
Such a warm and welcoming atmosphere. The staff are all amazingErin B(Daughter-in-law of Resident/Service User)



Such a warm and welcoming atmosphere. The staff are all amazingErin B(Daughter-in-law of Resident/Service User)



Wisden Court is a purpose-built 54 bedroom care home in Stevenage. This spacious home is comprised of five individual residential suites each with its own lounge, dining room and fully equipped kitchenette. Wisden Court provides expert care for older people, including those living with dementia.
Wisden Court strives to create a homely environment and provide all the comforts of good food, good company and friendly staff, in a calm and restful...
Care Provided by Wisden Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Wisden Court for full pricing details and T&Cs.
Contact Wisden Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Sarah Humberstone (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (54)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
Wisden Court Reviews (104)
Wisden Court has a Review Score of 9.7 (9.730) out of 10, based on 12 reviews in the last 2 years.
Over all time Wisden Court has 104 reviews.
It's a very friendly environment, staff so caring and welcoming. My mother is so happy here and always relaxed. Thanks!
The care provided to my nan has been outstanding. She is always happy and talkative. The staff are also very kind towards our family members and have been very compassionate whilst we go through a bereavement. Nan loves being here and also doing the activities and the outings. She's a lot happier and settled.
This was my uncle's second visit; when we spoke after each visit he has said that he was well cared for and had a generally good time. He enjoyed the food and all his needs were met.
My sister is more than happy here.
My grandparents have lived happily at Wisden Court for many years/months now. I cannot thank the staff (especially the managers) enough for the care and support they have given myself and my family. We are always met with warmth and my relatives are always clean, happy and healthy. I feel safe knowing they are looked after by such kind and considerate staff.
My nan has been a permanent resident for four years roughly and I am happy with the care and treatment she receives. It is a safe and friendly environment and I would recommend the home to friends, family and strangers if asked.
All staff are welcoming to residents and family/friends. The communal areas and private rooms are always clean. The choice of meals are excellent and staff always try to adjust these options if they do not suit. Care is taken on the residents suitable dresswear and help is always on hand to help residents chose the right type of clothing for outdoor activities.
My mother has been staying at Wisdom Court for 2 weeks' respite. The carers and management are marvellous - very kind and patient with my mum who has Vascular Dementia. When my mum gets too ill for me to care for her, I will be putting her into Wisdom Court full-time.
My mother-in-law was in during July for respite and seemed to enjoy her stay very much.
Everybody is friendly and caring.
The staff are happy and caring, a credit to their profession.
I would like to thank the home's manager for everything she does. She has made both my mother and father's life better.
This is not my mums first visit in fact she has been cared for here at least three visits but they total about 12 weeks. So I do feel qualified to say that mum has been cared for very well her emotional and care needs were met and exceeded. The home has had a makeover and this has improved the surroundings but the same quality of happy caring staff do a fabulous job and I've noticed an increase of activities for service users and my mum who has dementia came out very happy and animated it really improved her mental mood. Well done to the managers and the team! Thank you!
Generally no complaints. However would appreciate more continuity of care, my mother just gets used to the main carer after 3 days on duty then that carer is off for 3 days and a new carer has to take over, this is confusing for mum who has dementia. Mum has expressed the wish to have one to one conversations with carers, this doesn't happen very often and in fact never when a "stand in" carer takes over. While senior member of caring staff are away, the younger stand-ins have been plaiting each others hair! Residents don't seem to be asked what they want to watch on TV find it's what the carer wants to watch in some cases.
The care given by all staff is no less that the equivalent of the love given by our family. My Mother-in-Law is flourishing, her communication skills have improved because the surroundings of Wisden Court stimulate her. Most importantly, even with her limited ability to communicate today, my Mother-in-Law said: "This is a lovely place".
She is happy at Wisden Court, and that is all that matters, I only hope we can get her a permanent residency here.
My mum has been treated very well at this home. The staff are really caring and helpful. Everyone goes that extra bit further for the clients. My family and I want to say a big thank you for your care.
Find care home very friendly, staff amazing, my mother very happy which is the main thing.
Mum was resident at Wisden Court for six months. The staff are all outstanding. The care mum received especially during the last few weeks of her life, was professional, dignified and loving. We were so pleased she was able to pass away peacefully in a place we always considered her home among st people who really cared for her. The carers who looked after mum loved and respected her and mum loved them. As relatives we were always made very welcome and also felt like part of the "family". We were well looked after and supported. Really can't find fault with this lovely, friendly, homely place.
My father who has just died, aged 93, has been in care home for 5 years. I have only good memories of my fathers stay there. What lovely friendly carers. His last five years are a trip to Southend, parties, singsongs. Lovely Christmas and birthday cakes. The food at this home was **** stars and my dad liked his food!! His room was always clean and tidy and my dad was always clean and tidy too, my sisters and i were always welcomed at this home. I have only praise for these hard working and dedicated carers.
Mum has been a resident for five months, initially in respite care, and then in permanent care. The help we received from the manager in getting her into permanent care was first-class. Mum's daily care needs are well met and she is settled and happy. Staff are very friendly and welcoming, and treat the resident's with dignity. Mum enjoys the food, which looks delicious. (the cakes are wonderful!) Staff are easy to approach with any concerns, and feedback on issues is generally good.
Very pleased the way my wife is looked after. Clothes I buy for my wife I often see them on other residents which I am not keen on.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (25) & Events (0)
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
- 04 Aug 2026
Residents at Wisden Court care home, part of the Runwood Homes group, enjoyed a visit to Tallis House, also part of the Runwood Homes group, where they spent a wonderful...
- 04 Aug 2026
Residents at Wisden Court care home, part of the Runwood Homes group, enjoyed a visit to Tallis House, also part of the Runwood Homes group, where they spent a wonderful...
There are no upcoming events for Wisden Court.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Wisden Court.
Meet the Team (4)

Hi, I am Sarah, the registered manager at Wisden Court. I have had the pleasure of working at Wisden Court for over 24 years. I have a passion for Dementia Care and a determination to provide high standards of quality person-centred care. I am dedicated to continuously improving our services, providing a home-from-home for our residents and facilitating an ideal safe environment for our residents, staff, families, and friends too! I welcome you to visit our home and meet the caring, dedicated team. We look forward to answering any questions or enquiries you may have.

My name is Cherry, and I’ve had the privilege of being the Home Administrator at Wisden Court for the past 10 years. I’m truly passionate about my role, and I love engaging with the residents, taking part in activities, and making each day as enjoyable as possible. Every day brings something new, which keeps me motivated and excited about my work.
I hold an NVQ Level 3 in Business Administration and a Level 3 QCF/NVQ-accredited apprenticeship in Customer Service. I also enjoy dressing up to bring smiles to the faces of our residents and brighten their day. Outside of work, I cherish spending quality time with my family and friends.

I began working at Wisden Court as a Domestic in December 2023 and was promoted to Housekeeper in July 2024.
I truly enjoy supporting the residents; they are wonderful people.The management team is very supportive of my role, and the staff are always friendly and welcoming.

I began my career as a Chef before exploring a different path.
In May 2023, I joined Wisden Court as a Cook, and I occasionally support the home as a Carer.I truly enjoy every aspect of my job—especially working alongside such great staff members and caring for our wonderful residents. What’s not to love?
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