Alpine Care Home

I visit this care home on a regular basis and I can honestly say the care of all the residents is fantastic they are very caring and attentive. The home is always extremely clean and all staff have a positive and caring attitude towards all the residents. The staff value the resident's privacy and dignity and always act professionally but with strong empathy.

My mothers very happy here at Alpine Care home.

My mother has been a resident of Alpine since May 2018. She has been well cared for and I feel that she is safe here. She says the food is good and there is enough of it. Whenever I visit I feel welcomed by the staff and they appear to be genuinely fond of my mother. I know my mother joins in with the activities provided and my brothers and I are confident that she is receiving the best care here and is valued and respected. Her bedroom is a bit small but is clean and comfortable. We like the fact that there are not too many residents and all the staff know all of them. All the family are happy with the care mum received at Alpine.

The level of care my Dad is receiving at Alpine Care Home is outstanding. He's only been there a few weeks but has settled in very well. The manager and all the staff are very engaged with the residents and treat them with kindness, compassion and dignity. There is a wonderful family atmosphere in this home, and visitors become part of that as soon as they arrive.

A home for Dad became urgent very quickly and we couldn’t have chosen a better home where we know he is being cared for so well.

Sending thanks to each and every one of them for caring so much.

My wife and I have been extremely pleased with this home as a choice for my mother. My mother has been resident there for over a year, and we have found that the homely atmosphere, caring staff, and helpful management team have fulfilled all of our needs.

Good activities during the week.

When we had to put Mum into a home it was the last thing we wanted to do but our mum has been so very happy, laughing, singing, playing games and enjoying her life again. She does not know us at all now but we still go every week as she is our mum and we love her so much, but we know she is safe and happy and loved, just like she would have been at home. Looking forward to the next years of her life.

My mother-in-law is looked after with love and dignity. The staff are caring and professional. The home is spotlessly clean and never smells.

Whenever I visit my mother at Alpine Care Home, I always find the staff to be very helpful and open about how my mother has been. The staff always appear to be doing their utmost to engage with and involve the residents. The home itself is always spotless and the residents well cared for. My mother has never had a bad word to say about the home, the staff nor the care she receives.

Really pleased with our choice for Mum.

Alpine Care Home is second to none. My mother feels secure and happy. This is difficult to achieve as she suffers from anxiety and the early stages of a dementing illness. Wonderful management and an excellent team of carers.

My mum and other residents always seem content and relaxed at whatever time I may visit. In all the care is excellently carried out in a friendly, kind and professional way. Always having the residents welfare uppermost.

The staff are so friendly and nothing is ever too much. They look after my Nan and when my Grandad visits they treat him like family and it’s lovely to see.

Staff are very friendly and helpful. Home is clean and bright and residents appear to be motivated and happy.

On reaching the great age of 100 on 27th August 2017 they threw her a grand party and buffet attended by the Mayor and Elvis! which my mother greatly enjoyed.

I visited the home in the late morning when residents were relaxing after their coffee and before they prepared for lunch. I saw one other group of visitors whilst I was there.

A small number of residents were enjoying a memory game led by a member of staff responsible for entertainment. Other residents were listening to music, which plays throughout the lounge area, or dozing. Some residents were being helped and encouraged to drink. I counted seven members of staff who all seemed happy to chat with residents whilst also carrying out their duties.

During my visit, I was offered refreshments twice.

My own mother was enjoying a particularly good day for her and it was good to see her happy and well cared for.

I feel that Alpine is particularly good at providing care for vulnerable folk suffering from any of the various forms of dementia.

They are all very helpful, friendly and working hard.

Alpine is great, the staff know me and mum is happy. The care home is clean and people are friendly.