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Belmont View

Quantum Care Ltd, Hailey Lane, Hailey, Hertford, Hertfordshire SG13 7NY
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I cannot praise the home and the staff enoughJan C(Daughter of Resident/Service User)
Belmont View, Hertford
Belmont View is such a lovely place, I feel very welcome when I visit my mumV V(Daughter of Resident/Service User)
Belmont View, Hertford
This is a lovely place, more like home. The staff are caring and extremely professional.Anne J(Daughter-in-law of Resident/Service User)
Belmont View, Hertford

Belmont View is a modern, purpose-built care home located within easy reach of the A10 and offers residential and specialist dementia care as well as respite care.

At Belmont View, residents have a choice of communal areas including: lounges, cosy corners and dining rooms. The comfortable and well-equipped bedrooms are fully furnished and have their own en-suite facilities. Rooms in the extension are fully equipped with en-suite toilet and shower.

If you...  

Care Provided by Belmont View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,532N/A

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.

We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

Contact Belmont View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sharon Howe(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (25)

Visiting

  • Opening visiting hours

Belmont View Reviews (42)

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9.2

Belmont View has a Review Score of 9.2 (9.158) out of 10, based on 11 reviews in the last 2 years. Over all time Belmont View has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Ian D (Son of Resident) published on 23 April 2026 Submitted via Postal Card
Overall Experience

I was pleasantly surprised to see Belmont View on my first visit. I was struck by how clean and friendly it is. Spending time with Mum I noticed the staff are kind and attentive and the residents appear content.

Reply from Debbie Gilard, Head of Corporate Services at Belmont View

Thank you for your kind feedback. We're really pleased you found Belmont View clean and welcoming, and that during your time with your mum you saw our staff being kind and attentive, with residents appearing content. Your comments are greatly appreciated and will be shared with the team.

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Review from Kelly D (Daughter of Resident) published on 7 April 2026 Submitted via Website
Overall Experience
My siblings and I did alot of research, 'shed blood sweat and tears' as they say to find mum a decent care home. We eventually managed to support mum to be a resident in Belmont View Care home in Haileybury for over 10 years up to 2026.

From the initial visit, we knew this place was different to all the many others we had viewed; its was bright, fresh, homely..not hospital like.. a real family environment. Genuinely caring team members, who really care about their residents. The care, administrative and management team at Belmont are unbelievable the was they all work together, to offer an amazing service to the residents. Every need is catered for holistically and life at Belmont View is fun, relaxing and so homely. We called it our mums home from home. Sharon, Anette, Kelly, Maria, Gill, Nic, Michaela, Carla, Julie, Denise many more over the years and of course our most special ladies Harriet & Lauren to name but a few of the most amazing people we could have asked for.

Reply from John Joannides, Corporate Services at Belmont View

Thank you for you lovely review of Belmont View. We're so pleased that you had such a good experience of the home and that you're happy with the care that your mother received. The staff are indeed amazing and your review means such a lot to them.

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Review from Phillip R (Son of Resident) published on 31 March 2026 Submitted via Postal Card
Overall Experience
Belmont View is excellent - Mum has been in for 2 weeks so far and has made a great improvement. She has been encouraged to eat, to walk and get involved in the activities. The care team are great, always respectful and caring.

The room is comfortable, and Mum is well rested and building her confidence and strength. Thank you, team.

Reply from Debbie Gilard, Head of Corporate Services at Belmont View

Thank you so much for your kind words. We're delighted to hear that your mum is settling in well and making great progress. It's wonderful that she's enjoying the activities and feeling more confident and stronger each day. Our team takes great pride in providing respectful and caring support, and your feedback means a lot to all of us.

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Review from Karen T (Daughter of Resident) published on 26 March 2026 Submitted via Website
Overall Experience

We find the care mum received is excellent and would recommend Belmont to family and friends. Mum seems very happy with her surroundings and the treatment she receives. She does join in with activities if she wants to.

Reply from John Joannides, Corporate Services at Belmont View

Thank you for your kind review and for recommending Belmont View. We're so pleased that your mum is happy with the home.

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Review from Kathi B (Friend of Resident) published on 22 December 2025 Submitted via Postal Card
Overall Experience

Always friendly staff. Will answer any questions relating to the resident. Caring attitude towards all residents. Good choice of activities. Residents always clean and tidy. Place is very clean, smells nice.

