Woodpeckers

The catering is excellent and imaginative.

Very good care home with attentive and caring staff who always try to do the very best for my father. All greatly appreciated. Thank you.

On the half dozen or so occasions I have visited my friend in Woodpeckers, I have experienced the care house as being well-appointed. Very pleasantly furnished and maintained to a high standard. The residents are treated with respect and are clearly well looked after by the staff. There is a cheerful atmosphere and a feeling that staff do their best to make the home a pleasant place for residents and visitors. I have not had a meal at Woodpeckers so could not comment on the food. Whilst activities are organised daily, it must be/is a challenge to provide stimulus for residents with very different meals.

A very well run and caring home with plenty of activities.

This is a very homely place with a lovely garden. The staff are brilliant and the food excellent. The décor is bright and cheerful and everyone is so helpful.

My own personal experience has been wonderful. I have felt very welcomed by the care team and feel that my father has been very well cared for and made very comfortable. The visitors are welcome to tea/coffee and cake and encouraged to have meals with their family. I very much hope that I receive my father's care when my time has come.

I feel that I have been made so welcome.

After looking at several homes in the New Forest area, I am so glad we found Woodpeckers and would definitely recommend it.

My mother was in Woodpeckers for almost 3 years. Woodpeckers, to my mother, was like a huge extended family. The staff think of the residents as grandparents. They were all amazing including nursing team, care team, orderlies, kitchen staff, chefs, maintenance guy and gardeners. The outstanding team, that made such a difference were the two ladies in charge of all the activities. My mother loved all the crafts and the outings. I have been recently looking at the care homes in the Exeter area and nothing even comes close to Woodpeckers for a friendly family feel. I am so pleased we found Woodpeckers and wouldn't hesitate to recommend it to anyone.

Pleasant surroundings, helpful friendly staff. A place to feel safe and relaxed.

All staff that I have met have been excellent, courteous and understanding of my mother. I understand staff monitor on an hourly basis at night to ensure she hasn't fallen out of bed.

Really friendly and helpful staff. Nothing is a bother. My father is always clean and well dressed and has recently managed to come to the day room on a regular basis.

From day one I was totally taken with Woodpeckers. Our first point of contact with the lady who visited my mother was so reassuring. She expressed much compassion towards my mother that was very moving. My mother's room was aesthetically pleasing, delightful outlook, open, fresh, airy and not in the least boxy or institutionalised. The house, though large, felt intimate, manageable and easy access to all one might need. The warmth and care my mother is receiving is so much appreciated. I have found all staff to be nothing but helpful, kind, considerate and courteous at all times. My mother feels safe and treated with respect.

I stayed at Woodpeckers for two weeks as respite for my husband. I was made very welcome and comfortable with a nice room overlooking the garden. As a physically disabled person, I have extra needs and I enjoyed a high standard of care throughout. The food was very good with a good choice and enjoyed by my husband several times as well. The ambience is very good and we both enjoyed the delightful garden. Whilst this was my first stay in a residential home, I have had experience of similar facilities when my father was no longer able to look after himself. I have to say that Woodpeckers stood out as superior in all respects particularly with regard to the high ratio of staff to residents. In the end, it's down to the people who look after you and I must say that they were all cheerful and helpful and I'm grateful for the care they took of me. It was with some trepidation that I went for my first ever stay in a residential home, but I have no qualms in returning at any time in the future.

Only here while daughter on holiday for 2 weeks thoroughly enjoyed surroundings, food and service, friendly staff- I had an enjoyable holiday too.

Enabled me to build up confidence and improve my mobility, following surgery for a fractured femur. One month of being 'cared for' has enabled me to return to my own home today.

My mother's care as a resident is exemplary. The staff are caring, it is a lovely, restful environment. Inside and out the care home is beautifully presented. The food and care is first class.

I think it's an excellent place.

My mum has been in Woodpeckers for many years. Mum was mobile and capable to begin with but has gradually developed Alzheimer's and is now bed bound. Mum has developed an infection in her knees, following knee replacement ops. Mum is not 'warm and cuddly' and can be very difficult physically and verbally, she now has her wounds dressed daily. It can be a very difficult task which the staff manage wonderfully!

I visited my friend yesterday and found her very comfortable and well cared for. Woodpeckers is spotless and all the carers I saw and spoke to were lovely. You can see the residents are well cared for, in such a welcoming and friendly environment.