Greenhill Care Home

A very good level of service supplied by caring and professional staff.

My father has been at Greenhill for over 4 years. Throughout this time he has received excellent care in the home. The staff know him and understand him (many of them were there when he arrived). Greenhill is a very happy, welcoming place and we enjoy our visits, in fact, it feels like a home from home for myself, my wife and our dog. The food is good (I often stay for lunch) and the entertainment and activities are excellent. So a very good home run by an outstanding team of caring people.

The staff at Greenhill did everything they could to look after my mother and to help and reassure my sister and I at what was a very distressing time.

Anytime we asked to see someone, about anything, they would always have time to chat to us and any problems were resolved.

I think the team there are very good indeed and my mother is now back home - much stronger after her stay at Greenhill.

We know our mother is kept safe and looked after so well that we now have peace of mind.

The activities always going on.

In the weeks leading up to her death, her care was of a very high standard.

Honestly, we cannot fault any aspect of this wonderful home from home.

My uncle resided for over two years at Greenhill. He appeared very happy. We found the staff from the management, carers, nurses, house staff are all friendly, efficient and willing to answer any questions. Also to inform us of his health and any changes. Greenhill is set in nice gardens, new extra parking makes visiting easier. The cleanliness and make over of rooms makes them very pleasant.

The home provided wonderful care for my mum and the staff were extremely caring and looked after her very well.

My mother lived at Greenhill for around 9 months and both she and us were very happy indeed with the home. The accommodation, food and activities were all fine and my mum loved the beautiful gardens but most of all, I would praise the exceptional staff who made her so welcome.

I cannot praise the staff at Greenhill enough, they are kind, patient and caring. Any teething problems at the start of mum's stay were sorted out quickly and professionally. As a family, we are made to feel very welcome, with cups of tea and reassuring words.

All the staff take the time to get to know the residents and their interactions are always positive and loving. The manager seems to have a great rapport with both her staff and the people they look after. The house and grounds are superb and there is no doubt that money is invested in the property to keep it looking lovely. I cannot thank the staff or praise them highly enough.

Mum enjoys the special activities including summer bbq's, Christmas celebrations and firework evenings. Residents and relatives meetings are held regularly which keeps us in touch with all events.

I am aware my relatives particular problems were not easy for the staff but their considerate loving care has meant she has settled in very well. All the staff I have met treat all the residents with respect and care which makes my visits a joy.

From the very first day my mother arrived at the care home, she was made to feel at home. She always told me how happy she was and how she loved all of her carers. Not at any time did she feel unhappy and to reach the age of 99 is evidence itself. I know the staff and carers are paid to do their work, but the carers gave much more and above what their job required, that only true carers can do. I highly recommend this home.

When my time comes I will book my place there!

Sadly my mother passed away on 6th June 2016. Up until her passing, the staff and carers at Greenhill could not have done more. I would not hesitate to recommend Greenhill to others - in fact, I have already done so.. Although my mother is no longer with us I know that I will keep in touch with everyone at Greenhill as they made me feel part of their very special family.

In my experience, on visiting a friend for almost four years, the most outstanding thing has been the staff. They are patient, caring and treat everyone with dignity. I as a visitor, always get a warm welcome and they present the home as a good place with a happy atmosphere.

My aunt has been at the home for two years and she has been very well cared for. The staff know her well and are thoughtful and concerned for her best welfare. She has been well looked after following a number of hospital admissions. Staff have helped in particular, to keep her mobile once she has returned to the home. Staff have always had her best interests at heart. A warm and friendly place to be.

During mum's stay at Greenhill we found the staff to be excellent. They were friendly, kind and compassionate. We were always made to feel welcome when ever we visited (tea and biscuits always on offer!). I know that mum was very happy there and my sister and I could relax secure in the knowledge that she was being extremely well cared for.

The building itself is well maintained and the rooms are bright and cheerful with mum being able to put her own paintings and photos up, it felt very much her own space.

The level of information supplied to us was always relevant and up to date and all our requests were always carried out without question. I cannot thank the staff enough for the care that they gave mum and the support we as a family received during her final weeks.

My 94 year old mother was in Greenhill while I was on holiday early this year. I am her main carer. Her room (newly refurbished) and staff were excellent as was Greenhill. The activities room on the lower floor could do with refurbishment and the lift being replaced. My mum still has a good appetite but found the food warm at best and I only cook fresh vegetables for her, she does not like frozen, grounds were very well kept and would be nice in summer.