Reply from John Joannides, Corporate Services at Belmont View

Thank you for your kind review; we're so please that you're happy with the home and the care that it provides.

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Review from J R (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card
Overall Experience

I am happy with Belmont View, I feel my mum gets good care, maybe she could be stimulated a little more but I understand that she is in the later stages of dementia

Reply from John Joannides, Corporate Services at Belmont View

Thank you for your kind review. We're pleased to hear that you feel your mum receives good care at Belmont View. We appreciate your comments regarding stimulation and understand the challenges that can come with later stage dementia. Your feedback is valued and will be shared with the team.

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Review from B Y (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

Belmont View has a lovely peaceful atmosphere with very helpful staff who are both caring & professional. Any concerns we have raised are always dealt with in a timely manner. Mum seems very happy in the care home which helps me get through the guilt of her having to be in a care home.

Reply from John Joannides, Corporate Services at Belmont View

Thank you for you kind review. We're so pleased that your mum is happy at Belmont View.

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Review from Steve B (Son of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience

All staff excellent and treat mum very very well. A particular special mention for 3 members of staff in particular and also another member of staff who is mainly on reception duties, all go out of their way to ensure that mum is always comfortable, and that we are well treated on visits. Mum has said for ages that if she has to be in a care home this is the one to be in.

Reply from Debbie Gilard, Head of Corporate Services at Belmont View

Thank you so much for your kind words and lovely feedback. We're so pleased to hear that your mum feels comfortable and well cared for, and that you feel welcomed and supported when you visit. Knowing that she feels this is the right place for her truly means a lot. We're committed to providing the highest standard of care and comfort, and your comments are deeply appreciated.

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Review from Alison M (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card
Overall Experience
We needed respite care for my mother after a lengthy stay in hospital.

We were impressed on the exterior and even more impressed with the interior. All very clean. Staff go above and beyond to get to know residents and their needs.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View

It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.

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Review from Jan C (Daughter of Resident) published on 25 October 2024 Submitted via Website
Overall Experience
My mum went into Belmont View in Hoddesdon after a stay in hospital. Unfortunately, Mum passed away after a few short weeks of moving into the home. I cannot praise the home and the staff enough. They were so kind to my mum and her end-of-life care was second to none. Mum had dementia and was very confused a lot of the time but the staff were very patient with her and sympathetic to her condition. I should also make a point of thanking two members of staff, in particular, who were also very kind to the family who had a few really bad days due to Mum's condition.

Thank you Belmont View for making Mum's passing easier for her and the whole family.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View

Your words mean everything to us! Providing compassionate care and personalised attention to each of our residents is at the core of what we do.

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Review from Gill W (Wife of Resident) published on 16 September 2024 Submitted via Postal Card
Overall Experience

My husband came into the respite wing for a short stay which turned into a stay of three and a half months. In all that time, he was welcomed and cared for by the staff members. I cannot praise them enough for their dedication to their residents' care.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.

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Review from Lesley B (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card
Overall Experience
Mum was well looked after and was healthy and happy when I arrived to collect her.
All her clothes were clean and washed and so was she.
I was very happy knowing she was happy.
The girls were lovely and nothing was any trouble.

Thank you!

Reply from Jo Currell, .Marketing and Event Co-ordinator at Belmont View

It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.

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Review from Michelle G (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience

I can't thank Belmont View for all the support they gave my father. Staff at Belmont care so well for the residents, giving them their time. Belmont View care home are fantastic not just with the resident but family too. I would recommend this care home. Thank you so very much for making my dad comfortable for a short period of time.

Reply from Deborah Yadev, Marketing Manager at Belmont View

Thank you for your comment. We always strive to give our residents the best care. Wishing you and all the family the best from the team at Belmont View.

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Review from Mark M (Son of Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience
My mum has been in the home for two months now, and the staff are so caring and attentive not only to Mum but also to the other residents of the home.

I and my wife could not be happier with the home and staff, always on hand if we have any questions; most importantly, I know Mum is safe and well looked after.

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Review from Peter B (Husband of Resident) published on 28 July 2022 Submitted via Postal Card
Overall Experience

The care home is good and I am satisfied that they look after my wife's welfare and always discuss with me matters concerning my wife.

Reply from Deborah Yadev, Marketing Manager at Belmont View

Good day, and thank you for sending us a review, our team continues to extend care and respect to all of our amazing residents. Have a lovely day!

