Haslington Residential Home

Cobham Terrace, Bean Road, Greenhithe DA9 9JB

Owner: Mrs C Jansz

Person in charge: Frances Maynard (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 46 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 46

Rooms with ensuite WC: 34

Weekly Charges Guide: Personal Care Single £510 – £630 (These prices are only a guideline, please contact Haslington Residential Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Haslington Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Haslington Residential Home has a Review Score of 7.9 (7.926)

The Review Score of 7.9 (maximum of 10) for Haslington Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Haslington Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.817 for Haslington Residential Home is calculated as follows: ( (49 Excellents x 5) + (11 Goods x 4) ) ÷ 60 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.109 Points relating to the number of positive Reviews for Haslington Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.2 Target = 0.109

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Haslington Residential Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Haslington Residential Home

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

My mother was a resident of Haslington for two and a half years until she passed away in October 2017. Mum was always happy, clean and well nourished throughout her time there and I was always made to feel welcome. Her room and communal areas were always clean and well kept too. When mum was dying the staff showed compassion and dignity and gave us as a family, the time we needed. The staff never knew when I was likely to visit as I live 150 miles away, but whenever I turned up the staff and residents were always happy and safe and I never found a situation that I was unhappy about. I feel we found a safe, secure and well run home for my mum and would highly recommend Haslington.

How likely would you be to recommend Haslington Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Carol Jansz, Director at Haslington Residential Home responded to this review on 22 Nov 2017:

It is so difficult to live so far away and not be able to visit as often as you would wish. This poor lady had many health problems but was always so uncomplaining and knew very well how much she was loved by her family.

Haslington Residential Home is a care home specialising in dementia care. It provides an "open door policy". A visit can be made any time of day showing "nothing to hide". The staff are always polite and cheerful. All residents appear happy and clean. I can understand why the clients have arrived from other care homes.

How likely would you be to recommend Haslington Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum went into Haslington Residential Home in November 2015. In the time that she has been there, she has become much less agitated than she was when living at home. The care and carers are wonderful. Each one is so caring and I really feel that they respect and have mom's best interests at heart. Mom has put on weight too with the lovely food. I have nothing but praise for Haslington Residential Home and feel so grateful that they were able to take my mom.

How likely would you be to recommend Haslington Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

It was difficult for us to decide where was best for someone we cared deeply about to live, due to their dementia. We could not have made a better choice than giving Haslington responsibility for his welfare. They understand the condition and we found that all the staff treat the residents with kindness and respect.
He was encouraged to regard it as his home, rather than being in a home. The food was well prepared and presented. His bedroom and facilities were kept very clean. His clothes were regularly laundered. Any medical problems were dealt with efficiently and we were kept informed.
We visited often and always unannounced, sometimes for prolonged periods, so we consider we would have been aware of any noticeable shortcomings in the care they provided.
We have no hesitation in recommending Haslington to anyone faced with a similar situation.

How likely would you be to recommend Haslington Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What a massive decision to choose a care home for a loved one! Mum, who has Alzheimers, moved into Haslington Residential Care Home in November 2015 and my sister and I are very happy that we chose it.
We had visited several homes in Bexley, where Mum lived, and then we were told that Haslington had a vacancy. We phoned up and were told to visit anytime (very telling). After a 45 minute visit and a tour and chat with the owner we went away to consider the options.
Haslington has 3 floors for low, medium or high dependency residents, which means that Mum, at 89, will not have to move homes. As Haslington is not part of a chain it felt more personal and the staff were friendly and very caring. We felt that this was the best place for Mum even though it was a bit further for us to travel to visit. Our decision was made.
Mum initially moved into the ground floor, for low dependency residents, although she has just moved to the medium dependency floor which better suits her needs.
After nearly 6 weeks Mum has put on a little weight, which is great as she had dropped almost 3 dress sizes in the last 2 years at home. The staff are all friendly and Mum regularly tells how nice and caring they all are. What more could we ask for than that Mum is safe and looked after with care and dignity.
We are grateful that we were told about Haslington Residential Care Home.

How likely would you be to recommend Haslington Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Carol Jansz, Director at Haslington Residential Home responded to this review on 06 Jan 2016:

Thank you for your kind comments. It is always lovely to welcome someone into our community and Mum's gentle nature is a real asset to our little circle.

Submit a Review for Haslington Residential Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Haslington Residential Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Haslington Residential Home