Newgrange Residential Care Home

Cadmore Lane, Cheshunt, Waltham Cross EN8 9JX
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9.9 45 Reviews
  • Newgrange Residential Care Home, Waltham Cross
The team at Newgrange are all working together to create a happy and caring environment. They aim to build a home which they are proud of, and where they would choose to place their own relatives.

Residents' wellbeing is at the centre of all of decision making. Newgrange are a small care home, with only 37 bedrooms, which means their understanding of residents' needs and wishes is entirely personalised.

They can support individual's living with:

Dementia • Parkinson's Disease • Diabetes • Respite Care • End of Life

Newgrange have a team of 46 brilliant staff & do not have the need to call on agency. There are conversations, laughter and joy amongst residents and carers, and the long-standing team show genuine, nurturing care.

All the bedrooms have high quality furniture and soft furnishings with en-suite wet rooms. There is also a lounge, dining area, conservatory, cinema room & two quiet rooms.

The home had input for the design of the gardens from the Lottery Fund and the Paradise Wildlife Park, making it possible to have a diverse & stimulating outdoor environment.

There are extensive well being and social activities which help to stimulate and entertain, as well as monthly bus trips for the residents to garden centres and pub lunches.

Residents can enjoy fresh cooked wholesome food by chefs with choices at every meal.

Personalised care plans are followed that put the resident first.

The home also benefits from visits from a Chiropodist, Hairdresser & Masseur.

Newgrange are committed to ensuring they are leaders in dementia care. They have added many features such as signage and improved lighting for the well-being of residents living with dementia.
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Care Provided by Newgrange Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1500 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1800

Fees vary depending on individual care needs and include 24/7 care, accommodation , food laundry and activity Program

These prices are only a guideline, please contact Newgrange Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Newgrange of Cheshunt Ltd

Person in Charge

  • Alison Wood (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (36)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors welcome at any time

Parking

  • Ample off road parking on-site

Newgrange Residential Care Home Reviews (45)

9.9

Newgrange Residential Care Home has a Review Score of 9.9 (9.946) out of 10, based on 23 reviews in the last 2 years.
Over all time Newgrange Residential Care Home has 45 reviews.

Overall Experience
  • 45
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Date Published
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Reviewer Connection to Newgrange Residential Care Home
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Total of 45, showing 41-45
Review from Graham P (Son of Resident) published on 31 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I are extremely grateful to Newgrange and it's management and staff for the recent respite care of my elderly and poorly Mother. Newgrange was able to offer a quality service at short notice and did so with sensitivity and care and could not have been more accommodating to my Mother's
needs. The facilities and staff were excellent and we would not hesitate to use Newgrange again.
Reply from Alison Wood, Registered manager at Newgrange Residential Care Home
Thank you, Graham, for taking the time to review our home.

We wish we could have cared for Mum longer but we are here should she require any further Respite.

Kind Regards
Alison
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Review from James C (Son-in-law of Resident) published on 31 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was one of the first residents since the Newgrange refurbishment. She was resident from Nov 2018. We always found the staff very helpful and friendly. The house itself was new and extremely well looked after. All clean and tidy. Unfortunately, my mother-in-law died after a short illness
but the staff, together with the local district nurses, and the community palliative care nurses made her last days very comfortable. We cannot praise them enough. Many thanks to you all.
Reply from Alison Wood, Registered manager at Newgrange Residential Care Home
Thank you from all the team at Newgrange
We will always remember your Mother in law and the Family.
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Review from Donna S (Niece of Resident) published on 31 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend the Newgrange Care Home. I found it so warm and welcoming when I first came to look at it when trying to find the right care home for my aunt. From the moment I met the care home management team and the care team, I knew this would be the new home for my aunt. I had looked at
many other care homes but none of them gave me this warm and friendly feeling straight away. From the moment my aunt was accepted here the staff were so kind, warm and friendly to not only my aunt but to all the residents alike. Nothing was ever too much trouble.
Sadly my aunt passed away this week and the staff were so kind and compassionate to me and treated my aunt with such respect and dignity I could not have asked for more. The care team at Newgrange are exceptional. If you are worried as I was, at finding the right place for your loved one, then look no further than the Newgrange Care Home. Not only your loved one, but you will become part of a lovely warm friendly family.
Reply from Alison Wood, Registered manager at Newgrange Residential Care Home
It is so rewarding for us all to read the kind messages.
We take our roles seriously and with commitment, trusting that we can provide the best quality of life for our residents.

We are pleased to…read more
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Review from Alexandra M (Granddaughter of Resident) published on 5 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fabulous care home and beautifully decorated. The staff are warm and welcoming and were nurturing with my grandmother. She was happy in her new environment. I would highly recommend this home to any family that needs to put a loved one into a care home.
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Review from Margaret W (Daughter of Resident) published on 14 September 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I could no longer help my Mum, she was cared for at Newgrange. The home itself is modern, extremely clean and well looked after. Residents are encouraged to take part in activities and there are always staff on hand to help. All the staff were very professional and showed such kindness, respect
and dignity towards my Mum, both during her time there and when she passed away. I would recommend Newgrange to anyone who is searching for care for a loved one. I will never forget them or be able to thank them enough.
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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Newgrange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Newgrange Residential Care Home is calculated as follows: ( (261 Excellents x 5) + (15 Goods x 4) ) ÷ 276 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Newgrange Residential Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Mar 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (8)

Alison

Alison Wood

Job Title: Manager Joined: 1984

Alison helped set up Old Grange in 1984 and assisted in the establishment of Newgrange in 2002. Alison is passionate about creating the best possible environment for older people and enabling them to live their lives as normally as possible.


As registered manager she has overall responsibility for the running of the home and manages the care team to make sure they give their best at all times.

Lynda

Lynda Beckett

Job Title: Deputy Manager Joined: 1988

Lynda has worked at Newgrange and its predecessor for 20 years. Lynda is the key Duty Manager in respect of care and ensures a full and active agenda. She praises and encourages the homely atmosphere and the closeness of staff and residents which creates a really happy relaxed environment. Lynda also looks after staff rotas.

Angela

Angela Luciano

Job Title: Team Leader Joined: 2018

Angela is a native Italian speaker, so is able to converse well with our Italian residents. She has been an integral part of our team for the past 5 years. She is an outstanding carer and always puts the interests of the resident first.

Charlie

Charlie Terry

Job Title: Manager Joined: 2019

Charlie is medication lead and deals with residents, their families and Next of Kin in the care Planning of our residents

Maria

Maria Defoe

Job Title: Floor Manager Joined: 2002

Maria has been with the company since 2002. Maria is passionate about delivering high-quality care to our residents and leads by example. She is fluent in Italian and speaks Spanish. She is our coach for End of Life Care, she promotes dignity and respect and shows compassion to our resident’s families.

Sheila

Sheila Nyanzu

Job Title: Healthcare Assistant Joined: 2019

Sheila has been at Newgrange since 2019, she is one of our Night Care Assistants. She has a warm, bubbly personality which the residents connect well with.

Lucy

Lucy Montouri

Job Title: Housekeeper Joined: 1998

Lucy and team ensure the home is spotless and welcoming. Whether it's a bedroom, a bathroom or the living areas everywhere is fresh and ready.

Stacie

Stacie Wingrove

Job Title: Chef/Kitchen assistant Joined: 2018

Stacey believes fresh, home cooked food is the best and that good nutrition is crucial for care residents. Mealtimes are one of the highlights of the day.

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