Alpine Care Home

I would highly recommend this home. It's not a luxury care home but doesn't pretend to be. Instead, it is like a home from home which is exactly what my mum needed.

I am very happy with the care provided at this home for my mother who has dementia. The staff are all friendly and kind and my mother appears to be well looked after and happy in the home. There are lots of activities, particularly at Christmas, and visiting hours are flexible.

We absolutely made the right choice by choosing Alpine. All the staff are fantastic, they are so friendly and clearly care about the residents. We have no issues or concerns at all about the care and treatment our dad receives. He loves being looked after by all the staff at the home. My dad moved into Alpine in 2022. He has received tremendous care. We have phone calls if they need authority for care. The home is warm and clean with no ‘care home’ associated smells. There are fantastic activities throughout the day and we are regularly updated with photos of these on a closed social media group page which is a really nice thing to see. We are so grateful to the staff for everything they do. There is light-hearted banter between the residents and staff which makes for a very relaxed and happy home.

The home is comfortable and clean. The staff are friendly and helpful and food is good. Don't know about entertainment yet.

Alpine is an exceptional place for my father. Offering a personable touch which I never expected. I'm really pleased with his care, his room/facilities, and management communication. Thank you for going above and beyond in such difficult times. I would highly recommend Alpine Care Home, Sevenoaks.

My mother has been at Alpine Care home for 18 months. She is really happy there! At the end of the day, this is what you want for your loved ones. She feels at home, she looks well and she is happy. The care is superb, the staff are kind, caring, and professional and go the extra mile. I highly recommend it.

Mum has been in Alpine Care Home for nearly 5 years. The turnover of staff has been minimal so they have all got to know her and her needs extremely well. The staff are always cheerful and show her the utmost respect and patience, she feels safe and secure there. We get regular reports and phone calls with any updates on her care package and any health concerns. They have worked so hard throughout the pandemic to make everything as normal as possible for the residents. They all deserve a medal. Well done Alpine staff.

My father and his wife have been residents at the Alpine Care Home for the past year. I feel very confident that they are treated with respect, kindness, and that they are recognised for who they are. They have their own double bed and room, which is very homely. The manager and her staff tread a careful path to negotiate with dad when needing to persuade him to do things for his own safety. There have been very many kind indulgences for them, such as special meals to celebrate special occasions. The staff know them and enjoy them as personalities. Rules and regulations are thoughtfully and compassionately drawn. Communication with my dad, and with the staff has been excellent and I can call any time, as dad can me. The last thing my dad and I wanted was for him to go to a care home, but I do feel that they are well cared for and remain themselves. Staff take great care to ensure their clothes and presentation are as dad and his wife would want. Efficient and homely.

I would like to congratulate the staff at Alpine for the outstanding service they have provided this year. During these difficult times, it has been so comforting to know that my mother has been cared for by such a kind, dedicated and professional team in a warm and homely environment. The manager and all the staff have ensured that we are kept informed at all times of my mother’s wellbeing and we have appreciated the video calls and Covid secure visits. They have worked so hard keeping the residents entertained and I thank them all for the care and attention to both the residents and the relatives. I would have no hesitation in recommending Alpine.

My mother entered Alpine Care just before lockdown began in March and the family only managed to visit her once before the home closed - thankfully early to visitors which has kept the home safe; it’s with the manager and staff’s dedication that this Home has dodged the Covid-19 grasp. Add to that the (now improved) contact about mum, what occupies her and the residents - especially with the activity co-ordinator's creativeness is praiseworthy. My biggest wish is for their neighbour to sacrifice some of the parking space at the front of Alpine property grounds to extend and landscape the existing small garden for the residents and staff to enjoy. All strength to the team for managing a difficult year of tough challenges!

Staff are all very caring. They have been amazing throughout Covid pandemic and they have kept our loved ones safe. Well informed during the whole time and constantly trying to find ways for us to engage with our loved ones during this time. 100% recommend the home.

My Mother has been in the home for over 3 years now and I could not be more pleased with the way she has been looked after and the way the staff have done everything possible to make her at home. Mum has advanced dementia and the care she receives is so friendly and yet fully professional. The staff have done a great job of preventing Covid virus entering the home and have allowed us to Facetime and visit viewing from outside through a shut glazed door and have now gone further with a pod linked by intercom which is much more than we could have expected. Top marks for everything.

I have recommended the home to another family and I know they are pleased with their decision to place their mother in Alpine’s Care. I was recommended the home by another friend just over a year ago and I am so glad I immediately viewed the home. My family are able to relax knowing Mum is in good hands.

that the home provides the warmth and care that you would expect to find in a family setting but with professional staff who are trained to handle the care and medical needs. I have also always been extremely impressed by the manager at Alpine. Her communication and kindness have been flawless. I cannot recommend this home enough.

The staff at Alpine have done a brilliant job of looking after my father. The small close-knit team give the Alpine a family feel. We are always keeping up to date with how my dad is doing; he is very happy at the Alpine!

At a time when the pressure on care homes is at its peak, I would like to praise all the staff at Alpine for their excellent response to the Coronavirus crisis. They have maintained their high standard of care despite all the additional requirements and still been able to communicate with relatives both by email, phone, apps and video calls. The safety and health, both physical and mental, of both their residents and staff, has been a priority and much appreciated as a relative. We are very grateful to have such an amazing, dedicated team working tirelessly under such difficult conditions.

I have the greatest praise for all the staff at Alpine Care Home, they are so friendly and helpful, kind to mum. It's a joy to visit there. It always smells nice and clean.

Plenty of activities and stimulation are provided and all are encouraged to take part. The staff are readily able to discuss how my mum is and let us know if any problems occur.

Whatever time we arrive, we are welcomed by the staff. When watching them with the residents, they are always cheerful and helpful.

The staff are always pleasant and happy and will always keep us up to date as to how my mother is getting on.