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Woodpeckers

Sway Road, Brockenhurst, Hampshire SO42 7RX
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All the staff were exceptional and nothing was too much trouble.Sonia D(Daughter of Resident/Service User)
Woodpeckers, Brockenhurst
The staff are so friendly, so patient and so caring.Ann O(Respite Resident/Service User)
Woodpeckers, Brockenhurst
Woodpeckers, Brockenhurst

Bordering the New Forest National Park, Woodpeckers enjoys a setting where the landscape becomes part of everyday life. Open views, changing seasons and local wildlife create an atmosphere that is uplifting and deeply calming, offering residents a connection with one of the country's most treasured natural environments.

Large windows and beautifully maintained gardens invite the outdoors in, while comfortable lounges and welcoming communal spaces provide the perfect balance between sociable living...  

Care Provided by Woodpeckers

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,328N/A

Contact Woodpeckers to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anna Edwards(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • There are no specific visiting hours at Woodpeckers; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.

Parking

  • Parking is available on site at Woodpeckers, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.

Woodpeckers Reviews (104)

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9.9

Woodpeckers has a Review Score of 9.9 (9.920) out of 10, based on 20 reviews in the last 2 years. Over all time Woodpeckers has 104 reviews.

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Showing 104 reviews matching selected criteria
Review from Barbara B (Resident / Service User) published on 18 August 2022 Submitted via Postal Card
Overall Experience

Care us excellent and very caring staff.

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Review from Shirley J (Resident / Service User) published on 15 July 2022 Submitted via Postal Card
Overall Experience

Nothing is too much trouble for the care staff, they are always so polite and helpful. Home-cooked food is excellent. Beautiful gardens, I have valued from being pushed around them.

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Review from S S (Resident / Service User) published on 29 June 2022 Submitted via Postal Card
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Since moving into Woodpeckers, I've felt really happy as the carers make me feel at ease and are always attentive, sometimes they may talk a bit quiet for me to understand them, but they do repeat and we eventually understand each other. I do like it with the different types of activities and I do try to go as much as possible. When my family visit, they are always made to feel welcome.

Reply from Priya Joseph, Home Manager at Woodpeckers

Thank you for your kind review and for expressing how much you are enjoying your stay with us. We will continue to provide you with a high level of holistic care during your stay with us at Woodpeckers.

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Review from P T (Resident / Service User) published on 23 June 2022 Submitted via Postal Card
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A wonderful home.

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Review from M D (Resident / Service User) published on 17 June 2022 Submitted via Postal Card
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Arrived 31/03/2022 and to date very satisfied with all aspects of Woodpeckers.

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Review from Janet S (Daughter of Resident) published on 20 January 2022 Submitted via Postal Card
Overall Experience

I am speaking on behalf of my mother; she/I cannot fault the loving care she is receiving. I am confident that she is receiving the best possible care, and all staff have treated her with dignity and gentleness at all times.

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Review from M M (Resident / Service User) published on 5 January 2022 Submitted via Postal Card
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Enjoying my time here. Entertained most days. A very caring staff.

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Review from Molly W (Resident / Service User) published on 2 August 2021 Submitted via Postal Card
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The area is beautiful and lovely to look out on. Watching the wildlife is very interesting. The gardens are very well kept and lovely to sit out in. The care staff are all very friendly and helpful, a good choice of food.

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Review from Hilary N (Daughter of Resident) published on 30 July 2021 Submitted via Postal Card
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It's wonderful to know that my mum is in such safe, kind and capable hands at Woodpeckers. Everyone there has made my mother feel very welcome and their attentiveness is outstanding.

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Review from Jean W (Resident / Service User) published on 14 July 2021 Submitted via Postal Card
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Very happy and completely satisfied.

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Review from I G (Resident / Service User) published on 20 November 2020 Submitted via Postal Card
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Staff very kind and helpful. Food very good, I like stew and dumplings are my favourite meal. Gardens are lovely, flowers beautiful.

