
The staff are so polite and at the top of their chosen profession.L P(Grandson of Resident/Service User)

I feel a safe environment is prioritised at all times at Newgrange.Anna R(Daughter of Resident/Service User)

There is no stone unturned for any resident, all staff are always kind, helpful and caringW A(Daughter of Resident/Service User)

The staff are so polite and at the top of their chosen profession.L P(Grandson of Resident/Service User)

I feel a safe environment is prioritised at all times at Newgrange.Anna R(Daughter of Resident/Service User)

There is no stone unturned for any resident, all staff are always kind, helpful and caringW A(Daughter of Resident/Service User)

The team at Newgrange are all working together to create a happy and caring environment. They aim to build a home which they are proud of, and where they would choose to place their own relatives.
Residents' wellbeing is at the centre of all of decision making. Newgrange are a small care home, with only 37 bedrooms, which means their understanding of residents' needs and wishes is entirely personalised.
They...
Care Provided by Newgrange Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees vary depending on individual care needs and include 24/7 care, accommodation , food laundry and activity Program
The price(s) shown are provided by the care home. Contact Newgrange Residential Care Home for full pricing details and T&Cs.
Contact Newgrange Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Newgrange of Cheshunt Ltd
- Private Owned
Person in charge
- Alison Wood (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
- Number of floors: 1
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (36)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time
Parking
- Ample off road parking on-site
Newgrange Residential Care Home Reviews (51)
Newgrange Residential Care Home has a Review Score of 9.9 (9.936) out of 10, based on 21 reviews in the last 2 years.
Over all time Newgrange Residential Care Home has 51 reviews.
They listen to what the residents needs are at any given time.
The rooms are bright and airy. The home is spotless.
If you want to invite a few family members they have a room available.
I am very grateful to have found a home that suits my mum.
Thank you very much for taking the time to review our service.
I shall pass your comments onto our staff.
I am really happy that my mum became a resident of Newgrange Residential Care Home. She is looked after so well and she is really happy there.
Thank you for taking the time to review our service. We rely on all feedback to do all things possible to improve the care that we provide.
Mum is very happy. She is receiving excellent care. The staff treat her with the utmost respect and dignity. We as her family, are very happy and pleased with her care.
Thank you for taking the time to provide this positive review. We rely on feedback to improve all aspects of our service.
My Aunt has been in Newgrange Care Home for 3 months and every need she has has been catered for. The home is spotless and there is an entertainment schedule if wanted. There is a hairdresser available and a chiropodist visits and, I'm sure if you required anything else, they would do their best to facilitate. My aunt is 90 and this is the first time she has not had 'her own home' but in her words "I love it here". There is always a member of staff on hand to talk to and they are all tuned in to her wants and needs. The staff and carers are extremely efficient and friendly and above all approachable. Nothing is too much trouble. I highly recommend Newgrange to anyone looking for a caring community of carers and staff to look after your relative.
Newgrange is such a warm and friendly environment and very modern, all the staff are very friendly and nothings never a problem for them. The food looked very nice, fresh and home made. Very well run home which is nice to see.
My mum was welcomed into this lovely home from the moment she arrived. The staff have been great and we have seen an improvement in mum's mobility and confidence. I feel so much more relaxed knowing mum is safe and cared for and we are welcome to visit at anytime.
Thank you for sharing your views, I shall investigate and discuss any way in which we can improve.
Her room is always spotless and the whole building is always clean. She regularly tells me how good the food is! There is a good range of activities to take part in, but noone is forced to join in if they don't want to. Families are invited along to special occasions like the Summer party.
My sister and I are so glad we chose Newgrange
Thank you for your positive review which has been shared with the staff who are very grateful to hear that their work is appreciated.
Our Mum has Alzheimers and has been a resident for almost 10 months. She has the most amazing care and we have seen such a change in her, and all of it very happy. The staff at Newgrange are amazing and we have so much faith in them that they are making our Mums stay as happy as possible. From her every day personal care to bringing in entertainers, to parties and sing a longs to every day activities. Its an amazing home.
We are very pleased to hear that our efforts are recognisedThank you so much
Mum has been at Newgrange for 9 months and is extremely happy. The care is exceptional and all the staff interact and care for her with dignity and respect and smiles. There is always so much thought goes into to the residents care. There is entertainment and activities for the residents and regular events, afternoon teas, dinners and parties. Mum has made friends with other residents as well as the staff. Newgrange is a home from home. The staff should be commended for the energy, thought and love they show to the residents.
Thank you for taking your time to review our service. We are very pleased to hear that Mum is happy.
Very caring and friendly staff always address any issues we have put on parties and entertainment for all residents nice outside patio area for the residents when the weather is good always offer tea or refreshments to visitors and all round nice environment
We are pleased that the efforts that we invest are noticed.Thank you for your review
It's such a relief to know that my mum is safe and well looked after. She seems happy and really enjoys all the additional activities and events they put on. Thank you so much to all the wonderful team at Newsgrange.
Thank you for taking the time to review our service. This goes a long way in reassuring staff, making their efforts heard and making all possible improvements.
My mother has been a resident for 4 years & she is well looked after & happy. She has a special chair since breaking her hip & she is well catered for with regard to meals. She is quite fussy & is given special food as necessary
We appreciate your positive response which I always share with the staff.I am very pleased that our service is well received
Mum has been a resident of Newgrange since July 2019 and the level of care, compassion, love has not changed from day one. All staff from the Managers to the cleaners are so wonderful and are not only there for Mum but for myself as well. Mum did not have much mobility but was able to join in with all the activities - sadly she took to bed in 2021 with dementia and there she has remained. The level of care Mum needs has obviously increased and all staff are so considerate of her dignity and always come into her room with a smile and stay for a chat even though Mum is no longer aware, no conversation, or recognises myself. Her personal hygiene is second to none and she always looks clean and fresh. Mum has to be risk fed due to swallowing/choking issues and whichever carer feeds her, takes so much time and care and are so tender with her. I am so grateful to all staff for the last 6 years of care to Mum - they are our earth angels and Mum is in very good kind hands - Thank you x
Thank you very much for your time in reviewing our service. Your comments have been shared with our staff, who always strive to give of their best
My mum has been here since June 2025 & she is happier & brighter than when she was at home. She has Alzheimer's & although she isn't always sure of where she is, she constantly asks me if she can stay another night. Mum joins in with a range of activities & is constantly monitored & checked up on, I receive updates when needed.
I love that we can visit whenever we like & also take mum out if she needs an appt or change of scenery.
The staff are friendly, attentive & encouraging, my mum has her dignity, makes her own choices & is always well presented. I wouldn't want anyone else looking after my mum.
Thank you for your positive review, which is greatly appreciated by our staff.
Mum was only here a couple of months before she sadly passed but the care she received was amazing. The staff were all so ultra friendly, caring, compassionate and sensitive. It was like they knew Mum for years and always treated her with the utmost respect. They also enquired after our wellbeing and made sure we were well looked after during Mum's last day as they were so kind and thoughtful. Thank you to everyone at Newgrange.
We are all very grateful for your kind comments. Take care
The hardest thing I've ever had to deal with ever. I have been kindly and patiently supported. The staff here are truly wonderful. I know i have the best care for my treasured husband. Standards are high...pride in work in caring for residents. Every staff member contributes with care and compassion. Beautifully clean.
Many Thanks for taking the time to review. This is so important for us. I will look at your comments and scores and use this information to ever improve our service.
The home always looks lovely and clean.
Her meals are amazing, five stars to the kitchen staff. Entertainment is brilliant.
All the carer's are excellent, my wife and I are very happy with everything at Newgrange. Happy mother, happy us!
Thank you for reviewing our service positively, all reviews are very useful in our constant quest to improve our standards.
Staff are caring, good communal spirit amongst residents. Excellent choice of food alongside the daily menus. Regular armchair activities, encouraging residents to join in. Any concerns always welcomed with regular reviews carried out on residents well being .
Many Thanks for reviewing our service.This assists us in always improving our service.
Spotlessly clean and both the building and garden is very well maintained.
The staff are caring, considerate and very understanding.
Yesterday I attended the Summer Party, organised by the staff. There was live music, dancing, decorations, plenty of food and drink.
All the families were invited to attend too.
All the residents were included in the fun!
The attention to detail was so lovely. It made for a very special afternoon.
The staff are friendly and I feel they know my Dad and understand his behaviours and needs.
Many thanks for taking the time to send a review for our home.I have shared with the staff who are always so pleased to receive feedback.We shall continue to do all things possible to improve our standards.
Thank you Newgrange you are all amazing xx
It was lovely to receive your review of Newgrange. We all work very hard to meet the highest standards of care and it is so refreshing to hear good feedback. Always let us know if we can improve anything.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 25 Sep 2024
Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is proud to announce a remarkable milestone—its core staff team has reached a combined total of 255...
- 10 Sep 2024
255 Years of Dedication to Care at Newgrange! CHESHUNT, September 10th, 2024 – Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is proud to announce...
- 10 Sep 2024
At Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is putting on an Autumn offer of 4 weeks of Care for the price of 3...
There are no upcoming events for Newgrange Residential Care Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Newgrange Residential Care Home
- 07 Dec 2023Recipient: Newgrange Residential Care Home
- 30 Nov 2023Recipient: Newgrange Residential Care Home
Accreditations
There are no accreditations posted yet for Newgrange Residential Care Home.
Meet the Team (8)

