Alpine Care Home

10 Bradbourne Park Road, Sevenoaks TN13 3LH
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9.9 91 Reviews
  • Alpine Care Home, Sevenoaks
Alpine Rest Home offers round-the-clock care for up to thirty elderly residents, from a pleasant location in Sevenoaks, Kent, and a pleasing Edwardian building.

Residents enjoy luxury bedrooms, a wide choice of activities and entertainments, and sun lounge and secluded garden in which to relax, while never being far from talented and hard-working carers.

The home proves very inviting to visitors who, as well as seeing their loved ones, can enjoy walks through the nearby Knole park where deer can often be seen to roam.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1750
  • Self-Funded Residential Dementia Care: £1600 – £1750
  • RESPITE Self-Funded Residential Care: £1600 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1750

These prices are only a guideline, please contact Alpine Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kim Jones (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)

Alpine Care Home Reviews (91)

Total of 91, showing 61-80
9.9

Alpine Care Home has a Review Score of 9.9 (9.889) out of 10, based on 28 reviews in the last 2 years. Over all time Alpine Care Home has 91 reviews.

Overall Experience

  • 75
  • 15
  • 1
  • 0
  • 0

Date Published

91
12
19
28
63

Review from Nick A (Son of Resident) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been extremely pleased with this home as a choice for my mother. My mother has been resident there for over a year, and we have found that the homely atmosphere, caring staff, and helpful management team have fulfilled all of our needs.

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Review from Daphne A (Daughter-in-law of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care home.
We are finding that our relative is enjoying the social life at the care home.
Like the fact that she is taken out to a local coffee morning.
The staff are very caring and deal very well with the residents' needs.
Good activities during the week.

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Review from Susan F (Daughter of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we had to put Mum into a home it was the last thing we wanted to do but our mum has been so very happy, laughing, singing, playing games and enjoying her life again. She does not know us at all now but we still go every week as she is our mum and we love her so much, but we know she is safe and
happy and loved, just like she would have been at home. Looking forward to the next years of her life.

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Review from G F (Son-in-law of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is looked after with love and dignity. The staff are caring and professional. The home is spotlessly clean and never smells.

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Review from N M (Son of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I visit my mother at Alpine Care Home, I always find the staff to be very helpful and open about how my mother has been. The staff always appear to be doing their utmost to engage with and involve the residents. The home itself is always spotless and the residents well cared for. My mother
has never had a bad word to say about the home, the staff nor the care she receives.

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Review from Brenda F (Daughter-in-law of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems to have settled in nicely. The staff are really caring and very friendly.
They are very easy to talk to and always keen to listen.
Nothing is too much trouble, always offered tea and biscuits. Lots of interaction with the residents always going on.
Really pleased with our choice for Mum.

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Review from Sara T (Daughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Alpine Care Home is second to none. My mother feels secure and happy. This is difficult to achieve as she suffers from anxiety and the early stages of a dementing illness. Wonderful management and an excellent team of carers.

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Review from Nicholas L (Son of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For my mum, the Alpine Care Home has been a perfect match. It is located in the area where she lived, local to family and friends. The care has been first class at all times in periods of good and bad health. Not only are the staff good with residents they take time with friends and family making sure
they are in touch with their relatives care and needs.
My mum and other residents always seem content and relaxed at whatever time I may visit. In all the care is excellently carried out in a friendly, kind and professional way. Always having the residents welfare uppermost.

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Review from Sam K (Granddaughter of Resident) published on 22 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and nothing is ever too much. They look after my Nan and when my Grandad visits they treat him like family and it’s lovely to see.

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Review from H A (Friend of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful. Home is clean and bright and residents appear to be motivated and happy.

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Review from Carol S (Daughter of Resident) published on 30 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother first came to the Alpine Care Home in April this year which was difficult as she always said she did not want to go into care but at the age of 99, she could not manage any longer. She has always said how nice they are here and I have always been pleased with the care and consideration received
by them.
On reaching the great age of 100 on 27th August 2017 they threw her a grand party and buffet attended by the Mayor and Elvis! which my mother greatly enjoyed.

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Review from Jaki H (Daughter of Resident) published on 21 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited the home in the late morning when residents were relaxing after their coffee and before they prepared for lunch. I saw one other group of visitors whilst I was there.


A small number of residents were enjoying a memory game led by a member of staff responsible for entertainment. Other residents

were listening to music, which plays throughout the lounge area, or dozing. Some residents were being helped and encouraged to drink. I counted seven members of staff who all seemed happy to chat with residents whilst also carrying out their duties.


During my visit, I was offered refreshments twice.


My own mother was enjoying a particularly good day for her and it was good to see her happy and well cared for.


I feel that Alpine is particularly good at providing care for vulnerable folk suffering from any of the various forms of dementia.

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Review from Visitacion T (Private Carer of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all very helpful, friendly and working hard.

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Review from Chris H (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Alpine is great, the staff know me and mum is happy. The care home is clean and people are friendly.

