Belmont View

Quantum Care Ltd, Hailey Lane, Hailey, Hertford SG13 7NY
Review Us
9.2 42 Reviews
  • Belmont View, Hertford
Belmont View is a modern, purpose-built care home located within easy reach of the A10 and offers residential and specialist dementia care as well as respite care.

At Belmont View, residents have a choice of communal areas including: lounges, cosy corners and dining rooms. The comfortable and well-equipped bedrooms are fully furnished and have their own en-suite facilities. Rooms in the extension are fully equipped with en-suite toilet and shower.

If you enjoy the outdoors, you will find the perfect place to relax within the grounds of the home. The beautifully landscaped gardens benefit from a number of seating areas, patios and meandering walkways as well as a duck pond which draws in the local wildlife.

A designated activity care worker plans a wide range of activities designed for individual interests. From arts and crafts and light exercise, to entertainment and days out, residents are sure to find something to participate in at Belmont View.

The home also offers a specialised Namaste Care programme for residents living with advanced dementia or receiving end-of-life care. This gentle, sensory-based approach focuses on enhancing wellbeing through meaningful daily experiences.

Belmont View runs its own Adult Day Care Service which provides care during the day for individuals who live within the local community. This care takes place within the care home’s day care centre and includes compassionate care, good company, entertainment and a nutritious two course meal as well as refreshments.

Care Provided by Belmont View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1532

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.


We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

The price(s) shown are provided by the care home. Contact Belmont View for full pricing details and T&Cs.

Contact Belmont View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Belmont View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sharon Howe (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (85)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • Opening visiting hours

9.2

Belmont View has a Review Score of 9.2 (9.236) out of 10, based on 12 reviews in the last 2 years.
Over all time Belmont View has 42 reviews.

Overall Experience
  • 26
  • 15
  • 1
  • 0
  • 0
Date Published
  • 42
  • 7
  • 8
  • 12
  • 30
Reviewer Connection to Belmont View
  • 16
  • 7
  • 7
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Michael L (Son of Resident) published on 18 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, suffering from severe dementia, was resident at Belmont View for the last 6 months of her life.
The care she received from every member of staff was truly exceptional.
Genuinely caring people, who not only cared for my mother but for the whole family, made what was an inevitably difficult
period so much easier.
We will always be grateful to them and hope they understand how much their hard work, skills and care makes a real difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline W (Sister of Resident) published on 4 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear sister spent the last year of her life in Treetops and I have to say she couldn't have received better care. The staff looked after her so well everyone was kind, caring and loving. I visited often and there was always great rapport between residents and staff. They certainly knew the residents
so well and it made for a lovely family atmosphere. They were always there to support me too when my sister was really poorly.


What I am really saying is that I'm so grateful to everyone - managers, girls on reception, careers, housekeepers and the dear lady delivering the laundry. You are all such special people. I thank you all from the bottom of my heart.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.236)

Overview of Review Score

The Review Score of 9.2 (9.236) out of 10 for Belmont View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.730 for Belmont View is calculated as follows: ( (103 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 137 Ratings = 4.73
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.506 Points relating to the number of positive Reviews for Belmont View is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 12 Positive Reviews ÷ 17 = 0.706
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (1)

Loading...

Meet the Team (4)

Sharon

Sharon Howe

Job Title: Registered Home Manager Joined: 2013

Sharon Howe started her career in the care sector over 20 years ago and progressed to management level whilst at Belmont View residential home, where part of her responsibilities was to manage an effective respite unit and day care centre. Sharon then went on to manage two other Homes within the organisation before returning to be the Home Manager of Belmont View in January 2013.

Dawn

Dawn Curtis

Job Title: Deputy Home Manager

As Deputy Manager, I ensure the best quality person-centred care is delivered to all our residents. I am passionate about the Rhythms of Life ethos and promoting this within the home.

Maria

Maria Gagliardi

Job Title: Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Dee

Dee Davies

Job Title: Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident's dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to creates a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont View to verify any information. View our terms and conditions. Belmont View has an Enhanced Service - more info.