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Hillbeck Residential Care Home

Roundwell, Bearsted, Maidstone, Kent ME14 4HN
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I would never have any doubt about recommending Hillbeck Care Home to anyone.Roland W(Nephew of Resident/Service User)
Hillbeck Residential Care Home, Maidstone
All the residents are treated with respect, patience and kindness. Nothing is too much trouble.Mary J(Daughter of Resident/Service User)
Hillbeck Residential Care Home, Maidstone
Hillbeck Residential Care Home, Maidstone

Hillbeck Care Home is located in the Kent countryside, on the outskirts of the village of Bearsted, near Maidstone.

Bearsted is a traditional English village featuring quaint cottages, several village pubs, restaurants and a large village green which plays host to a variety of different social and sporting events.

Hillbeck Care Home provides accommodation and cares for 60 residents with dementia.

The majority of rooms have en-suite facilities and some rooms are...  

Care Provided by Hillbeck Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,280N/A
Residential Dementia CareFrom £1,280N/A

Contact Hillbeck Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Zowie Griggs (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (25)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Hillbeck welcomes visitors at anytime, however do ask if visiting after 8pm that visitors please call first.

Parking

  • Parking is available.

Hillbeck Residential Care Home Reviews (51)

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9.9

Hillbeck Residential Care Home has a Review Score of 9.9 (9.858) out of 10, based on 15 reviews in the last 2 years. Over all time Hillbeck Residential Care Home has 51 reviews.

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Review from S W (Regular Volunteer) published on 24 June 2020 Submitted via Postal Card
Overall Experience
My late mother was a resident at Hillbeck in 2012 - 2013. When my mother passed away, I asked if I could be a Volunteer at the home.

I have now been very happy working at the home for many years now. I get a very good feeling when doing activities with the residents to see them smile and happy. Hillbeck has lovely staff and manager; it's a very happy home.

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Review from S N (Daughter of Resident) published on 21 April 2020 Submitted via Postal Card
Overall Experience

Hillbeck is a wonderful care home. Mum was very well cared for by the staff there. The activities coordinator kept the residents engaged. There were plentiful drinks and home-cooked food, which included a cooked breakfast every morning. Food and drink intake were monitored and documented carefully. The staff was caring and welcoming.

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Review from Roland W (Nephew of Resident) published on 15 July 2019 Submitted via Postal Card
Overall Experience

I live 250 miles from Hillbeck so having trust and faith in how my 90-year-old aunt was treated was paramount in my thoughts, not as though I could 'pop in' at a moments notice, and I also had local friends who visited regular, so kept me informed as to what was happening. The staff top to bottom were always caring and attentive and kept me informed at all times. I would never have any doubt about recommending Hillbeck Care Home to anyone.

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Review from Mary J (Daughter of Resident) published on 30 May 2019 Submitted via Postal Card
Overall Experience

Very much appreciated the care given and shown to my mother during her time at Hillbeck. All the residents are treated with respect, patience and kindness. Nothing is too much trouble. As a family, we were shown the same kindness and nothing was ever too much trouble for us either. All the staff deserve gold medals.

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Review from Chrissy W (Daughter of Resident) published on 21 May 2019 Submitted via Postal Card
Overall Experience

Overall we are happy with the care. There are a few things that could be improved - otherwise, Mum is well cared for.

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Review from Tina D (Mother of Resident) published on 13 March 2019 Submitted via Postal Card
Overall Experience

Satisfied with the home. The staff are nice and the manager is very efficient.

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Review from Brian R (Friend of Resident) published on 28 February 2019 Submitted via Website
Overall Experience

My wife and I have been visiting our dear old neighbour in Hillbeck on a weekly basis for the past two years and have always found the management and staff to be polite informative and helpful. My wife and I were instrumental in getting our dear friend placed in the care of Hillbeck after she suffered a really nasty fall and was hospitalized for some 5 weeks overcoming her injuries and loss of memory from her fall. I believe we are in a perfect position to make a sound judgement and assessment of care homes due to the fact that my wife and myself are members of a ukulele band that visits many different care homes around kent entertaining the residents with sing-along sessions, we have probably played in around 30 different care homes and I can honestly say that in our opinion Hillbeck is by far the most spacious, brightest, and enjoyable place to take our band to entertain the residents who along with the staff enjoy these sing-along sessions.

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Review from Bryan G (Regular Volunteer) published on 25 February 2019 Submitted via Postal Card
Overall Experience

Having worked in a care home environment for a good few years, I find Hillbeck to be a clean, comfortable home. Friendly staff that I've got to know well and always a happy atmosphere.

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Review from Peter Lee P (Son of Resident) published on 17 May 2018 Submitted via Postal Card
Overall Experience

My mother's residency in a care home filled me with dread. She is 96 years old, a widow with dementia and macular degeneration. She has been a resident for 2 years and I have watched the interaction between staff/residents with growing admiration when dealing with their needs. The building is bright and the atmosphere is gently vibrant. Singing and laughter is often heard. Much is due to the appointment of the new manager some 18 months ago. Extraordinary effort is taken to stimulate interest and thereby enhance the quality of life of each resident.

My family and I have peace of mind knowing my mother is safe, happy and valued.

I have gone from dread to delight. Thank you Hillbeck!

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Review from Sheila R (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience

My Mum has been at Hillbeck for almost years 6 years. It's such a happy home. All staff are dedicated and caring, ready to help or answer questions at all times. Some may be pushing cleaning trollies, delivering laundry, water just etc., - always busy, but make time for you and always answer Mum if she wants to talk to them. Food is excellent, - nutritious, varied and interesting. Always informed if the Doctor has had to see her. Good variation of entertainment and craftwork - carer very talented. When taking her back to Hillbeck, either by ambulance or taxi, from outings she's tired, always says "Glad to be home"! Means everything to me. Have nothing but praise for all members of staff at Hillbeck - they've made her 'Home'.

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Review from Michael M (Son of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

The management and staff at Hillbeck constantly go the extra mile to ensure that the interests of all their residents take top priority. Mother is now 93, with low-level dementia, and is very comfortable and content in her accommodation. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 June 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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