Fees vary from room to room due to the room sizes and facilities. Please contact home for availability and a more accurate indication of fees.
Fees include all care provided however, additional costs are added for the services of the chiropodist and hairdresser should you wish to avail yourself of these provisions.
An enhancment would be requested should a resident require a level of care best achieved on a one-to-one basis.
These prices are only a guideline, please contact Birchwood House to find out the exact price for your requirements.
There is an open visiting policy. They feel that conections with the greater community, family and friends is vital for their well being and sense of person.
Birchwood House has a Review Score of 9.9 (9.866) out of 10, based on 18 reviews in the last 2 years.
Over all time Birchwood House has 66 reviews.
5.0 out of 5
I feel pride for our team to see your wonderful words and gratitude not just in this review but on your visits. Your Grandmother was such a beautiful sole. Her humour and caring manner for all around always made us smile. She will be greatly missed and our thoughts are with the whole family today and the days to come. Sincere thanks to you for taking the time to write a review at this difficult time.
5.0 out of 5
Thank you so much for your lovely review. we will share this with all the team. It was our pleasure to care care for your Nan and we miss her terribly.
5.0 out of 5
Thank you so much, we are so grateful for your lovely comments. Knowing that we have been of any support to both resident and family is priceless to us. Again, many thanks.
5.0 out of 5
Thank you for sharing your kind words. We truly appreciate it.
5.0 out of 5
Thank you so much for your kind words, we truly appreciate your feedback it means everything to us that the service we provide makes a difference. Your visits are always fun and you are so supportive of the team and your friend. See you on the bench soon and we will reserve a room for you with pleasure :)
5.0 out of 5
Thank you for sharing your kind words. We truly appreciate it.
5.0 out of 5
Immense thanks for being kind enough to leave a review. Words can not express just how emotional your review has made us all feel. It has meant so much to us that our small acts of kindness have had such a positive impact on both Mum and you as a family. She was an absolute pleasure to care for and is greatly missed. Her humour and straight talking filled us with laughter and smiles every single day. Forever young at heart, despite her 101 years, she grabbed life with both hands up until it was time to be reunited with her loved one and I bet they are having a right knees up now. Our thoughts are with you all. You are always welcome to join us and pop in for a natter- don't be a stranger.
5.0 out of 5
Thank you for sharing your kind words. We truly appreciate it. Kind regards.
5.0 out of 5
It has been a pleasure to give aid with what has been a huge life change for her and one she thought she would hopefully never have to decide on, we feel honoured that she has taken to residential living with us so well, she is continually getting more independent of body as well as mind and growing in confidence as each day goes on and we, as a team, are so appreciative of your comments. This makes us feel proud that we can make the difference in someone's life however small our part may be. She is lucky to be equally supported by loving family and friends.
5.0 out of 5
Thank you so much, we are so grateful for your lovely comments. Knowing that we have been of any support to both resident and family is priceless to us. Again, many thanks and see you soon, she is enjoying the conservatory now it's so warm and has a new bedroom to show off.
5.0 out of 5
We are deeply and sincerely touched with genuine emotion by your wonderful review. It was a pleasure to host you for the week and it is gratifying that you found the experience such a pleasant one. Any person entering a care home environment for the first time may have a wealth of differing emotions and we make it our mission to make that transition as comfortable as possible with our mix of support and ever-present smiles and laughter. Your aunt has embraced this and blossomed well with us in such a short time and it has been a pleasure to be part of her enablement. Welcome back at any time and again, many thanks.
5.0 out of 5
May I thank you for taking the time to leave us a very kind review, I will share this with the team as it is greatly appreciated. Kind regards.
5.0 out of 5
Thank you so much for all those wonderful sentiments. It really does mean the world to the whole team to know that our efforts are appreciated. We have so much enthusiasm and anticipation for the improvements planned for the residents and the building itself for this year. Again, many thanks.
5.0 out of 5
Thank you so much for your glowing show of appreciation. We are thankful of the time it took to give your feedback which is essential for us to grow and improve our service. She has settled in as a 'family' member so wonderfully, just like she has been here forever. It is a pleasure to care for your mother. Look forward to seeing you soon.
