
The staff are so polite and at the top of their chosen profession.L P(Grandson of Resident/Service User)

I feel a safe environment is prioritised at all times at Newgrange.Anna R(Daughter of Resident/Service User)

There is no stone unturned for any resident, all staff are always kind, helpful and caringW A(Daughter of Resident/Service User)

The staff are so polite and at the top of their chosen profession.L P(Grandson of Resident/Service User)

I feel a safe environment is prioritised at all times at Newgrange.Anna R(Daughter of Resident/Service User)

There is no stone unturned for any resident, all staff are always kind, helpful and caringW A(Daughter of Resident/Service User)

The team at Newgrange are all working together to create a happy and caring environment. They aim to build a home which they are proud of, and where they would choose to place their own relatives.
Residents' wellbeing is at the centre of all of decision making. Newgrange are a small care home, with only 37 bedrooms, which means their understanding of residents' needs and wishes is entirely personalised.
They...
Care Provided by Newgrange Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees vary depending on individual care needs and include 24/7 care, accommodation , food laundry and activity Program
The price(s) shown are provided by the care home. Contact Newgrange Residential Care Home for full pricing details and T&Cs.
Contact Newgrange Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Newgrange of Cheshunt Ltd
- Private Owned
Person in charge
- Alison Wood (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
- Number of floors: 1
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (36)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time
Parking
- Ample off road parking on-site
Newgrange Residential Care Home Reviews (51)
Newgrange Residential Care Home has a Review Score of 9.9 (9.936) out of 10, based on 21 reviews in the last 2 years.
Over all time Newgrange Residential Care Home has 51 reviews.
I was really upset at having to put my mother into a care home for respite, and after looking at quite a few, we decided on Newgrange because of the amazing facilities and the kindness of all the staff (especially the manager). Despite the current COVID-19 situation, the atmosphere was still brilliant. My mum has now been at Newgrange for nearly a month and she absolutely loves it - she looks so well cared for and years younger. Both me and my sister have been delighted with our mum's care, and she’s now staying at Newgrange after her respite is over permanently. I can’t thank the staff enough, for both the wonderful support they’ve given my family and for the care of my mum.
It is so rewarding for all of us.
We shall look forward to caring for your mother for many years and welcoming you all as visitors into the home as soon as it is safe to do so.
Thank you again.
My mum stayed at Newgrange for two weeks of respite care after an operation in February. Both she and I were delighted with the care she received. The home is modern, clean, spacious and bright. All of the staff were so friendly, caring and welcoming and nothing was too much trouble. Their attention to the individual needs and safety of each resident was clear to see and very reassuring. The food was excellent, I know first hand because I also joined the residents for lunch one day. On the admin side, I found all the managers, owner and staff very efficient and easy to liaise with, even when we had some last-minute changes to plans. Mum was very reluctant to go into care but she soon changed her mind after being there a couple of days. She made lots of friends and has asked to go back there if there is ever a need in the future. Would highly recommend Newgrange. Many thanks.
Thank you for your kind comments. We very much enjoyed looking after Mum and look forward to seeing her back again.
Kind Regards
Alison Wood
Manager
We looked at four care homes before we chose Newgrange, it really stood out as the place we wanted for our Mother. Our first impressions were of a clean, fresh, modern and purpose-built care home, with welcoming and kind staff. We are so grateful for the excellent care that Mum received during her time there. Mum was treated with respect, consideration and above all kindness by everyone there who made her feel welcome and safe and part of a family.
Unfortunately, they never saw Mum at her best, but they worked to bring out the best in her. Our Mother lived at Newgrange until her death in November 2019, the end of life care she received was expert, considerate and dignified.
Our family would have no hesitation in recommending Newgrange Care Home and we are truly appreciative of the care and kindness our Mother was shown. Thank you.
We all thank you for your kind comments about our Home. We very much enjoyed having you all, and especially Mum, as part of our community.
Hope to see you all again.
Kind Regards
Alison
Newgrange Care Home has surpassed all my expectations. All the staff are helpful and friendly and treat the residents with compassion, understanding and respect and go out of their way to make visitors feel welcome. The facilities and site are of the highest standard and are kept immaculately clean and tidy and the activities available keep residents stimulated along with regular entertainment for everyone to attend eg. BBQs/singers and musicians. After visiting Mum, I leave Newgrange feeling confident that she is receiving the very best care and would recommend them to anyone.
I understand how daunting this process can be and hope that you are now feeling more settled
Kind RegardsAlison
They have an outstanding activities team who are passionate about encouraging stimulation in their residents. They are also looking into expanding their activities range and improving their garden facilities, which I know many of the residents are excited about!
100% recommended!
My mum went into Newgrange in January 2019. From the first day, she was well looked after, cared for and loved. All staff are friendly and approachable, kind and giving, nothing is too much trouble for them. This approach is extended to us as a family. Newgrange is an excellent residential care home and I would recommend it to anybody.
Thank you so much for taking the time to review.
This really helps us and others in their decision in selecting an appropriate care home.
Kind RegardsAlison
My family and I are extremely grateful to Newgrange and it's management and staff for the recent respite care of my elderly and poorly Mother. Newgrange was able to offer a quality service at short notice and did so with sensitivity and care and could not have been more accommodating to my Mother's needs. The facilities and staff were excellent and we would not hesitate to use Newgrange again.
Thank you, Graham, for taking the time to review our home.
We wish we could have cared for Mum longer but we are here should she require any further Respite.
Kind RegardsAlison
My mother-in-law was one of the first residents since the Newgrange refurbishment. She was resident from Nov 2018. We always found the staff very helpful and friendly. The house itself was new and extremely well looked after. All clean and tidy. Unfortunately, my mother-in-law died after a short illness but the staff, together with the local district nurses, and the community palliative care nurses made her last days very comfortable. We cannot praise them enough. Many thanks to you all.
We will always remember your Mother in law and the Family.
Sadly my aunt passed away this week and the staff were so kind and compassionate to me and treated my aunt with such respect and dignity I could not have asked for more. The care team at Newgrange are exceptional. If you are worried as I was, at finding the right place for your loved one, then look no further than the Newgrange Care Home. Not only your loved one, but you will become part of a lovely warm friendly family.
We take our roles seriously and with commitment, trusting that we can provide the best quality of life for our residents.
We are pleased to have cared for Peggy and to have known you all.
A fabulous care home and beautifully decorated. The staff are warm and welcoming and were nurturing with my grandmother. She was happy in her new environment. I would highly recommend this home to any family that needs to put a loved one into a care home.
When I could no longer help my Mum, she was cared for at Newgrange. The home itself is modern, extremely clean and well looked after. Residents are encouraged to take part in activities and there are always staff on hand to help. All the staff were very professional and showed such kindness, respect and dignity towards my Mum, both during her time there and when she passed away. I would recommend Newgrange to anyone who is searching for care for a loved one. I will never forget them or be able to thank them enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 25 Sep 2024
Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is proud to announce a remarkable milestone—its core staff team has reached a combined total of 255...
- 10 Sep 2024
255 Years of Dedication to Care at Newgrange! CHESHUNT, September 10th, 2024 – Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is proud to announce...
- 10 Sep 2024
At Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is putting on an Autumn offer of 4 weeks of Care for the price of 3...
There are no upcoming events for Newgrange Residential Care Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Newgrange Residential Care Home
- 07 Dec 2023Recipient: Newgrange Residential Care Home
- 30 Nov 2023Recipient: Newgrange Residential Care Home
Accreditations
There are no accreditations posted yet for Newgrange Residential Care Home.
Meet the Team (8)

