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Care Provided by Eden House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Eden House to confirm what's included and get a personalised quote
Visiting professional are charged additionally (i.e Hairdress, podiatrist)
The price(s) shown are provided by the care home. Contact Eden House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Trustmark Care Ltd
- Private Owned
Person in charge
- Rebecca Johnson (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)
Visiting
- Visiting will be accommodated at all times however it is discouraged during meal times where possible.
Parking
- There is plenty of parking on the road outside the care home.
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Eden House Reviews (25)
9.4
Eden House has a Review Score of 9.4 (9.395) out of 10, based on 7 reviews in the last 2 years.
Over all time Eden House has 25 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Eden House
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Review from Michelle H (Daughter of Resident) published on 12 March 2020 Submitted via Postal Card•
Overall Experience
My father was at Eden House for 18 months and he was extremely well looked after, supported and cared for. All the staff were polite and treated him (and our family) with respect, dignity and as "people" and not "just a job" as some homes do, and as if they were in Dad's home and not at work. He...
My father was at Eden House for 18 months and he was extremely well looked after, supported and cared for. All the staff were polite and treated him (and our family) with respect, dignity and as "people" and not "just a job" as some homes do, and as if they were in Dad's home and not at work. He became unwell in January but was able to remain at Eden House for end of life care, for which we, the family, are most grateful. The staff came into their own at a very difficult time for all of us and the care and dignity were absolutely amazing. Thank you so much.
↩Reply from Emma Broomfield, Marketing Coordinator at Eden House
Thank you so much for leaving such wonderful feedback. We have a fabulous team at Eden House and we are pleased that this is recognised. Across all our homes we strive for that family feel, therefore, we are delighted that that is exactly how you all felt whilst Dad was in our care. We wish you all the best.
Review from Jane R (Daughter of Resident) published on 24 September 2019 Submitted via Website•
Overall Experience
Dad was a resident of Eden House for over six years. Throughout his time there he was treated like a member of their family- with kindness, affection and respect. Dad's individual interests were encouraged, so his room often echoed with the sound of his beloved classical music or the theme tunes of...
Dad was a resident of Eden House for over six years. Throughout his time there he was treated like a member of their family- with kindness, affection and respect. Dad's individual interests were encouraged, so his room often echoed with the sound of his beloved classical music or the theme tunes of Bond films or Wallace and Gromit. We were always welcomed with a cup of tea and allowed to decorate his room with photos of his children, grandchildren, great-grandchildren and staff would refer to them by name as they attended to his care.
When dad became ill for the last time, the care staff called in to see their friend at every opportunity, when it was time to say goodbye, nine of them attended from the care home and cried alongside us. Knowing how hard they work, we had expected a 'token' member of staff, but this was an overwhelming tribute to our dad; someone who continued to touch the lives of his family and friends even as his illness progressed.
When dad became ill for the last time, the care staff called in to see their friend at every opportunity, when it was time to say goodbye, nine of them attended from the care home and cried alongside us. Knowing how hard they work, we had expected a 'token' member of staff, but this was an overwhelming tribute to our dad; someone who continued to touch the lives of his family and friends even as his illness progressed.
Thank you.
↩Reply from Emma Broomfield, Marketing Coordinator at Eden House
Wow, such heartfelt, touching feedback. We have a fantastic team of hard-working and dedicated individuals at Eden House and it is a delight knowing that this does not go unnoticed. It is truly an honour to read that your dad had such a wonderful time living with us, and we are deeply sorry for...
Wow, such heartfelt, touching feedback. We have a fantastic team of hard-working and dedicated individuals at Eden House and it is a delight knowing that this does not go unnoticed. It is truly an honour to read that your dad had such a wonderful time living with us, and we are deeply sorry for your loss. I will endeavour to pass on your incredibly kind words to the team at Eden House and wish you all the best for the future.
Review from Ian W (Grandson of Resident) published on 18 February 2019 Submitted via Postal Card•
Overall Experience
My nanny is a resident at Eden House. She is well cared for, 5 star care. Food is wonderful and homemade. It's a home from home, is always clean and tidy and all the staff are so welcoming and kind. Could not do more for my nanny and me. Manager and owners are great too. We tell everyone about this...
My nanny is a resident at Eden House. She is well cared for, 5 star care. Food is wonderful and homemade. It's a home from home, is always clean and tidy and all the staff are so welcoming and kind. Could not do more for my nanny and me. Manager and owners are great too. We tell everyone about this home. The best in the UK.
↩Reply from Emma Broomfield, Marketing Coordinator at Eden House
Dear Ian,
What a fantastic review. Thank you so very much. We are very proud of our outstanding team at Eden House. Your kind words mean a lot to us and I will be sure to pass on your feedback to the staff.
All the best.
Review from Jack D (Grandson of Resident) published on 31 January 2019 Submitted via Website•
Overall Experience
My grandad has been residing at Eden House for coming up to 6 years now. During this time, the staff have been incredibly caring and supportive towards both me and my grandad, it goes beyond the carers job description, they have become friends and I have no doubt that they genuinely like and care...
My grandad has been residing at Eden House for coming up to 6 years now. During this time, the staff have been incredibly caring and supportive towards both me and my grandad, it goes beyond the carers job description, they have become friends and I have no doubt that they genuinely like and care about my grandad. He gets regularly offered food of good quality and variety, his room is clean and warm. If we have a problem, we have management we can trust and that are approachable.
↩Reply from Emma Broomfield, Marketing Coordinator at Eden House
Dear Jack,It is wonderful to read such lovely feedback. Thank you for taking the time to leave a review. We have a fantastic team at Eden House and I will be sure to pass on your positive words. We wish you the best.
Review from Colin C (Son of Resident) published on 31 January 2019 Submitted via Website•
Overall Experience
A wonderful environment with amazing staff, I have been impressed by the care the home are giving to my mother, I would recommend Eden House to anyone in our position.
A wonderful environment with amazing staff, I have been impressed by the care the home are giving to my mother, I would recommend Eden House to anyone in our position.
↩Reply from Emma Broomfield, Marketing Coordinator at Eden House
Dear Colin,It is lovely to receive such positive feedback. Our team at Eden House are outstanding and I will be sure to pass on your lovely comments. We wish you all the best.
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