Alpine Care Home

10 Bradbourne Park Road, Sevenoaks TN13 3LH
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9.9 91 Reviews
  • Alpine Care Home, Sevenoaks
Alpine Rest Home offers round-the-clock care for up to thirty elderly residents, from a pleasant location in Sevenoaks, Kent, and a pleasing Edwardian building.

Residents enjoy luxury bedrooms, a wide choice of activities and entertainments, and sun lounge and secluded garden in which to relax, while never being far from talented and hard-working carers.

The home proves very inviting to visitors who, as well as seeing their loved ones, can enjoy walks through the nearby Knole park where deer can often be seen to roam.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1750
  • Self-Funded Residential Dementia Care: £1600 – £1750
  • RESPITE Self-Funded Residential Care: £1600 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1750

These prices are only a guideline, please contact Alpine Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kim Jones (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)

Alpine Care Home Reviews (91)

Total of 91, showing 21-40
9.9

Alpine Care Home has a Review Score of 9.9 (9.889) out of 10, based on 28 reviews in the last 2 years. Over all time Alpine Care Home has 91 reviews.

Overall Experience

  • 75
  • 15
  • 1
  • 0
  • 0

Date Published

91
13
19
28
63

Review from Denis N (Husband of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the Alpine Care Home for just over eight years now. I have been happy with all their love and care. If my wife could have her memory restored I'm sure she would agree.

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Review from D L (Son of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alpine cared for my mother when she was diagnosed with dementia as well as my father. I find the staff to be dedicated and professional they really are unsung heroes. The management always communicated well with me and my brother. The home itself is clean and tidy with great facilities well done Alpine.

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Review from Chris C (Grandson of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has settled in very well at Alpine, and is very well looked after by the friendly staff there. She is always taking part in the organised activities and events and goes on numerous outings. Thanks for making Nan feel welcome and comfortable, and thanks for your continued help and support.

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Review from B C (Son of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I look forward to seeing my mum and have found everything exceptionally good service.
Since my mum has been in the home I have seen her in a happy mood.
The home is close for me and my sister to visit and for me at work.

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Review from J T (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the Alpine for several years now, she has mental health needs which would not normally be expected to be managed by a care home, however the staff at the Alpine show such care and compassion when her mental health deteriorates and because they treat everyone as individuals they have
spent time in developing the best way to support her. They always keep me informed if there are any changes in Mum's health and I am always included in any decision-making. As I hope they know, I am very grateful to them.

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Review from L K (Daughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend the staff at Alpine Lodge enough, everybody has been so kind, caring and patient with Mum, helping her settle into her new home.
I have also felt hugely supported at what has been a very difficult time for me.
Thank you all once again.

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Review from R J (Son of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum (who means the world to me and my family), has been at Alpine Care Home for some time now.


Mum was very poorly and taken to hospital and We all feared the worst, but the care at the hospital was actually the worst! My mother was abandoned and left to fade!


It clearly wasn't her time and

the incredible manager and team (all amazing), visited Mum and the conducted an operation to get Mum back to the home from hospital where she could at least have dignity


(I can't tell you how rubbish the NHS was with her and other elderly people that weekend)


Mum returned to Alpine where she has improved inconceivably - through dignity and care and compassion, and clearly love!


I hope anyone thinking of having a loved one cared for to consider Alpine, where Kim and her team are incredible.


My Mum would be so impressed - and I will always be super grateful to the team at Alpine.

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Review from William J (Son of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and love my mother receives has been exceptional.
The staff are very attentive and incredibly kind.
We are always made to feel welcome when we visit. Often the care team contact me and my brother with updates and photos.
They arrange everything we want and my mum needs without hesitation.
The home is superbly run with truly amazing activities, meals and comforts.
Thank you to the whole team.
I’m very grateful for caring for my mum so well.

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Review from Sue F (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Alpine for seven years. She has Alzheimer's Disease. Since day one, the staff have been friendly and patient, although Mum's moods have not always been easy to deal with. Mum is happy there, largely because she feels comfortable with the staff, the majority of whom have
been there since she moved in. The activities coordinator arranges a good variety of activities, encouraging all the residents to join in. Mum's room is clean and comfortable, and she really enjoys the regular, good-quality meals and snacks. Staff go out of their way to celebrate special occasions. Mum's 90th birthday party was spectacular. Alpine arranged for a singer to come and sing wartime and similar era songs, which Mum and the other residents really enjoyed joining in with. Alpine provided an enormous balloon and banner and a special afternoon tea for Mum, my sister and I. Alpine has been great with Mum. They understand her and know exactly how to deal with her on her difficult days.

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Review from Louise B (Daughter of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for almost a year. He settled in really well and is a different person from when he was living alone. The staff are great. Could not fault Alpine Home. Thank you so much for looking after my dad.

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Review from J H (Daughter of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Alpine at the beginning of lockdown, understandably it took a while for her to settle but the staff couldn't have done more to help her and to communicate with us as well. She has now been at Alpine for a couple of years and looks so well and couldn't be more content. Food is home-cooked
and enjoyed, activities are always available and her favourite tipple is enjoyed in the evening! Mum is happy and so am I, so I couldn't ask for anything more. I wouldn't hesitate to recommend Alpine.

