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Newgrange Residential Care Home

Cadmore Lane, Cheshunt, Waltham Cross, Hertfordshire EN8 9JX
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The staff are so polite and at the top of their chosen profession.L P(Grandson of Resident/Service User)
Newgrange Residential Care Home, Waltham Cross
I feel a safe environment is prioritised at all times at Newgrange.Anna R(Daughter of Resident/Service User)
Newgrange Residential Care Home, Waltham Cross
There is no stone unturned for any resident, all staff are always kind, helpful and caringW A(Daughter of Resident/Service User)
Newgrange Residential Care Home, Waltham Cross

The team at Newgrange are all working together to create a happy and caring environment. They aim to build a home which they are proud of, and where they would choose to place their own relatives.

Residents' wellbeing is at the centre of all of decision making. Newgrange are a small care home, with only 37 bedrooms, which means their understanding of residents' needs and wishes is entirely personalised.

They...  

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Care Provided by Newgrange Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,600£1,500 - £1,700
Residential Dementia Care£1,500 - £1,800£1,600 - £1,800

Fees vary depending on individual care needs and include 24/7 care, accommodation , food laundry and activity Program

Contact Newgrange Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Newgrange of Cheshunt Ltd
  • Private Owned

Person in charge

  • Alison Wood (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (36)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors welcome at any time

Parking

  • Ample off road parking on-site

Newgrange Residential Care Home Reviews (51)

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9.9

Newgrange Residential Care Home has a Review Score of 9.9 (9.936) out of 10, based on 21 reviews in the last 2 years. Over all time Newgrange Residential Care Home has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from George W (Son of Resident) published on 15 May 2025 Submitted via Website
Overall Experience

Mum has been with Newgrange since December 2023 and has improved significantly as the months have gone by.well looked after by all staff,staff always willing to help if they can. The only thing i would like to see would be more toilets on the ground floor.

Reply from Alison Wood, Registered manager at Newgrange Residential Care Home

Thank you so much for your review. I will share with the staff, and this means a lot to them. You and I have discussed the WCs on the for use ground floor.

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Review from Tracy M (Daughter of Resident) published on 16 August 2024 Submitted via Website
Overall Experience

Our dear mum resided at Newgrange for just 6.5 weeks before she sadly passed away after a long battle with Alzheimer's. Her care at Newgrange exceeded all expectations. The love and care shown to her were exemplary and nothing was too much trouble. This support and care was shown to the family too and was much appreciated particularly as Mum started to fail. The home is beautifully appointed, bright and clean and very homely. The bedrooms are lovely with matching furniture and en suite bathrooms. Every single person we met, from managers, care staff, cooks and cleaners was so polite and friendly and had genuine care and concern for Mum and the family. We thank them all from the bottom of our hearts.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home

Wow, thank you for the kind words that you said about the home, it brought a tear to my eye reading them. Much appreciated!

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Review from L P (Grandson of Resident) published on 29 February 2024 Submitted via Website
Overall Experience
The level of care and compassion is of the highest level and can not be faulted, nothing is too much trouble. Visiting family members are treated with the same level of care and thoughtfulness too. The premises are secure and immaculately clean. The staff are so polite and at the top of their chosen profession.

I could not ask for a better place for my Nan to be cared for and know that the family have chosen the right place for Nan and that is so comforting and dispels any worries when you leave when time to go home.

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Review from Anthony B (Son-in-law of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

The staff and facilities are excellent.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home
Thank you for your kind review of our home.

We will share this with our team, it is always much appreciated to get positive feedback.

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Review from D L (Respite Resident) published on 21 December 2023 Submitted via Website
Overall Experience

I have been happy living here. I have been here just over a year and I feel I have been lucky. I am happy because it is free going, I please myself and have my own routine. The staff are pleasant and easy to get along with. They really care for me.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home

Thank you, you make our home a special place to be with your energy and positivity.

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Review from Janice R (Daughter of Resident) published on 27 November 2023 Submitted via Website
Overall Experience

Very happy with the care, all the carers are very nice and friendly towards my mum. She is always clean whenever I visit her and looks well-kept. The staff always keep me up to date as to how her well-being is and what is going on with her.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home

Thank you for the review, to constantly improve people's everyday lives makes our team very happy.

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Review from Anna R (Daughter of Resident) published on 20 November 2023 Submitted via Website
Overall Experience

The care provided by Newgrange team is excellent. Mother has settled in very well and has responded to the caring and dedicated nurses and support team, who have been attentive to all her individual needs, even her food likes and dislikes. She particularly loves music and it has been lovely to see her engaging in musical entertainment provided there. I feel a safe environment is prioritised at all times at Newgrange. High standards of cleanliness are also evident throughout.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home

It is always good to have feedback, thank you for taking the time to write. Any feedback helps us to continuously improve our service.

