






Greenhill is a well established home within the community of Barnet and Potters Bar and is set in seven acres of beautiful mature grounds close to the exclusive Hadley Wood area. Greenhill was formerly a magnificent country house and family home to the "Oppermans" who resided here until the 1940s. Greenhill opened in 1989 and has been tastefully refurbished, extended and equipped to provide outstanding levels of care to the...
Care Provided by Greenhill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Greenhill Care Home for full pricing details and T&Cs.
Contact Greenhill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- B&M Care Ltd
- Private Owned
Person in charge
- Veronica Avwenake(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 1
Room Information
- Single Rooms (65)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (65)
- Couples/Companion Rooms with ensuite Wet Room (1)
Greenhill Care Home Reviews (104)
Greenhill Care Home has a Review Score of 9.8 (9.821) out of 10, based on 17 reviews in the last 2 years.
Over all time Greenhill Care Home has 104 reviews.
The staff at Greenhill did everything they could to look after my mother and to help and reassure my sister and I at what was a very distressing time.
Anytime we asked to see someone, about anything, they would always have time to chat to us and any problems were resolved.
I think the team there are very good indeed and my mother is now back home - much stronger after her stay at Greenhill.
She is 96 years old and has settled in well.
The staff at Greenhill are amazing - so caring and thoughtful.
The home is extremely well managed by the manager who is so warm and welcoming.
The rooms are a good size and are all ensuite.
Everywhere is spotlessly clean.
We know our mother is kept safe and looked after so well that we now have peace of mind.
My friend was treated kindly, with respect and was very much loved.
I always felt the staff really loved their jobs, always smiled.
Everybody was treated well and with respect.
The home was always clean, fresh and all the residents were always clean and well dressed.
The food was varied.
The activities always going on.
In the weeks leading up to her death, her care was of a very high standard.
Honestly, we cannot fault any aspect of this wonderful home from home.
My uncle resided for over two years at Greenhill. He appeared very happy. We found the staff from the management, carers, nurses, house staff are all friendly, efficient and willing to answer any questions. Also to inform us of his health and any changes. Greenhill is set in nice gardens, new extra parking makes visiting easier. The cleanliness and make over of rooms makes them very pleasant.
The home provided wonderful care for my mum and the staff were extremely caring and looked after her very well.
My mother lived at Greenhill for around 9 months and both she and us were very happy indeed with the home. The accommodation, food and activities were all fine and my mum loved the beautiful gardens but most of all, I would praise the exceptional staff who made her so welcome.
I cannot praise the staff at Greenhill enough, they are kind, patient and caring. Any teething problems at the start of mum's stay were sorted out quickly and professionally. As a family, we are made to feel very welcome, with cups of tea and reassuring words.
All the staff take the time to get to know the residents and their interactions are always positive and loving. The manager seems to have a great rapport with both her staff and the people they look after. The house and grounds are superb and there is no doubt that money is invested in the property to keep it looking lovely. I cannot thank the staff or praise them highly enough.
We are consulted on all aspects of mum's care and we are always given the opportunity to talk to the staff and management about any concerns. 'The Cedars' which is the part of the home where mum spends her time, is a very special place.
Residents have their own special lounge, sensory room and wonderful conservatory looking out over the beautiful grounds and a small courtyard with lovely potted flowers.
Mum enjoys the special activities including summer bbq's, Christmas celebrations and firework evenings. Residents and relatives meetings are held regularly which keeps us in touch with all events.
I am aware my relatives particular problems were not easy for the staff but their considerate loving care has meant she has settled in very well. All the staff I have met treat all the residents with respect and care which makes my visits a joy.
From the very first day my mother arrived at the care home, she was made to feel at home. She always told me how happy she was and how she loved all of her carers. Not at any time did she feel unhappy and to reach the age of 99 is evidence itself. I know the staff and carers are paid to do their work, but the carers gave much more and above what their job required, that only true carers can do. I highly recommend this home.
The staff are wonderful, very kind and there is a very calm atmosphere. The fact that there is an open door policy to visitors says a lot.
The property is lovely and very well maintained. The garden is well laid out and a wonderful space to encourage the residents to get out in the fresh air.
When my time comes I will book my place there!
Sadly my mother passed away on 6th June 2016. Up until her passing, the staff and carers at Greenhill could not have done more. I would not hesitate to recommend Greenhill to others - in fact, I have already done so.. Although my mother is no longer with us I know that I will keep in touch with everyone at Greenhill as they made me feel part of their very special family.
In my experience, on visiting a friend for almost four years, the most outstanding thing has been the staff. They are patient, caring and treat everyone with dignity. I as a visitor, always get a warm welcome and they present the home as a good place with a happy atmosphere.
My aunt has been at the home for two years and she has been very well cared for. The staff know her well and are thoughtful and concerned for her best welfare. She has been well looked after following a number of hospital admissions. Staff have helped in particular, to keep her mobile once she has returned to the home. Staff have always had her best interests at heart. A warm and friendly place to be.
During mum's stay at Greenhill we found the staff to be excellent. They were friendly, kind and compassionate. We were always made to feel welcome when ever we visited (tea and biscuits always on offer!). I know that mum was very happy there and my sister and I could relax secure in the knowledge that she was being extremely well cared for.
The building itself is well maintained and the rooms are bright and cheerful with mum being able to put her own paintings and photos up, it felt very much her own space.
The level of information supplied to us was always relevant and up to date and all our requests were always carried out without question. I cannot thank the staff enough for the care that they gave mum and the support we as a family received during her final weeks.
My 94 year old mother was in Greenhill while I was on holiday early this year. I am her main carer. Her room (newly refurbished) and staff were excellent as was Greenhill. The activities room on the lower floor could do with refurbishment and the lift being replaced. My mum still has a good appetite but found the food warm at best and I only cook fresh vegetables for her, she does not like frozen, grounds were very well kept and would be nice in summer.
Very good care home. I would recommend this home, good dementia care, great staff, nice surroundings, love the garden.
The Manager and the team are kind and caring people.
The Manager is a very kind and understanding person. Nothing is too much trouble and she took time to listen to any concerns or worries that we had before we chose Greenhill after considering many homes. Staff at Greenhill did all they could to reassure us for what was a big leap of faith for us regarding our Mother's future care.
Patience and kindness is a high priority here as is treating residents with respect.
Love the grounds, house and views but know that these things take second place to good quality carers. Greenhill fortunately offers excellent standards with all these things.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
6 Bed Vacancies
Posted: 29 July 2026Private and Local Authority Residential and Dementia Care
News (0) & Events (0)
There are no news items for Greenhill Care Home.
There are no upcoming events for Greenhill Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: B&M Care Ltd
- 01 Feb 2018Recipient: B&M Care Ltd
- 01 Apr 2017Recipient: B&M Care Ltd
Accreditations
There are no accreditations posted yet for Greenhill Care Home.
Meet the Team (1)

Veronica's career within the care sector is built on one philosophy: to deliver the best standard of highly-personalised care that she can – and to lead and inspire her team to do exactly the same. Her genuine passion for care, as well as over 15 years of experience, has cultivated a success story throughout her time at B&M Care: one that continues to develop and challenge her skillset as a Home Manager.
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