
meaningful activities, outings and celebrationsJ C(Daughter of Resident/Service User)

Not just a care home but a home full of love, kindness and compassion.Susan S(Daughter of Resident/Service User)

I would like to name each and every carer by name, but the page isn't big enough.Peter L(Son of Resident/Service User)

meaningful activities, outings and celebrationsJ C(Daughter of Resident/Service User)

Not just a care home but a home full of love, kindness and compassion.Susan S(Daughter of Resident/Service User)

I would like to name each and every carer by name, but the page isn't big enough.Peter L(Son of Resident/Service User)

Martin’s House is amongst a populated residential area, close by shops, cafés and transportation links.
It is dedicated to providing professional elderly care in a homely environment where individuals are able to get full enjoyment from their years of retirement. Martin's House offers some of its care provision to people living with dementia, hearing and speech difficulties.
'It’s what’s inside that counts' - Gold Care Homes' new slogan represents what people...
Martin’s House is amongst a populated residential area, close by shops, cafés and transportation links.
It is dedicated to providing professional elderly care in a homely environment where individuals are able to get full enjoyment from their years of retirement. Martin's House offers some of its care provision to people living with dementia, hearing and speech difficulties.
'It’s what’s inside that counts' - Gold Care Homes' new slogan represents what people truly find important about care homes and what they love about Martin's House, the staff.
Care workers are the heart of the business. Martin's House has long-standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents home.
A vast selection of staff are able to speak many different languages. This is available for residents who cannot speak English and this is especially beneficial for those living with dementia. Please contact the home to find out what languages are on offer.
Residents will also benefit from:
- Sweet shop
- Sensory room
- Modern bedroom furniture
- Single or double sized rooms
- TV and telephone points
- En- suite facilities.
Care Provided by Martins House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Martins House for full pricing details and T&Cs.
Contact Martins House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Julie Farmer (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Anytime except protected meal times. Meal times are: 12:30-13:30 17:30-18:30 Visitors are more than welcomed to join relatives or friend to have a meal, however, Martins House asks visitors to please advise in advance.
Parking
- Minimal free parking space available
Martins House Reviews (77)
Martins House has a Review Score of 9.7 (9.710) out of 10, based on 16 reviews in the last 2 years.
Over all time Martins House has 77 reviews.
My Mum went into Martins House for a 21-day assessment following a number of falls and spending the best part of 3 months in hospital. The staff have been amazing, not only to my Mum but me too and I have had many a day when I struggled to cope in recent months but thankfully I can now rest easy...
My Mum went into Martins House for a 21-day assessment following a number of falls and spending the best part of 3 months in hospital. The staff have been amazing, not only to my Mum but me too and I have had many a day when I struggled to cope in recent months but thankfully I can now rest easy knowing my Mum is safe, warm and loved when I'm not around to give her that reassuring hug when she needs it and I can sleep easy at night which I didn't most of last year. I also want to say a big thank you to one of the ladies who sadly isn't at Martins House now but without her strength and support, I don't know where my Mum and I would be right now probably back in Lister or worse. I will be forever thankful for that lady.
Incredible, thank you for leaving a very heartwarming review. We're very proud of our staff at Martins House. Though it would have been a very hard decision to leave mother with us, we're glad you know she's in safe hands. Wishing you the best. Thanks again.
My 87-year-old dad lived at Martins House for over a year until he passed away in April this year. His mental and physical health had declined when he was living at home alone previously and he struggled with eating. At Martins House, his health improved dramatically as the key workers helped him...
My 87-year-old dad lived at Martins House for over a year until he passed away in April this year. His mental and physical health had declined when he was living at home alone previously and he struggled with eating. At Martins House, his health improved dramatically as the key workers helped him recover. He put on weight and came out of his shell, interacting with the other residents. The staff were truly amazing and extremely kind. He received excellent care and the cheerful atmosphere did him a world of good. He enjoyed dancing at one of the parties. I will never forget the staff who tirelessly cared for him and I recommend Martins House to anyone looking for care for their relative.
Absolutely wonderful review. Thank you for telling your story. We're glad we could help. Kind regards.
