Belmont View

Quantum Care Ltd, Hailey Lane, Hailey, Hertford SG13 7NY
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8.7 35 Reviews
  • Belmont View, Hertford
Belmont View is a modern, purpose-built care home located within easy reach of the A10 and offers residential and specialist dementia care as well as respite care.

At Belmont View, residents have a choice of communal areas including: lounges, cosy corners and dining rooms. The comfortable and well-equipped bedrooms are fully furnished and have their own en-suite facilities. Rooms in the extension are fully equipped with en-suite toilet and shower.

If you enjoy the outdoors, you will find the perfect place to relax within the grounds of the home. The beautifully landscaped gardens benefit from a number of seating areas, patios and meandering walkways as well as a duck pond which draws in the local wildlife.

A designated activity care worker plans a wide range of activities designed for individual interests. From arts and crafts and light exercise, to entertainment and days out, residents are sure to find something to participate in at Belmont View.

The home also offers a specialised Namaste Care programme for residents living with advanced dementia or receiving end-of-life care. This gentle, sensory-based approach focuses on enhancing wellbeing through meaningful daily experiences.

Belmont View runs its own Adult Day Care Service which provides care during the day for individuals who live within the local community. This care takes place within the care home’s day care centre and includes compassionate care, good company, entertainment and a nutritious two course meal as well as refreshments.
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Care Provided by Belmont View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1470

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Belmont View to find out the exact price for your requirements.

Contact Belmont View to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Belmont View to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Sharon Howe (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (85)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • Opening visiting hours

Belmont View Reviews (35)

8.7

Belmont View has a Review Score of 8.7 (8.691) out of 10, based on 5 reviews in the last 2 years.
Over all time Belmont View has 35 reviews.

Overall Experience
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Reviewer Connection to Belmont View
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Total of 35, showing 1-20
Review from Steve B (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff excellent and treat mum very very well. A particular special mention for 3 members of staff in particular and also another member of staff who is mainly on reception duties, all go out of their way to ensure that mum is always comfortable, and that we are well treated on visits. Mum has said
for ages that if she has to be in a care home this is the one to be in.
Reply from Debbie Gilard, Head of Corporate Services at Belmont View
Thank you so much for your kind words and lovely feedback. We're so pleased to hear that your mum feels comfortable and well cared for, and that you feel welcomed and supported when you visit. Knowing…read more
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Review from Alison M (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We needed respite care for my mother after a lengthy stay in hospital.
We were impressed on the exterior and even more impressed with the interior. All very clean. Staff go above and beyond to get to know residents and their needs.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.
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Review from Jan C (Daughter of Resident) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Belmont View in Hoddesdon after a stay in hospital. Unfortunately, Mum passed away after a few short weeks of moving into the home. I cannot praise the home and the staff enough. They were so kind to my mum and her end-of-life care was second to none. Mum had dementia and was very confused
a lot of the time but the staff were very patient with her and sympathetic to her condition. I should also make a point of thanking two members of staff, in particular, who were also very kind to the family who had a few really bad days due to Mum's condition.
Thank you Belmont View for making Mum's passing easier for her and the whole family.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
Your words mean everything to us! Providing compassionate care and personalised attention to each of our residents is at the core of what we do.
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Review from Gill W (Wife of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came into the respite wing for a short stay which turned into a stay of three and a half months. In all that time, he was welcomed and cared for by the staff members. I cannot praise them enough for their dedication to their residents' care.
Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
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Review from Lesley B (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was well looked after and was healthy and happy when I arrived to collect her.
All her clothes were clean and washed and so was she.
I was very happy knowing she was happy.
The girls were lovely and nothing was any trouble.
Thank you!
Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View
It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.
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Review from Michelle G (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank Belmont View for all the support they gave my father. Staff at Belmont care so well for the residents, giving them their time. Belmont View care home are fantastic not just with the resident but family too. I would recommend this care home. Thank you so very much for making my dad comfortable
for a short period of time.
Reply from Deborah Yadev, Marketing Manager at Belmont View
Thank you for your comment. We always strive to give our residents the best care. Wishing you and all the family the best from the team at Belmont View.
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Review from Mark M (Son of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the home for two months now, and the staff are so caring and attentive not only to Mum but also to the other residents of the home.
I and my wife could not be happier with the home and staff, always on hand if we have any questions; most importantly, I know Mum is safe and well
looked after.
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Review from Peter B (Husband of Resident) published on 28 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is good and I am satisfied that they look after my wife's welfare and always discuss with me matters concerning my wife.
Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day, and thank you for sending us a review, our team continues to extend care and respect to all of our amazing residents. Have a lovely day!
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Review from Sandra H (Daughter of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was good to see residents up in the lunge together, and they had an entertainer. They all seem to be enjoying the music. My sister and I were able to sit with Mother while the entertainment was going on. It was the first time we have been able to go in and see our mother for two months. It's good
to see that the residents are well cared for and not just kept in their bedrooms.
Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day, and thank you for taking the time to write this review. We try our best every day to offer as much support and care to our amazing residents as we can. These kind words mean everything to…read more
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Review from S K (Daughter of Resident) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being looked after in a kind, caring environment. The staff are as responsive as they can be in today's economic climate. Ideally, there would be a provision of physiotherapy to maintain and improve mobility, but I understand that this and more staff are required would cost money.
Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day, and thank you for the review. It really has been a difficult period, there were so many things we usually provided that we could not, like most other care providers we were tied to the…read more
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Review from C H (Daughter of Resident) published on 17 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is being very well cared for at Belmont View.
The staff are excellent on both caring and on the admin side, very approachable and keep me informed on my mum's well-being.
Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day, and thank you for taking the time to send us a review. At Belmont view, we try our best every day to ensure our residents have the highest standard in most areas. The activities are…read more
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Review from V V (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belmont View is such a lovely place, I feel very welcome when I visit my mum. Everyone is so friendly and happy to help. I feel that my mum is very well looked after and always smells nice and clean. Even though I'm sad when I leave her I know that she is in safe hands. I would recommend this care home
to anyone.
Reply from Victoria Cookson, Marketing Coordinator at Belmont View
Thank you for taking the time to send us this review. We are happy to hear that your mother is enjoying her stay with us and that you feel she is in safe hands with the staff at Belmont View. Have a…read more
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Review from C B (Sister of Resident) published on 6 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As my brother was admitted during the pandemic I have not had much access to lounges and all facilities or much experience of activities and food. My experience of the place has been good. The staff are always helpful and though there is obviously a shortage of staff it appears everyone is doing their
best.
Reply from Deborah Yadev, Marketing Manager at Belmont View
Good day and thank you for the honest review. We were faced with similar staffing conditions as other care providers during the height of the pandemic. This has improved and we are now at full…read more
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Review from K B (Resident) published on 6 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the care provided. Overall food provided is good. Staff are amazing, they ensure I receive the respect, dignity I need. I feel listened too and my requests are followed.
Reply from Deborah Yadev, Interim Marketing Manager at Belmont View
Good day and thank you for taking the time to send us a lovely review of our home, Belmont.
We try our best every day to treat our residents with the love and respect they deserve.
Our chefs take…read more
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Review from L F (Daughter of Resident) published on 19 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
So good to have a face to face visit.
Reply from Deborah Yadev, Interim Marketing Manager at Belmont View
Good day, and thank you for the review, we too are relieved that visiting has commenced in a safe way. We look forward to welcoming you and your family to our home soon. Have a lovely day!
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Review from K H (Daughter of Resident) published on 19 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pandemic visit - The staff are trying hard to provide necessary access to our loved ones, but at times difficult to arrange, but struggling with why so few appointments available understand staffing. The actual visits and staff are very very helpful. Not always sure what we can and can't do.
Reply from Deborah Yadev, Interim Marketing Manager at Belmont View
Good day, and thank you for taking the time to write a review of our home. As you would appreciate every day there is the possibility of new guidelines that need to be followed by care homes. We try…read more
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Review from Sally H (Niece of Resident) published on 15 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Belmont View are always pleasant and helpful. On my recent visit due to COVID-19, we had an outside visit which was well organised and in a very pleasant environment. My aunt was happy and pleased to see us which is what we need to see.
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Review from Tony D (Husband of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The 'family' evenings I have attended, including the Valentine's Evening have been excellent, with great care going into their preparation and equally during the events themselves. The food especially was excellent and I'm sure my wife enjoyed it also. Thank you all very much.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Belmont View
Thank you for this kind review. We are very pleased to hear you and your wife enjoy the events at Belmont View. It’s an opportunity for our trained chefs to delight our residents with their wonderful…read more
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Review from Tony K (Husband of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Re the Valentine's Dinner. A lot of trouble had been taken - special food, etc. A very nice, stimulating event.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Belmont View
Thank you for this kind feedback and your appreciation of the efforts made by the staff at Belmont View. We love making these events very special so that families and their loved ones residing in our…read more
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Review from B P (Wife of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Valentine's Day Party - a lovely idea, thank you. A good atmosphere, good food and an opportunity to meet another couple, at table, from another part of the home.
Much effort had been made with decorations, lighting and snow pictures.
Reply from Tilly Leitao, Customer & Sales Co-ordinator at Belmont View
Thank you for your kind review. It’s lovely to hear that the Valentine's Day Party was such a resounding success due to the sterling efforts of our staff at Belmont View. We are so pleased to hear how…read more
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Current Review Score: 8.7 (8.691)