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Review from W A (Daughter of Resident) published on 20 November 2023 Submitted via Website
Overall Experience

Myself and my sister chose this care home for our father after an extension search nearly two years ago. There is no stone unturned for any resident, all staff are always kind, helpful and caring. Each resident has immaculately washed and ironed clothes every day, rooms cleaned daily, food is catered for everyone’s needs and fab entertainment. Simply the best.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home

What a lovely review. Thank you so much for the feedback, it brought a tear to my eye, we will print this off to show to our team!

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Review from Ruth K (Daughter of Resident) published on 14 November 2023 Submitted via Website
Overall Experience
My father has been a resident at this exceptional care home for 18 months now. I am so pleased that we found the perfect home for his needs.
All staff and management are dedicated and passionate about providing personalised care to each of their residents.
It is a small home where the carers get to know each resident’s individual needs and can cater for them accordingly.
This home is immaculately clean, the food is nutritious and varied and Dad always looks well dressed and happy. There are various activities provided each day.

I cannot praise highly enough each and every one of the friendly, caring and understanding staff at Newgrange. I am so grateful for all they do for Dad every day.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home

Thank you for your kind words, your father is a pleasure to spend time with and care for.

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Review from N B (Granddaughter of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

All the staff take great care of the residents. The activities are varied to keep them interested and to help with their dementia care. The resident seems happy and content which is the main priority for older persons.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home

Thank you for your glowing review, much appreciated. I will share it with the team. Take care,

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Review from Hilary L (Daughter of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

We have always found the care of our Father very good. The home is always clean. Our father's clothes are clean daily. His dietary needs are met. His hair and nails and skin are all well looked after. He is involved in lots of activities and enjoys the entertainment provided. The staff always know how he is and any concerns will communicate them to me and my sister. I have and will recommend this home to anyone.

Reply from Alexandra Macfarlane, Director at Newgrange Residential Care Home

Thank you for your lovely review, so much appreciated. We will share with the team.

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Review from Chris W (Son of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

The care home provides excellent care for my mum and I can’t thank them enough for what they do, always helpful with enquires and I can see a lot of care and effort goes into how my mum is cared for, I would recommend them as my mum has now been cared for, for over 2 years and even through Covid, the home ensured we could see my mum.

Reply from Alison Wood, Registered manager at Newgrange Residential Care Home
Thank you so much for taking the time to review.

It supports the team so much.

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Review from Claire A (Daughter of Resident) published on 24 June 2022 Submitted via Website
Overall Experience

My dad has been in the care home since 2019 I visited a lot of care homes but as soon as I walked into this one I knew it was the one for my dad. Everything was new then and clean and has all the latest equipment and up to date. All the staff are lovely and take really good care of him and my dad says the same. He also really enjoys the activities they put on there such as quizzes, indoor bowling and also the singers that come in. The staff always encourage my dad to join in and he always gets up to have a little dance.

Reply from Alison Wood, Registered manager at Newgrange Residential Care Home
Thank you for your kind comments, which mean a lot to the Newgrange team

Kindest regards.

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Review from S T (Daughter of Resident) published on 24 June 2022 Submitted via Website
Overall Experience

My mum has been a resident here for a year. She is content here. The staff are always on hand to offer help and go over and above for the residents. The entertainment provided is great. My mum enjoys all the extra activities. What a splendid effort from everyone regarding the jubilee party. Had an enjoyable afternoon watching everyone enjoying themselves. Keep up the good work.

Reply from Alison Wood, Registered manager at Newgrange Residential Care Home
Thank you so much for taking the time to review our home.

It is good for the staff to receive such lovely comments.

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Review from E B (Son of Resident) published on 16 June 2022 Submitted via Website
Overall Experience

My mother is coming up for 3 years residential care in the home and she has nothing but praise for how she is treated and looked after. If Mum is happy, we are happy. We have no concerns over her care and well-being.

Reply from Alison Wood, Registered manager at Newgrange Residential Care Home

Thank you very much for taking the time to provide your comments. I shall share with our team of dedicated care staff.

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Review from Susan P (Daughter of Resident) published on 14 March 2022 Submitted via Website
Overall Experience

We are really pleased and happy with the care Mum received and has received since she has been in New Grange. Before Covid hit, we had regular access to all areas of the home and could not have been more pleased with everything. Mum had been quite poorly recently and the care given to her by the staff could not have been more reassuring and kind.

Reply from Alison Wood, Registered manager at Newgrange Residential Care Home
Thank you so much for taking the time to write a review for Newgrange.

