat-screen digital TV, telephone point and 24-hour call bell. The grand hallway, spacious lounge, relaxing library and bright dining room provide a variety of communal spaces to create the perfect family home.
Residents also benefit from inclusive homemade meals, inclusive laundry service and video calling to stay in touch with friends and family.
Woodlands House holds Beacon status, the highest award in the 'National Gold Standard Framework' for End of Life care.
Care Provided by Woodlands House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Accreditations
- Gold Standards Framework (GSF)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Woodlands House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Woodlands House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Katie Dixon (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (28)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability
Parking
- Parking is available on-site.
Woodlands House Reviews (113)
Woodlands House has a Review Score of 9.7 (9.700) out of 10, based on 10 reviews in the last 2 years.
Over all time Woodlands House has 113 reviews.
My husband lived here and was excellently treated so when it came to my turn, I was quite confident I would be looked after.
My husband lived here and was excellently treated so when it came to my turn, I was quite confident I would be looked after.
What a lovely recommendation. We are delighted you were pleased with the care your husband received and we hope you are equally happy with the way we are looking after you at Woodlands.
Very good. Staff very good. I enjoy living here and I recommend living here. Good food.
Very good. Staff very good. I enjoy living here and I recommend living here. Good food.
Thank you so much for your lovely comments and your recommendation. It is our pleasure to look after you here at Woodlands and we are so glad you are happy at Hartford Care.
My mum lived at Woodlands for two and a half years. I chose Woodlands above other homes due to their knowledge of relevant legislation, caring and empowering approach and the high-quality environment. They have achieved excellence in my professional view and I will remain an advocate of Woodlands...
My mum lived at Woodlands for two and a half years. I chose Woodlands above other homes due to their knowledge of relevant legislation, caring and empowering approach and the high-quality environment. They have achieved excellence in my professional view and I will remain an advocate of Woodlands for many years to come. Thanks so much for caring for mum so well.
We are absolutely thrilled with your review. Thank you for being an advocate for our wonderful Woodlands care home and its fantastic, dedicated team who continue to strive to be the best at all times. We are so glad your mum's stay there was so positive and happy.
The staff and facilities at Woodlands House are excellent. Families and friends of residents are made to feel very welcome and are invited to events and celebrations throughout the year. There is a variety of activities offered and trips out in the minibus. One of the highlights is the drama group...
The staff and facilities at Woodlands House are excellent. Families and friends of residents are made to feel very welcome and are invited to events and celebrations throughout the year. There is a variety of activities offered and trips out in the minibus. One of the highlights is the drama group who perform plays written by a member of staff who is mindful of abilities and knows the residents well.
Thank you so much for your review - we are really pleased you feel so welcome and enjoy all of the many events and celebrations held at Woodlands. We will pass your comments onto our team too, who I know will be delighted to hear your feedback. We are also very much looking forward to the next show held by the drama group.
My mum has been at Woodlands House for 9 months now and I can honestly not fault the staff for their care, help and understanding to my mum. It’s always a difficult time making the right decision for your loved ones but from day one, the staff have made my mum feel welcome and at home. Also, the...
My mum has been at Woodlands House for 9 months now and I can honestly not fault the staff for their care, help and understanding to my mum. It’s always a difficult time making the right decision for your loved ones but from day one, the staff have made my mum feel welcome and at home. Also, the other residents are a credit to Woodlands as they are happy and friendly. The activity staff are also fantastic, so many great ideas and they always go that extra mile with entertainment, no matter what time of the year it is. The grounds and the surrounding area are beautiful too - perfect for an afternoon stroll. Overall 10/10 - Excellent!
Thank you for your wonderful review, Liz. We do consider everybody to be part of the Hartford family and we are so glad you are happy with the way she is being cared for at Woodlands. We shall pass on your lovely comments to the team and also our residents there.
Very compassionate and caring staff, lovely community feeling, very good food, very clean and well-maintained building.
Very compassionate and caring staff, lovely community feeling, very good food, very clean and well-maintained building.
