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Hatfield Lodge has been extensively refurbished throughout, providing a comfortable and homely environment with excellent facilities; there are...
Hatfield Lodge is an elegant residential care home for up to 34 people who have dementia care needs; referrals for older people without dementia are also considered. Hatfield Lodge is located close to the centre of Folkestone and a stone's throw away from The Leas with beautiful sea views and promenade walks.
Hatfield Lodge has been extensively refurbished throughout, providing a comfortable and homely environment with excellent facilities; there are a number of spacious lounges and bedrooms with en-suite facilities.
A well-trained and dedicated staff team work professionally to provide individualised person-centred care to all residents within the home, and a dedicated activities co-ordinator organises entertainment and daily meaningful enjoyable activities. Hatfield Lodge also has an excellent menu with a choice of home-cooked food, including vegetarian options if required.
Sai Care Homes has been accredited with an Investors in People Award.
Care Provided by Hatfield Lodge EMI/Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Hatfield Lodge EMI/Residential Home to confirm what's included and get a personalised quote:
We provide 24/7 assistance with personal care, continence, mobility, skincare, social activities and more, creating a safe, secure and homely environment. This includes entertainment, laundry and room cleaning.
However, services like hairdressing, chiropody, day trips, theatre trips and escorts for hospital appointments are not included.
Costs depend on room size and individual needs. Availability for social services funded rooms varies and some top-up may be required depending on individual needs, which will be discussed before admission. For more information, contact the home.
The price(s) shown are provided by the care home. Contact Hatfield Lodge EMI/Residential Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sai Care Homes
- Private Owned
Person in charge
- Lalitha Kumar (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
Room Information
- Single Rooms (34)
- Single Rooms with ensuite Wet Room (9)
Visiting
- Viewings between 9am-7pm Mon-Sun, no need for an appointment.
Parking
- Some parking available on the drive to the side of the home, and on-street parking available with 1 hour time limit.
Hatfield Lodge EMI/Residential Home Reviews (41)
Hatfield Lodge EMI/Residential Home has a Review Score of 9.3 (9.273) out of 10, based on 6 reviews in the last 2 years.
Over all time Hatfield Lodge EMI/Residential Home has 41 reviews.
The staff are extremely caring and try to help in any way they can. Nothing seemed too much trouble for them. They were a little short on staff but those on duty worked very hard while my wife was there for respite care. The experience of the whole team there showed itself in a good stay. A...
Its location near the seafront is ideal for getting out and enjoying Folkestone. The other guests made my wife feel very welcome.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hatfield Lodge EMI/Residential Home.
There are no upcoming events for Hatfield Lodge EMI/Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hatfield Lodge EMI/Residential Home.
Accreditations
There are no accreditations posted yet for Hatfield Lodge EMI/Residential Home.
Meet the Team (2)

Lalitha was appointed Registered Manager at Hatfield Lodge in 2025 and also serves as Sai Care Homes’ Operations Manager.
Since taking on the role,...
Lalitha was appointed Registered Manager at Hatfield Lodge in 2025 and also serves as Sai Care Homes’ Operations Manager.
Since taking on the role, she has played a key part in transforming Hatfield Lodge into a lively and welcoming home where residents enjoy as much independence and autonomy as possible.
Her leadership is focused on creating a warm, supportive environment for both residents and staff, ensuring that everyone feels valued and respected. Lalitha’s commitment to high standards and her passion for person-centred care shine through in everything she does.

Kate, our Deputy Manager, has dedicated 27 years to working in care and joined Sai Care Homes in 2019. She has been part of the Hatfield Lodge team...
Kate, our Deputy Manager, has dedicated 27 years to working in care and joined Sai Care Homes in 2019. She has been part of the Hatfield Lodge team for the past three years, bringing a wealth of experience and a deep commitment to person-centred care.
Kate holds a QCF Advanced Diploma in Health and Social Care (Level 3) and is currently working towards her Level 5 qualification. Her most important value is ensuring that Hatfield Lodge truly feels like home for every resident - where independence is respected, voices are heard, and dignity is always upheld.
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