Alison helped set up Old Grange in 1984 and assisted in the establishment of Newgrange in 2002. Alison is passionate about creating the best possible environment for older people and enabling them to live their lives as normally as possible.
As registered manager she has overall responsibility for the running of the home and manages the care team to make sure they give their best at all times.

Lynda has worked at Newgrange and its predecessor for 20 years. Lynda is the key Duty Manager in respect of care and ensures a full and active agenda. She praises and encourages the homely atmosphere and the closeness of staff and residents which creates a really happy relaxed environment. Lynda also looks after staff rotas.

Angela is a native Italian speaker, so is able to converse well with our Italian residents. She has been an integral part of our team for the past 5 years. She is an outstanding carer and always puts the interests of the resident first.

Charlie is medication lead and deals with residents, their families and Next of Kin in the care Planning of our residents

Maria has been with the company since 2002. Maria is passionate about delivering high-quality care to our residents and leads by example. She is fluent in Italian and speaks Spanish. She is our coach for End of Life Care, she promotes dignity and respect and shows compassion to our resident’s families.

Sheila has been at Newgrange since 2019, she is one of our Night Care Assistants. She has a warm, bubbly personality which the residents connect well with.

Lucy and team ensure the home is spotless and welcoming. Whether it's a bedroom, a bathroom or the living areas everywhere is fresh and ready.

Stacey believes fresh, home cooked food is the best and that good nutrition is crucial for care residents. Mealtimes are one of the highlights of the day.
Frequently Asked Questions about Newgrange Residential Care Home
What types of Care is Newgrange Residential Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Newgrange Residential Care Home have?
There are 36 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Newgrange Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Newgrange Residential Care Home to the centre of Waltham Cross?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newgrange Residential Care Home to verify any information. View our terms and conditions. Newgrange Residential Care Home has an Enhanced Service -more info.