Brampton Lodge is a lovely hotel- style care home in the scenic seaside town of Folkestone with its magnificent harbour, sandy beaches, and friendly people. The home is within walking distance of the town centre with all its amenities, whilst excellent transport links mean that Folkestone is easily accessible from the entire South- East, London and even France.
Brampton Lodge aim to provide the very best facilities and care for all residents. The dedication and devotion of highly-trained staff has established a reputation as an exceptionally ‘friendly and caring’ home. Residents’ quality of life is greatly enhanced by the comfortable, warm and safe environment that Brampton Lodge provides.
Brampton Lodge is a luxurious, modern and tastefully-decorated care home. All bedrooms boast full en-suite shower facilities, a phone system and a high-tech nurse call system. Residents can relax in a bright, spacious and comfortable lounge, overlooking a magnificent panoramic view of the charming landscaped garden at the rear of the home. The beautiful grounds outside are perfect for enjoying the fresh air and delightful, picturesque surroundings.
Brampton Lodge is famous for the gourmet meals prepared by the chef every day. The appetising, tasty and nutritious menu at Brampton Lodge provides residents with a healthy and varied diet. Specific dietary requirements and residents’ preferences are catered for. Meals are served in a lovely dining room, facing the beautiful garden but residents can dine in their own rooms if they wish.
Group: Carewise Homes Ltd
Person in charge: Marie Rose (Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 26
Rooms with ensuite WC: 26
Weekly Charges Guide: Personal Care Single £860 – £1200 (These prices are only a guideline, please contact Brampton Lodge to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Brampton Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.9 (maximum of 10) for Brampton Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Brampton Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.869 for Brampton Lodge is calculated as follows: ( (188 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 214 Ratings = 4.869
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Brampton Lodge is based on 6 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.2 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Brampton Lodge has a Review Score of 9.9 (9.869) from 18 Reviews
Review submitted from a Postal Card by Jeremy L (Resident) on Monday 9 April 2018. Relates to March 2018.
I have enjoyed my stay at Brampton Lodge, I cannot speak too highly of the kindness of the staff and of the care that they provide. If I need to return to care, I greatly hope that Brampton Lodge will be able to accommodate me.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by Christopher W (Son-in-law of Resident) on Thursday 4 January 2018. Relates to November 2017.
Brampton Lodge in a 5-star care home. The residents are all treated with great dignity and care. My father-in-law is very well looked after and we feel very relieved that he is being so well treated. The food is excellent and the accommodation very comfortable. The residents still feel very much in control and it is not a strict regime which suits my father-in-law very well. I would highly recommend Brampton Lodge as a very efficient and effective care home which is very well run and makes a very good home for my father-in-law. He is happy here.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by R G (Daughter-in-law of Resident) on Wednesday 3 January 2018. Relates to December 2017.
Choosing a care home is an important life decision and my mother in law (herself an expert in this field) had done very thorough research of all in the area. Brampton Lodge allows individuality to be maintained; residents are treated with respect and care and the staff always try to accommodate residents wishes.
There is a happy atmosphere and always plenty of activities organised by the activities manager. The meals are good and there is always a choice offered. All the benefits of a care home without feeling institutionalised.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by W B (Resident) on Tuesday 2 January 2018. Relates to December 2017.
The home is very comfortable.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Website Submission by Martin W (Son of Resident) on Wednesday 6 December 2017. Relates to December 2017.
My mother has been resident at Brampton Lodge for six months whilst recovering from a period ill health.
The care and quality of services provided by the team at Brampton Lodge have been first class, in excellent surroundings. Would certainly recommend.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by J L (Daughter-in-law of Resident) on Tuesday 21 November 2017. Relates to October 2017.
My relative has extremely high expectations and the whole staff do their utmost to provide everything to her satisfaction.
The staff have also helped me to provide emotional support for my relative, which is not always easy for any of us.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by Jooles M (Power of Attorney Solicitor of Resident) on Tuesday 14 March 2017. Relates to February 2017.
Brampton Lodge staff have looked after my friend very well. She has gained her health and has "blossomed" as her medication has been regulated and her diet has improved so much during her time in the care of Brampton staff. The home is kept beautiful and is of the standard of a small country hotel. Staff are polite and helpful. I would say this is the best care home in Folkestone.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Website Submission by John C (Nephew of Resident) on Sunday 12 March 2017. Relates to March 2017.
I was particularly impressed with the help, understanding, care and time the staff at Brampton Lodge extended to my Aunt on entering residential care for the first time. This made the transition from living alone for 16 years in her own home until the impressive age of 90 much easier.
Brampton is a beautiful place with a great atmosphere. The Entertainments Manager goes to great lengths to provide interesting and engaging activities for all and demonstrates tremendous patience and empathy. The entire staff are very obliging to the needs residents and their families at all times and are keen to implement an individual care plan tailored to client need.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by Briege W (Daughter-in-law of Resident) on Tuesday 20 December 2016. Relates to December 2016.
