
I would never have any doubt about recommending Hillbeck Care Home to anyone.Roland W(Nephew of Resident/Service User)

All the residents are treated with respect, patience and kindness. Nothing is too much trouble.Mary J(Daughter of Resident/Service User)


I would never have any doubt about recommending Hillbeck Care Home to anyone.Roland W(Nephew of Resident/Service User)

All the residents are treated with respect, patience and kindness. Nothing is too much trouble.Mary J(Daughter of Resident/Service User)


Hillbeck Care Home is located in the Kent countryside, on the outskirts of the village of Bearsted, near Maidstone.
Bearsted is a traditional English village featuring quaint cottages, several village pubs, restaurants and a large village green which plays host to a variety of different social and sporting events.
Hillbeck Care Home provides accommodation and cares for 60 residents with dementia.
The majority of rooms have en-suite facilities and some rooms are...
Care Provided by Hillbeck Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hillbeck Residential Care Home for full pricing details and T&Cs.
Contact Hillbeck Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Person in charge
- Zowie Griggs (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (25)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Hillbeck welcomes visitors at anytime, however do ask if visiting after 8pm that visitors please call first.
Parking
- Parking is available.
Hillbeck Residential Care Home Reviews (51)
Hillbeck Residential Care Home has a Review Score of 9.9 (9.858) out of 10, based on 15 reviews in the last 2 years.
Over all time Hillbeck Residential Care Home has 51 reviews.
Having looked at many care homes before choosing Hillbeck I can safely say I made the right choice, the care that has been given to my mother has been amazing. The staff are all so caring towards her and they take the time to speak to her throughout the day. There is a good selection of food with plenty of tea and coffee offered during the course of the day and her room is kept neat and tidy.
My mum moved into Hillbeck Residential Care Home recently, and since she’s been there, we have found the staff to be caring and approachable. The meals are good with there being lots to choose from and the rooms are well furnished and of a good size.
The staff and management at Hillbeck are first class with the care they give to my mother and other residents. The management team do an excellent job in keeping myself and my family informed on how our mother is doing, which is of great comfort to us. The cook and catering staff produce wholesome food and the housekeeping team do a great job in keeping all areas of the care home clean and smelling fresh.
I would like to thank each and every one of the wonderful people that work at this home. From January 2020 they looked after my father who suffered from dementia which became progressively worse until he passed away in October this year. The care he was given was exceptional and he was always treated as an individual and encouraged to do what he enjoyed. From the moment I first arrived with him, you could feel the happy atmosphere and see the people in your care were happy and well looked after, it felt like I was leaving him with family. Everyone I met at this home was friendly and helpful and you could see they truly cared about the loved ones we entrusted to them. During the Covid lockdown, they worked in difficult conditions but still made you feel welcome and kept us informed of all measures they were taking and why to keep our loved ones safe. I really cannot find the words to express my true thanks to these wonderful people who looked after my beloved father so well.
I am happy with the care my mother is getting at Hillbeck Residential Care Home. The staff are kind and respectful towards her and often when I visit have found the home and my mothers room to be clean. The food is excellent and always looks great with Hillbeck accommodating my mother's dietary requirements.
I am extremely pleased with the care my Mum is getting at Hillbeck Residential Care Home. Nothing is ever too much bother and the staff are always respectful towards my Mum with help always on hand when required. When I visit her the home appears very clean and the food always looks and smells good. For anyone looking for a care home for a loved one, I’d highly recommend Hillbeck Residential Care Home.
Hillbeck Is a great care home which is run and managed by kind, caring and committed staff who have looked after my father exceptionally well during his time there. Hillbeck is a lovely environment and is well suited for someone like my father who has dementia and is kept spotlessly clean and tidy.
I am very satisfied with all the special care and attention that my Mum has received in the home for the past year. Nothing is ever too much for any of the staff. I would highly recommend the care home.
My mum has been at Hillbeck Residential Care Home since December 2021. I am very happy with the care my mother is getting. All the staff are caring, kind and thoughtful; nothing is ever too much trouble. When I visit Mum, she always looks happy. It is very clear to me that she is being looked after very well. This gives me peace of mind knowing my mother is happy and safe.
My mum has been at Hillbeck Residential Care Home for some time now and during her stay there I have found the staff to be fantastic in the care they have given to her. I’ve always felt welcomed when I’ve come in to visit my mum and should my mum have any medical appointments the managers are prompt in letting me know when and what the appointments are for and why it’s needed. Overall I have no issues with the care my mum is getting at Hillbeck.
I am very satisfied with the care my father is getting. Not only are the staff caring and helpful but they all go that extra mile for him, nothing is ever too much trouble. The food is good and my father's room is spacious with en-suite facilities and is kept clean.
Hillbeck is an excellent all-round care home and I’m very pleased with the care my mother is getting. The staff are knowledgeable, caring and professional. When I’ve visited my mother she is always dressed appropriately and it is clear by just looking at her that she is receiving good care. There is a good choice of food and there is always a good positive atmosphere within Hillbeck.
I’ve found the staff at Hillbeck to be considerate and caring as they give so much care and attention to my mum and the other residents. I couldn’t be happier for having chosen Hillbeck to look after my mum, I have no regrets and am so thankful for the work they do. I have been kept informed about how my mum is doing through this pandemic as I speak to her regularly through Skype. The home always smells fresh and the home cooked food is wonderful.
All the staff and management at Hillbeck are amazing, I couldn't have wished for my Mum to be in a better place. She is always treated with kindness and respect. The home has a lovely environment and my Mum feels safe and secure. Her room is lovely, well decorated, clean and the food is of a high standard. Thank you all for the work you do!
I have nothing but praise for the staff, they all work extremely hard. My mum has been at Hillbeck a long time and throughout her time there I can safely say she has been well cared for. Everyone is well looked after, the home is always clean and the food is good.
Fantastic personal and very caring service. Clean, friendly with a family atmosphere. The rooms were like a home from home. The food was very good and regular. Most important was the carers and their excellent dedication and commitment and love shown to the residents and family members.
I am extremely lucky that my mother is a resident at Hillbeck; she is happy and is very well looked after in a spotlessly clean environment. What more can I ask for?
My Mum has been at Hillbeck now for a few years. During her time there I have found the staff and management to be approachable and friendly. The home is kept clean and the food is good. It hasn't been easy not being able to see her due to the pandemic, but it has been made easier with the home keeping us up to date and arranging skype calls with Mum. For anyone looking for a care home, I’d highly recommend Hillbeck Care Home.
All the staff at Hillbeck care home are great, nothing is ever too much trouble, and the staff are always in good spirits. You are always made to feel welcome, the staff ask how you are, and if there is anything they can do for you; should there be anything you need all you need to do is ask, and they’ll be more than happy to help. The home is odour free and kept very clean. There is plenty of outdoor space for the residents, and the home has an activity coordinator who organises a range of events and games for the residents.
Having worked at this home as an A/C up to 2015, having to then retire due to ill health. My love of thee caring for "my gang" resident and interaction prompted me to carry on at the home in a Volunteer position, so still interact with the staff and the gang. Sadly missing all at the moment, coronavirus lockdown.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hillbeck Residential Care Home.
There are no upcoming events for Hillbeck Residential Care Home.
Awards / Recognitions (10)
- 31 Jan 2024Recipient: Hillbeck Residential Care Home
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Hillbeck Residential Care Home
Accreditations
There are no accreditations posted yet for Hillbeck Residential Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillbeck Residential Care Home to verify any information. View our terms and conditions. Hillbeck Residential Care Home has an Enhanced Service -more info.