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Review from Elspeth (Resident / Service User) published on 12 October 2020 Submitted via Postal Card
Overall Experience
We can spend a lot of time in the garden, which is very well kept.
The food is very good and pays attention to tastes. A wide range of activities for all of us.

All the staff are kindly and look after us well.

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Review from Ian W (Son of Resident) published on 11 September 2020 Submitted via Website
Overall Experience
My mother has been a resident in Woodpeckers since January 2020 and although reluctant at first she cannot praise the home enough now. She is well looked after, all
medical needs are taken care of, food and room of a high standard and activities daily for her needs.

Things have obviously been difficult over the last few months due to the virus and visiting very restricted. This has been done for the benefit of the residents and the absence of COVID which has proven successful. Even throughout this, I have spoken every day by phone to my mother and staff have also kept me up to date with her medical changes and also let me know any activities she has taken part in. I cannot speak highly enough of Woodpeckers and if anyone has any doubt about putting a member of there family in a care home I would recommend an appointment to have a look inside and talk to the residents to see how well this one is run. Thanks again to all staff and manager here.

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Review from I P (Resident / Service User) published on 7 September 2020 Submitted via Postal Card
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A warm welcome. Staff acted with confidence and support at all times. I am having a successful stay.

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Review from F C (Resident / Service User) published on 19 June 2020 Submitted via Postal Card
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I have Parkinson's I came here to be looked after. I have been well looked after and I feel very secure here. I and the family are very happy that I made the move here and intend to stay for the foreseeable future. The staff are excellent and treat me very well.

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Review from Jim R (Son-in-law of Resident) published on 11 February 2020 Submitted via Postal Card
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Very caring and attends to the needs of my mother in law. Excellent staff attitude and welcoming atmosphere. Its always a pleasure to visit and my mother in law is happy and has got involved with activities. Excellent.

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Review from Margaret M (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card
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An extremely high level of professional care and consideration was shown to my mother until the time of her death. All staff members involved in her care worked efficiently and sympathetically as a team. We moved Mum to Woodpeckers from another home where the quality of care was variable. At Woodpeckers, she was cared for with care and kindness!

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Review from J P (Wife of Resident) published on 1 August 2019 Submitted via Postal Card
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My husband has now been here for 2 and a half years and cannot speak too highly of the care he receives.

As a visiting wife, I have received nothing but welcome and hospitality - also given to family and friends who all comment on the nice friendly atmosphere on arrival.

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Review from Donald J (Husband of Resident) published on 15 July 2019 Submitted via Postal Card
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My wife is looked after with great care, kindness and consideration in all respect - care, medical attention an sustenance in a well kept home with a lovely garden.

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Review from Derrick K (Son of Resident) published on 1 May 2019 Submitted via Postal Card
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Everyone is friendly and caring. Our mother has settled in well and has put on much-needed weight. The idea of lunching with her is excellent, as is the food. Today, a Friday, we were most impressed with the therapeutic effect of visiting groups of schoolchildren (including preschool).

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 January 2018
Overall
Outstanding
  • CaringGood
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 09 Jul 2026

    More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...

  • 18 Feb 2025

    A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...

  • 18 Feb 2025

    Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...

Upcoming Events

There are no upcoming events for Woodpeckers.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Colten Care Ltd
  • 31 Jan 2025Recipient: Colten Care Ltd
  • 31 Jan 2024Recipient: Woodpeckers

Accreditations

There are no accreditations posted yet for Woodpeckers.

Meet the Team (2)

Anna Edwards
Anna EdwardsJob Title:Home Manager

Anna leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Mel Berry
Mel BerryJob Title:Clinical Lead

I have the pleasure and responsibility of leading our team of registered nurses and carers to meet the individual needs of each resident. I’m here to ensure the delivery of consistently high levels of clinical care, and I am always willing to answer any questions you may have.

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