
The staff are so polite and at the top of their chosen profession.L P(Grandson of Resident/Service User)

I feel a safe environment is prioritised at all times at Newgrange.Anna R(Daughter of Resident/Service User)

There is no stone unturned for any resident, all staff are always kind, helpful and caringW A(Daughter of Resident/Service User)

The staff are so polite and at the top of their chosen profession.L P(Grandson of Resident/Service User)

I feel a safe environment is prioritised at all times at Newgrange.Anna R(Daughter of Resident/Service User)

There is no stone unturned for any resident, all staff are always kind, helpful and caringW A(Daughter of Resident/Service User)

The team at Newgrange are all working together to create a happy and caring environment. They aim to build a home which they are proud of, and where they would choose to place their own relatives.
Residents' wellbeing is at the centre of all of decision making. Newgrange are a small care home, with only 37 bedrooms, which means their understanding of residents' needs and wishes is entirely personalised.
They...
Care Provided by Newgrange Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees vary depending on individual care needs and include 24/7 care, accommodation , food laundry and activity Program
The price(s) shown are provided by the care home. Contact Newgrange Residential Care Home for full pricing details and T&Cs.
Contact Newgrange Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Newgrange of Cheshunt Ltd
- Private Owned
Person in charge
- Alison Wood (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
- Number of floors: 1
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (36)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time
Parking
- Ample off road parking on-site
Newgrange Residential Care Home Reviews (51)
Newgrange Residential Care Home has a Review Score of 9.9 (9.936) out of 10, based on 21 reviews in the last 2 years.
Over all time Newgrange Residential Care Home has 51 reviews.
Mum has been with Newgrange since December 2023 and has improved significantly as the months have gone by.well looked after by all staff,staff always willing to help if they can. The only thing i would like to see would be more toilets on the ground floor.
Thank you so much for your review. I will share with the staff, and this means a lot to them. You and I have discussed the WCs on the for use ground floor.
Our dear mum resided at Newgrange for just 6.5 weeks before she sadly passed away after a long battle with Alzheimer's. Her care at Newgrange exceeded all expectations. The love and care shown to her were exemplary and nothing was too much trouble. This support and care was shown to the family too and was much appreciated particularly as Mum started to fail. The home is beautifully appointed, bright and clean and very homely. The bedrooms are lovely with matching furniture and en suite bathrooms. Every single person we met, from managers, care staff, cooks and cleaners was so polite and friendly and had genuine care and concern for Mum and the family. We thank them all from the bottom of our hearts.
Wow, thank you for the kind words that you said about the home, it brought a tear to my eye reading them. Much appreciated!
I could not ask for a better place for my Nan to be cared for and know that the family have chosen the right place for Nan and that is so comforting and dispels any worries when you leave when time to go home.
The staff and facilities are excellent.
We will share this with our team, it is always much appreciated to get positive feedback.
I have been happy living here. I have been here just over a year and I feel I have been lucky. I am happy because it is free going, I please myself and have my own routine. The staff are pleasant and easy to get along with. They really care for me.
Thank you, you make our home a special place to be with your energy and positivity.
Very happy with the care, all the carers are very nice and friendly towards my mum. She is always clean whenever I visit her and looks well-kept. The staff always keep me up to date as to how her well-being is and what is going on with her.
Thank you for the review, to constantly improve people's everyday lives makes our team very happy.
The care provided by Newgrange team is excellent. Mother has settled in very well and has responded to the caring and dedicated nurses and support team, who have been attentive to all her individual needs, even her food likes and dislikes. She particularly loves music and it has been lovely to see her engaging in musical entertainment provided there. I feel a safe environment is prioritised at all times at Newgrange. High standards of cleanliness are also evident throughout.
It is always good to have feedback, thank you for taking the time to write. Any feedback helps us to continuously improve our service.
Myself and my sister chose this care home for our father after an extension search nearly two years ago. There is no stone unturned for any resident, all staff are always kind, helpful and caring. Each resident has immaculately washed and ironed clothes every day, rooms cleaned daily, food is catered for everyone’s needs and fab entertainment. Simply the best.
What a lovely review. Thank you so much for the feedback, it brought a tear to my eye, we will print this off to show to our team!
All staff and management are dedicated and passionate about providing personalised care to each of their residents.
It is a small home where the carers get to know each resident’s individual needs and can cater for them accordingly.
This home is immaculately clean, the food is nutritious and varied and Dad always looks well dressed and happy. There are various activities provided each day.
I cannot praise highly enough each and every one of the friendly, caring and understanding staff at Newgrange. I am so grateful for all they do for Dad every day.
Thank you for your kind words, your father is a pleasure to spend time with and care for.
All the staff take great care of the residents. The activities are varied to keep them interested and to help with their dementia care. The resident seems happy and content which is the main priority for older persons.
Thank you for your glowing review, much appreciated. I will share it with the team. Take care,
We have always found the care of our Father very good. The home is always clean. Our father's clothes are clean daily. His dietary needs are met. His hair and nails and skin are all well looked after. He is involved in lots of activities and enjoys the entertainment provided. The staff always know how he is and any concerns will communicate them to me and my sister. I have and will recommend this home to anyone.
Thank you for your lovely review, so much appreciated. We will share with the team.
The care home provides excellent care for my mum and I can’t thank them enough for what they do, always helpful with enquires and I can see a lot of care and effort goes into how my mum is cared for, I would recommend them as my mum has now been cared for, for over 2 years and even through Covid, the home ensured we could see my mum.
It supports the team so much.
My dad has been in the care home since 2019 I visited a lot of care homes but as soon as I walked into this one I knew it was the one for my dad. Everything was new then and clean and has all the latest equipment and up to date. All the staff are lovely and take really good care of him and my dad says the same. He also really enjoys the activities they put on there such as quizzes, indoor bowling and also the singers that come in. The staff always encourage my dad to join in and he always gets up to have a little dance.
Kindest regards.
My mum has been a resident here for a year. She is content here. The staff are always on hand to offer help and go over and above for the residents. The entertainment provided is great. My mum enjoys all the extra activities. What a splendid effort from everyone regarding the jubilee party. Had an enjoyable afternoon watching everyone enjoying themselves. Keep up the good work.
It is good for the staff to receive such lovely comments.
My mother is coming up for 3 years residential care in the home and she has nothing but praise for how she is treated and looked after. If Mum is happy, we are happy. We have no concerns over her care and well-being.
Thank you very much for taking the time to provide your comments. I shall share with our team of dedicated care staff.
We are really pleased and happy with the care Mum received and has received since she has been in New Grange. Before Covid hit, we had regular access to all areas of the home and could not have been more pleased with everything. Mum had been quite poorly recently and the care given to her by the staff could not have been more reassuring and kind.
We are all very proud of our home and our support of all of our residents. It is meaningful when we hear that our work is valued.
Alison Wood, Manager
My Mum was welcomed warmly into this home. The staff always listened to her needs and met them. They were flexible and understanding and willing to do anything she asked for. I know she is being well looked after.
Thank you Janet for taking the time to review our home. We welcome all feedback to help us improve our service.
My mother, who is now 85, has been at Newgrange since March 2019, she is blind and deaf so she had to go into care. We were so lucky when we were asked if we would like to view this home, and a bonus was everything was new. The rooms have everything a resident needs. My mum loves singing so, although some activities she can't do they always try to include her, she calls out the bingo numbers and loves singing on the microphone. She was asked the other day if she was happy and she replied yes the staff are so helpful. The food is excellent always fresh homemade and they take note of what she likes and doesn't like. I find the home always clean and the staff can't do enough for the resident's families.
I am pleased we are meeting the standards that we constantly aim to achieve and making life as rewarding as possible for Mum.
I cannot thank all of the staff enough for their kindness towards my mum, especially in these difficult times. They have made her feel so welcomed and as part of their wider family. The care that they have given her is exceptional. We as a family appreciate everything you are doing for her. Thank you so much.
My father has been at Newgrange for three months and I have nothing but praise for the standard of care. The staff are all very kind and compassionate and the surroundings and activity programme is superb.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 March 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 25 Sep 2024
Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is proud to announce a remarkable milestone—its core staff team has reached a combined total of 255...
- 10 Sep 2024
255 Years of Dedication to Care at Newgrange! CHESHUNT, September 10th, 2024 – Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is proud to announce...
- 10 Sep 2024
At Newgrange Residential Care Home, a premier provider of elderly care services in Cheshunt, is putting on an Autumn offer of 4 weeks of Care for the price of 3...
There are no upcoming events for Newgrange Residential Care Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Newgrange Residential Care Home
- 07 Dec 2023Recipient: Newgrange Residential Care Home
- 30 Nov 2023Recipient: Newgrange Residential Care Home
Accreditations
There are no accreditations posted yet for Newgrange Residential Care Home.
Meet the Team (8)

