Rosewood Care Home

Cobham Terrace, Bean Road, Greenhithe DA9 9JB
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10 47 Reviews
  • Rosewood Care Home, Greenhithe
Rosewood Care Home in Dartford and can provide care for 40 dementia residents.

Decorated to a high standard, the home and offers a homely feel, providing comfort and security. A large dining room area has an open aspect to the day room which leads directly onto a patio and flower garden where residents, family and friends can enjoy the quality time together.

The majority of the single bedrooms have en-suite facilities, while all rooms are equipped with nurse call points and wash hand basins. There are also double bedded rooms which offer shared accommodation if preferred.

The home is conveniently situated close to Bluewater Shopping Centre and is served well by local bus routes. The mainline train station, Greenhithe, is close by and there is also easy access by car via the A2.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Carol Rumbold (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (3)

Visiting

  • Rosewood welcomes visitors at anytime, however if visiting after 9pm please call first.

Parking

  • Parking is available in the car park and street.

Rosewood Care Home Reviews (47)

10

Rosewood Care Home has a Review Score of 10 (9.951) out of 10, based on 12 reviews in the last 2 years.
Over all time Rosewood Care Home has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rosewood Care Home
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Total of 47, showing 21-40
Review from Gillian H (Daughter of Resident) published on 17 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother resides at Rosewood Care Home and so far has received tremendous care. The staff are professional, caring, and always go that extra mile to ensure she is well looked after. They have kept me well informed of any health problems that occur whether they are big or small and I’m glad that she
is in such good hands. The food is home cooked and there seem to be lots of activities provided.
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Review from H P (Son of Resident) published on 14 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for the care you are providing to my mother. She has dementia which can be challenging however the staff are so patient with her and give her the time she needs to be well cared for. All the staff at Rosewood go the extra mile for her and they regularly contact me to update me on how my mother
is doing. The food is fresh, well balanced and healthy and there is a lovely patio area which residents can go out into.
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Review from Phillip C (Son of Resident) published on 22 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t speak highly enough of the care my mother receives at Rosewood care home. I looked at several care homes before choosing Rosewood and haven’t regretted it. All the staff from the cook, cleaners, carers and manager always give one hundred per cent in the care they give and have always been caring
and respectful towards my mother. The staff make the effort to interact with my mother and other residents and my mother's accommodation is pleasant, spacious and bright.
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Review from Theresa L (Daughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Rosewood for a while and me and my family are absolutely thrilled with her care. The staff are absolutely brilliant they do a wonderful job. My mum has come on so well she's very happy thank you very much for the wonderful care.
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Review from T W (Niece of Resident) published on 18 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Rosewood were truly wonderful and made the last few weeks of my auntie's life as good as they could possibly be. They were fantastic in communicating with us and we were very grateful for everything they did.
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Review from Charlie C (Son of Resident) published on 1 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum stayed at Rosewood for around six weeks last year between leaving hospital and going home. The staff, particularly the manager, were very helpful and good-natured at a time when they were working under very difficult circumstances. I would definitely recommend Rosewood on this basis.
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Review from Nina C (Daughter of Resident) published on 1 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
So thankful to Head Office, the Manager and Staff at Rosewood for their care and support during the Coronavirus outbreak. As Rosewood was promptly shut down before the government lockdown rules there have been no cases of the virus in the home. I have visited my Mother looking through the window most
weeks and the staff continue with their kind and caring attitude making sure Mum is by the window so I can see her and talk to her which has helped so much at this difficult time. Thank you all once again.
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Review from Alison M (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been at Rosewood for just over 18 months following a number of falls at home which resulted in her fracturing her hip and needing an operation. Her dementia had deteriorated so she wasn't able to go home. It took a while for her to become settled at Rosewood but now she seems happy and
content. She is looked after well by the staff and I can rest assured that she is receiving the care she needs. Food is varied, nutritious and plentiful and it is good to know that she is eating home-cooked meals. The staff are always friendly and have a good relationship with mum.
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Review from Jacqueline J (Daughter of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother was admitted to Rosewood in January 2020 after a series of falls left her in hospital. She had a three week assessment period at Rosewood and it was decided that she was unable to go back to her own property, and would remain in Rosewood. As she has Alzheimer's disease, it is difficult to
say if she is happy but she appears to be content to remain at Rosewood. I have been very impressed with all the staff and their ability to deal with my Mother's needs.
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Review from Sue F (Cousin of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Despite lockdown, the nurses and carers at the home have kept in constant touch with me regarding care and anything going on in the home. My relative had her birthday and she was made a cake, fussed over and I was able to facetime her. They are very thoughtful, understanding and caring and I couldn't
wish for a nicer, safer place for my relative to be.
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Review from Harry J (Son of Resident) published on 16 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a very warm, homely and friendly care home. All the staff, the manager, care staff, housekeeper, etc treat the residents with dignity and respect, they are brilliant. They let me know if there are any health issues with my dad and I can visit him whenever I want. There are plenty of activities
going on within the care home for the residents to take part in and there is a lovely patio area that my dad enjoys using in the warmer weather. Thank you all.
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Review from J C (Son of Resident) published on 5 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always helpful and cheerful. Good communication when something happens or the staff are taking mum out.
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Review from Janet A (Daughter of Resident) published on 4 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Rosewood for a number of months now, from the beginning she has been treated with kindness and respect. The level of care she receives from all the staff and carers is second to none. I genuinely believe the care she receives on a daily basis from the carers is on a personal level
rather than just a job for them. They help her maintain a level of dignity by assisting her in such a way that she feels she still has a little independence.
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Review from D C (Son of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rosewood Care Home provides a safe environment for the Staff and people they care for. The Staff are well trained in their respective duties and the Care home is kept clean and tidy at all times. Staff engage with the people they care for and take whatever action is necessary to ensure people are well
and comfortable.
The food provided ensures a healthy balanced diet. If there are any problems with the people they care for staff always keep direct family informed or doctors visits/ hospital treatment.
Overall a good service is provided.
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Review from Alex Y (Son of Resident) published on 26 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Rosewood is excellent. The staff and management team are very supportive. The residents are offered a variety of food for breakfast, lunch and dinner and the home is kept clean and tidy. I wouldn't hesitate in recommending Rosewood to anyone looking for a care home for their loved one.
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Review from J N (Daughter of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The care home is good. Bit rough around the edges and more care needs to be taken to make sure residents are warm. My mother has got into the habit of taking her footwear off and so them has cold feet that them makes her cold all over. This needs to be kept an eye on. Overall, though, mum is happy which
is the main thing.
Reply from Cem Osman, P/A to the Director at Rosewood Care Home

