St Josephs Care Home

I feel confident that my father is receiving the best possible care, and is very happy here.

My children and I have been visiting St. Josephs since Spring 2017 as part of the new playgroup in the care home. We've really enjoyed getting to know some of the residents and the older adults seem to really enjoy seeing the children too. They've already seen the babies grow into toddlers and witness their first steps and first words.

We look forward to strengthening this bond as our relationships grow.

A very clean and welcoming home.

My son and I visit St Josephs' as part of a playgroup. The staff are always welcoming and we've really enjoyed the sessions, it's also lovely to see the residents enjoy the group as much as the little ones.

My mother has now lived at St Josephs' for nearly 4 years and during that time I have been extremely satisfied with the care she receives. The staff are invariably kind and patient. My mother always looks well presented with it being clear that staff support residents to maintain good standards of personal hygiene and appearance. Staff also seem respectful and mindful of my mother's personal characteristics, knowing her likes and dislikes. Staff appear cheerful and make time to chat to residents.

I am always kept informed of any incidents of ill health that my mother might have or any changes in her health or well-being. I am always made to feel welcome when visiting and never feel it is a problem to talk to staff about any matters relating to my mother.

Activities are offered to residents and it has been really heartening to hear of the outings and entertainment that have been arranged.

My aunt was a resident for 4 and a half years. I was particularly impressed with the level of care she received during the last months of her life in the dementia wing, and certainly, when receiving palliative care, the level of kindness shown towards her by a number of staff was very touching.

I know that my Mother is well looked after and happy.

St Josephs is a lovely environment full of extremely lovely staff. It is clean and very presentable. Lovely atmosphere. The residents are treated with high levels of respect and they always seem very happy when I go in!

My mum had excellent care from a hard working and friendly team of workers.You felt like one of the family. Whenever I visited, my mother was in the lounge enjoying the activities and interacting as far as she was physically and mentally able.

What a lovely home. Felt like it was my mum's front room, warm and welcoming. The staff were very friendly and helpful and the residents looked happy. At the moment it's in my top three. Really would give a ten out of ten for overall home from home experience.

The activities leader at St Joseph's is the best I have seen in years. She is never done with fundraising for outings and nothing is too much trouble for her. The residents love spending time with her on their trips out to the beach, coffee, garden centres, out in wheelchairs just for some fresh air, to name just a small part of the daily activities she has lined up for them.

Since the activities coordinator started at St Josephs, I feel she really works hard with the residents, she does a lot of fundraising etc. I feel more at ease that she bonds with mum really well. She also keeps me up to date with mum a lot. She is a godsend at St Josephs.

I do not agree, and decided to inform you of this event, it is surely never acceptable that this is allowed to happen.

I particularly value the valiant efforts made by the activities organiser to try to stimulate the interests of very challenging residents.

Overall the home is a caring and safe environment for my mother. However, items such as glasses and even dentures have gone missing. I rarely buy new clothing for my mother as it gets lost very quickly, despite being named with sewing name tags. The residents spend most of the day sitting down and only move at meal times. A light exercise programme of say half an hour per day would be a good idea, especially for my mother who is partially sighted.