
meaningful activities, outings and celebrationsJ C(Daughter of Resident/Service User)

Not just a care home but a home full of love, kindness and compassion.Susan S(Daughter of Resident/Service User)

I would like to name each and every carer by name, but the page isn't big enough.Peter L(Son of Resident/Service User)

meaningful activities, outings and celebrationsJ C(Daughter of Resident/Service User)

Not just a care home but a home full of love, kindness and compassion.Susan S(Daughter of Resident/Service User)

I would like to name each and every carer by name, but the page isn't big enough.Peter L(Son of Resident/Service User)

Martin’s House is amongst a populated residential area, close by shops, cafés and transportation links.
It is dedicated to providing professional elderly care in a homely environment where individuals are able to get full enjoyment from their years of retirement. Martin's House offers some of its care provision to people living with dementia, hearing and speech difficulties.
'It’s what’s inside that counts' - Gold Care Homes' new slogan represents what people...
Care Provided by Martins House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Martins House for full pricing details and T&Cs.
Contact Martins House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Julie Farmer (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2010
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Visiting
- Anytime except protected meal times. Meal times are: 12:30-13:30 17:30-18:30 Visitors are more than welcomed to join relatives or friend to have a meal, however, Martins House asks visitors to please advise in advance.
Parking
- Minimal free parking space available
Martins House Reviews (76)
Martins House has a Review Score of 9.7 (9.704) out of 10, based on 16 reviews in the last 2 years.
Over all time Martins House has 76 reviews.
My 87-year-old dad lived at Martins House for over a year until he passed away in April this year. His mental and physical health had declined when he was living at home alone previously and he struggled with eating. At Martins House, his health improved dramatically as the key workers helped him recover. He put on weight and came out of his shell, interacting with the other residents. The staff were truly amazing and extremely kind. He received excellent care and the cheerful atmosphere did him a world of good. He enjoyed dancing at one of the parties. I will never forget the staff who tirelessly cared for him and I recommend Martins House to anyone looking for care for their relative.
Absolutely wonderful review. Thank you for telling your story. We're glad we could help. Kind regards.
Wonderful care for my elderly mother. She feels very happy there and no longer talks about going home. The carers are so attentive.
Fantastic, thank you very much for your thoughts.
Well done Martins House. Our father has been given the best care and treatment we could have wished for and is going to return home with a better mental and physical health. Cannot recommend more highly and thanks with much respect and gratitude.
Fantastic feedback, we thank you for all of your compliments and kind words - it is greatly appreciated!
My elderly father was transferred from hospital to Martins House for assessment on living independently. I was apprehensive but quickly realised what a wonderful set up there was at Martins House. The warm welcome my father and entire family received right from the start. The facilities and exceptional staff gave us a good level of comfort. My father's recovery and improvement has been beyond our wildest hopes. Martins House has provided us all hope now that my father can return home safely. I would fully recommend.
Thank you for your review, we appreciate your feedback.
My father was admitted to Martins House at the beginning of January 2019 after being in and out of the hospital for 7 weeks. He was in a very confused state and showing first signs of dementia and the care of the staff has been outstanding and my father is a different man, yes still a little confused at times but he has come a long way with the help of Martins House.
Fantastic feedback, we thank you - Kind regards.
At Martins House, I was impressed the first day I went as a visitor. Staff were smiling and helpful. They are the same every day.
My mother has improved considerably since being a resident. For example, from being wheelchair bound she now walks with a frame. All down to the time, support and encouragement of the staff.
Dear John,
Thank you for your wonderful review!
Regards.
Staff friendly, supportive, caring and very respectful. Home environment very positive and stimulating. Considering that our mum said she would never go into a care home the fact that she is so happy here is testament to the care provided by all the staff. Thank you!
Thanks. Your kind words are appreciated.
What a breath of fresh air Martins House was for my late mother in law and indeed all her family. We moved my late mother in law from another care home which to my mother in law and her family felt oppressive. Martins House was the absolute opposite. My mother in law had an armchair we bought for her in her room and also a television. She was able to come and go to and from her room as often as she wanted. Her whole demeanour changed within a week of being there. She even got a boy friend - which shows it is never too late. We visited her regularly and were always met with smiling faces from both residents and staff. I truly cannot recommend Martins House highly enough for making the end of my mother in law's life so comfortable, safe and happy. If I need to go into a care home this is the one for me.
Dear Robert,
Thank you for your kind words. It was a pleasure looking after your late mother in law – she was quite a character!
The team at Martins House appreciate your comments.
Best.
Kendra.
From arrival to departure, Mum was cared for with the utmost respect and tremendous kindness. Every member of staff from management to domestic made her feel welcome, happy and content.
Her recovery was amazing because of this. She grew stronger every day as a result of the commitment and dedication of every member of staff.
She is now home with me and is praising Martins House.
As her daughter, I cannot thank the staff enough for everything they did to make mum's stay so comfortable. Thank you all so much.
Hi Lesley,
Thank you for your kind words.
Best.
The carers have always been polite and considerate not only to Nan but to myself and my family.
Recently great effort has gone into making Martins House feel even more of a home.
Hi Linda,
Thank you for noticing the fantastic effort by all involved with Martins House. Your kind review is appreciated.
Happy to discuss any further areas for improvement you may have.
Dalbir.
This residential home was used as respite for my mother on leaving hospital. We were very impressed with the caring staff. They were very polite. The caring for my mother was exceptional. They treated her with dignity at all times. I would like to mention everyone's name but so many to put down but special thanks to the two carers for looking after my mum, I will not forget what you have done.
Hi Robert,
Our team at Martins House are proud of the level of care they offer to each and every resident. Your kind words are very much appreciated.
Dalbir.
Since moving into Martins House, mum has really turned a corner - she is so much happier and settled than she was in her last few months at home. Mum is well looked after and Martins House is such a happy place to visit. All the staff are lovely and welcoming and it is a pleasure to visit mum here in her new home. Keep up the good work!
No complaints about the management and running of this home now.
I fully appreciate the hard work and commitment by staff.
The staff are all friendly, polite, knowledgable, and dedicated. A good team of people who you feel you can trust, which is enourmously important when they are looking after one of your own family.
My mum has settled in since moving in on August 11th and now knows everybody.
A very good start for what we as a family hope will be long term situation.
Laundry and bedding were dealt with immediately, no resident ignored, food and drink frequently offered.
My aunt was a resident for 14 years and my father for 9 months. I have the utmost regard for the staff and I am very grateful for their help over the years. They do a grand job, sometimes in very difficult circumstances.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (1)
- 14 Jul 2026
Our wonderful residents from Martins House enjoyed a wonderful day out on Tuesday 17th June as we took a small group to Fairlands Valley Park in Stevenage for a relaxing...
- 13 Jul 2026
We were delighted to support a small group of our residents with a personalised afternoon outing to Marks and Spencer, creating the perfect opportunity for one to one time away...
- 18 Dec 2025
Residents from Martins House were delighted to be invited to St Joseph’s Church in Stevenage for their annual Christmas pantomime, a charming children’s production of Aladdin. Six residents joined the...
- 08 Aug 2026Organiser: Martins House
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Gold Care Homes
- 09 Mar 2023Recipient: Martins House
- 28 Feb 2020Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Martins House.
Meet the Team (1)

She has completed many different NVQ’s in different areas and has her diploma LEVEL 5 in Health & Social Care. Recently in 2019, her home Martins House was rated overall Good by CQC and Outstanding in Responsive under her leadership, which was a great achievement for the home, and for Julie.
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