
I would never have any doubt about recommending Hillbeck Care Home to anyone.Roland W(Nephew of Resident/Service User)

All the residents are treated with respect, patience and kindness. Nothing is too much trouble.Mary J(Daughter of Resident/Service User)


I would never have any doubt about recommending Hillbeck Care Home to anyone.Roland W(Nephew of Resident/Service User)

All the residents are treated with respect, patience and kindness. Nothing is too much trouble.Mary J(Daughter of Resident/Service User)


Hillbeck Care Home is located in the Kent countryside, on the outskirts of the village of Bearsted, near Maidstone.
Bearsted is a traditional English village featuring quaint cottages, several village pubs, restaurants and a large village green which plays host to a variety of different social and sporting events.
Hillbeck Care Home provides accommodation and cares for 60 residents with dementia.
The majority of rooms have en-suite facilities and some rooms are...
Care Provided by Hillbeck Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hillbeck Residential Care Home for full pricing details and T&Cs.
Contact Hillbeck Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Person in charge
- Zowie Griggs (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (25)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Hillbeck welcomes visitors at anytime, however do ask if visiting after 8pm that visitors please call first.
Parking
- Parking is available.
Hillbeck Residential Care Home Reviews (51)
Hillbeck Residential Care Home has a Review Score of 9.9 (9.858) out of 10, based on 15 reviews in the last 2 years.
Over all time Hillbeck Residential Care Home has 51 reviews.
I have now been very happy working at the home for many years now. I get a very good feeling when doing activities with the residents to see them smile and happy. Hillbeck has lovely staff and manager; it's a very happy home.
Hillbeck is a wonderful care home. Mum was very well cared for by the staff there. The activities coordinator kept the residents engaged. There were plentiful drinks and home-cooked food, which included a cooked breakfast every morning. Food and drink intake were monitored and documented carefully. The staff was caring and welcoming.
I live 250 miles from Hillbeck so having trust and faith in how my 90-year-old aunt was treated was paramount in my thoughts, not as though I could 'pop in' at a moments notice, and I also had local friends who visited regular, so kept me informed as to what was happening. The staff top to bottom were always caring and attentive and kept me informed at all times. I would never have any doubt about recommending Hillbeck Care Home to anyone.
Very much appreciated the care given and shown to my mother during her time at Hillbeck. All the residents are treated with respect, patience and kindness. Nothing is too much trouble. As a family, we were shown the same kindness and nothing was ever too much trouble for us either. All the staff deserve gold medals.
Overall we are happy with the care. There are a few things that could be improved - otherwise, Mum is well cared for.
Satisfied with the home. The staff are nice and the manager is very efficient.
My wife and I have been visiting our dear old neighbour in Hillbeck on a weekly basis for the past two years and have always found the management and staff to be polite informative and helpful. My wife and I were instrumental in getting our dear friend placed in the care of Hillbeck after she suffered a really nasty fall and was hospitalized for some 5 weeks overcoming her injuries and loss of memory from her fall. I believe we are in a perfect position to make a sound judgement and assessment of care homes due to the fact that my wife and myself are members of a ukulele band that visits many different care homes around kent entertaining the residents with sing-along sessions, we have probably played in around 30 different care homes and I can honestly say that in our opinion Hillbeck is by far the most spacious, brightest, and enjoyable place to take our band to entertain the residents who along with the staff enjoy these sing-along sessions.
Having worked in a care home environment for a good few years, I find Hillbeck to be a clean, comfortable home. Friendly staff that I've got to know well and always a happy atmosphere.
My mother's residency in a care home filled me with dread. She is 96 years old, a widow with dementia and macular degeneration. She has been a resident for 2 years and I have watched the interaction between staff/residents with growing admiration when dealing with their needs. The building is bright and the atmosphere is gently vibrant. Singing and laughter is often heard. Much is due to the appointment of the new manager some 18 months ago. Extraordinary effort is taken to stimulate interest and thereby enhance the quality of life of each resident.
My family and I have peace of mind knowing my mother is safe, happy and valued.
I have gone from dread to delight. Thank you Hillbeck!
My Mum has been at Hillbeck for almost years 6 years. It's such a happy home. All staff are dedicated and caring, ready to help or answer questions at all times. Some may be pushing cleaning trollies, delivering laundry, water just etc., - always busy, but make time for you and always answer Mum if she wants to talk to them. Food is excellent, - nutritious, varied and interesting. Always informed if the Doctor has had to see her. Good variation of entertainment and craftwork - carer very talented. When taking her back to Hillbeck, either by ambulance or taxi, from outings she's tired, always says "Glad to be home"! Means everything to me. Have nothing but praise for all members of staff at Hillbeck - they've made her 'Home'.
The management and staff at Hillbeck constantly go the extra mile to ensure that the interests of all their residents take top priority. Mother is now 93, with low-level dementia, and is very comfortable and content in her accommodation. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 June 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hillbeck Residential Care Home.
There are no upcoming events for Hillbeck Residential Care Home.
Awards / Recognitions (10)
- 31 Jan 2024Recipient: Hillbeck Residential Care Home
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Hillbeck Residential Care Home
Accreditations
There are no accreditations posted yet for Hillbeck Residential Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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