Overview of Review Score

The Review Score of 8.7 (8.691) out of 10 for Belmont View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.897 for Belmont View is calculated as follows: ( (53 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 58 Ratings = 4.897
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.794 Points relating to the number of positive Reviews for Belmont View is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 5 Positive Reviews ÷ 17 = 0.294
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (7)

Sharon

Sharon Howe

Job Title: Registered Home Manager Joined: 2013

Sharon Howe started her career in the care sector over 20 years ago and progressed to management level whilst at Belmont View residential home, where part of her responsibilities was to manage an effective respite unit and day care centre. Sharon then went on to manage two other Homes within the organisation before returning to be the Home Manager of Belmont View in January 2013.

Dawn

Dawn Curtis

Job Title: Deputy Home Manager

As Deputy Manager, I ensure the best quality person-centred care is delivered to all our residents. I am passionate about the Rhythms of Life ethos and promoting this within the home.

Maria

Maria Gagliardi

Job Title: Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Rupert

Rupert Kingsford

Job Title: Chef Manager

I enjoy being able to provide an enjoyable. Quality food experience for the residents.

Gillian

Gillian Doughty

Job Title: Administrator

I enjoy my work mostly because of the variety I find in it, but also because it gives me a chance to keep things organised and to meet and interact with people.

Dee

Dee Davies

Job Title: Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident's dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to creates a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

Amy

Amy Murray

Job Title: Receptionist

I enjoy my role as a receptionist because no two days are the same. It is a people-focused job which allows me to have a lot of contact with residents and their families. I am often the first point of contact for the care home, which enables me to make a great impression from the get go. I am always busy, often multitasking, and I enjoy my job as I provide support for the admin team as well as to residents, families and colleagues.

Frequently Asked Questions about Belmont View

What types of Care is Belmont View registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Belmont View have?

There are 85 Single Rooms.

What are the Facilities & Services at Belmont View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Belmont View to the centre of Hertford?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont View to verify any information. View our terms and conditions. Belmont View has an Enhanced Service - more info.