My mother-in-law has a lovely room in a home that is beautifully decorated and kept very clean. The staff are wonderfully caring and there are plenty of activities to participate in should she choose to do so. The large gardens are beautifully kept. The staff are always helpful and welcoming and...
My mother-in-law has a lovely room in a home that is beautifully decorated and kept very clean. The staff are wonderfully caring and there are plenty of activities to participate in should she choose to do so. The large gardens are beautifully kept. The staff are always helpful and welcoming and nothing is too much trouble. We have regular relatives meetings and can discuss any issue. We have got to know other residents and their families creating a great family atmosphere. We are very pleased with our choice of care home for Mum.
Woodlands has a lovely, homely feel as soon as you walk through the door. Staff are friendly and welcoming, happy to help in any way they can. My mother-in-law is very happy and feels safe and well looked after. She enjoys the activities (knitting, sewing, bingo etc). Truthfully I can't fault them...
Woodlands has a lovely, homely feel as soon as you walk through the door. Staff are friendly and welcoming, happy to help in any way they can. My mother-in-law is very happy and feels safe and well looked after. She enjoys the activities (knitting, sewing, bingo etc). Truthfully I can't fault them in any way - all staff are what makes the home, clean, war and friendly!
Always a pleasure to go to the home. Lovely welcoming feel to the place and smiling faces on staff. Mother always feels safe and well cared for and I am confident she is well looked after. Food excellent. Home is spotlessly clean.
Always a pleasure to go to the home. Lovely welcoming feel to the place and smiling faces on staff. Mother always feels safe and well cared for and I am confident she is well looked after. Food excellent. Home is spotlessly clean.
I couldn't wish for my mother to be anywhere but Woodlands House. It has given her a new lease of life. The staff are friendly and caring and take a genuine interest in her. She never fails to tell me how happy she is here. Thye range of activities on offer is amazing, and although my mother felt...
I couldn't wish for my mother to be anywhere but Woodlands House. It has given her a new lease of life. The staff are friendly and caring and take a genuine interest in her. She never fails to tell me how happy she is here. Thye range of activities on offer is amazing, and although my mother felt activities weren't for her, she joined in with various things and enjoyed herself. She loves the sing-a-longs with the entertainers. The food here is great too, according to Mum.
Warm welcome as always. Accompanied to hair salon for friend to have her hair done, great service. Always free to make a cup of tea or often have one served to you. Keep fit class in progress. Nice and clean environment. Happy and helpful staff/management. Friend happy and well cared for. Food...
Warm welcome as always. Accompanied to hair salon for friend to have her hair done, great service. Always free to make a cup of tea or often have one served to you. Keep fit class in progress. Nice and clean environment. Happy and helpful staff/management. Friend happy and well cared for. Food choices given and made.
Added to that it is efficiently run and the communication is excellent.
Added to that it is efficiently run and the communication is excellent.
I visit my friend twice a week. Lovely home, great staff. I would recommend this home to everyone.
I visit my friend twice a week. Lovely home, great staff. I would recommend this home to everyone.
Woodlands is a very friendly and welcoming home. Nothing is too much trouble for the staff. Everywhere is clean and tidy. I am confident my mother is receiving the care she deserves.
Woodlands is a very friendly and welcoming home. Nothing is too much trouble for the staff. Everywhere is clean and tidy. I am confident my mother is receiving the care she deserves.
There is always a cheery smile and a helpful hand to assist with the resident's needs - some of which may be somewhat...
There is always a cheery smile and a helpful hand to assist with the resident's needs - some of which may be somewhat challenging. The activities and variety of things are exceptional, even with time made to organise a Christmas Pantomime with residents/staff taking part. Brilliant.
As a family, we are kept up to date of what we need to know and we hope Mother has many more years to enjoy here.
Mum chose Woodlands three years ago when first diagnosed with dementia and we visited places for "the future". She said she felt at home, and boy, that has transpired to be so true. All the staff are kind - Mum says they are thoughtful and I don't have to worry about her at all. The banter is great...
