Wisden Court

Very relaxed, clean and staff very polite and helpful. They take care of the residents with care and respect.

The staff are lovely. My mother is in the best of hands and I do not have to worry.

Wisden Court is an excellent facility - the staff are great, facilities are excellent. My mum is a relatively recent arrival at Wisden Court although she has previously stayed in respite care at Wisden Court.

Your relative would be very happy in this home.

Thank you.

I’m so pleased to say my Nan is now a permanent resident at Wisden Court and I couldn’t be happier. She is safe, happy and has 24/7 support and care. The food is wonderful, accommodation beautiful and clean, all staff are attentive and caring and the management have guided us every step of the way. It has been a lot easier to move Nan with the assistance of Wisden Court and I will forever be grateful to the team.

My husband stayed at Wisden Court for respite care for 6 days while I had a break from caring for him. I am very pleased with the care he received and grateful for the break I was able to have.

The carers are excellent, they really do care and my sister in law loves them.

It's a very friendly environment, staff so caring and welcoming. My mother is so happy here and always relaxed. Thanks!

The care provided to my nan has been outstanding. She is always happy and talkative. The staff are also very kind towards our family members and have been very compassionate whilst we go through a bereavement. Nan loves being here and also doing the activities and the outings. She's a lot happier and settled.

This was my uncle's second visit; when we spoke after each visit he has said that he was well cared for and had a generally good time. He enjoyed the food and all his needs were met.

My sister is more than happy here.

My grandparents have lived happily at Wisden Court for many years/months now. I cannot thank the staff (especially the managers) enough for the care and support they have given myself and my family. We are always met with warmth and my relatives are always clean, happy and healthy. I feel safe knowing they are looked after by such kind and considerate staff.

My nan has been a permanent resident for four years roughly and I am happy with the care and treatment she receives. It is a safe and friendly environment and I would recommend the home to friends, family and strangers if asked.

All staff are welcoming to residents and family/friends. The communal areas and private rooms are always clean. The choice of meals are excellent and staff always try to adjust these options if they do not suit. Care is taken on the residents suitable dresswear and help is always on hand to help residents chose the right type of clothing for outdoor activities.

My mother has been staying at Wisdom Court for 2 weeks' respite. The carers and management are marvellous - very kind and patient with my mum who has Vascular Dementia. When my mum gets too ill for me to care for her, I will be putting her into Wisdom Court full-time.

My mother-in-law was in during July for respite and seemed to enjoy her stay very much.

Everybody is friendly and caring.

I would like to thank the home's manager for everything she does. She has made both my mother and father's life better.

This is not my mums first visit in fact she has been cared for here at least three visits but they total about 12 weeks. So I do feel qualified to say that mum has been cared for very well her emotional and care needs were met and exceeded. The home has had a makeover and this has improved the surroundings but the same quality of happy caring staff do a fabulous job and I've noticed an increase of activities for service users and my mum who has dementia came out very happy and animated it really improved her mental mood. Well done to the managers and the team! Thank you!

Generally no complaints. However would appreciate more continuity of care, my mother just gets used to the main carer after 3 days on duty then that carer is off for 3 days and a new carer has to take over, this is confusing for mum who has dementia. Mum has expressed the wish to have one to one conversations with carers, this doesn't happen very often and in fact never when a "stand in" carer takes over. While senior member of caring staff are away, the younger stand-ins have been plaiting each others hair! Residents don't seem to be asked what they want to watch on TV find it's what the carer wants to watch in some cases.