Woodside

The Old Vicarage, Slip End, Luton LU1 4BJ
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9.8 66 Reviews
  • Woodside, Luton
Woodside stands in an acre of private grounds and enjoys wonderful views over the Bedfordshire and Hertfordshire landscape.

Woodside is nestled in a quiet village of Slipend located in close proximity of Central Bedfordshire, Luton and Hertfordshire.

The home has great accessibility and close to the M1 Motorway making it 30 miles from both London and Buckinghamshire.

The home provides a high standard of accommodation for up to 37 residents. The property which is divided into 3 floors was once a former vicarage to St Andrew's parish next door.

A new wing was added in 2021 providing an additional 10 large bedroom with en-suite wet room facilities.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1450
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1550

Fees include all meals, accommodation , heat, light, power, laundry services, activities.


Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips

These prices are only a guideline, please contact Woodside to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Mihaela Sultan (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (10)

Woodside Reviews (66)

Total of 66, showing 41-60
9.8

Woodside has a Review Score of 9.8 (9.820) out of 10, based on 26 reviews in the last 2 years. Over all time Woodside has 66 reviews.

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Review from Julie T (Daughter of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Woodside for 9 months now and I can honestly say that I wouldn't want her to be anywhere else. The quality of care shown by the manager and her team has been excellent. Throughout lockdown the manager was constantly in touch letting us know Mum was OK, this was very reassuring.

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Review from Katie D (Granddaughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to praise the manager and her staff, what a lovely, kind caring person the manager really is. My nana has recently gone into her new forever home and in these horrible uncertain times it’s been really hard and worrying about finding my nan the right place, we are sure we have made
the right decision. We have had plenty of help and reassurance that has certainly put our minds at ease. The manager completely has the right attitude and puts her residents first I can clearly see this, it’s not very often you come across these sort of people in life. Well done Woodside I appreciate all of you’re kindness and taking care of my nana means the world and more.

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Review from Carol G (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The last three months have been really tough not being able to visit my Dad who has been a resident at woodside for just over 2 years
I have been so touched and reassured by the commitment of the staff and particularly the home's manager who has kept us updated and shown true transparency and compassion
to not only the residents but to the families too.
Since her appointment we have seen the home flourish into a family unit, the staff appear so happy and show true togetherness, having witnessed this first hand it gave me peace of mind that my father would be cared for to the highest of quality whilst the "lockdown" thank you so much you're all incredible

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Review from Graham S (Husband of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The situation over the last three months during the COVID-19 crisis has been extremely challenging for residents, staff and relatives. My wife has been resident in the home throughout the period. The manager and staff have been excellent in keeping me and my family updated on the situation, developments
in the home and how my wife is through emails, the closed Facebook group and phone calls. They have also facilitated regular contact with my wife through FaceTime.


I and our two sons can't thank them enough for their love, care and consideration.

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Review from Brenda B (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to firstly give my heartfelt thanks to all the staff and the home manager at Woodside.
Throughout this tough time, I have been supported and reassured at all times and the Manager has done everything in her power to give my family peace of mind.
I know that Woodside had COVID however
the home fought and remained united and strong.
They gave us regular updates and supported and loved my father like one of their own family.
I am forever grateful. You’re all wonderful.

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Review from J A (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On my first visit, my first impressions were I thought it looked rather unloved from the outside but on going inside, I was very impressed by the friendly, helpful staff who always offer me a drink. The staff are very attentive and the manager also excellent. They try to keep the patients entertained
and they are very good at communicating with the families.

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Review from M C (Friend of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers are very good to my best friend and when I ask a question they are very helpful. He had a bad stroke and cannot talk and no movement in one of his arms. They have the care and passion to listen to his very little speech but they seem to get to know what he wants and they do very
well for him.

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Review from Paula L (Daughter of Resident) published on 5 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since our father has lived at Woodside his health has greatly improved: he's gained weight, has had no infections and no hospital admissions. He has his personal possessions around him, which give him great comfort.


Our father has been diagnosed with dementia. He now takes medication and we are

pleased to see that his dementia hasn't deteriorated at all in the past 6 months. We think this is because he has no stress, he has good health, he's made positive relationships with his care staff, he's never lonely and he's well cared for.


There are a number of staff that I see on a regular basis - we visit weekly. They are courteous and caring and they listen to our father - who can be vocal with his needs (and rightly so as he's trying to maintain his dependence as much as he can).