Mum chose Woodlands three years ago when first diagnosed with dementia and we visited places for "the future". She said she felt at home, and boy, that has transpired to be so true. All the staff are kind - Mum says they are thoughtful and I don't have to worry about her at all. The banter is great with the residents, the food excellent and it really is a 'home from home'.
Woodlands House is always welcoming and mum loves to call it home. Staff are cheerful, kind and caring and tend to the needs of residents with the greatest of respect. There are plenty of activities to keep residents entertained on a daily basis, with ongoing projects and 'shows' for family and...
Woodlands House is always welcoming and mum loves to call it home. Staff are cheerful, kind and caring and tend to the needs of residents with the greatest of respect. There are plenty of activities to keep residents entertained on a daily basis, with ongoing projects and 'shows' for family and friends to share. I'm hoping and looking forward to many happy years of residence for Mum. I have already recommended Woodlands House to friends and colleagues.
Always found the staff very helpful and friendly and nothing was too much trouble. When I was staying here after my operation, I was very well cared for during that particular week and my room very spacious and well laid out, overlooking the beautiful garden. Meals were plentiful and good, and a...
Always found the staff very helpful and friendly and nothing was too much trouble. When I was staying here after my operation, I was very well cared for during that particular week and my room very spacious and well laid out, overlooking the beautiful garden. Meals were plentiful and good, and a great atmosphere all around.
Sadly my mother has now passed away. I couldn't have asked for more in terms of her end of life care.
Sadly my mother has now passed away. I couldn't have asked for more in terms of her end of life care.
Mum was at Woodlands for almost three years and it became my second home. Woodlands has a lovely family atmosphere and it is really one big happy family living under one roof. Mum had a beautiful bedroom, however, she liked to spend the daytime in the lounge or hall having fun and social time with...
Mum was at Woodlands for almost three years and it became my second home. Woodlands has a lovely family atmosphere and it is really one big happy family living under one roof. Mum had a beautiful bedroom, however, she liked to spend the daytime in the lounge or hall having fun and social time with fellow residents and staff. The staff are wonderful, caring and compassionate and they treat the residents with great dignity. I knew Mum was very well looked after. I was so fortunate that my Mum forged new friendships and had fun and had a very happy time in her final years. All thanks to Woodlands you are amazing thank you so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodlands House.
There are no upcoming events for Woodlands House.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Accreditations
Meet the Team (2)

Hi, my name is Katie and I have had the privilege of working in a variety of care settings for the past 16 years. For 11 of these wonderful years, I...
Hi, my name is Katie and I have had the privilege of working in a variety of care settings for the past 16 years. For 11 of these wonderful years, I have been working for the fantastically supportive company - Hartford Care. Our amazing staff work tirelessly to ensure our residents get the very best care they deserve, ensuring everyone is treated with dignity and respect.During my time working in the care sector, I have undergone a variety of courses to widen my knowledge, including my NVQ level 5 in leadership and management.
I aim to ensure all residents enjoy their time whilst living in our care homes, and that their relatives feel comfortable and welcome to visit their loved ones. I endeavour to help my staff to feel empowered and supported; to build on their experiences and to learn to think outside of the box.
I pride myself on leading by example and going the extra mile to ensure the residents' needs are always put first.
In my spare time, I like to support my local community and volunteer for the local food bank.
I look forward to getting to know you all and working with you to bring life and laughter to your loved one’s next chapter in their lives.

Since joining the Woodlands House team, I’ve had a wonderful experience connecting with both residents and staff. I’ve felt very welcome and...
Since joining the Woodlands House team, I’ve had a wonderful experience connecting with both residents and staff. I’ve felt very welcome and supported, and I’ve truly enjoyed getting to know everyone.
I am excited to work with the manager, Katie, and the rest of the team to ensure that all the residents at Woodlands House feel safe, valued, and well cared for. I am already witnessing the fantastic care provided by the team and look forward to supporting Katie in ensuring that the residents and their families continue to receive the highest standard of care throughout their stay with us.
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