Wonderful care for my elderly mother. She feels very happy there and no longer talks about going home. The carers are so attentive.
Wonderful care for my elderly mother. She feels very happy there and no longer talks about going home. The carers are so attentive.
Fantastic, thank you very much for your thoughts.
Well done Martins House. Our father has been given the best care and treatment we could have...
Well done Martins House. Our father has been given the best care and treatment we could have wished for and is going to return home with a better mental and physical health. Cannot recommend more highly and thanks with much respect and gratitude.
Fantastic feedback, we thank you for all of your compliments and kind words - it is greatly appreciated!
My elderly father was transferred from hospital to Martins House for assessment on living independently. I was apprehensive but quickly realised what a wonderful set up there was at Martins House. The warm welcome my father and entire family received right from the start. The facilities and...
My elderly father was transferred from hospital to Martins House for assessment on living independently. I was apprehensive but quickly realised what a wonderful set up there was at Martins House. The warm welcome my father and entire family received right from the start. The facilities and exceptional staff gave us a good level of comfort. My father's recovery and improvement has been beyond our wildest hopes. Martins House has provided us all hope now that my father can return home safely. I would fully recommend.
Thank you for your review, we appreciate your feedback.
My father was admitted to Martins House at the beginning of January 2019 after being in and out of the hospital for 7 weeks. He was in a very confused state and showing first signs of dementia and the care of the staff has been outstanding and my father is a different man, yes still a little...
My father was admitted to Martins House at the beginning of January 2019 after being in and out of the hospital for 7 weeks. He was in a very confused state and showing first signs of dementia and the care of the staff has been outstanding and my father is a different man, yes still a little confused at times but he has come a long way with the help of Martins House.
Fantastic feedback, we thank you - Kind regards.
At Martins House, I was impressed the first day I went as a visitor. Staff were smiling and helpful. They are the same every day.
My mother has improved considerably since being a resident. For example, from being wheelchair bound she now walks with a...
At Martins House, I was impressed the first day I went as a visitor. Staff were smiling and helpful. They are the same every day.
My mother has improved considerably since being a resident. For example, from being wheelchair bound she now walks with a frame. All down to the time, support and encouragement of the staff.
Dear John,
Thank you for your wonderful review!
Regards.
Staff friendly, supportive, caring and very respectful. Home environment very positive and stimulating. Considering that our mum said she would never go into a care home the fact that she is so happy here is testament to the care provided by all the staff. Thank you!
Staff friendly, supportive, caring and very respectful. Home environment very positive and stimulating. Considering that our mum said she would never go into a care home the fact that she is so happy here is testament to the care provided by all the staff. Thank you!
Thanks. Your kind words are appreciated.
What a breath of fresh air Martins House was for my late mother in law and indeed all her family. We moved my late mother in law from another care home which to my mother in law and her family felt oppressive. Martins House was the absolute opposite. My mother in law had an armchair we bought for...
What a breath of fresh air Martins House was for my late mother in law and indeed all her family. We moved my late mother in law from another care home which to my mother in law and her family felt oppressive. Martins House was the absolute opposite. My mother in law had an armchair we bought for her in her room and also a television. She was able to come and go to and from her room as often as she wanted. Her whole demeanour changed within a week of being there. She even got a boy friend - which shows it is never too late. We visited her regularly and were always met with smiling faces from both residents and staff. I truly cannot recommend Martins House highly enough for making the end of my mother in law's life so comfortable, safe and happy. If I need to go into a care home this is the one for me.
Dear Robert,
Thank you for your kind words. It was a pleasure looking after your late mother in law – she was quite a character!
The team at Martins House appreciate your comments.
Best.
Kendra.
From arrival to departure, Mum was cared for with the utmost respect and tremendous kindness. Every member of staff from management to domestic made her feel welcome, happy and...
From arrival to departure, Mum was cared for with the utmost respect and tremendous kindness. Every member of staff from management to domestic made her feel welcome, happy and content.
