
The staff are worth their weight in gold. The care she received was outstandingA I(Daughter of Resident/Service User)

The staff and the care home manager are superb.... we owe them a lotDave E(Son of Resident/Service User)


The staff are worth their weight in gold. The care she received was outstandingA I(Daughter of Resident/Service User)

The staff and the care home manager are superb.... we owe them a lotDave E(Son of Resident/Service User)


Haslington Residential Home is a 46-bed care home, highly suited to a versatile range of care provision, taking on both short and long-term needs, ideal for older people and also for adults diagnosed with dementia.
Regular training helps carers to keep up with the latest innovations, particularly in relation to dementia care and how declining memory loss can be helped within the living environment.
Alongside professional care, the home supports an interesting lifestyle, offering access to hobbies and activities.
Care Provided by Haslington Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees are reflective of the current market value within the area. For enquiries about pricing, please contact the home as they will be able to comment around the type or care required in more detail, thank you.
The price(s) shown are provided by the care home. Contact Haslington Lodge Care Home for full pricing details and T&Cs.
Contact Haslington Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Belmont Healthcare
- Private Owned
Person in charge
- Rachel Lucas(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (7)
Haslington Lodge Care Home Reviews (46)
Haslington Lodge Care Home has a Review Score of 9.4 (9.396) out of 10, based on 10 reviews in the last 2 years.
Over all time Haslington Lodge Care Home has 46 reviews.
My father in law was cared for with the utmost respect and dignity. He was treated like an intelligent, independent, worldly individual. The staff showed expertise, professionalism, kindness and expressed a genuine interest in both my father in law and us, his family. We will be forever grateful in enabling us to have respite, which is absolutely essential to families knowing he was safe and cared for. Haslington Lodge and the staff have become an extended family.
My mother has been there for 2 years now and it is constantly breaking down and causing myself and my mother a lot of stress as I can't take her out when it's broke and has been breaking down every week lately, when it's broke it take 2 weeks to fix then a week later it's broke again.
I took my mother out a few weeks ago and the lift broke before we returned and so my 80 year old mother had to climb 4 flights of stairs to get to the top, since then I have not taken her out as it's still broke again and again.
I normally take my mother out at least twice a week and not been able to do this recently as it is breaking more often and constantly broke.
Apart from this she likes it there as the staff are very nice.
Also she never goes out with the home, only in the summer they go to bingo once a week . So this is all left down to myself.
My Dad with Dementia was transferred to Haslington lodge from another home not having any choice but I have been pleased with the care & he seemed to settle very quickly & seems a lot happier in his new home. I am a bit of a people watcher & good at reading body language & ive only witnessed tutting & signing coming from one carer, but they were still gentle & it wasnt aimed at my Dad.I dont get to visit very offen as quite far away from me but when i do he always looks clean & dressed appropriately. I used to speak to my dad very offen on the phone & found it quite frustrating trying to get through but now he not capable of holding a phone conversation so that problem no longer exists. In his last home I was constantly being asked for new clothes & slippers but Haslington seem to have a more competent housekeeping so dont get asked to supply anything since his transfer. Over all im very pleased & can sleep at night knowing Dad is in good hands x
Thank you very much for the kind feedback its much appreciated and will be shared with the team
We cannot really fault the home at all. All of the staff are very caring and nothing is too much trouble. They are immediately in contact if mum has a problem or if we have concerns. They are very patient with our mum and encourage her to get involved as much as they can. She's safe, well fed and look after.
My Nan is currently living in Haslington lodge and I feel this home is full of amazing staff who really care about the residents. They show such patience, kindness and love to all the residents and the management are also amazing. Any concerns that I have regarding my Nan are always dealt with promptly and I am also able to speak to a manager if required.
I love the fact that you can come and go as you please and are always greeted with a big smile from the staff and the residents. Thank you to all the staff at Haslington lodge, you work tirelessly hard to care for our family members.
Thank you so much for taking the time to send us your very kind and supportive review. We are so happy that your Nan is happy and settled and that you feel the care team and manager are accessible should you wish to speak with them, we are very proud of all of our team and the work that they do at the home. With warmest regards, from the Haslington Lodge Belmont Healthcare Team.
My mum has been a resident for over a year and after visiting her yesterday it was easy to see the care and compassion is as always second to none. The staff are exceptional and treat her with such respect and dignity , the lunch looked very good and wholesome , as much as I didn't want her to be in a care situation I chose what I consider to be the best . It looked very smart yesterday new floors new chairs , good to know the increase in fees is channelled back in for the good of residents. The only improvement I would like to see is not the tv constantly on with totally non appropriate programmes . Maybe a cd player with age appropriate music ? Most respond and enjoy background music specially dementia sufferers . Only my opinion of course . .A huge Thank you to all the wonderful caring staff , for always being there for my dear mum and the managers for always keeping me up to date with personal/medical details .Haslington deserves 5*