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Review from Susan F (Daughter of Resident) published on 27 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Alpine Care Home for 6 months and I have visited her every fortnight. I have found staff to be friendly, helpful and efficient and very kind to the residents. My mother suffers from Alzheimer's dementia and is often upset and angry, not understanding what is happening to
her. The staff have been very patient with her, often sitting with her for long periods of time until she feels more settled. The activities coordinator is lovely with my mother, giving her lots of 1 to 1 attention, which she needs. My mother's room is spacious and light and we have been allowed to provide furnishings and pictures to make sure the room is colourful and cheerful. My sister and I are very happy with our mother's care.

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Review from J H (Sister-in-law of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a family member in the Alpine Care Home on a fairly regular basis for almost a year and am very impressed with the standard of care given to residents. The staff are very friendly, keeping relatives informed and always happy to answer any questions they may have. The many activities
on offer can also be enjoyed by both the residents and visitors in a very welcoming, comfortable and homely environment.

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Review from Sarah C (Daughter of Resident) published on 9 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had Alzheimer's for many years and was in Alpine Care Home for the last four years of her life. Throughout her stay we/she received nothing but kindness and genuine care from all members of staff. She was always helped to eat and all her personal care was done with dignity and care.
What
I really want to comment on is the care she received at the end of her life. Again, superb care all the time. Mum was kept comfortable at all times, when staff felt she was not so comfortable great care was taken to move her gently and also when the decision was taken to use morphine, mum was again kept comfortable by whatever means necessary. I liked that mum's skin was kept moisturised and her mouth was moistened regularly towards the end. Thank you all for this. The end of mums life was peaceful and as good as it could be. We also received endless cups of tea and sandwiches when we were sitting with mum. Thank you to all.

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Review from Ian M (Son of Resident) published on 30 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident of the Alpine Care Home for just a month. Within that time, we have found all the staff welcoming to us and extremely kind and caring towards her. It has been such a difficult decision to make. However, the whole transition process has been made easier by choosing the
Alpine.

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Review from Sarah M (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Alpine on the 6th of July 2016. She had been for several visits prior eg. lunch and afternoons there to get used to the place and staff, this was very helpful for her. During her unfortunately short stay of 1 month, she was so well looked after. The staff were lovely, so caring, not only
to my mum but to us as well (always tea and biscuits and a chat).
She was kept so clean, well fed and comfortable at all times. They made a difficult time the very best it could be. The management always kept me informed of everything. We were always made to feel welcome at any time, day or night. Unfortunately, my mum got very poorly and passed away. The care she received at end of life was outstanding (and us.) She passed away with love, care and dignity. I will be forever grateful to them all as they made such a difference to us.

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Review from Lucy (Daughter of Resident) published on 9 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the Alpine Care Home for respite care whilst I went on holiday and also as we felt this was the next stage in her life so was a test to see if it was the right thing for her as we were struggling at home with just carers.
The manager is so lovely. She and all her amazing staff looked
after mum so well and gave her the care she needed. It quickly became clear mum was in the right place and couldn't go back home. Mum has dementia and Alzheimer's and did require 121 care at times. Nothing was too much trouble and the Manager sat with mum during some night shifts when mum couldn't settle. The home always smelt so clean, we as guests were always offered drinks and cake/biscuits. Whenever we were there, there were lots of staff doing things with the residents which was lovely to see.
If this care home was more local to me I would have kept mum there without question. It was a heartbreaking day when I had to move her.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Alpine Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Alpine Care Home is calculated as follows: ( (296 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 332 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alpine Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (3)

Kim

Kim Jones

Job Title: Registered Manager

Joined: 2007

I have been in Health and Social Care since 1986, 39 years now. I started my journey working in a hospital environment for people who had physical and severe mental health disabilities. I then moved into a small home in the community, still working with adults who had these difficulties. I stayed in this field until 2000, that's when I found my passion for working with people living with Alzheimer's and other Dementias. I have worked managing very successful care homes since. I have furthered my knowledge and skills by completing my Registered Managers Award, NVQ Level 4 and my Diploma 5 in Health and Social Care. My passion is making a difference in the lives of people we care for and their families.

Samantha

Samantha Baldwin

Job Title: Activity Co-ordinator

Joined: 2024

With over 20 years of experience across care, education, and the activity provision sector, and as a multi-award-winning professional, I’ve had the privilege of working closely with people living with their own unique needs and challenges, which has opened up a whole new world for me, one that is deeply interesting, endlessly inspiring, and incredibly rewarding. This role continues to teach me so much, and I feel truly honoured to support and connect with individuals at such a meaningful stage of life.

Steve

Steve Creswick

Job Title: Head chef

Joined: 2021

I have a deep passion for creating nutritious, delicious meals, and I bring a wealth of experience and a personal touch to every dish I prepare. I do my best to ensure that every meal is not only healthy but also enjoyable and tailored to the individual preferences and dietary needs of our residents. I believe that food is not just fuel; it’s an experience that should nourish both the body and the soul. In my role, I take great pride in preparing meals that bring comfort, joy, and a sense of home to our residents. Its important to listen and learn about residents' favourite foods and their preferences, offering a choice. Every dish is made with care, whether it's a favourite comfort food or something new to excite their taste buds. I am told by our team that sometimes the meals I spark conversations and fond memories of cooking or eating with their families. It’s actually heart-warming to hear how through cooking meals that the residents enjoy, I can contribute to making a difference and help with well being and memory.

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