Alpine Care Home, Sevenoaks, Kent
Alpine Care Home, Sevenoaks, Kent
Alpine Care Home, Sevenoaks, Kent

Alpine Rest Home offers round-the-clock care for up to thirty elderly residents, from a pleasant location in Sevenoaks, Kent, and a pleasing Edwardian building.

Residents enjoy luxury bedrooms, a wide choice of activities and entertainments, and sun lounge and secluded garden in which to relax, while never being far from talented and hard-working carers.

The home proves very inviting to visitors who, as well as seeing their loved ones, can enjoy walks through the nearby Knole park where deer can often be seen to roam.

Group: Regal Care Trading Ltd

Person in charge: Kim Jones (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Filipino, Bulgarian

Single Rooms: 28

Shared Rooms: 1

Rooms with ensuite WC: 3

Weekly Charges Guide: Personal Care Single £700 – £1000 , Personal Care Shared (per person) £650 – £800 (These prices are only a guideline, please contact Alpine Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Alpine Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Alpine Care Home has a Review Score of 9.7 (9.736)

The Review Score of 9.7 (maximum of 10) for Alpine Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews over all time. This Average Rating is also the rating value for Alpine Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.736 for Alpine Care Home is calculated as follows: ( (275 Excellents x 5) + (89 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 368 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Alpine Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 14 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Alpine Care Home?

  • Extremely LIKELY
    30
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Alpine Care Home

  • Daughter of Resident/Service User
    14
  • Son of Resident/Service User
    7
  • Friend of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • more

Our mum is very well looked after and could not wish for better. I know that she is happy and we are kept informed when she is not well and the staff are very helpful and kind to us. They all work very hard to look after all the residents with respect and love.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have always had good service and any issue has always been dealt with straight away. We take my mother-in-law out regularly and when we pick her up, she is always ready and dressed according to the weather.

What I am most impressed with the dignity that all the residents are treated with.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very friendly and helpful. Home is clean and bright and residents appear to be motivated and happy.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Moving in the day before we went on a long trip away was not the way we would have wanted our Mum to arrive at Alpines, but we need not have worried. She is very happy and has settled very quickly into the routine of the home.
All the staff are very caring and the residents are encouraged to take part in all the activities. We have enjoyed the Christmas activities with our relative, Cheese and Wine and the Party and Panto last week.
Nothing is too much trouble and there is a very homely atmosphere.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My mother needs full on 24/7 attention and assistance and I am glad to say she gets this totally at the home. Not only does she get the care she needs, the manner in which it is given is kind and considerate.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The manager and her team have worked hard to make sure my mum and dad feel settled. My parents praise the staff regularly and feel safe and well looked after. They also enjoy the food and daily activities.

I feel reassured that they are in safe hands, I can visit anytime and if there are any issues or a problem they call immediately to keep me informed. The staff work extremely hard and have endless patience.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother first came to the Alpine Care Home in April this year which was difficult as she always said she did not want to go into care but at the age of 99, she could not manage any longer. She has always said how nice they are here and I have always been pleased with the care and consideration received by them.
On reaching the great age of 100 on 27th August 2017 they threw her a grand party and buffet attended by the Mayor and Elvis! which my mother greatly enjoyed.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I don't think I could ever have found a better home than the Alpine Care Home for my wife to live. The rooms are always very clean. The food is very good, I visit three times a week and there is always the offer of tea and biscuits - there is a good selection of entertainment and memory support.

Last but not least, the staff. They are wonderful, always very welcoming. Always cheerful and also so kind and cheerful with the residents. Top marks!!

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited the home in the late morning when residents were relaxing after their coffee and before they prepared for lunch. I saw one other group of visitors whilst I was there.

A small number of residents were enjoying a memory game led by a member of staff responsible for entertainment. Other residents were listening to music, which plays throughout the lounge area, or dozing. Some residents were being helped and encouraged to drink. I counted seven members of staff who all seemed happy to chat with residents whilst also carrying out their duties.

During my visit, I was offered refreshments twice.

My own mother was enjoying a particularly good day for her and it was good to see her happy and well cared for.

I feel that Alpine is particularly good at providing care for vulnerable folk suffering from any of the various forms of dementia.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

They are all very helpful, friendly and working hard.