Alison helped set up Old Grange in 1984 and assisted in the establishment of Newgrange in 2002. Alison is passionate about creating the best possible environment for older people and enabling them to live their lives as normally as possible.
As registered manager she has overall responsibility for the running of the home and manages the care team to make sure they give their best at all times.

Lynda has worked at Newgrange and its predecessor for 20 years. Lynda is the key Duty Manager in respect of care and ensures a full and active agenda. She praises and encourages the homely atmosphere and the closeness of staff and residents which creates a really happy relaxed environment. Lynda also looks after staff rotas.

Angela is a native Italian speaker, so is able to converse well with our Italian residents. She has been an integral part of our team for the past 5 years. She is an outstanding carer and always puts the interests of the resident first.

Charlie is medication lead and deals with residents, their families and Next of Kin in the care Planning of our residents

Maria has been with the company since 2002. Maria is passionate about delivering high-quality care to our residents and leads by example. She is fluent in Italian and speaks Spanish. She is our coach for End of Life Care, she promotes dignity and respect and shows compassion to our resident’s families.

Sheila has been at Newgrange since 2019, she is one of our Night Care Assistants. She has a warm, bubbly personality which the residents connect well with.

Lucy and team ensure the home is spotless and welcoming. Whether it's a bedroom, a bathroom or the living areas everywhere is fresh and ready.

Stacey believes fresh, home cooked food is the best and that good nutrition is crucial for care residents. Mealtimes are one of the highlights of the day.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newgrange Residential Care Home to verify any information. View our terms and conditions. Newgrange Residential Care Home has an Enhanced Service -more info.