Her recovery was amazing because of this. She grew stronger every day as a result of the commitment and dedication of every member of staff.
She is now home with me and is praising Martins House.
As her daughter, I cannot thank the staff enough for everything they did to make mum's stay so comfortable. Thank you all so much.
Hi Lesley,
Thank you for your kind words.
Best.
The carers have always been polite and considerate not only to Nan but to myself and my...
The carers have always been polite and considerate not only to Nan but to myself and my family.
Recently great effort has gone into making Martins House feel even more of a home.
Hi Linda,
Thank you for noticing the fantastic effort by all involved with Martins House. Your kind review is appreciated.
Happy to discuss any further areas for improvement you may have.
Dalbir.
This residential home was used as respite for my mother on leaving hospital. We were very impressed with the caring staff. They were very polite. The caring for my mother was exceptional. They treated her with dignity at all times. I would like to mention everyone's name but so many to put down but...
This residential home was used as respite for my mother on leaving hospital. We were very impressed with the caring staff. They were very polite. The caring for my mother was exceptional. They treated her with dignity at all times. I would like to mention everyone's name but so many to put down but special thanks to the two carers for looking after my mum, I will not forget what you have done.
Hi Robert,
Our team at Martins House are proud of the level of care they offer to each and every resident. Your kind words are very much appreciated.
Dalbir.
Since moving into Martins House, mum has really turned a corner - she is so much happier and settled than she was in her last few months at home. Mum is well looked after and Martins House is such a happy place to visit. All the staff are lovely and welcoming and it is a pleasure to visit mum here...
Since moving into Martins House, mum has really turned a corner - she is so much happier and settled than she was in her last few months at home. Mum is well looked after and Martins House is such a happy place to visit. All the staff are lovely and welcoming and it is a pleasure to visit mum here in her new home. Keep up the good work!
No complaints about the management and running of this home now.
I fully appreciate the hard work and commitment by staff.
No complaints about the management and running of this home now.
I fully appreciate the hard work and commitment by staff.
The staff are all friendly, polite, knowledgable, and dedicated. A good team of people who you feel you can trust, which is enourmously important when they are looking...
The staff are all friendly, polite, knowledgable, and dedicated. A good team of people who you feel you can trust, which is enourmously important when they are looking after one of your own family.
My mum has settled in since moving in on August 11th and now knows everybody.
A very good start for what we as a family hope will be long term situation.
Laundry and...
Laundry and bedding were dealt with immediately, no resident ignored, food and drink frequently offered.
My aunt was a resident for 14 years and my father for 9 months. I have the utmost regard for the staff and I am very grateful for their help over the years. They do a grand job, sometimes in very difficult circumstances.
My aunt was a resident for 14 years and my father for 9 months. I have the utmost regard for the staff and I am very grateful for their help over the years. They do a grand job, sometimes in very difficult circumstances.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (1)
- 20 Aug 2026
We were delighted to welcome residents, families and friends to our much-anticipated Summer Fete at Martins House, held on 8th August. The day brought our community together for a wonderful...
- 14 Aug 2026
Finding the perfect additions for our communal garden was the focus of a recent day out for our wonderful residents at Martins House, who enjoyed a visit to Stevenage Garden...
- 14 Jul 2026
Our wonderful residents from Martins House enjoyed a wonderful day out on Tuesday 17th June as we took a small group to Fairlands Valley Park in Stevenage for a relaxing...
- 25 Sep 2026Organiser: Martins House
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Gold Care Homes
- 09 Mar 2023Recipient: Martins House
- 28 Feb 2020Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Martins House.
Meet the Team (1)

Julie has over 20 years of experience in the Care industry and started as a Care Assistant. She joined the Gold Care family in August 2016 as Care...
Julie has over 20 years of experience in the Care industry and started as a Care Assistant. She joined the Gold Care family in August 2016 as Care Manager of Martins House.
She has completed many different NVQ’s in different areas and has her Level 5 diploma in Health & Social Care. Recently, in 2019, her home, Martins House, was rated overall Good by CQC and Outstanding in Responsive under her leadership, which was a great achievement for the home and for Julie.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Martins House to verify any information. View our terms and conditions. Martins House has an Enhanced Service -what an Enhanced Service includes.