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Greenbanks Care Home

31 Buckland Road, Maidstone, Kent ME16 0SL
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Greenbanks Care Home, Maidstone
Greenbanks Care Home, Maidstone
Greenbanks Care Home, Maidstone

Greenbanks is a care home situated close to Maidstone town centre and all local amenities.

The home specialises in people with dementia to help them remain as independent as possible. Staff spend time taking the residents to explore the local facilities.

Greenbanks is committed to providing a quality service for residents by caring, competent, well-trained staff in a homely atmosphere.

Care Provided by Greenbanks Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A
Residential Dementia CareFrom £1,450N/A

Contact Greenbanks Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kelly Wright (Manager)

Local Authority / Social Services

Admission Information

  • Ages 48+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (9)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Greenbanks Care Home Reviews (57)

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9.5

Greenbanks Care Home has a Review Score of 9.5 (9.511) out of 10, based on 9 reviews in the last 2 years. Over all time Greenbanks Care Home has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from L D (Daughter of Resident) published on 6 March 2020 Submitted via Postal Card
Overall Experience
Mum was a resident of Greenbanks for 18-months. From day one till the day she passed away; I found the care and attention to Mum to be excellent.
All her needs were met, and care was given to her, above and beyond.
In Mum's final days; the attention to care was the same. She was washed, changed, chatted to, sat with frequently to make sure her needs were continuously met.

I couldn't frankly have wished for better care for Mum, they loved her like family.

Reply from Kelly Wright, Registered Manager at Greenbanks Care Home

Thank you for your comment. It was a pleasure to have spent the last 18-months caring for your Mum, the interaction we had with her and yourselves was special, and she will be sadly missed.

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Review from Tracey D (Friend of Resident) published on 4 March 2020 Submitted via Website
Overall Experience
I have been visiting this care home over a number of years and seen around four owners come and go but not one has put their blood, sweat and tears along with an awful lot of investment into it like the new owners have and I felt I wanted to say well done! I really don’t think they have stopped to draw breath in the 2-3 years they have owned it and I feel credit where credit is due and so wanted to leave this honest review.

The rooms are lovely and bright and everywhere feels homely, the staff always have time to talk and are always very kind and caring, nothing is too much trouble. The food is excellent and everywhere is always very clean and tidy. There are plenty of activities for the residents to choose to do if they wish or they can sit and listen to music, the choice is theirs. I have noticed that with all the improvements the new owners have made the ladies and gents that live at Greenbanks seem to be a lot happier in themselves and have all remarked how they like all the changes.

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Review from L G (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

Mum is very well looked after at Greenbanks. Whilst chatting to her about the review she said she cannot fault anything about the place or the staff. Her dementia causes her to be a little anxious at times, especially at night and the carers cope very well with this. As soon as I come in to see Mum, the staff update me with her general mood and anything she might need. I can feel assured knowing she is safe, happy and well.

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Review from Susan G (Daughter of Resident) published on 30 January 2020 Submitted via Website
Overall Experience

My mother went into this care home as she could not safely live on her own any more. At first, she was unsure of where she was and her surroundings. The staff here were so kind to her and soon made her feel at home and I felt that she was treated as an individual. She has a nice room with her own toilet and handbasin. I phone her every day and the staff are always helpful and informative.

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Review from Stephen S (Son of Resident) published on 28 August 2019 Submitted via Postal Card
Overall Experience
Having visited several homes in the area, Greenbanks came across as less clinical and more family orientated, offering a friendlier approach to the care home environment.

My 92 year old mother has settled well, the staff are all helpful and friendly. With the obvious investment being placed into the home I am glad I chose them.

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Review from Tim S (Son of Resident) published on 30 July 2019 Submitted via Postal Card
Overall Experience

I feel comfortable with my mum being here. As I know she is in safe hands and well looked after here. I don't worry knowing she is here.

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Review from Adam S (Grandson of Resident) published on 30 July 2019 Submitted via Postal Card
Overall Experience

Brilliant, friendly staff. Do good things here and happy that my nan is is a good place.

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Review from Karen S (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card
Overall Experience

Very warm welcome when we arrive with all the information on my mum's welfare. Eating, drinking, health and behaviour any activities mum has been involved in since our last visit. Beautifully clean and rooms are bright and lovely furniture in clean spacious surroundings.

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Review from R B (Nephew of Resident) published on 21 December 2018 Submitted via Postal Card
Overall Experience

Much improved since new management has taken over. Good to see the staff doing activities with residents. It was nice to be shown our relatives room.

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Review from Karen R (Niece of Resident) published on 11 September 2018 Submitted via Postal Card
Overall Experience

I have no worries about my aunt, most of the time she seems happy and settled. If I have any issues the staff are always happy to help.

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Review from Barbara M (Daughter of Resident) published on 4 September 2018 Submitted via Postal Card
Overall Experience

The staff are wonderful. My mother is really happy and is cared for at an exceptional level. The residential home is lovely and clean and nothing is any trouble.

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Review from S R (Daughter of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience

This home has improved considerably since my mother has been here. She is treated with kindness and dignity and careful attention is paid to her health needs. The staff are always cheerful, even when Mummy is being difficult. They are also doing activities with the residents, but not forcing anyone to take part. The staff are very good at informing relatives of any problems and are very supportive. I am always made to feel welcome.

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Review from Nicola C (Granddaughter of Resident) published on 2 July 2018 Submitted via Postal Card
Overall Experience

Lovely home with caring, friendly staff. My nan is happy, comfortable and very well looked after.

I would highly recommend Greenbanks to any family looking for a residential care home for a loved one.

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Review from Julian N (Son of Resident) published on 28 June 2018 Submitted via Postal Card
Overall Experience
Very kind, caring experienced staff. My parents have vastly improved under the staff care. Parents tell me that they are safe, comfortable, cared for, it is very clean in this home 10/10.

They are taken out for lunch on occasions. Entertainers come to the home to amuse them.

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Review from C N (Resident / Service User) published on 18 June 2018 Submitted via Postal Card
Overall Experience

The staff are pleasant and help if they are able to help. Considering that many (or most) are of foreign origin they are pleasant and helpful. There is no member of the staff who could be described as difficult!

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Review from Karen Q (Daughter of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience

As a daughter of a resident, I have no worries with Mum continuing to reside here. The staff are helpful, caring and consistent with Mum's needs. They act professionally and act quickly to problems and proactive in all they do. The home is clean and comfortable. Mum's nutritional needs are met and personal care needs met.

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Review from Richard W (Son of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience

Kind, friendly staff, always helpful and willing to assist. Would be excellent but I have nothing to gauge or compare against.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 November 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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