The Oast Care Home

2 Plains Avenue, Maidstone ME15 7AT
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9.9 43 Reviews
  • The Oast Care Home, Maidstone
The Oast Care Home in Maidstone provides high-quality residential and respite care catering for up to twenty-eight residents.

The home offers a homely, friendly environment with a stylish home from home feel. The home’s main focus is to provide individual, bespoke care, putting residents and their families first. The home offers 24-hour care for long term, short term and respite care.

The Oast’s professional and high-quality care in a safe, homely environment means that residents are able to live freely and independently according to personal choices.

The team know all social activities are very important to the home. The home’s activities coordinator organises various activities within the home, as well as outings to a number of different venues and professional entertainment at The Oast.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • COPD/Pulmonary Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £975
  • Self-Funded Residential Dementia Care: from £975
  • RESPITE Self-Funded Residential Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1050

These prices are only a guideline, please contact The Oast Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sarah Steed (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)

Visiting

  • The Oast welcomes visitors at anytime, however do ask if visiting after 8pm that visitors please call first.

Parking

  • Parking is available

The Oast Care Home Reviews (43)

Total of 43, showing 41-43
9.9

The Oast Care Home has a Review Score of 9.9 (9.881) out of 10, based on 14 reviews in the last 2 years. Over all time The Oast Care Home has 43 reviews.

Overall Experience

  • 40
  • 3
  • 0
  • 0
  • 0

Date Published

43
3
7
14
29

Review from G G (Son-in-law of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident my mother-in-law has improved not only physically but mentally too she seems to enjoy life so much more, there's a contentment and feeling of happiness I've not seen for a long time, she has everything she needs warmth, friends, good food, respect and a warmth of caring that
runs deep in all the staff, they give so much to all those at the home. If all homes were run like The Oast old age would hold no fear for anyone, I hold a deep respect for all who work at The Oast.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Review from James G (Son of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Oast is well managed, and the staff are helpful and friendly. The residents in general seem happy and are well cared for. I would recommend The Oast to anyone, knowing their loved ones would be well cared for.

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Treated with Dignity

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Review from Valerie (Friend of Resident) published on 28 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Godmother has just passed away after being in The Oast for nearly 3 years. I have to say I would happily go into The Oast when my turn comes. It is, without doubt, the best Care Home in the South East, the Manager and staff are truly caring and compassionate and when my Godmother was dying someone
was with her and holding her hand right up to the end. Whenever she wanted something they would go above and beyond to supply it for her and I would have no hesitation in recommending them to anyone. Can't praise them highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Value for Money

Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for The Oast Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for The Oast Care Home is calculated as follows: ( (150 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 168 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Oast Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

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