Thank you so much for your wonderful 5 STAR review, we appreciate your kind and supportive words so much regarding our kindness, compassion, respect and dignity shown to your Mum as well as how great the food it - we will ensure the care teams are made aware of them, we know they will be delighted...
I put this solely down to the attention and care he receives from all the staff.
I don't worry about my dad living there and I know when the time comes he will pass in comfort and love.
What wonderful, kind and supportive words you have left us in your review. Thank you so much, we'll be sure to pass these onto our Care Team at Haslington Lodge, we know they will be delighted to receive them. We are delighted to know that you and especially your Dad is happy and content in our care, this means so much to us all. With warmest regards from the Belmont Healthcare Team
My husband has been in the home now for over two years, he is very well looked after, and the staff are excellent. Nothing is too much trouble for them. If you have any problems, they will help to solve them. Everyone there is kind, loving and respectful. It is one of the best homes I've been in where the staff care for the residents. All the major events are covered, with the staff talking to the residents about each event. I'm very happy for my husband to be a resident in the home.
Thank you so much for your kind words about the care provided for your husband at Haslington Lodge. We are so happy that your feedback mentioned that the care team are kind, loving and respectful as we believe they are too - we will ensure that this detail is passed on to the whole team at the...
He became part of a very loving family the staff were always kind loving and respectful.
I can't thank them enough. He passed away very peacefully on the first of October, the home gave us so much support at this very sad time. I would like to take this opportunity to thank all the staff.
Kind regards.
We are so sorry to hear of your dear friend's passing, please accept our sincerest condolences. We are so glad that you felt he was comfortable, at peace and was part of the caring and loving environment that is our wonderful and supportive Haslington Lodge. Thank you for your very kind and...
The carers go out of their way to make sure my mother is happy and not stressed, thank you.
There is one thing that could be improved and that is my mother only goes out once a week to Bingo and needs to get out more.
Thank you very much for leaving us a lovely review. We're pleased your Mother is content. We have taken your feedback on board regarding getting out more. Please be assured that there is a range of inhouse activities, daily. Kind Regards Belmont Healthcare Team.
The atmosphere was very pleasant and relaxed, the residents looked clean and well cared for, and it was clear that the carers and nurses really do care for their residents.
Haslington is a really caring and homey place, the staff are always so helpful and wanting to help. The office staff are also very polite and helpful and always want to do the best for the residents.
Haslington Lodge is a warm and friendly place, and it is the staff that makes it special.
Thank you for all you do for our resident friend.
This is such a lovely review! Thank you for your kind words and for taking the time to share this with us and the community. We're so pleased to hear you're greeted with warmth, the atmosphere is pleasant and the residents look happy, relaxed, clean and well looked after. We can't wait to share...
My nan was a dementia patient who needed 24-hour assistance in my tasks and the carers were actually caring.
My nan sadly passed this year 2024. But she was always happy there and made to feel like they were her family.
My grandad was also here in 2023 for a short period due to mobility issues and he also loved every minute before his tragic passing in 2023.
Very highly recommend this amazing care home.
Thank you so much for this wonderful review. It is so nice to hear that your dear Nan and Grandad were happy here and that you feel Team Haslington are amazing. Thank you for taking the time to share this five-star review with us and the community. Sending our sincere condolences and please know you're welcome to come and visit us anytime. Kind Regards, Belmont Healthcare Team.
It was a very scary experience for my dad and our family having him in a home at 65, especially with such complex needs. However the staff have been absolutely amazing, they really take the time to listen to his needs and accommodate him well. This is also the first care home who have great communication and will always call to inform us of anything whether it be minor or major. Emails from the staff are also very reassuring to see what’s been happening in the week and what the residents have been up to. The standard of care is really great. We are very grateful to you all.
dad are happy with the care being given. It is our utmost pleasure to do so. It's heartwarming to hear that our...
My late Husband was a resident at the Haslington for thirteen months. During that time he was looked after and cared for by the various staff members. He laughed and joked with them, he even prayed with them. Unfortunately, he did not respond to treatment when he had his final infection. At this time, the various staff would come to his room, whilst I was there, to speak to him and encourage him.
Sadly, when he passed, members of the staff were upset with us. At that time, the staff made sure that we were looked after and fed, etc. We had become a family again and not just Carers, thanks to the Haslington Staff. My Daughter and I would strongly recommend the Haslington to anyone seeking long-term care for a loved one.
