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The Oast Care Home

2 Plains Avenue, Maidstone, Kent ME15 7AT
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The home is run in a truly professional manner whilst providing a genuinely caring atmosphereLinda L(Daughter of Resident/Service User)
The Oast Care Home, Maidstone
The Oast Care Home, Maidstone
The staff have been brilliant, not only to my dad but the rest of the familyDarren S(Son of Resident/Service User)
The Oast Care Home, Maidstone

The Oast Care Home in Maidstone provides high-quality residential and respite care catering for up to twenty-eight residents.

The home offers a homely, friendly environment with a stylish home from home feel. The home’s main focus is to provide individual, bespoke care, putting residents and their families first. The home offers 24-hour care for long term, short term and respite care.

The Oast’s professional and high-quality care in a safe, homely...  

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Care Provided by The Oast Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150N/A
Residential Dementia CareFrom £1,150N/A

Contact The Oast Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarah Steed (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)

Visiting

  • The Oast welcomes visitors at anytime, however do ask if visiting after 8pm that visitors please call first.

Parking

  • Parking is available

The Oast Care Home Reviews (51)

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9.8

The Oast Care Home has a Review Score of 9.8 (9.836) out of 10, based on 15 reviews in the last 2 years. Over all time The Oast Care Home has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from L S (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience

When I go in to see mum I am always greeted warmly. Mum is happy to be in The Oast Care Home she has been there for 19 years. When the drinks trolley comes around I am always offered a drink. The staff are very pleasant. Mum's room is always kept neat and tidy.

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Review from Ron T (Son of Resident) published on 18 September 2023 Submitted via Website
Overall Experience
We would like to thank all the staff at The Oast for looking after Mum in the last four years of her life. They are all so caring and we have nothing but praise for their kindness and dedication in the work that they do. They made her 100th birthday and 101 very special and we appreciate everything that they have done.

Thanks.

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Review from Kari P (Daughter of Resident) published on 5 June 2023 Submitted via Postal Card
Overall Experience

My mother is extremely happy and content at The Oast Care Home. The staff and management are warm and caring; attentive to her every need. The activities and events always include visitors of family or friends. The garden and conservatory area are lovely and well-kept. I am so grateful for all the care and attention for my mum. She loves the food! Wonderful care home.

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Review from S W (Daughter of Resident) published on 6 January 2023 Submitted via Website
Overall Experience

My Mum has been at The Oast for over a year now and during this time the staff have taken good care of her, attending to her care needs and making sure she is clean and well dressed. Christmas at The Oast was lovely with decorations put up and a wonderful Christmas dinner put on, it was a lovely day.

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Review from D C (Son of Resident) published on 26 August 2022 Submitted via Website
Overall Experience

The Oast has looked after my mum extremely well during her time there. The staff are all very caring and respectful to my mum, and even through the lockdown periods, they continued to go above and beyond to ensure mum continued to get the care she needed. The home itself is delightful and provides a lovely homely environment. The bedroom is attractively decorated, spacious and there is a lovely garden which residents can go out into.

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Review from Richard S (Son of Resident) published on 11 August 2022 Submitted via Website
Overall Experience

My mother has resided at The Oast a little while now and I’ve found the care they provide to be very good. Whenever I visit her, I have found the staff to be approachable and able to answer any queries I have about her care. The home is spotlessly clean both in her room and communal areas and the activities are very good with there always something going on to keep residents happy and busy.

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Review from J P (Daughter of Resident) published on 27 April 2022 Submitted via Website
Overall Experience

The team of staff at The Oast Care Home are fantastic. They have looked after my Mum so well and it really does show as I can see such an improvement in her day to day living when I visit her. She enjoys the food and outdoor garden space which is of great importance to her. The activities staff do a great job in arranging events and activities for my Mum and other residents to take part in.

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Review from Sally W (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience

I am pleased with the care my mum has received at The Oast and the staff have been amazing keeping me informed about my mum's well being. There are many activities and events which take place to keep my mum and other residents entertained and active, whether it be puzzles, gardening or knitting. The home is neat, tidy and has lovely home-cooked food.

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Review from J L (Son of Resident) published on 11 January 2022 Submitted via Website
Overall Experience

I am happy with the care my father is receiving at The Oast. All the staff are very welcoming and have shown nothing but kindness and care towards my father. During the pandemic, all the staff have gone beyond their normal duties to ensure the safety of everyone. The manager is always happy to talk to me about any questions I have, regarding my father's care and the care home is maintained to a good standard.

