Shakti Lodge

208/210/212 Princes Road, Dartford DA1 3HR

Shakti Lodge, is a small, friendly home supporting 26 older people and people living with dementia.

Situated in the heart of Dartford the home is easily accessible with a delightful, secure garden to the rear of the building with decking and patio areas amongst mature trees and shrubs.

People are encouraged to maintain links with their local community and visitors are always welcome. There is a wheelchair accessible vehicle and minibus available for outings and shopping trips.

Shakti Lodge offers quality, person-centred, residential dementia care in a homely setting.

Group: Amba Care Homes Group

Person in charge: Elaine Cappaert (Home Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 26

Rooms with ensuite WC: 11

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Shakti Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Shakti Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Shakti Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.884 for Shakti Lodge is calculated as follows: ( (84 Excellents x 5) + (11 Goods x 4) ) ÷ 95 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.962 Points relating to the number of positive Reviews for Shakti Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5.2 Target = 0.962

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Shakti Lodge has a Review Score of 9.8 (9.846) from 8 Reviews


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Shakti Lodge?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Shakti Lodge

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Friend of Resident/Service User
    1

I am happy with the care home that my mum is in. She is always clean and presentably dressed. The home is always clean and tidy never had any bad smells, all the residents are well cared for.

How likely would you be to recommend Shakti Lodge? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Elaine Cappaert, Home Manager at Shakti Lodge responded to this review on 08 Mar 2018:

Thank you very much for your lovely review. I will pass on your comments to our staff who will be delighted to hear that you are happy with the service they provide.

Shakti Lodge manager went to Wolverhampton to assess Mom prior to her joining them. This gave her confidence and immediately she felt part of a community. Food is excellent - home cooked. Events eg Remembrance Sunday, Diwali, Halloween are celebrated residents enjoy these, so do relatives who are also invited. Contact with myself is excellent, staff speak freely and honestly so helping me to enjoy quality time with Mom. Positivity/care and humour make this a real home for everyone.

How likely would you be to recommend Shakti Lodge? Extremely Likely

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Average Rating:   5 out of 5

Having settled my Aunt at Shakti Lodge earlier in the year, I was so fortunate to find a vacancy for my Dad too, both suffering Alzheimer's and dementia. The staff have such compassion and kindness, nothing is too much trouble for either the residents or their families. A bright, fresh and homely atmosphere, with regular activities that families can join in to make new memories from an otherwise difficult time in the resident's lives.

Congratulations on receiving a 5* rating for food safety and hygiene practices, and from what I've witnessed meals are tasty, attractive and well balanced.

How likely would you be to recommend Shakti Lodge? Extremely Likely

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Average Rating:   5 out of 5

My brother has been a resident in Shakti Lodge for almost two years and as I live in Southern Ireland, my visits to him are limited. When I do visit him, all of the staff and management seem to have a good rapport with him and are always ready to help me if I need news about what is going on. I am very happy with the way my brother is treated.

How likely would you be to recommend Shakti Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

My father moved into Shakti Lodge Care Home in Dartford, Kent in February 2013 and lived here until his death in March 2017. We felt that we were very fortunate in finding a place there. He always said that he was very content there and enjoyed all the weekly activities, including the keep fit sessions. He valued the time that staff spent with him every day and their friendship. He also said that the food was 'excellent'. He valued the privacy of his own room and often thanked the cleaning staff for keeping it tidy.
At night he slept well on a comfortable bed and was able to keep fully up to date regarding the news and sports on his television. He spent many happy hours in the lounge with other residents and in the summer, would often sit out in the well-appointed garden reading his paper or tackling puzzle books. His bedroom window looked out onto the main road and he often watched the world go by.

Overall, my father was very grateful for the time he spent at the Lodge and wished to be remembered to them in future years by means of a new garden bench.

How likely would you be to recommend Shakti Lodge? Extremely Likely

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Average Rating:   5 out of 5

Jo Kula, Home Manager at Shakti Lodge responded to this review on 08 Aug 2017:

Thank you very much, Chris for this review for Shakti Lodge. The bench that you have donated is very much appreciated by other residents and staff and always remind us of Mr Ridgewell late years, his smile and lovely personality.

When visiting Shakti Lodge, the staff are always very welcoming and tell my friend that I have arrived. We find a nice comfortable seat to sit and have a chat, and a cup of tea is always offered. All the residents are very well cared for and if any of them are distressed there is always a carer on hand to reassure them until they feel calm again. If I am there at meal times, the food looks very appetising and well presented. There are various activities which most of the residents take part in and enjoy. I certainly would recommend Shakti Lodge to anyone if asked.

How likely would you be to recommend Shakti Lodge? Extremely Likely

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Average Rating:   5 out of 5

Jo Kula, Home Manager at Shakti Lodge responded to this review on 21 Apr 2017:

Thank you very much for your comments, we are trying our best to make sure that residents are very well cared for and to create as homely atmosphere as possible.

Shakti Lodge was the 13th "home" I had visited on behalf of my mother and knew shortly after it was the right one for her. It is bright and cheerful. Staff always kind and considerate. Good choices of menus. Lovely garden with tables and chairs. No unpleasant smells as in many other care homes.

How likely would you be to recommend Shakti Lodge? Extremely Likely

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Average Rating:   4.5 out of 5

Shakti Lodge is really a home from home. The staff treat the residents with the utmost tenderness and respect and obviously care a great deal. My family are delighted with this brilliant home and have every confidence in the way it is run and managed. There are a range of activities for the residents and the musical afternoons are especially enjoyable. We are so pleased we chose this home to care for my Dad. Thank you to all staff who make this place feel so special.

How likely would you be to recommend Shakti Lodge? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Shakti Lodge

Job Vacancies

Staff Profiles

Elaine

Elaine Cappaert

Job Title: Home Manager

Joined: 2017

Description:

Elaine has 15 years experience of supporting older people and is committed to delivering high quality care to our residents in a homely environment.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Shakti Lodge