Thank you for your positive comments, it is so lovely to hear you consider the home is good and that your mum is happy. If you ever have any concerns or questions please do not hesitate in speaking with Carol, our Manager at Rosewood who will be only too pleased to help you.

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Review from Eileen F (Daughter of Resident) published on 13 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Rosewood Residential Care Home since February 2015. I live in the USA and have no siblings. Rosewood gives me peace of mind that my mother is treated with kindness and dignity. She tells me the meals are always good and staff are kind and good to her. Rosewood have
an active social calendar with singers, entertainers and animal events that the residents love. From time to time they take trips to the seaside or local venues and games at the home that stimulate the mind and brain. I call frequently and can always speak with my mother, staff are always courteous. Managers keep me abreast of situations that arise via email. My cousin visits when she can and always gives me a good report, such as always finding staff interacting with residents. My cousin reports that my mother is dressed nicely with hair fixed nice and clean. My cousin always tells me not to worry about my mum as she is being well cared for.
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Review from G P (Daughter of Resident) published on 13 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and work hard.
Reply from Cem Osman, Personal Assistant to the Director of Care & Operations at Rosewood Care Home

Activities: We have 2 activity coordinators as such we have entertainment and activities on a daily basis every day, as Our activities board, newsletters and photographs evidence. All residents are supported to take part in activities but some decline and are much happier to sit and watch, this in itself is an activity at times.


Cleanliness: We have a full crew of housekeeping team on every day. As well as cleaning being done on a daily basis the home undertakes weekly and monthly deep cleans to all areas. The home audits regularly as well to ensure all areas are clean and to the standard, we expect from our staff for a nice clean environment.

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Review from Graham B (Son of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has been resident here for the last eight years. I have always been fairly satisfied with the care she has received from staff. However, I have always had a slight concern regarding activities/stimulation. The lady in charge of the resident activity and creativity works very hard, but I feel
assistance is required. My mother seems to spend a great deal of time asleep or just sitting in a chair. Other than this, I am confident she is being looked after.
Reply from Cem Osman, P/A to the Director at Rosewood Care Home

The home employs 2 activity coordinators, as such, we have entertainment and activities on a daily basis as our activities board, newsletters and photographs evidence. All residents are supported to take part in activities but some decline and are much happier to sit and watch, this in itself is an activity at times.

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Review from J S (Daughter of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like the staff at Rosewood as they are welcoming and positive.
I personally find it hard having my mother in care but believe that Rosewood provides a positive experience.
My Mum's days are purposeful and her care is very good.
The activities coordinators try hard to engage as many residents as
possible.
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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Rosewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.951 for Rosewood Care Home is calculated as follows: ( (137 Excellents x 5) + (7 Goods x 4) ) ÷ 144 Ratings = 4.951
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rosewood Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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