We are all very proud of our home and our support of all of our residents. It is meaningful when we hear that our work is valued.

Alison Wood, Manager

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Review from Janet T (Daughter of Resident) published on 19 November 2021 Submitted via Website
Overall Experience

My Mum was welcomed warmly into this home. The staff always listened to her needs and met them. They were flexible and understanding and willing to do anything she asked for. I know she is being well looked after.

Reply from Alison Wood, Registered Manager at Newgrange Residential Care Home

Thank you Janet for taking the time to review our home. We welcome all feedback to help us improve our service.

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Review from Belinda B (Daughter of Resident) published on 8 April 2021 Submitted via Website
Overall Experience

My mother, who is now 85, has been at Newgrange since March 2019, she is blind and deaf so she had to go into care. We were so lucky when we were asked if we would like to view this home, and a bonus was everything was new. The rooms have everything a resident needs. My mum loves singing so, although some activities she can't do they always try to include her, she calls out the bingo numbers and loves singing on the microphone. She was asked the other day if she was happy and she replied yes the staff are so helpful. The food is excellent always fresh homemade and they take note of what she likes and doesn't like. I find the home always clean and the staff can't do enough for the resident's families.

Reply from Alison Wood, Registered manager at Newgrange Residential Care Home
Thank you so much for taking the time to review our home.

I am pleased we are meeting the standards that we constantly aim to achieve and making life as rewarding as possible for Mum.

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Review from Geraldine B (Daughter of Resident) published on 7 April 2021 Submitted via Website
Overall Experience

I cannot thank all of the staff enough for their kindness towards my mum, especially in these difficult times. They have made her feel so welcomed and as part of their wider family. The care that they have given her is exceptional. We as a family appreciate everything you are doing for her. Thank you so much.

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Review from Robert C (Son of Resident) published on 30 March 2021 Submitted via Website
Overall Experience

My father has been at Newgrange for three months and I have nothing but praise for the standard of care. The staff are all very kind and compassionate and the surroundings and activity programme is superb.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 March 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 25 Sep 2024

    Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is proud to announce a remarkable milestone—its core staff team has reached a combined total of 255...

  • 10 Sep 2024

    255 Years of Dedication to Care at Newgrange! CHESHUNT, September 10th, 2024 – Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is proud to announce...

  • 10 Sep 2024

    At Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is putting on an Autumn offer of 4 weeks of Care for the price of 3...

Upcoming Events

There are no upcoming events for Newgrange Residential Care Home.

Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Newgrange Residential Care Home.

Meet the Team (8)

Alison Wood
Alison WoodJob Title:ManagerJoined: 1984

Alison helped set up Old Grange in 1984 and assisted in the establishment of Newgrange in 2002. Alison is passionate about creating the best possible environment for older people and enabling them to live their lives as normally as possible.

As registered manager she has overall responsibility for the running of the home and manages the care team to make sure they give their best at all times.

Lynda Beckett
Lynda BeckettJob Title:Deputy ManagerJoined: 1988

Lynda has worked at Newgrange and its predecessor for 20 years. Lynda is the key Duty Manager in respect of care and ensures a full and active agenda. She praises and encourages the homely atmosphere and the closeness of staff and residents which creates a really happy relaxed environment. Lynda also looks after staff rotas.

Angela Luciano
Angela LucianoJob Title:Team LeaderJoined: 2018

Angela is a native Italian speaker, so is able to converse well with our Italian residents. She has been an integral part of our team for the past 5 years. She is an outstanding carer and always puts the interests of the resident first.

Charlie Terry
Charlie TerryJob Title:ManagerJoined: 2019

Charlie is medication lead and deals with residents, their families and Next of Kin in the care Planning of our residents

Maria Defoe
Maria DefoeJob Title:Floor ManagerJoined: 2002

Maria has been with the company since 2002. Maria is passionate about delivering high-quality care to our residents and leads by example. She is fluent in Italian and speaks Spanish. She is our coach for End of Life Care, she promotes dignity and respect and shows compassion to our resident’s families.

Sheila Nyanzu
Sheila NyanzuJob Title:Healthcare AssistantJoined: 2019

Sheila has been at Newgrange since 2019, she is one of our Night Care Assistants. She has a warm, bubbly personality which the residents connect well with.

Lucy Montouri
Lucy MontouriJob Title:HousekeeperJoined: 1998

Lucy and team ensure the home is spotless and welcoming. Whether it's a bedroom, a bathroom or the living areas everywhere is fresh and ready.

Stacie Wingrove
Stacie WingroveJob Title:Chef/Kitchen assistantJoined: 2018

Stacey believes fresh, home cooked food is the best and that good nutrition is crucial for care residents. Mealtimes are one of the highlights of the day.

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