
The staff are worth their weight in gold. The care she received was outstandingA I(Daughter of Resident/Service User)

The staff and the care home manager are superb.... we owe them a lotDave E(Son of Resident/Service User)


The staff are worth their weight in gold. The care she received was outstandingA I(Daughter of Resident/Service User)

The staff and the care home manager are superb.... we owe them a lotDave E(Son of Resident/Service User)


Haslington Residential Home is a 46-bed care home, highly suited to a versatile range of care provision, taking on both short and long-term needs, ideal for older people and also for adults diagnosed with dementia.
Regular training helps carers to keep up with the latest innovations, particularly in relation to dementia care and how declining memory loss can be helped within the living environment.
Alongside professional care, the home supports an interesting lifestyle, offering access to hobbies and activities.
Care Provided by Haslington Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees are reflective of the current market value within the area. For enquiries about pricing, please contact the home as they will be able to comment around the type or care required in more detail, thank you.
The price(s) shown are provided by the care home. Contact Haslington Lodge Care Home for full pricing details and T&Cs.
Contact Haslington Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Belmont Healthcare
- Private Owned
Person in charge
- Rachel Lucas(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (7)
Haslington Lodge Care Home Reviews (46)
Haslington Lodge Care Home has a Review Score of 9.4 (9.396) out of 10, based on 10 reviews in the last 2 years.
Over all time Haslington Lodge Care Home has 46 reviews.
Would highly recommend this care home.
Thank you so much for taking the time out to leave us a 5-star review. We are so pleased; it is so heartwarming to hear such kind words, and we will ensure this wonderful review gets passed on to our lovely team. Thank you for recommending us and sharing with the community. Much appreciated. Best Wishes from all at Belmont Healthcare.
My husband came to Haslington Lodge just 11 days ago after languishing in hospital for 3 months where his dignity and mobility were robbed. In his very short time of residence, the improvement is extraordinary. Every member of staff has been exemplary, compassionate and respectful. Nothing is too much trouble for my husband and my family. Thank you for helping greatly at an extremely difficult time for us and assuring us that my husband is receiving the best possible care.
We are overjoyed with this review! Thank you so much for sharing your thoughts with us and the community and taking the time to do so. We are so pleased that your dear husband has made an extraordinary improvement whilst being in our care. We're ecstatic that our colleagues have been exemplary,...
My mum is at Haslington Lodge, the care she receives is good and her health and appearance have improved in the few months she's been there. Any problems are dealt with and I'm phoned regularly with updates.
Thank you for your kind words and for sharing this with us and the community. We're incredibly happy that your Mum has made improvements since she has been in our care. May that continue. We will ensure to share this wonderful review with our team. Best wishes from all at Belmont Healthcare.
My brother, after a week in this home, had a fall. He said he felt dizzy, nothing was done. My brother had special hospital socks to wear at all times, why is he not wearing them, they said we will find out, but they never did. I asked again they said we are short of staff. I asked to see the manager, she is busy. We asked how is he getting on, they said the doctor wants a blood test done and that we need to change his medication. My brother was in the home for 3 weeks and he passed away, he was only 71. My sister got a phone call from the staff on duty to say what happened we got him out of the chair to take him to bed late at night and he said he felt dizzy, they got him to his bed he passed away with a blood clot. We never got a phone call from the home manager to say how sorry she was or try to explain anything, so I rang her 3 days later and she was so rude, cold, did not seem to care. She said this is a police matter, once the body leaves the building in a bag its got nothing to do with us.
We would like to pass on our sincere condolences for your loss.
We have looked very closely into your review comments and as discussed at length during our telephone calls, we feel that all actions were documented and the correct procedures followed as we would expect from our highly trained...
My mother was a resident for six months before she passed away. The staff are worth their weight in gold. The care she received was outstanding. She was well looked after and shown respect and dignity. I cannot rate Haslington and the staff highly enough. I can only thank them for looking after my dear mum in her final months.
Thank you for your valuable feedback. We were pleased to read your review and kind words regarding the staff and outstanding care that your dear mum received. We pride ourselves on the care that we provide and your feedback has demonstrated that we do and we appreciate you letting us know. Best Wishes from all of the Belmont Healthcare Team.
The staff and the care home manager are superb.... we owe them a lot.
This review has made our day! Thank you so much for taking the time out of your day and for sharing with us and the community. Best Wishes.
Mum has been a resident for just over three months at Haslington Lodge and the staff have been friendly, caring and considerate. It is a comfort to know she is in happy surroundings, and family are always welcomed when visiting.
Thank you for this wonderful review. We pride ourselves on the care that we provide and will of course pass on your lovely comments to our friendly team at Haslington Lodge.
My mum has been in Haslington for 5 years now following the death of my dad. Although it took her a while to settle, she has always been treated with respect and shown a great understanding of dementia from the staff. Generally her needs are met and all staff are really friendly and they know and understand how difficult it is for families. Before covid, if I visited around lunchtime, I was always offered a meal which has always been good and there's always tea or coffee available. I don't know what's in mums head but she is happy there. I have total admiration for all the staff that do this tough job.
Thank you so much for your kind and supportive words, we will pass these on to our care team, who will so happy to receive such lovely feedback as it means so much.