Wow! Thank you so much for your wonderful review. It's so heartwarming to read. We do agree that laughter really is the best medicine! We're glad that we were able to support you and your late Husband at a time of need and that you were happy with the care being received, it was Team Haslington's pleasure. Always welcome here. Kind Regards, Belmont Healthcare.
As a family, we would like to thank the staff at Haslington Lodge who welcomed Nan into their care home last summer. Nan has been welcomed with open arms along with us as a family that visits regularly. The care staff are always welcoming and you feel a warm sense of care when we visit. Special mention goes to one staff member in particular, she literally is the queen of activities going above and beyond to support Nan and others within the home. Always keeping us in the loop of activities and inviting us in to spend time with Nan at different events. She regularly asks our opinions and puts Nan and other residents at the heart of what she does. Another mention is for the manager, who has always communicated with me directly and always keeps us informed, she always has her door open and is at the end of an email should I need her. Lastly, the carer who always offers us a drink when we visit, this goes a long way in making us feel welcome when we visit. Overall a huge thank-you to everyone at Haslington.
Wow! We're absolutely thrilled with this wonderful five-star review. Thank you so much for the feedback and for taking the time to do so. It's so nice to hear that you and your family are happy with the care and are welcomed by our lovely Team. We will continue to do our very best. Kind Regards, Belmont Healthcare Team.
Dad is very comfortable and extremely well looked after. All the staff are excellent, friendly and caring for the residents. We are very happy with the overall provision of care for Dad, we could not ask for any more.
Once again thank you, this has brightened our day. Much appreciated from all at Belmont Healthcare Team.
We are so pleased with the care our dad is receiving there at Haslington Lodge. Nothing is too much trouble for the carers of our dad. He is very well looked after, and we are at peace with the fact that we know he is ok there and being looked after well.
Much appreciated, from all at Belmont Healthcare.
If there is a problem/small accident, the home is quick to notify us.
Most staff now know Mum’s needs and deal with her accordingly.
I am sometimes concerned that the doctor only appears to visit the home once a week and so there can sometimes be a long wait.
Mum has been quite settled over recent weeks.
Thank you so much for taking the time to leave us feedback. We really appreciate you sharing your rating with us and have noted your concern regarding the doctor's Weekly visits down. We're really pleased to hear your dear Mum has settled and we will ensure to pass this lovely review over to Team Haslington. Best wishes from all at Belmont Healthcare.
My dad has been here for a few months now and has settled in with no problems. It was not an easy decision but so glad we chose Haslington. The care he receives is outstanding and I would not hesitate to recommend this home. The staff are so kind and caring to the residents and treat them respectfully which is important to see from a family's perspective. Whenever we visit there is always a friendly and happy welcome from the staff who go out of their way to make you feel at home. Quote from my dad: 'the food is nice, everyone talks to me and it’s very clean' what more could we ask for.
Wow! We are overjoyed with this five star review! We are so grateful that you took the time out of your day to share your kind words with us and the community. We're so excited to share this with Team Haslington! It's so nice to know that your dear Dad is happy and comfortable in our care. Much appreciated. Best Wishes from all at Belmont Healthcare.
We have seen such a difference in him; he is now mixing with other residents and staff.
He is always clean and tidy no matter when we visit.
He has never once complained about any of the food and always enjoys his Saturday brunch.
The staff are always so happy and helpful - nothing ever seems to be too much trouble.
Would like to take this opportunity to say thank you to everyone for the care being given to Dad.
We are so grateful for your 5-star review. It's so nice to hear that you've seen a difference in your dear Dad while he's been in our care. Thank you so much for your kind words and for sharing this with us and the community. We will ensure to pass this on to Team Haslington. Best wishes from all at Belmont Healthcare.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Haslington Lodge Care Home.
There are no upcoming events for Haslington Lodge Care Home.
Awards / Recognitions (7)
- 26 Sep 2022Recipient: Belmont Healthcare
- 26 Sep 2022Recipient: Belmont Healthcare
- 01 Mar 2022Recipient: Haslington Lodge Care Home
Accreditations
There are no accreditations posted yet for Haslington Lodge Care Home.
Meet the Team (1)

Rachel has been with Haslington Lodge Care Home since 2008. She first joined as a Healthcare Assistant and then progressed quickly within the company to become a Senior Healthcare Assistant, Assistant Manager and now Care Home Manager.
A much-respected member of the team Rachel brings her 14 years of considerable experience to the leadership role of supporting her care team in their everyday roles.Committed to developing the professional knowledge and skills of her team further Haslington Lodge Care Home has the benefit of being led by a dedicated professional eager to provide the very best care and support.
Frequently Asked Questions about Haslington Lodge Care Home
What types of Care is Haslington Lodge Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Haslington Lodge Care Home have?
There are 46 Single Rooms.
What are the Facilities & Services at Haslington Lodge Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Haslington Lodge Care Home to the centre of Greenhithe?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haslington Lodge Care Home to verify any information. View our terms and conditions. Haslington Lodge Care Home has an Enhanced Service -more info.