Alison helped set up Old Grange in 1984 and assisted in the establishment of Newgrange in 2002. Alison is passionate about creating the best possible environment for older people and enabling them to live their lives as normally as possible.
As registered manager she has overall responsibility for the running of the home and manages the care team to make sure they give their best at all times.

Lynda has worked at Newgrange and its predecessor for 20 years. Lynda is the key Duty Manager in respect of care and ensures a full and active agenda. She praises and encourages the homely atmosphere and the closeness of staff and residents which creates a really happy relaxed environment. Lynda also looks after staff rotas.

Angela is a native Italian speaker, so is able to converse well with our Italian residents. She has been an integral part of our team for the past 5 years. She is an outstanding carer and always puts the interests of the resident first.

Charlie is medication lead and deals with residents, their families and Next of Kin in the care Planning of our residents

Maria has been with the company since 2002. Maria is passionate about delivering high-quality care to our residents and leads by example. She is fluent in Italian and speaks Spanish. She is our coach for End of Life Care, she promotes dignity and respect and shows compassion to our resident’s families.

Sheila has been at Newgrange since 2019, she is one of our Night Care Assistants. She has a warm, bubbly personality which the residents connect well with.

Lucy and team ensure the home is spotless and welcoming. Whether it's a bedroom, a bathroom or the living areas everywhere is fresh and ready.

Stacey believes fresh, home cooked food is the best and that good nutrition is crucial for care residents. Mealtimes are one of the highlights of the day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newgrange Residential Care Home to verify any information. View our terms and conditions. Newgrange Residential Care Home has an Enhanced Service -more info.