Rosewood Care Home

My mother is well taken care of at Rosewood, with the staff always going above and beyond to make sure she is safe and well cared for. She is always clean in appearance and nicely dressed when I visit her and the management team are great with informing me with how she is getting on with her day to day life.

Moving nan to a home was the hardest decision but I feel incredibly lucky that we got this home as from the moment I was contacted to now the experience has been outstanding. The staff have an obvious love for the residents and this is shown all the time. They all do this with little thanks from the residents but I know that as a family we are incredibly grateful. For me everyone has been so supportive and especially in times when nan has been unwell, taken to hospital and on other occasions. Being able to spend time with nan in the home at these times means a lot. I have to say that even though the staff are run off their feet they still made sure I was watered and fed! It's at these times you can observe the home running and this is where all the staff shine. From the nurses, cleaners, and cooks, they are all brilliant in their care and interactions with the residents. This is a brilliant home and one I would recommend as they truly do care.

I have complete trust in Rosewood with the care they are providing to my mother. The staff are professional and I can see from how everyone acts that it is a well-run care home. The home itself is nice, clean and light and I am kept fully informed about how my mother is doing as well as any events that are taking place within the care home.

The care my father is receiving at Rosewood is superb, the staff are very committed and go above and beyond to make sure my father gets the care he needs, I trust them completely. The manager is very supportive and has been amazing in providing advice and updating me on how my father is getting on with his day to day living for which I am grateful for. I am very happy with choosing Rosewood as a hole for my father and would have no hesitation in recommending them.

My father has been under the amazing care of the staff at Rosewood Care Home for sometime now and I can say with confidence that he is being well looked after. His room is kept clean and he is encouraged to take part in regular activities. There is plenty of choice for food, every day staff ask my father what food he’d like from the menu as well as drinks and snacks offered throughout the day.

My mother has dementia and requires a lot of care and during her time at Rosewood Care Home I’ve found the home is well run in all departments. The care staff are very kind and patient with my mother and the housekeeping team do an excellent job keeping the place clean and tidy. The food is well prepared and the activity staff are very hands-on making sure there is something for the residents to get involved with from board games to singing.

My dad is currently at Rosewood Care Home and so far I couldn’t be happier with the care he is receiving. The whole team at Rosewood is lovely and their communication with me about my dad’s health and well-being is good. The activities are good, with there always being something going on and when I’ve visited, the care home has always smelt clean.

My mum was a resident at Rosewood for the last sixteen months of her life and the care she received there was brilliant as a family we couldn’t have asked for better. At a horrendous time, my mum was placed in Rose Wood without us being able to look around, the building is old and may need a bit of TLC but it was always spotless clean inside. The staff really are fantastic and they went above and beyond to do all they could to keep our mum safe and well. We really can’t thank them enough for the way we where help at the end of my mums' life.

My mother resides at Rosewood Care Home and so far has received tremendous care. The staff are professional, caring, and always go that extra mile to ensure she is well looked after. They have kept me well informed of any health problems that occur whether they are big or small and I’m glad that she is in such good hands. The food is home cooked and there seem to be lots of activities provided.

Thank you for the care you are providing to my mother. She has dementia which can be challenging however the staff are so patient with her and give her the time she needs to be well cared for. All the staff at Rosewood go the extra mile for her and they regularly contact me to update me on how my mother is doing. The food is fresh, well balanced and healthy and there is a lovely patio area which residents can go out into.

I can’t speak highly enough of the care my mother receives at Rosewood care home. I looked at several care homes before choosing Rosewood and haven’t regretted it. All the staff from the cook, cleaners, carers and manager always give one hundred per cent in the care they give and have always been caring and respectful towards my mother. The staff make the effort to interact with my mother and other residents and my mother's accommodation is pleasant, spacious and bright.

My mum has been at Rosewood for a while and me and my family are absolutely thrilled with her care. The staff are absolutely brilliant they do a wonderful job. My mum has come on so well she's very happy thank you very much for the wonderful care.

The staff at Rosewood were truly wonderful and made the last few weeks of my auntie's life as good as they could possibly be. They were fantastic in communicating with us and we were very grateful for everything they did.

My Mum stayed at Rosewood for around six weeks last year between leaving hospital and going home. The staff, particularly the manager, were very helpful and good-natured at a time when they were working under very difficult circumstances. I would definitely recommend Rosewood on this basis.

So thankful to Head Office, the Manager and Staff at Rosewood for their care and support during the Coronavirus outbreak. As Rosewood was promptly shut down before the government lockdown rules there have been no cases of the virus in the home. I have visited my Mother looking through the window most weeks and the staff continue with their kind and caring attitude making sure Mum is by the window so I can see her and talk to her which has helped so much at this difficult time. Thank you all once again.

My mum has been at Rosewood for just over 18 months following a number of falls at home which resulted in her fracturing her hip and needing an operation. Her dementia had deteriorated so she wasn't able to go home. It took a while for her to become settled at Rosewood but now she seems happy and content. She is looked after well by the staff and I can rest assured that she is receiving the care she needs. Food is varied, nutritious and plentiful and it is good to know that she is eating home-cooked meals. The staff are always friendly and have a good relationship with mum.

My Mother was admitted to Rosewood in January 2020 after a series of falls left her in hospital. She had a three week assessment period at Rosewood and it was decided that she was unable to go back to her own property, and would remain in Rosewood. As she has Alzheimer's disease, it is difficult to say if she is happy but she appears to be content to remain at Rosewood. I have been very impressed with all the staff and their ability to deal with my Mother's needs.

Despite lockdown, the nurses and carers at the home have kept in constant touch with me regarding care and anything going on in the home. My relative had her birthday and she was made a cake, fussed over and I was able to facetime her. They are very thoughtful, understanding and caring and I couldn't wish for a nicer, safer place for my relative to be.

This is a very warm, homely and friendly care home. All the staff, the manager, care staff, housekeeper, etc treat the residents with dignity and respect, they are brilliant. They let me know if there are any health issues with my dad and I can visit him whenever I want. There are plenty of activities going on within the care home for the residents to take part in and there is a lovely patio area that my dad enjoys using in the warmer weather. Thank you all.

Staff always helpful and cheerful. Good communication when something happens or the staff are taking mum out.