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Review from Sandra H (Daughter of Resident) published on 17 June 2022 Submitted via Postal Card
Overall Experience

It was good to see residents up in the lunge together, and they had an entertainer. They all seem to be enjoying the music. My sister and I were able to sit with Mother while the entertainment was going on. It was the first time we have been able to go in and see our mother for two months. It's good to see that the residents are well cared for and not just kept in their bedrooms.

Reply from Deborah Yadev, Marketing Manager at Belmont View

Good day, and thank you for taking the time to write this review. We try our best every day to offer as much support and care to our amazing residents as we can. These kind words mean everything to us, and do have a lovely day!

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Review from S K (Daughter of Resident) published on 5 May 2022 Submitted via Postal Card
Overall Experience

My mother is being looked after in a kind, caring environment. The staff are as responsive as they can be in today's economic climate. Ideally, there would be a provision of physiotherapy to maintain and improve mobility, but I understand that this and more staff are required would cost money.

Reply from Deborah Yadev, Marketing Manager at Belmont View

Good day, and thank you for the review. It really has been a difficult period, there were so many things we usually provided that we could not, like most other care providers we were tied to the changing guidelines and regulations. Hopefully, as things change we can offer more services and be able to make more residents stay with us enjoyable. Have a lovely day!

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Review from C H (Daughter of Resident) published on 17 April 2022 Submitted via Postal Card
Overall Experience
My mum is being very well cared for at Belmont View.

The staff are excellent on both caring and on the admin side, very approachable and keep me informed on my mum's well-being.

Reply from Deborah Yadev, Marketing Manager at Belmont View

Good day, and thank you for taking the time to send us a review. At Belmont view, we try our best every day to ensure our residents have the highest standard in most areas. The activities are person-centred and meals are prepared on-site by our Chef. We are happy to hear your mother enjoys her new home. If there is anything we can assist with let us know. Have a lovely day!

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Review from V V (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card
Overall Experience

Belmont View is such a lovely place, I feel very welcome when I visit my mum. Everyone is so friendly and happy to help. I feel that my mum is very well looked after and always smells nice and clean. Even though I'm sad when I leave her I know that she is in safe hands. I would recommend this care home to anyone.

Reply from Victoria Cookson, Marketing Coordinator at Belmont View

Thank you for taking the time to send us this review. We are happy to hear that your mother is enjoying her stay with us and that you feel she is in safe hands with the staff at Belmont View. Have a lovely day!

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Review from C B (Sister of Resident) published on 6 April 2022 Submitted via Postal Card
Overall Experience

As my brother was admitted during the pandemic I have not had much access to lounges and all facilities or much experience of activities and food. My experience of the place has been good. The staff are always helpful and though there is obviously a shortage of staff it appears everyone is doing their best.

Reply from Deborah Yadev, Marketing Manager at Belmont View

Good day and thank you for the honest review. We were faced with similar staffing conditions as other care providers during the height of the pandemic. This has improved and we are now at full staffing levels in relation to the number of residents. Our home is a lovely home and we continue to be on hand to accept any suggestions. Have a lovely day!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 May 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 19 May 2026

    On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...

  • 15 Apr 2026

    Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...

  • 20 Jan 2026

    As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...

Upcoming Events

There are no upcoming events for Belmont View.

Awards / Recognitions (1)

  • 28 Feb 2020Recipient: Quantum Care Ltd

Meet the Team (4)

Sharon Howe
Sharon HoweJob Title:Registered Home ManagerJoined: 2013

Sharon Howe started her career in the care sector over 20 years ago and progressed to management level whilst at Belmont View residential home, where part of her responsibilities was to manage an effective respite unit and day care centre. Sharon then went on to manage two other Homes within the organisation before returning to be the Home Manager of Belmont View in January 2013.

Dawn Curtis
Dawn CurtisJob Title:Deputy Home Manager

As Deputy Manager, I ensure the best quality person-centred care is delivered to all our residents. I am passionate about the Rhythms of Life ethos and promoting this within the home.

Maria Gagliardi
Maria GagliardiJob Title:Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

Dee Davies
Dee DaviesJob Title:Housekeeping Manager

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident's dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to creates a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.

Frequently Asked Questions about Belmont View

What types of Care is Belmont View registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Belmont View have?

There are 85 Single Rooms.

What are the Facilities & Services at Belmont View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Belmont View to the centre of Hertford?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont View to verify any information. View our terms and conditions. Belmont View has an Enhanced Service -more info.