Hillbeck Residential Care Home

Roundwell, Bearsted, Maidstone ME14 4HN
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10 43 Reviews
  • Hillbeck Residential Care Home, Maidstone
Hillbeck Care Home is located in the Kent countryside, on the outskirts of the village of Bearsted, near Maidstone.

Bearsted is a traditional English village featuring quaint cottages, several village pubs, restaurants and a large village green which plays host to a variety of different social and sporting events.

Hillbeck Care Home provides accommodation and cares for 60 residents with dementia.

The majority of rooms have en-suite facilities and some rooms are twin for couples of residents who wish to share. Some of the rooms have views of the grounds, while others have views of the countryside. All bedrooms are tastefully decorated and furnished and clients are welcome to bring furniture or personal belongings.

The home has three patio areas and a flower garden where where residents and their family and friends can enjoy refreshments and spend quality time together.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1065
  • Self-Funded Residential Dementia Care: from £1065
  • RESPITE Self-Funded Residential Care: from £1140
  • RESPITE Self-Funded Residential Dementia Care: from £1140

These prices are only a guideline, please contact Hillbeck Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kevin Jhowry (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (25)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Hillbeck welcomes visitors at anytime, however do ask if visiting after 8pm that visitors please call first.

Parking

  • Parking is available.

Hillbeck Residential Care Home Reviews (43)

Total of 43, showing 41-43
10

Hillbeck Residential Care Home has a Review Score of 10 (9.968) out of 10, based on 13 reviews in the last 2 years. Over all time Hillbeck Residential Care Home has 43 reviews.

Overall Experience

  • 41
  • 1
  • 1
  • 0
  • 0

Date Published

43
2
6
13
30

Review from Peter Lee P (Son of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's residency in a care home filled me with dread. She is 96 years old, a widow with dementia and macular degeneration. She has been a resident for 2 years and I have watched the interaction between staff/residents with growing admiration when dealing with their needs. The building is bright
and the atmosphere is gently vibrant. Singing and laughter is often heard. Much is due to the appointment of the new manager some 18 months ago. Extraordinary effort is taken to stimulate interest and thereby enhance the quality of life of each resident.


My family and I have peace of mind knowing my mother is safe, happy and valued.


I have gone from dread to delight. Thank you Hillbeck!

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Review from Sheila R (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Hillbeck for almost years 6 years. It's such a happy home. All staff are dedicated and caring, ready to help or answer questions at all times. Some may be pushing cleaning trollies, delivering laundry, water just etc., - always busy, but make time for you and always answer Mum if
she wants to talk to them. Food is excellent, - nutritious, varied and interesting. Always informed if the Doctor has had to see her. Good variation of entertainment and craftwork - carer very talented. When taking her back to Hillbeck, either by ambulance or taxi, from outings she's tired, always says "Glad to be home"! Means everything to me. Have nothing but praise for all members of staff at Hillbeck - they've made her 'Home'.

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Review from Michael M (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Hillbeck constantly go the extra mile to ensure that the interests of all their residents take top priority. Mother is now 93, with low-level dementia, and is very comfortable and content in her accommodation. Thank you.

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Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Hillbeck Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Hillbeck Residential Care Home is calculated as follows: ( (150 Excellents x 5) + (5 Goods x 4) ) ÷ 155 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hillbeck Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jan 2025

Overall
Inadequate

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

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