Martins House

Martins House is a safe place for my Mum to live. I know she is loved and cared for by the amazing staff my sister and I like to think of as extended family. It’s not only the highest standard of care Mum receives it’s the cleanliness of the home and the home cooked food prepared and served on a daily basis!

Thanks guys for taking care of our lovely Mum!

We came over for my aunt's birthday. The room was decorated with balloons and banners and they gave us biscuits and tea and coffee. Lots of the carers came into the room to wish my aunt happy birthday. When we took her back to her room it was spotless. She had a lovely time.

Thank you.

The rooms are comfortable with good facilities. The beds are comfortable. Staff are cheerful and helpful. Food is excellent with good choices. Staff are wonderful, cheerful and helpful. The garden is lovely. I have received good support throughout my stay.

Martins House staff were very friendly and took care of my nan for 4 weeks. They diagnosed a very severe bed sore/ulcer after being in hospital for two weeks. They put together an investigation regarding this and were very efficient, caring for my nan and following up this investigation. All staff were helpful and friendly. My nan was sad to leave there, after 4 weeks, when she went to a care home.

My experience with all the staff is excellent. They are all very friendly and the job they do is very good in looking after my sister-in-law. It's a very home-like care home and only wish we had found it earlier.

Some members of staff in their own time arranged an afternoon tea to celebrate Mother's Day. This also coincided with Mother's 95th birthday. We all had a wonderful afternoon with freshly made sandwiches and cakes. Tea was served in lovely china cups and saucers. A cake was made for my Mother and we all sang Happy Birthday. The afternoon felt very special and was a beautiful celebration of our Mother's on their special day. Thank you so much to the staff for their lovely idea and hard work arranging the event.

The staff were kind and caring! Safety checks were second to none. The food was very good and my father enjoyed his cooked breakfast every day! His medication was given on time every day and night. The district nurse, chiropodist and hairdresser were great! Activity was slightly lacking for residents who have full mental capacity as the home was mostly dementia residents.

The service from the whole team of carers and nurses is fantastic. From management and head nurses down to all the individual workers, we have received the very best, most exceptional service and care. We have been made to feel like we are welcome and valued. We have been reassured and guided through each step and are confident our loved one is well looked after. We are so pleased with the whole experience and only wish we had found Martins House sooner. The whole team deserve a lot of praise for their hard work and dedication. Thank you.

The lady I visit is now 95 years old and in very good health. Whenever I visit with my grandson she is always happy, clean, well dressed, her hair is washed and set regularly and at Christmas, the whole home was beautifully decorated. The activities are amazing. The lady I visit loves it when the dogs come. The home is a credit to you all.

When visiting today, my mother-in-law seemed low in spirits. The care shown to her by the two lovely new carers was second to none. They spent time with her and my mother-in-law was soon smiling again. Thank you all for the care and welfare you show to your residents, it is appreciated.

My dear mum was here at Martins House a few years and wow what a place. Not just a care home but a home full of love, kindness and compassion. The staff go above and beyond. So clean and homely, entertainment, games, music, films, the food is amazing. I cannot thank them enough. My sister and I cannot thank them enough for making my mum's life happy up until her passing.

My father spent some time at Martins House some years ago and when my mother required respite care upon discharge from hospital, Martins House was where she really wanted to go, despite the apparent anomaly of needing to pay full fees personally unlike a discharge elsewhere. The staff and management team are excellent, the food and care are extremely good, but it is the interaction with the residents which shines brightly. The home has a family ethos.

Martins House has been fantastic. They not only look and care for Mum, but they are friendly, caring and always ready to help. Although Mum has full dementia, she is very settled. I could not recommend Martins House enough, all the staff are fantastic.

I know staff members will miss him.

I was looked after extremely well. I did not want to leave. The management and nursing staff were fantastic.

We can't speak highly enough of them all.

Very helpful, polite and very understanding of my aunt's Alzheimers. The home and her room are very clean and they keep residents entertained with something happening every day. Admin staff always keep us informed of any rule changes. Overall, it is a marvellous home.

Even through lockdown when phoning the phone is always answered quickly.

Could not have wished for a better service for my mum. The staff that I met were all extremely helpful in the difficult circumstances still with the COVID restrictions. The manager of Martins House is first class, not only in looking after my mum's well being but communication with myself and my sister which is what is needed in difficult times.