Vesta Lodge

Quantum Care Ltd, Watling View, St Albans AL1 2PB
Review Us
9.5 62 Reviews
  • Vesta Lodge, St Albans
Vesta Lodge is situated in a quiet residential area of St. Albans and offers residential care, specialist dementia care and respite care as well as a day care centre for older people.

Inside the home there are plenty of spaces for residents to relax and socialise, including comfortable lounges and lovely en suite bedrooms which come complete with everything residents need to feel at home.

Outside of Vesta Lodge, the landscaped gardens are the perfect place to unwind during the spring and summer months.

Vesta Lodge's activity worker works with residents to designs a range of activities to keep residents engaged and looking forward to each day.
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Care Provided by Vesta Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1270

Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


We are a not-for-profit care organisation and do not pay dividends to shareholders. All profits are used to deliver high quality care.

These prices are only a guideline, please contact Vesta Lodge to find out the exact price for your requirements.

Contact Vesta Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Vesta Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jade Toyloy (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)

Visiting

  • Visitors welcome at all times

Parking

  • Parking is available on site

Vesta Lodge Reviews (62)

9.5

Vesta Lodge has a Review Score of 9.5 (9.503) out of 10, based on 13 reviews in the last 2 years.
Over all time Vesta Lodge has 62 reviews.

Overall Experience
  • 43
  • 17
  • 2
  • 0
  • 0
Date Published
  • 62
  • 3
  • 3
  • 13
  • 49
Reviewer Connection to Vesta Lodge
  • 23
  • 8
  • 7
  • 5
  • 4
  • 4
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Christina L (Daughter of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After every weekly visit, I drive away knowing my mother is in the best possible hands. As I was signing out I could see staff leading residents to the various dining rooms unaware they were being observed. The kindness and care (not patronising) the staff give is wonderful.
We feel welcome visiting
and the home is bright fresh and well furnished, it's like a lovely hotel where residents can join in activities or have peace in well-appointed rooms. Staff are always helpful if our family have any queries, and I cannot rate them highly enough it really is the next best place after home,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joyce H (Wife of Resident) published on 10 August 2016 Submitted via Website • Report
Overall Experience 3.0 out of 5
When my husband was found unconscious at Vesta Lodge and taken to Watford General, his 9ct gold watch went missing. He died on 14 May. They did not appear to do proper searches. A mug also went missing but was found when a man in a uniform, with police on it, paid them a visit. No watch has even been
found. There were no locked drawers/cupboards in his room, which there should have been. No apology ever received, only letters demanding payment for care fees. This incident has been very unpleasant and upsetting as he always wore the watch. I have very little in the way of his personal possessions, they did not seem to care about the loss.
Reply from Debbie Gilard, Communications Manager at Vesta LodgeAt Quantum Care, the health, safety and well-being of our residents is our utmost priority, and we are therefore really disappointed that despite extensive and on-going searches, we have been unable to resolve this matter to the satisfaction of this relative. All new residents are advised to take out insurance for personal items of value brought into the home. Where requested, a locked drawer will be provided in each bedroom.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.503)

Overview of Review Score

The Review Score of 9.5 (9.503) out of 10 for Vesta Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.678 for Vesta Lodge is calculated as follows: ( (111 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 152 Ratings = 4.678
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Vesta Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Sep 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Ivan

Ivan Panev

Job Title: Home Manager

I started my career in August 2017 as a Care Assistant, and I progressed to Home Manager, passing through all positions until my current one.


I believe in people’s values and respect. I love working with people from different cultures. Open and honest communication is very important to me, and I found that Rhythm Of Life is a unique approach to providing person-centred care.

Ebun

Ebun Awofisayo

Job Title: Deputy Home Manager

The Deputy Home Manager shares responsibility with the Home Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Home Managers are capable and driven to provide the best of everything for their residents.

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Geoffrey Devall

Job Title: Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents, we help to create menus to meet their needs and suit their tastes.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Vesta Lodge to verify any information. View our terms and conditions. Vesta Lodge has an Enhanced Service - more info.