My mother in law is resident at Brampton Lodge since February 2014. During that time her overall health and wellbeing have benefited so much from an outstanding, caring, professional team who work very well together to provide a harmonious environment at all times. The fact that there are many members of staff who have worked at Brampton for a number of years is a testimony to the excellent well-managed care home. The activities coordinator provides an excellent programme based on the interests and needs of all residents.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by M M (Friend of Resident) on Thursday 24 November 2016. Relates to October 2016.
My friend has been a resident in Brampton Lodge for about a year now following two strokes and I visit him regularly. The staff have been so kind, especially at times of crisis. They are efficient, calm and reassuring, quite simply they care. The daily activities are interesting, stimulating, often competitive and great fun. I have been encouraged to join in and made welcome by residents and staff alike. This is a happy home (although I refused to cuddle a rat!) If it becomes necessary, I would happily choose to live here.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by Joyce L (Resident) on Monday 10 October 2016. Relates to September 2016.
Made very welcome. All staff very helpful - nothing is too much trouble. Excellent food served well - variety very good. A good range fo activities. Very well appointed room, with en-suite shower/toilet. Additional bath available. Have been very happy here.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by Dudley S (Power of Attorney Solicitor of Resident) on Tuesday 27 September 2016. Relates to September 2016.
The person I am the attorney for is a resident at Brampton Lodge, where she has been for almost three years. I have nothing but praise for the excellent way in which she has been cared for and looked after by a very dedicated team of people.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by Nicolle G (Friend of Resident) on Wednesday 31 August 2016. Relates to August 2016.
My friend, who I had been helping while in her flat, was admitted to the residential home as she had a history of falls. She was not keen to be there but appreciated the care she was given. The staff were caring and supportive - encouraged her to join in activities. The manager visited her when she was in hospital and ensured that relatives were informed of the status. The staff ensured that she was seen by a doctor whenever necessary. The home has a happy caring atmosphere - patients were not just sat around a room in front of a TV. The standard of the staff was excellent caring and knowledgeable. Her nearly 2 years were happy.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Website Submission by Patricia T (Daughter of Resident) on Wednesday 27 April 2016. Relates to January 2016.
During 2014-15, my mother was at Brampton Lodge for respite care on at least 5 separate occasions. In December 2015 she came in again for respite but she was very ill and sadly died on Jan 3rd 2016.
During all my mother's stays at Brampton, the care she received was outstanding. Much attention was given to her individual needs and preferences and she could say if she wanted things done differently. The staff were totally professional, yet developed a relationship with Mum that was very personal. They were always patient and kind even when Mum became muddled or irritable. In December when she was ill, I was immensely grateful for the 'End of Life' care together with visiting doctors and nurses. The care was first class, not just for Mum but for us as a family. The staff looked after Mum with total compassion and a special mention for the night staff who stayed with her and me until the end. Mum's death was peaceful and I'm sure she felt safe with people she knew. Thank you.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by S P (Son of Resident) on Wednesday 30 December 2015. Relates to December 2015.
My father has been at Brampton Lodge for a year. The care is excellent. The staff are caring. Plenty of good food. The activities are varied and interesting, the social interaction between staff and residents are good. I am very pleased with the standard of care from the staff. Nothing is too much trouble whether it's making a cup of tea or attending an appointment.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Postal Card by Peter S (Son of Resident) on Thursday 22 October 2015. Relates to October 2015.
My father lived at Brampton Lodge from June 2011 until his death in October 2015. He was very happy and satisfied - he became close friends with all of the staff and always talk about how good they were. Brampton Lodge is always superbly clean, tidy and well managed, staff responses are always very quick. Father was always satisfied with the food and refreshments. The house has a lovely well kept sheltered garden and the rooms are very light and comfortable. Visitors are welcomed with tea/coffee. The staff are amazing and it feels very much like an extended caring family atmosphere. End of life care was superb.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Website Submission by Clare C (Daughter of Resident) on Thursday 27 August 2015. Relates to July 2015.
Brampton Lodge provided a very caring and homely environment for my Mother. The staff cared for her to an excellent standard right through to her end of life. They worked well with the external agencies (Dr, District nurses) in a very timely way. The management and staff provided excellent communication with the family in a very respectful way. We would have no hesitation in recommending Brampton Lodge.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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Review submitted from a Website Submission by Angela J (Daughter of Resident) on Tuesday 14 July 2015. Relates to July 2015.
I could not have been happier with the care that Brampton Lodge took of my 93 year-old mother in the last nine months of her life. The staff were extremely friendly, kind, caring and compassionate. My mother required a lot of help with the everyday necessities of life, particularly towards the end, and the staff were always ready to assist her with whatever she needed. She was treated with great respect and dignity. At the very end, it was wonderful that she was able to take her last breath in her own bed at Brampton Lodge. All the carers were terrific, but the three who assisted in her room on the day she died were just extraordinarily wonderful in the way that they comforted her (and me) and made her as physically comfortable as they could. I thank the three of you from the bottom of my heart and thank the entire team for making Brampton Lodge the great care home that it is.
How likely would you be to recommend Brampton Lodge? Extremely Likely
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February 2018
There are currently no Care Home Idol entrants who have performed at Brampton Lodge