Vesta Lodge

Other reviews here mention the great facilities for residents - and my aunt is settling in well - but I wanted to focus on the wise and compassionate support that my family received from the manager at Vesta Lodge, which has made a huge difference for us. The manager's kindness was so reassuring for us at a very painful time, and her wise words have helped us to not only do what's best for our aunt but to take better care of her partner; she removed a lot of guilt and anxiety from this difficult situation (which were helping no one). It's the people that make these places, isn't it, at the end of the day, and we feel very lucky that this team are there for us. Thanks all!

The admin staff are very polite and welcoming. The care manager is always willing to listen to us and to resolve any issues we may have. The carers are helpful and treat my husband with care and respect. The staff overall are brilliant. The rooms could be cleaner.

As purely a person visiting a resident, I have nothing but praise for the care she receives.

Vesta Lodge has been a very positive experience for my Mum and our whole family. I am so grateful that everyone has taken the time to get to know my Mum really well. I feel that she is always treated with dignity, kindness and respect. Thank you to the manager and all her team, particularly all the carers on Mum's unit.

My experience so far has been positive. My Dad came initially for respite as a family we decided his needs were better met at Vesta Lodge. He is safe, has a routine, food and contact with others. The staff have been supportive and available. I would like my Dad to have more exercise, he was previously very active so combined, his lack of exercise and three meals a day, he has put on a lot of weight. My concern is health implications. I have discussed this with staff. Otherwise, the placement currently meets my Dad's needs. Thanks.

Hot meals could be warmer.

Clean. Lovely staff. Well-run.

Very happy, very good and pleased.

Our 100-year-old aunt has been in Vesta Lodge Care Home since January 2023 and we have been extremely impressed by the quality of care provided by the staff there. She is always clean and well-dressed and her room is always spotless. All the staff are caring and thoughtful and take time to talk to her and make her feel at home. Communication between the manager, carers and admin staff is excellent and they are all fully aware of how she is and of any issues she may have. She is very settled and very appreciative of how she is being looked after – as are we.

My mother has lived in Vesta Lodge for nearly three years. Whenever I have enquired, I have been given an update on how she is and how well she has eaten and drunk. Mum enjoys the meals. I have been informed by the care team if she has ever been referred to the doctor or had a visit from the district nurse. Mum enjoys having hair do's from the visiting hairdresser, the staff made a huge effort for her 104th birthday: dressing her in her special outfit as requested, providing a beautifully decorated cake, flowers, chocolates and a balloon. The manageress deputy manager and some carers popped in to wish her a happy birthday. All the staff are pleasant, polite and helpful when we visit.

Very happy with the care and attention provided.

We have been extremely pleased with the care and support my dad has been given. The staff are always so friendly, helpful and polite. We're impressed with the cleanliness of the home and the fact that it never smells, which can be the case in other homes. The staff are very efficient and always call should there be any changes in my father or any falls. We are in awe of how all the staff keep so cheerful, in what must be very exhausting and difficult circumstances. Thank you all. Food is fab too.

The care home is very clean and comfortable. It is generally well-maintained, and the amenities are good. The garden is very pleasant, unfortunately not so well maintained as in the past due to a lack of staff and input from relatives. We fully appreciate the difficulties arising from Covid and believe every possible care has been exercised. We know how hard they work and the difficulty in recruiting suitable staff. The management and care staff are excellent. We are very grateful for their care and dedicated service.

My wife recently had a ten-week respite stay in this home. This is a truly wonderful home run by a very kind, caring manager and supported by a team of equally caring people. I thoroughly recommend the home.

Mum moved into Vesta Lodge a few months ago following several falls and hospital admissions. She had previously always wanted to remain in her own home for as long as possible, but the helpful, kind, professional and caring staff and management have meant that she settled in really quickly and now prefers being at Vesta Lodge. She is now much better cared for than previously and much safer and more content. She is treated with dignity and the carers/management also work well with family members to make sure their residents receive the best possible individual care. We looked at a number of care homes before choosing Vesta Lodge and I am very happy with the decision.

Since my mum arrived at Vesta Lodge at the beginning of March 2021 the manager and all the care staff have been so welcoming and caring to make her feel comfortable and so looked after in her new surroundings. She has settled in so well and looks amazing. She has taken part in activities and has also been able to sit in the lovely gardens due to the lovely weather. As a family we feel we now have peace of mind knowing she is being so well looked after.

I am so relieved my husband is now at Vesta Lodge. The care, compassion and patience all the staff show him is so reassuring to a relative. He had a very difficult time before Vesta and I thought he would not settle easily but in the 3 weeks he has been there I am amazed at how well is doing. The Chef is doing an amazing job with his food issues, in fact, the whole team have made him feel welcome and are helping him adjust to a new way of living. The patience everyone shows him is amazing and I now have peace of mind knowing he is in the best place possible.

I would like to thank all the care home staff for the way they are all looking after my mother in these very difficult times. My mother is almost 90, frail but in good spirits. She has fought off covid and has recently fractured her collar bone. The staff are looking after her well and keep me fully in the picture. Mum is pleased to be at Vesta Lodge and tells me how kind the staff are.

Vesta Lodge provides a very high standard of care to its residents. The atmosphere is always very welcoming and cleanliness is of a high standard. The communication with relatives is excellent. The manager will regularly telephone relatives to give personal updates. Her management throughout the Covid pandemic cannot be faulted. She keeps us fully updated and is always raising the spirits of her residents with her singing.

My 96-year-old mother has now been a resident in Vesta Lodge for the last seven years. I cannot recommend this care home more highly. Both my brother and our families hoped we would be able to care for my mother at home, but this was not possible. Every time I drive away from visiting my mother, I am thankful that she is happy and content and so well looked after. Her grandchildren and great-grandchildren love to visit because of the friendly atmosphere. The staff are caring and professional, and we are always kept up-to-date about her health and care. The home is very well maintained, and the food is of very high quality. I have observed over the years that each resident is treated as an individual, and while a care home can never replace their own home, the staff work hard to make it the next best thing.