How likely would you be to recommend Alpine Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alpine is great, the staff know me and mum is happy. The care home is clean and people are friendly.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has been living at Alpine Care Home for 6 months and I have visited her every fortnight. I have found staff to be friendly, helpful and efficient and very kind to the residents. My mother suffers from Alzheimer's dementia and is often upset and angry, not understanding what is happening to her. The staff have been very patient with her, often sitting with her for long periods of time until she feels more settled. The activities coordinator is lovely with my mother, giving her lots of 1 to 1 attention, which she needs. My mother's room is spacious and light and we have been allowed to provide furnishings and pictures to make sure the room is colourful and cheerful. My sister and I are very happy with our mother's care.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very satisfied with the standard of care that my mother receives at Alpine.
The staff are very friendly and helpful and have gone out of their way to make my mother feel welcome. It is a welcome change to come to a residential home where the staff turnover is very low and it's always the same people that I see whenever I visit. It is especially good for my mother who is suffering from Alzheimer's to recognise the same people and to form relationships with those people.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been visiting a family member in the Alpine Care Home on a fairly regular basis for almost a year and am very impressed with the standard of care given to residents. The staff are very friendly, keeping relatives informed and always happy to answer any questions they may have. The many activities on offer can also be enjoyed by both the residents and visitors in a very welcoming, comfortable and homely environment.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother had Alzheimer's for many years and was in Alpine Care Home for the last four years of her life. Throughout her stay we/she received nothing but kindness and genuine care from all members of staff. She was always helped to eat and all her personal care was done with dignity and care.
What I really want to comment on is the care she received at the end of her life. Again, superb care all the time. Mum was kept comfortable at all times, when staff felt she was not so comfortable great care was taken to move her gently and also when the decision was taken to use morphine, mum was again kept comfortable by whatever means necessary. I liked that mum's skin was kept moisturised and her mouth was moistened regularly towards the end. Thank you all for this. The end of mums life was peaceful and as good as it could be. We also received endless cups of tea and sandwiches when we were sitting with mum. Thank you to all.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Our mother has been a resident of the Alpine Care Home for just a month. Within that time, we have found all the staff welcoming to us and extremely kind and caring towards her. It has been such a difficult decision to make. However, the whole transition process has been made easier by choosing the Alpine.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum went to Alpine on the 6th of July 2016. She had been for several visits prior eg. lunch and afternoons there to get used to the place and staff, this was very helpful for her. During her unfortunately short stay of 1 month, she was so well looked after. The staff were lovely, so caring, not only to my mum but to us as well (always tea and biscuits and a chat).
She was kept so clean, well fed and comfortable at all times. They made a difficult time the very best it could be. The management always kept me informed of everything. We were always made to feel welcome at any time, day or night. Unfortunately, my mum got very poorly and passed away. The care she received at end of life was outstanding (and us.) She passed away with love, care and dignity. I will be forever grateful to them all as they made such a difference to us.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother came to the Alpine Care Home for respite care whilst I went on holiday and also as we felt this was the next stage in her life so was a test to see if it was the right thing for her as we were struggling at home with just carers.
The manager is so lovely. She and all her amazing staff looked after mum so well and gave her the care she needed. It quickly became clear mum was in the right place and couldn't go back home. Mum has dementia and Alzheimer's and did require 121 care at times. Nothing was too much trouble and the Manager sat with mum during some night shifts when mum couldn't settle. The home always smelt so clean, we as guests were always offered drinks and cake/biscuits. Whenever we were there, there were lots of staff doing things with the residents which was lovely to see.
If this care home was more local to me I would have kept mum there without question. It was a heartbreaking day when I had to move her.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been living at Alpine for some time and it has provided her with a home from home. The recent refurbishments are superb and the enhanced activities have offered additional interests with both group and individual entertainment available. All the Staff at the home are kind, caring and extremely thoughtful taking time to understand my mother’s personal likes, interests and needs. They keep the families informed of any changes within the home with regular Residents and Relatives meetings and always include family members with the on-going care planning. It is a pleasure visiting my mother in a warm and relaxing environment, always welcomed with a cup of tea and friendly faces.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very impressed by the home.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother has been a resident at The Alpines for approximately four months, during this time the staff have enabled and helped her to settle in well, which has provided reassurance and eased the stress during a difficult period for the family.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The first time that I went to the care home I was impressed with the security. The rooms were bright, clean and the staff were friendly and helpful. The residents were talked to and treated with care and courtesy and all seemed to be happy to be there.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother came to Alpine Care Home from hospital as a patient with parkinsons and early dementia. Upon arrival mum was greeted with a coffee and a dinner. We were taken to her room which was very comfortable. I was able to furnish the room with mums own belongings so as to provide familiar surroundings. The staff were/are all very good and helpful in every way possible to residents, carers/family visitors as well.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother has been a resident at Alpine for over 4 years. The home was chosen as it offered a welcoming and comfortable atmosphere. She has been happy there during this time but the recent improvements have had a positive impact. The refurbishment has created a bright and stimulating environment, with relaxing areas as well as the opportunity to enjoy the many well thought out activities on offer. The food is wonderful. The staff are caring and understanding, working hard to increase their knowledge to keep up with new developments in the care of the elderly and those with dementia. There is good communication between carers, residents and families, with all views being considered. There is a proactive attitude displayed by the new owners, manager and the whole team at Alpine. They are always looking for opportunities to improve and develop the service offered. It is a pleasure to be part of the Alpine family and be able to provide such good care for my mother, at this stage of her life.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

So far it has been an excellent experience to see my mother-in-law settle in. She looks well taken care of.
The staff are very attentive and caring. There are always things going on when I visit, bingo, word games, jigsaws. The home is bright and cheery.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very satisfied with the care that my friend receives. Very pleased he is very happy in all that they do for him.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are helpful and caring. The care home has just been refurbished to a pleasant standard. There are plenty of activities for residents.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother is very happy with her new home and new friends. She tells us she is more active than she used to be because she is encouraged by a very understanding and courteous team working at the home. She enjoys the food and her accommodation.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alpine "ticks all the boxes".
Resident care; room cleanliness is excellent. All the staff deserve praise.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were looking for a homely atmosphere as a place for my mother to live and Alpine Care Home certainly provides this. The staff are very friendly and attentive and the atmosphere is wonderful with lots of laughing and general contentment observed.
The care home provides interaction activities which mum enjoys.
I think mum is happy there.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My Mother received nothing but kindness, empathy and understanding from the Staff. She was happy at the home although only there for a relatively short time. Well done the Alpines. The Home is now being updated for the benefits of the residents and staff alike

How likely would you be to recommend Alpine Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

March 2014

December 2013

September 2013

My Homelife Kent

Recipient: Alpine Care Home

Date: Friday 20 Sep 2013

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Care Home Idol 2016

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