All staff are wonderful people, what I have seen so far. I am sure in time my friend will settle down. They get plenty of food and drink and lots of activities for residents to do if they so wish to do.
Thankyou for your wonderful review We will share you comments with our amazing team.
As a regular visitor to the home, I have always been made welcome and shown courtesy and understanding. The staff are very caring.
Thanks so much for the review its greatly appreciated and we take on board all feedback thank you.
My mum became a resident of Haslington Lodge in January 2021, following the untimely death of my dad. It was a huge decision for me and family members to make. I had never envisaged the time when Mum would need full-time care but the unexpected tends to creep up on us. It was imperative that Mum was looked after and receiving specialist care immediately. We were immediately struck by the professionalism and fantastic attitude of the manager at Haslington. She reassured us that Mum would be perfect for the home and that they could offer everything that she needed. The initial hesitations were soon overcome. Within a few days, Mum had settled well and accepted that Haslington was her new home. The staff team have been brilliant. They are always available at the end of the phone or by email to answer any questions or to address any concerns. I am so relieved and pleased that we chose Haslington for Mum. Thanks for everything you do - you're all very special people.
Thank you so much for taking the time to post your wonderful review, this means so much to our Care Teams - it's very much appreciated.
Best wishes.
My husband has settled in well and is very happy here. He is well looked after.
Thank you so much for the review its great to hear the team supported you well so far.
Before Covid, I would visit my cousin regularly and always found him to be content and happy. Staff were always friendly. Obviously, due to Covid, I haven't been able to see him but I try to call with books and treats regularly. I leave these with a member of staff at the front door and the staff always let me know how he is.
Thank you so much for the kind words it means so much for the care teams to know how they have helped and supported your family.
Highly recommend Haslington, they looked after my Dad very well but has now sadly passed but couldn’t have asked for better care. The staff are lovely and friendly, would definitely recommend such lovely and friendly staff.
Thank you so much for the kind words it means so much for the care teams to know how they have helped and supported your family.
We, as a family, hated the idea of Dad going to a care home. We could not have asked for better. Since day one everyone has helped our Dad to settle in. We feel so lucky as Dad is well and all his care needs are met. The manager and staff show such wonderful, considerate care. We feel Dad is made to feel part of a bigger family. They celebrate occasions such as Remembrance Day and firework night. They have curry nights. Dad is included in everything. Also in these difficult times, the staff have helped and facilitate contact which means the world to us. We cannot thank the staff enough for all their hard work and the unrelenting help. We can recommend Haslington Lodge for anyone in need of professional and wonderful care. We feel reassured knowing Dad is safe and has the best life possible.
In the 4 1/2 years that Mum was at Haslington, she was always treated with great care and dignity. We only have praise for the wonderful staff. Due to COVID-19, we had not seen mum for 4 weeks when she passed away, but we know she wasn't alone and take comfort from that. At such a difficult time we received grant support from the staff and we are so very grateful. I have no problem recommending Haslington and its wonderful staff.
Many thanks for the review, and the kind words at this time. We are glad the care team at Haslington have been able to support you and your family, especially during this time.
There are lovely gardens to sit in if the weather allows and so many activities, sing songs and such like. An on-site hairdresser is there to keep the ladies looking gorgeous and she does a cracking job. The kitchen staff make sure the meals are tasty and plentiful.
If you are looking for a care home pop in have a look around you will be welcomed with open arms.
After a while, she decided that she had had enough and wanted to go home. This has become difficult because of her advanced dementia, she had been very articulate, intelligent, independent and self-opinionated. Now she is unable to understand and retain information.
I have found Haslington Lodge Care Home staff are very understanding, patient and caring of both my sister and me. The staff and management are coping well with her mental problems and the physical problems they bring. The management particularly reassure me if I get upset accordingly. Most importantly is that I feel strongly that my sister is safe in their care.
Staff/carers are considerate, caring and friendly. Always put residents needs first, but on occasions where we have needed to speak to the manageress, this is where it ends. We have found her to be unapproachable, cold and unprofessional.
Thank you very much for your comment. We are very disappointed to hear your experience wasn’t as positive as it should have been. All of our staff and registered managers take enquiries from residents' family and friends very seriously. Please accept our apology, we are sorry that on this occasion...
Always very clean and fresh. Mum has put on weight and is much more relaxed and not as stressed. The staff are very caring and good with mum and I would recommend to anyone. I visit at all different times unannounced and care is always of the same standard.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Haslington Lodge Care Home.
There are no upcoming events for Haslington Lodge Care Home.
Awards / Recognitions (7)
- 26 Sep 2022Recipient: Belmont Healthcare
- 26 Sep 2022Recipient: Belmont Healthcare
- 01 Mar 2022Recipient: Haslington Lodge Care Home
Accreditations
There are no accreditations posted yet for Haslington Lodge Care Home.
Meet the Team (1)

Rachel has been with Haslington Lodge Care Home since 2008. She first joined as a Healthcare Assistant and then progressed quickly within the company to become a Senior Healthcare Assistant, Assistant Manager and now Care Home Manager.
A much-respected member of the team Rachel brings her 14 years of considerable experience to the leadership role of supporting her care team in their everyday roles.Committed to developing the professional knowledge and skills of her team further Haslington Lodge Care Home has the benefit of being led by a dedicated professional eager to provide the very best care and support.
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