We would like to thank the kind caring staff. As a family, we have worked hard to make this placement work for our father, as this will be the last home he knows. I am glad we have chosen Woodside.

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Review from John G (Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manager and staff are excellent and they are very helpful and made my stay to be happy.

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Review from Shelagh B (Sister of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They took good care of my sister in her 'hour of need' showing a lot of patience and understanding of her needs.

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Review from Mick H (Son of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father experienced the highest class of care from everyone at Woodside in the last months of his life and chose to stay there instead of going home. I was very impressed with his care and enjoyed the meetings with the management and all other staff and the happy atmosphere that the home had about
the place. I was kept up to date very regularly about anything that was happening. Overall I was happy that I had found a place where my father was happy and looked after by amazing staff and I would recommend Woodside care home to everybody I know who needs top care for great value. Many thanks to all the staff and management. Thanks very much.

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Review from Heer S (Son of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not ask for a better place for my mother. Staff are wonderful and caring and nothing is too much trouble if they can help they will. Special mention to the home manager who is doing a great job managing this nursing home.
I would recommend this home to everyone.

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Review from Shiv V (Nephew of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great care home with superb staff, who have made my family very welcome to their community. I highly recommend this care home.

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Review from Oliver S (Great-grandson of Resident) published on 7 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with all the staff and the high standard of care. We moved Grandad from another care home to Woodside, and he settled in quickly, with all the staff making him feel really welcome. There is a lovely friendly atmosphere as soon as you walk through the front door.

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Review from Thelma B (Respite Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a very enjoyable stay.

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Review from C D B (Son of Resident) published on 26 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care Home Manager is brilliant.
Care Home Nurses are competent and effective.
Care Home Carers are loving, kind, and take time to help the people in their care - e.g. with eating/drinking.
Other Care Home staff (catering, entertainment, cleaning) are just as good.
Agency staff are a bit variable.
Mum
went into Woodside for respite care when we could no longer look after her at home. She became a permanent resident when her condition worsened. She died at Woodside in September 2018.

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Review from R F (Cousin of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin, having been accepted by the home for respite care as the result of a fall and being confused, has already shown signs of improvement as the result of the kind and patient care she has received from the staff. Also from the regular meals, pleasant room and surroundings. She seems content and
appreciates the company of other residents and realises that she no longer is worried by the stress of having to manage her everyday life as a single person on her own.

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Review from Harriet (Daughter of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very well cared for. The home is clean and well organised. The food is fresh and she enjoyed meal times. The residents are not left in front of the television all day, as there is a good range of activities that are appropriate and enjoyable. I always felt mum was safe as the communication between
the home and the relatives is excellent. I was updated as soon as there was any cause for concern. I was able to visit anytime day or night. All my emails were answered promptly. I would recommend Woodside care home.

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Review from Darren C (Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff. The nutrition plan helps me lose weight. Thank you to all.

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Review from Christina L (Daughter-in-law of Resident) published on 31 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to Woodside Care Home in early February 2018. Her room was bright, airy and very homely. There were events for her every day. So she was always with people - both other residents and care staff. The care was the best we could have wished for. She was attended to whenever she needed
it. Towards the end of her life, she was bed bound but her care increased and she was never left alone for long. We are very happy with Woodside, the management, all the wonderful carers and nurses.

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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for Woodside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.820 for Woodside is calculated as follows: ( (255 Excellents x 5) + (47 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 306 Ratings = 4.82

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodside is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

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Mihaela Sultan

Job Title: Home manager

Joined: 2022

With 15 years of experience as an Emergency Services Nurse in my home country and a Registered General Nurse in the UK, I have gained valuable knowledge in the healthcare industry.


When I moved to the UK, I started as a Care Assistant in a care home. It allowed me to understand the care home environment better.


Later on, I pursued more challenging roles such as Unit Manager and Deputy Manager before reaching my current position as a Care Home Manager. As a person, I believe I am fair, firm, honest, and loyal. I am proud and stubborn when it comes to my job and the care home, including the residents and staff. I am dedicated to ensuring that the needs of my residents and staff are met to provide high-quality care and a comfortable living environment for my residents.


Aside from work, I love to travel and explore new places. I also enjoy watching films, listening to music, and spending time with animals. It is an honour to lead our team and provide compassionate care to our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodside to verify any information. View our terms and conditions. Woodside has an Enhanced Service - more info.