5.0 out of 5
May I thank you greatly for all your wonderful comments. Our Lifestyle lead is doing some fabulous engagement activities with everyone, and it's a pleasure that you were able to not only become involved, but appreciated all the efforts we go to to provide a stimulating environment for them. I will gladly send your comments on to her, who I feel sure will be honoured and emotional for all the lovely feedback.
Again, many thanks from all the team.
5.0 out of 5
Thank you for taking the time to leave your feedback, it is most appreciated. We shall take on board your comments and feedback to our team.
Our lifestyle lead is dedicated and passionate about providing an engaging and stimulating environment and it is greatly enjoyed.
It is with regret that on this occasion we fell short of your expectations. We are driven by all feedback to shape our service and will certainly take your comments on board and endeavour to strike the right balance in the future.
Kind regards.
5.0 out of 5
Thank you so much for your kind words. Feedback is so important to us to help shape our service, so we are grateful you took the time to share your thoughts. It was an absolute pleasure to care for your mum, and she is sadly missed.
5.0 out of 5
May we, and on behalf of the team, extend a wonderful, huge thanks to you for all your very generous comments. It is a pleasure to care for Mum and we pride ourselves on being a home-from-home environment. Love and laughter are at the heart of our daily care delivery and I feel proud that the team have clearly demonstrated that in abundance.
Thank you for taking the time to place a review as we use all these comments to drive and improve our service delivery. Much appreciated.
5.0 out of 5
Thank you so much Suzanne for your kind words. Feedback is so important to us to help shape our service so we are grateful you took the time to share your thoughts. It was an absolute pleasure to care for your mum and you are most welcome at any time to return.
Kind regards.
5.0 out of 5
I cannot thank you enough for all your wonderful comments on the home and the staff. I know it was difficult for you all to transition into full-time care and can only say we are honoured that we were able to surpass expectations and make a very emotional time easier with our care and support. I will pass on these sentiments to all the team and know that we are truly grateful for all the feedback. Caring for your family was a privilege. Our thoughts are with you.
The Review Score of 9.9 (9.866) out of 10 for Birchwood House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I have had the pleasure of working in social care for over 40 years and I can honestly say 'I still love it'. I feel honoured to be in the position of Manager of this great manor house with the support of a fabulous team. There is something so special in the type of individualised care you can deliver in these unique homes. We become like family. You can create a balance of both a haven of tranquillity and those madcap days of pure fun and frivolity.
It's all about feeling free to be oneself and to be able to give all of oneself on each and every occasion to each and every person. It feels wonderful to get that sense of home and family...whilst remembering it's also being at work.
I’ve worked in the care industry for 21 years. I’ve now been at Birchwood for 5 years.
My first impression of Birchwood was that it looked huge but once I came into the building it was very warm and friendly.
My role involves overseeing the running of the home in the absence of the manager, to support our wonderful staff and residents ensuring that all care delivered is of the highest possible standard. I ensure that all care plans are updated with any changes in our resident's daily living and health, as well as manage the staff rota.
The most interesting thing about working at Birchwood is the interesting people you get to meet and care for and learn about their lives and their families.
I’ve always enjoyed working in smaller homes that are not purpose-built. Working at Birchwood is more personal than other places I’ve worked.
The benefits of working here are working in lovely surroundings with a good team of people, as well as the training and support I’ve been offered to further my career.
Working in care is a rewarding career in itself but working with the Birchwood team who are warm friendly and motivating makes going to work even better.
We’ve been successful at Birchwood in ensuring our residents and staff continue to live and work in a safe and secure environment. My staff deserve my heartfelt thanks and huge credit in delivering a first class, personal service to all our residents and homecare clients.
We’ve continued safe and secure family visits for our residents too, with up to 3 visits scheduled every day in our secure meeting area. With alignment to all government and health guidelines, our residents have been able to stay in contact with their nearest and dearest. Very early on it occurred to me how integral it was for the residents’ wellbeing to maintain face to face contact. It’s certainly helped to maintain high spirits for all and we hope to do everything we can to continue these in the weeks and months ahead.
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