
Absolutely wonderful setting. My dad looks amazing after just 1 week being hereFrances M(Daughter of Resident/Service User)

Willow Court certainly provides a super quality of care. Thank you.Kath B(Niece of Resident/Service User)

If I ever had to find a care home for myself, I would choose Willow Court.Anthony M(Next of Kin)

Absolutely wonderful setting. My dad looks amazing after just 1 week being hereFrances M(Daughter of Resident/Service User)

Willow Court certainly provides a super quality of care. Thank you.Kath B(Niece of Resident/Service User)

If I ever had to find a care home for myself, I would choose Willow Court.Anthony M(Next of Kin)

Located in a quiet residential area in Harpenden and benefiting from beautiful landscaped gardens, Willow Court offers a range of care services including residential and specialist dementia care, respite care and day care.
Willow Court features a variety of welcoming communal spaces designed for relaxation and socialising. Residents can enjoy comfortable lounges, quiet seating areas and well-appointed dining rooms throughout the home.
A highlight of the home is the Best Friends Café,...
Care Provided by Willow Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a not-for-profit Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Willow Court for full pricing details and T&Cs.
Contact Willow Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sarah Adlam(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Visitors welcome at all times
Parking
- Parking is available on site
Willow Court Reviews (202)
Willow Court has a Review Score of 9.4 (9.425) out of 10, based on 25 reviews in the last 2 years.
Over all time Willow Court has 202 reviews.
The garden party was wonderful, well done to all the staff who worked very hard to make it a great day.
My stay at Willow Court was exceptional, the staff, nothing was too much trouble to help you, also the management. I would recommend Willow Court to all my friends.
The home is lovely and the garden party on 16/7/16 was so good myself and my family enjoyed so much, the manager is so good and did wonderful decorations, lovely home.
A really lovely afternoon at the fayre. Staff dressed up, made us feel welcome, encouraged us to participate in the music and dancing. Mum really enjoyed the day too! The decoration and balloons were lovely and I think everyone had a great time. Thank you so much for inviting us.
Everyone was wonderful. Staff made us welcome and show great interest. Mum had a very good time. The decoration was very becoming and lovely. Staff dress was also extremely lovely, the entertainment was very well done. We all had a lovely day. Thanks for the invite.
On Monday 25th April, I enjoyed yet another lovely evening with my dad at the dining club, having been to this special event before. As usual the meal was superb and the chefs surpassed themselves once again. It was served in a very ambient setting and in a very professional way. Both myself and my dad had a wonderful time. I think it is an excellent way to be with your loved one in a familiar environment to them. I really hope it becomes a regular event.
Willow Court is welcoming, colourful and stimulating. The manager is a most tasteful, imaginative and smart person. She has made this home so colourful, interesting, friendly and efficient. She heads a good, thoughtful, respectful, efficient team of staff who are set on helping and encouraging people who stay there. The first floor manager is a very enthusiastic, competent, caring and professional person. When we had a health scare, he was very prompt and used his special kit to check blood pressure, pulse, temperature etc very speedily. He listens to what people say and solves problems. The carers are devoted to their patients and most respectful.
I was pleased and relieved by the way in which my wife settled into the full time care at Willow Court. This appeared to be largely due to the consideration and understanding offered by the caring staff.
Another wonderful evening at Willow Court "pop up" restaurant for residents and their guests. It is fine dining at its best is a relaxed atmosphere. The classic starter -fresh asparagus in hollandaise sauce and it being light and appetising. Followed by a chunk of cod fillet dusted with cheddar crumbs in a black olive/tomato buerre blanc, sat on horseradish mash- so gave it extra bite. Yummy! To end....a dessert as pretty as a picture: tea and raisin pannacotta beautifully presented and decorated with a pansy- a delight to the eye and it tasted divine. Willow Court is fortunate to have two innovative and talented chefs who offer these monthly "fine dining evenings" for the residents, many of whom would find it difficult to get out to local restaurants. Thank you the chefs and all the staff involved in making this another memorable evening.
What a splendid evening! Chef and his colleagues had put together a wonderful menu. We began with the asparagus, poached egg and hollandaise sauce which was lovely to look at whilst our host enjoyed deep fried stilton stuffed mushroom. For the main course our host enjoyed chicken stuffed with wild mushrooms wrapped in parma ham, this was a lovely combination and along with the potato, carrots and baby turnips was a picture on the plate. Our horseradish and cheddar crusted cod fillet was served on a bed of mashed potato and was a great combination of taste and texture. For dessert we enjoyed either tiramisu, elegantly served in a large glass of tea and raison panacotta here the chefs had excelled themselves. Panacotta topped with a pansy and accompanied by cream served in a chocolate powder crusted egg on top of chocolate sauce. This was exquisite food and we all enjoyed ourselves. Bravo to all at Willow Court.
I shall miss all the friendly staff and wish them all well for the future, and a massive thank you to all at Willow Court for taking care of my uncle.
I have been here for 10 days due to an infection in my leg. The home is very friendly and all care staff are great. The manager are so helpful and nothing is too much trouble. The manager of the unit i'm in makes me feel so welcome on arrival and made me also feel so at ease. I hope that if I go into hospital again and need to be transferred to a unit that I would come back to Willow Court if I met criteria.
I am happy, lovely home.
They have good food and I feel safe.
This has been an excellent week, thank you
It's been a good experience, I've been here a long time. Staff are friendly. The majority of times the girls are good to talk to, helpful and supportive.
The home is in good control.
I have enjoyed myself. I like the staff.
Most staff are good and helpful. Residents are well looked after. Very good food. I'm most happy to be there. Good laughter at times. Staff work very hard. Staff are very good no problems.
I'm well fed and everything is so good no complaints.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
- 20 Jan 2026
As part of our commitment as a Community Benefit Society, and in partnership with Age UK Hertfordshire, we have launched “Operation Woolly Mammoth”, a large-scale community knitting project aimed at...
There are no upcoming events for Willow Court.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Willow Court.
Meet the Team (3)

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

I like knowing I help to make a difference on a daily basis in the residents’ lives, and hopefully, I help to brighten up their day.

My name is Claire Gilbert and I have worked for Quantum Care at Willow Court for 15 years now. I have had multiple job roles, starting as a care worker and leading up to becoming a housekeeping manager. I enjoy my job as I like learning new skills, working as part of a team and meeting residents and their families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Court to verify any information. View our terms and conditions. Willow Court has an Enhanced Service -more info.