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Review from Linda S (Daughter of Resident) published on 1 November 2021 Submitted via Website
Overall Experience

The staff are compassionate and have treated my mum with respect and dignity during her time at The Oast and she has received the highest level of care. She enjoys the entertainment and activities that take place, both indoors and outdoors and the food is excellent, with a varied menu. Should she need anything, we are informed and have always been made welcome, when visiting.

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Review from Will D (Son of Resident) published on 9 July 2021 Submitted via Website
Overall Experience

My Dad is a resident at The Oast Care Home. During his time there I have found the care he has received to be excellent. The staff are respectful and treat him with dignity and are attentive to his needs, should there be any problems they let me know. The Oast is very homely with lovely rooms and good facilities.

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Review from G H (Son of Resident) published on 18 May 2021 Submitted via Website
Overall Experience

My mother settled in very quickly at The Oast. The Oast has a very homely feel to it with exemplary staff that are polite and caring. Despite the restriction with visiting due to the pandemic the activities staff have done a great job in organising garden visits and online calls. I have no concerns about my mothers welfare as I know she is being well cared for.

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Review from P W (Daughter of Resident) published on 3 March 2021 Submitted via Website
Overall Experience

I have nothing but good things to say about The Oast. The manager has helped me a lot and has been very supportive when I was looking for a care home for my Dad. The carers are always there for my dad, making sure he is well looked after, clean-shaven etc. Since my dad moved into The Oast, I have noticed his general well being improve, which is good to see. The home is clean, and my dad enjoys taking part in the activities that the home put on. I would highly recommend this home.

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Review from Charles E (Son of Resident) published on 16 October 2020 Submitted via Website
Overall Experience

I can’t fault the care at The Oast Care Home. My Dad is well looked after, the staff are friendly and nothing is ever too much trouble - they are always happy to help. The food is lovely and the cleanliness of the home is second to none. Dad's bedroom is spacious, nicely decorated and clean. For anyone looking for a care home for a loved one, I’d strongly recommend The Oast.

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Review from Angela B (Daughter of Resident) published on 7 October 2020 Submitted via Website
Overall Experience

The Oast is a lovely care home with committed and dedicated staff, which go above and beyond to care for people. It has been tough not being able to go into the home the past few months due to the current pandemic, however, the home has done such a great job in keeping everyone safe and arranging window visits and Skype/FaceTime calls. I have been kept informed about how Mum is getting on, if ever I have the slightest concerns, especially during these difficult times it was addressed right away, which gave me peace of mind.

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Review from Neil T (Son of Resident) published on 25 September 2020 Submitted via Website
Overall Experience

The care is excellent. My mum is happy and content with living at The Oast. The staff are caring to both residents and families. Mum's room is kept clean, the food is good and there is a lovely garden, which residents can go into whenever they choose.

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Review from Joan W (Daughter of Resident) published on 17 September 2020 Submitted via Website
Overall Experience

I have been very pleased with the care my Dad is receiving at The Oast Care Home. The staff and management are always very caring and welcoming, and the home is very clean. His room is spacious, and he enjoys the food.

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Review from Dave T (Son of Resident) published on 3 September 2020 Submitted via Website
Overall Experience
My mother has been at The Oasts for 8-months now.
Mum was made very welcome on her arrival, and as she deteriorated, I feel the staff treated her as part of the family.
I can only praise all the staff at the home; they are always very helpful, polite and very caring.
The staff are always helpful when I ring to enquire on how mum is.

If mum could choose where she wanted to be; I'm sure it would be there.

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Review from Nigel T (Son of Resident) published on 3 September 2020 Submitted via Website
Overall Experience
My mum has been a resident of The Oast Care Home for several months. Over this period, she’s experienced deteriorating health. However, the excellent care she receives has meant that she remains comfortable, pain-free and happy.
The staff are friendly, professional, helpful and diligent. Mostly they’ve been proactive in seeking equipment vital to mum’s care including the facilitation of a specialist cushion and mattress.
During what has been a challenging time for care homes, due to COVID 19, the management has kept my family informed of my mother’s health.
It is to the credit of the whole team that the home so far remains COVID free. I extend my gratitude to all staff from cleaners, carers, chef, and management for taking such good care of my wonderful mum.

Throughout the pandemic, the group has provided information on visiting and precautions as and when new government guidance has been available. When visiting has not been possible, they have enabled Skype and phone calls.

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Review from Rui O (Son of Resident) published on 25 August 2020 Submitted via Website
Overall Experience

My father spends his remaining time here and is looked after very well at The Oast. Whenever I visit the home, there always seems to be some sort of positive change in appearance and facilities, which makes the visit all the more welcoming. Due to the current pandemic, I haven't been able to see my father for several months, however, the home has kept me informed on how my father has been doing, and how the current guidelines are being followed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 May 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Awards / Recognitions (7)

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