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Review from Debbie K (Daughter of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very welcoming and friendly. Kept informed by emails regularly. The home is always clean and tidy. Lots of well-organised activities. We have always found the staff very caring and they make time to talk to us about Mum. Nothing seems to be much trouble for them, really made to feel at home.

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Review from Marisa B (Daughter-in-law of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very pleased with our relative’s care at Alpine. The outside could be improved as it is rather tatty looking close up and maybe the outdoor social space be made more appealing and appears neglected, but overall the home is good. Always appears clean and has no typical care home odour.

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Review from Linden K (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care provided to my father by the staff of Alpine in Sevenoaks. The manager is always across the details and the staff are friendly and caring. When I visit I'm always made to feel very welcome and offered tea/coffee and biscuits. My father is happy and settled and looks so much
healthier than he did when living alone. He seems to enjoy the atmosphere and the social activities and is well-rested. I'm very grateful to Alpine for caring for him so well.

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Review from Michelle C (Daughter of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Alpine for almost eight months and she settled in so well. The staff are all kind and welcoming, not only to my mum but also to me and my children when we visit. I am very happy with her care. I always receive updates on anything she needs and any concerns they have with her.
Mum
seems very content and there are always different activities going on to keep her mind active. I particularly love the updates on their social media page where I can see what Mum has been doing.
Mum being in Alpine has put my mind at rest knowing she is always being cared for by lovely people who treat her like family.
I would highly recommend this home. It's not a luxury care home but doesn't pretend to be. Instead, it is like a home from home which is exactly what my mum needed.

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Review from Simon W (Son of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care provided at this home for my mother who has dementia. The staff are all friendly and kind and my mother appears to be well looked after and happy in the home. There are lots of activities, particularly at Christmas, and visiting hours are flexible.

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Review from Stephanie J (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely made the right choice by choosing Alpine. All the staff are fantastic, they are so friendly and clearly care about the residents. We have no issues or concerns at all about the care and treatment our dad receives. He loves being looked after by all the staff at the home. My dad moved into
Alpine in 2022. He has received tremendous care. We have phone calls if they need authority for care. The home is warm and clean with no ‘care home’ associated smells. There are fantastic activities throughout the day and we are regularly updated with photos of these on a closed social media group page which is a really nice thing to see. We are so grateful to the staff for everything they do. There is light-hearted banter between the residents and staff which makes for a very relaxed and happy home.

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Review from B W (Sister of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is comfortable and clean. The staff are friendly and helpful and food is good. Don't know about entertainment yet.

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Review from Andrea W (Daughter of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alpine is an exceptional place for my father. Offering a personable touch which I never expected. I'm really pleased with his care, his room/facilities, and management communication. Thank you for going above and beyond in such difficult times. I would highly recommend Alpine Care Home, Sevenoaks.

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Review from Iris L (Daughter of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Alpine Care home for 18 months. She is really happy there! At the end of the day, this is what you want for your loved ones. She feels at home, she looks well and she is happy. The care is superb, the staff are kind, caring, and professional and go the extra mile. I highly recommend
it.

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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Alpine Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Alpine Care Home is calculated as follows: ( (296 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 332 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alpine Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (3)

Kim

Kim Jones

Job Title: Registered Manager

Joined: 2007

I have been in Health and Social Care since 1986, 39 years now. I started my journey working in a hospital environment for people who had physical and severe mental health disabilities. I then moved into a small home in the community, still working with adults who had these difficulties. I stayed in this field until 2000, that's when I found my passion for working with people living with Alzheimer's and other Dementias. I have worked managing very successful care homes since. I have furthered my knowledge and skills by completing my Registered Managers Award, NVQ Level 4 and my Diploma 5 in Health and Social Care. My passion is making a difference in the lives of people we care for and their families.

Samantha

Samantha Baldwin

Job Title: Activity Co-ordinator

Joined: 2024

With over 20 years of experience across care, education, and the activity provision sector, and as a multi-award-winning professional, I’ve had the privilege of working closely with people living with their own unique needs and challenges, which has opened up a whole new world for me, one that is deeply interesting, endlessly inspiring, and incredibly rewarding. This role continues to teach me so much, and I feel truly honoured to support and connect with individuals at such a meaningful stage of life.

Steve

Steve Creswick

Job Title: Head chef

Joined: 2021

I have a deep passion for creating nutritious, delicious meals, and I bring a wealth of experience and a personal touch to every dish I prepare. I do my best to ensure that every meal is not only healthy but also enjoyable and tailored to the individual preferences and dietary needs of our residents. I believe that food is not just fuel; it’s an experience that should nourish both the body and the soul. In my role, I take great pride in preparing meals that bring comfort, joy, and a sense of home to our residents. Its important to listen and learn about residents' favourite foods and their preferences, offering a choice. Every dish is made with care, whether it's a favourite comfort food or something new to excite their taste buds. I am told by our team that sometimes the meals I spark conversations and fond memories of cooking or eating with their families. It’s actually heart-warming to hear how through cooking meals that the residents enjoy, I can contribute to making a difference and help with well being and memory.

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